Overview

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Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

£131+

Overall guest ratings

7.4/10 Good
Based on 2,350 reviews

Review highlights

  • 8.8
  • 8.1
  • 5.9
  • 5.7

Good to know

  • Clean rooms
  • Pleasant entrance area
  • Wonderful sightseeing

Nearby

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    About

    The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks from the Powell Street cable car.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 2,350 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% thought it was easy to get to the train station."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 7.3 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.2 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was luxurious."
    • 6.0 "Internet is average."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Sufficient wellness & sports facilities."
      5.2 "For only 52%, the fitness area was satisfactory."
    • 5.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.6 "66% thought the minibar was ok."
    • 5.6 "Pool is mediocre."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.4 "86% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.7 Good
    Based on 1,151 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.1 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.8 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.8 "Internet is average."
    • 5.4 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.5 "85% criticized the small bathroom."
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    Overall rating

    7.0 Good
    Based on 658 reviews
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.2 "Good amenities."
      7.0 "70% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      8.1 "81% thought the architecture was beautiful."
    • 6.4 "Food is average."
    • 6.2 "Vibe was decent."
    • 6.2 "Internet is average."
    • 4.9 "Value below average."
    • 4.5 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.8 "62% complained about the bathroom."
      2.4 "For 76%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      4.4 "56% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.2 "88% criticized the small bathroom."
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    Overall rating

    7.3 Good
    Based on 329 reviews
    • 8.5 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.3 "Vibe was decent."
    • 5.9 "Average value."
    • 5.4 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall rating

    7.2 Good
    Based on 211 reviews
    • 8.8 "Location is great."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.4 "Food is average."
    • 6.2 "Internet is average."
    • 5.8 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    "Wonderful sightseeing"
    data provided by TrustYou

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