Overview

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Park Plaza Santiago

Av. Ricardo Lyon, 207, Santiago 751-0190, Chile
+56 2372 4000

£58+

Overall guest ratings

8.2/10 Excellent
Based on 2,177 reviews

Review highlights

  • 9.2
  • 8.5
  • 4.7
  • 4.4

Good to know

  • Comfortable beds
  • Professional service

Nearby

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    About

    Placing you within a 15-minute drive of Palacio de la Moneda and San Cristobal Hill, Park Plaza Santiago offers an airport shuttle (available on request) for USD 80 per vehicle. Guests can indulge in spa services, and Park Lane serves breakfast, lunch, and dinner. There's an indoor pool and a rooftop terrace, and rooms at this upscale hotel offer MP3 docks and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,177 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "City centre within easy reach, said 83%."
      8.0 "Easily accessible by car, said 80%."
    • 8.5 "Breakfast is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      3.6 "64% said rooms were dirty."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "For 97%, the rooms looked old."
      3.7 "63% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
    • 3.6 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,306 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      2.7 "73% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "For 97%, the rooms looked old."
      3.8 "62% found problems with the furniture."
      3.6 "64% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.1 "99% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 326 reviews
    • 9.2 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.8 "Pool is below average."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.6 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 65 reviews
    • 9.4 "Terrific location."
    • 8.4 "Breakfast is good."
    • 7.5 "Good service."
    • 5.0 "Rooms are ok."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Not very clean."
    • 3.6 "Vibe wasn't good."
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    Overall rating

    7.9 Good
    Based on 478 reviews
    • 8.9 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      3.1 "69% said rooms were dirty."
      2.2 "Air conditioning was criticized by 78%."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 3.0 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    data provided by TrustYou

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