Overview

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Palace Of The Golden Horses

Jalan Kuda Emas The Mines Resort, Seri Kembangan 43300, Malaysia
+60 389 464 888

£44+

Overall guest ratings

6.8/10 Good
Based on 1,495 reviews

Review highlights

  • 5.2
  • 4.9
  • 4.8
  • 4.6

Nearby

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    About

    Placing you within a 15-minute drive of Bukit Jalil National Stadium and Mid Valley Mega Mall, Palace of the Golden Horses offers an airport shuttle at scheduled times for MYR 200 per room. Guests can take a dip in the outdoor pool or grab a bite to eat at Carousel, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A fitness center and a terrace are other highlights, and rooms at this upscale resort offer up nice touches like iPod docks and rainfall showerheads.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

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    Overall rating

    6.8 Good
    Based on 1,495 reviews
    • 5.2 "Location is acceptable."
      6.9 "Only 69% were satisfied with the proximity to shopping."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.5 "75% had problems with the shower."
      1.8 "82% were disappointed with the minibar."
      0.9 "91% thought the tv was sub-standard."
      2.2 "78% said the bathroom was dirty."
      2.0 "80% didn't like the balcony."
    • 4.8 "Service is below average."
      2.0 "80% indicated the reception staff was not good."
      2.6 "74% thought the service was unprofessional."
      4.2 "58% complained about the room service."
      2.0 "80% said the booking process was inefficient."
      2.1 "79% complained about the restaurant service."
    • 4.6 "Disappointing food."
      2.1 "79% found the side dishes unedible."
      2.1 "For 79%, the dining experience was not enjoyable."
    • 4.5 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 3.9 "Breakfast is below average."

    Overall rating

    6.9 Good
    Based on 612 reviews
    • 7.5 "High comfort."
      9.3 "93% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 5.5 "Location is acceptable."
    • 5.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.2 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 4.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.7 "Disappointing food."
    • 4.1 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 612 reviews
    • 5.9 "Pool is mediocre."
    • 5.7 "Location is acceptable."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.6 "Disappointing food."
    • 4.2 "Service is below average."
      1.9 "81% indicated the reception staff was not good."
      4.7 "Bad housekeeping, according to 53%."
    • 3.8 "Breakfast is below average."
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    Overall rating

    6.8 Good
    Based on 119 reviews
    • 7.4 "High comfort."
    • 5.6 "Location is acceptable."
    • 5.1 "Vibe was decent."
      6.1 "61% thought the atmosphere was somewhat friendly."
    • 4.7 "Service is below average."
    • 4.6 "Rooms are not good."
      3.7 "63% complained about the bathroom."

    Overall rating

    6.8 Good
    Based on 149 reviews
    • 5.5 "Location is acceptable."
    • 4.7 "Rooms are not good."
      1.3 "87% found problems with the furniture."
      3.9 "61% complained about the bathroom."
      3.7 "63% said rooms were dirty."
    • 4.6 "Service is below average."
      1.8 "82% indicated the reception staff was not good."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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