Overview

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Biltmore Hotel and Suites

2151 Laurelwood Road, Santa Clara, CA 95054, United States
+1 408 988 8411

£80+

Overall guest ratings

7.4/10 Good
Based on 1,506 reviews

Review highlights

  • 8.1
  • 7.1
  • 6.2
  • 5.3

Good to know

  • Spacious rooms
  • Clean rooms

Nearby

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    About

    Location.

    Located in Santa Clara, Calif; the Biltmore Hotel and Suites is within 2 miles (3 kilometers) of the Santa Clara Convention Center, California's Great America, the Mercado Center, the Intel Museum, and Levi's Stadium.

    Hotel Features.

    The Biltmore Hotel's atrium-style lobby includes neo-classical reproduction furniture and baroque decorative treatments. Dining options include a European-style bistro, Montague's Café, and Hops, an urban bar and grill whose menu includes filet mignon, shrimp scampi and a variety of cheesecakes. Additional amenities include a 24-hour business center, a swimming pool, fitness center and a 3,300-square-foot (307-square-meter) garden area lush with roses and foliage. Wireless Internet access (surcharge) is available throughout the hotel. Complimentary shuttle service is provided to San Jose International Airport, based on availability.

    Guestrooms.

    The 263 smoke-free guestrooms feature cherry wood furnishings, business desks and domestic décor. Flatscreen HDTVs. Refrigerators and microwaves are available for a fee. Wireless Internet access is complimentary.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Gift shop
    • Free airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,506 reviews
    • 8.1 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Good access to the airport, said 100%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.1 "Good service."
      8.8 "88% thought the service was very professional."
      7.3 "73% were happy with the shuttle service."
    • 6.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.0 "Only 50% thought the shower was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.3 "Food is average."
    • 4.3 "Bar is not good."
    • 2.6 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
      4.4 "56% thought it was overpriced."
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    Overall rating

    7.9 Good
    Based on 572 reviews
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.2 "Good service."
      7.0 "70% were happy with the room service."
      9.0 "90% thought the service was very professional."
    • 6.8 "Rooms are ok."
    • 5.8 "Average comfort."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
    • 4.0 "Bar is not good."
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    Overall rating

    7.8 Good
    Based on 466 reviews
    • 8.1 "Location is great."
      9.2 "Easily accessible by car, said 92%."
    • 6.9 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 6.8 "Average value."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
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    Overall rating

    6.6 Good
    Based on 256 reviews
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.9 "Good location."
    • 7.5 "Good service."
      7.6 "76% were happy with the shuttle service."
    • 7.0 "High value."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.4 "Food is average."
    • 5.1 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
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    Overall rating

    7.3 Good
    Based on 210 reviews
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.2 "Location is great."
    • 7.3 "Good service."
    • 6.4 "Average value."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were big enough."
    • 5.9 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were big enough."
    • 2.7 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    data provided by TrustYou

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