Pros: Location is perfect Staff is so friendly , kindly , helpful
Pros: Nice location, next to the lake. Room was pretty good
Cons: Had to climb a lot of stairs to get to the room, no elevator, not good with young children.
Pros: The stuff of the hotel make you feel at home & with your family.
Cons: Rooms are small..
Pros: The staff were very friendly and helpful. We checked in very late after getting stuck in Istanbul traffic, no problems on arrival.They even loaded us up with bottles of water when they found out how ...
Cons: It was a little difficult to find with the small roadways leading to the hotel.
Pros: Staff was quite nice.
Cons: The location
Pros: Awesome quite place, excellent for relaxing and escaping the city noise, direct to the lake and 3 minutes away from Train station.
Pros: Very clean hotel, great helpful staff, amazing facilities and spa
Cons: Room super tight
Pros: The peaceful atmosphere and amazing SPA facilities
Cons: Nothing to complain. All details were thought about.
Pros: I like the view and the massage space.
Cons: There was a bad small in my room because of humidity coming from SPA which disturbed me a lot. Also the people around was so noisy especially neighbors as people prefer this hotel to take a good rest...
Pros: the breakfast is amazing
Cons: staff should be more friendly
Pros: Location was excellent and view from sea view room was fantastic and the quite of location and the cleaness of the facility.
Cons: The staff expect the reception, spa and the door man needs to be awake. 1- At the beach front cafe there was no one outside at all. 2- If you request any thing from the hotel expect 45 minute ...
Pros: Spa was really good
Pros: This is a great escape from the city. The hotel was great and the SPA was spectacular. We really enjoyed our time
Cons: The only bad thing was the waiters in the lobby restaurant. We ordered a bottle of wine, cheese plate and a pizza. When the cheese plate was late, we asked the waiter to bring the cheese plate and he ...
Cons: Air conditioning was hot
Cons: Staff a little bit
Pros: Every thing was perfect
Cons: The air conditioner in the rooms was very bad
Pros: The Hotel is filled with Facilities. The design is well built and the quality and details are all over the Hotel. The staff are well trained and friendly. This is definitely one of the best hotels in ...
Cons: The valet parking is a bet slow. The hotel was filled with guests and the valet staff where overwhelmed with the amount of cars requested.
Pros: The location, food and the view of my chosen room!
Cons: Bed and pillows !
Pros: The garden ( it has its own garden), the verity of the buffet (wide selections), supermarket, half board (dinner and breakfast and afternoon tea) especially that in Sapanca there is no much good ...
Cons: Balcony is very small, parking is very far
Pros: Location/ clean
Pros: Only SPA is good. Rest is very poor. Although we stayed in suit room, it was very dirty and uncomfortable. I cannot imagine how it is in the standard rooms.
Cons: Meals are really bad, breakfast was a disaster. We couldn't get a hard boiled egg in more than half an hour, all the eggs in the buffet were basically raw! The bed was dirty.
Pros: Everything was fine
Cons: Pillow was not comfortable
Pros: for relax
Cons: little far from the lake
Pros: The staff were very friendly. Lots of space inside hotel. The grounds outside the hotel had lots of space and activities such as mini golf, table tennis etc.
Pros: Breakfast and restaurant view. Garden. Value for money. Friendly staff
Pros: No thing
Cons: All thing
Pros: the staff was very cute and helpful and the room was quite and clean
Cons: I thought that they maintained that the otal is behind sapanca lake and it was not so we had to rent car to reach the lake.
Pros: Relax and quiet place
Cons: There is no services after the breakfast Internet connection is to slow
Pros: The hotel only gives you 1 room key upon arrival. I was sharing the room with my brother who was sick and they told me that i just had to tell the reception to open the door when I came back from a ...
Pros: i like the breakfast and front garden
Cons: the location is far from the city center and the beds ,TV and the bathroom are not good.
Pros: Breakfast was good with vereity, but it's the same everyday. The owner of the hotel is the driver, the chef and the waiter .. !!! He is an excellent person and very outgoing. The hotel is ...
Cons: The was no swimming pool, and no room service.
Cons: The room was dirty and it wasn't like what was on website. TV was too small to watch. We were told that our room sees the lake however it was far from seeing the lake.
Pros: The bed quality was good but I couldn't use toilet properly because it was so high, that when I sat down my feet were at least 8 inches off the ground. It was close to the town centre but in such...
Cons: Very serene environment, but the rooms in line with reception run along the train track so impossible to open window as the noise from train n traffic was deafening. At the same time, the sound ...
Cons: Thin walls
Pros: Staff was very helpful. Very near there are beautiful lake and place for barbecue. And there are few white rabbits who live in the area - they will really make up your mood :)