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Sheraton Santiago Hotel and Convention Center

Avenida Santa Maria 1742, Santiago 16058, Chile
+56 2233 5000


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Overall guest ratings

8.1/10 Excellent
Based on 369 reviews
See all reviews

Review highlights

  • 8.2
  • 8.2
  • 4.4
  • 4.3

Good to know

  • Nice building
  • Great view


    show all


    We look forward to welcoming you to the Sheraton Santiago Hotel and Convention Center. In walking distance of legendary sites including Pablo Neruda’s house, Parque Metropolitano Zoo, San Cristóbal Hill, and the district’s best shopping, restaurants, and pubs, our hotel is also just 12 minutes from the airport (SCL) and an easy drive from Viña del Mar, world-class ski centers, lakes, and mountains. Retreat to one of our 386 guest rooms, boasting views of the pool or the Andes. All Classic Rooms offer a modern, spacious, and comfortable look. Each room is equipped with a 48” flat screen TV. Use High Speed Internet Access, order room service any time, or get comfortable with the Sheraton Signature Sleep Experience and discover how good sleep can be. For guests with business on their mind, a Business Center is available with High Speed Internet Access, office support, and meeting room rental. Our new Club Level on the 7th floor offers access to the exclusive Sheraton Club Lounge. Our Internet lounge allows all guests to connect with what matters most to them in the heart of our lobby. Take a dip in one of our pools, indulge in a spa treatment, or work out with the high-end equipment of Sheraton Fitness. Enjoy an unforgettable dining experience at one of our beautiful, recently-renovated venues. Delight yourself with an exquisite dinner at the highly-regarded Restaurant El Cid or live it up with friends at the modern, stylish Lobby Bar’s happy hour. For either corporate or social gatherings, let our banquet and planning staff transform the country’s largest hotel meeting facility into a wonderful setting for groups of 10 to 1,500 or more. Renewed spaces feature brilliant displays of color schemes, modern audiovisual equipment, and additional benefits for your upcoming event.

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    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Pets allowed on request. Charges may apply.
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    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 369 reviews
    • 8.2 "Great service."
    • 8.2 "Location is great."
    • 7.0 "Good pool."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.4 "Value below average."
    • 4.3 "Not very clean."
    • 4.1 "Not very comfortable."
    • 3.3 "Internet is poor."
    View all review categories

    Overall rating

    7.7 Good
    Based on 173 reviews
    • 8.1 "Great service."
      9.0 "90% thought the service was very professional."
    • 8.0 "Location is great."
    • 7.8 "Tasty food."
    • 7.6 "Good amenities."
      8.0 "80% thought the building was wonderful."
    • 6.8 "Pool is mediocre."
    • 5.5 "Rooms are ok."
    • 5.5 "Vibe was decent."
    • 4.5 "Value below average."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 95 reviews
    • 8.3 "Great service."
    • 8.3 "Location is great."
    • 6.6 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.4 "Not very comfortable."

    Overall rating

    8.3 Excellent
    Based on 25 reviews
    • 8.0 "Great service."
    • 5.9 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 73 reviews
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Great view"
    data provided by TrustYou

    Recent reviews

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