More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop
Cons: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Pros: "Fast boarding. Early arrival. Comfortable seat."
Cons: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."
Pros: "They were very generous with food and drinks. It was a pleasant flight."
Cons: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Cons: "I think the food in our flight was not that good.."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
I upgraded to first which was great and overall was a good experience. However, the service was a slight let down this time compared to what I would have expected from Emirates First. I ordered my meals and made a point to order the wine I wanted to have with the main course. The main course somehow came before my starter and I decided not to make a fuss of it and just asked for the wine so that I can enjoy it with the steak. It took quite a few minutes before the wrong wine came which I pointed out. At this point I decided to start eating as medium rare steak (the way I like it) was going to get cold . Few minutes later, a different crew came with the same incorrect wine and I had to send it back and waited another few minutes. Both crew came together few minutes later finally with the correct wine. By then I was more than half way through my steak which is rather unfortunate because the steak was good and and wine was good. Would have been perfect to enjoy them together . They were apologetic and when I mentioned that she had forgotten about my starter, she apologised and insisted that she will make it for me even if it’s just to try. They were nice about it all but so many mistakes for a rare experience in First was disappointing and this flight was paid for not miles redemption, even the upgrade.
Cons: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Pros: "Emirates is my airline of choice. They do everything well."
Pros: "Fast boarding, on time, movies."
Cons: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Pros: "The staff were very attentive and polite at all times!"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "In flight attention and comfort"
Cons: "Long distance between gate in and plane. Travel via bus to plane wasnt good."
Pros: "Attentive and very professional flight staff. Excellent food in Economy."
This flight was packed and undercrewd! Service cart cam by twice on a 14 hour flight
Good selection of drinks. Meet was fatty unfortunately on Qatar.
Food not good as good as last time flew with them
Flight delayed, rerouted, communication extremely poor. Crew efficient but robotic, not supportive
Seats very uncomfortable, impossible to sleep. Food average, bakery items not fresh. Pockets in seats not large enough to hold a book and a few other items. Cabin temperature too cold, even with blanket. Good selection of movies. Other than that 12 hours of torture!
Plane was clean, bathrooms were clean. Staff were very polite. Coming from Air India it was a welcome change.
The crews have been excellent I feel like they go an extra mile to make my trip the most comfortable one and they do it cheerfully. I left my usb cable in the plane and two of the crews found me and gave it to me. Now where in the woods can you get such service I asked them to give you their names: Khaoula,Bhagwan,Juliet’s,Pam’s and two more from ATL to Doha trip. Yeah get free commercial fr me Fly Qatar whenever and wherever you fly and you will never be disappointed!!!
Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."
Cons: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
Pros: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"
Pros: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"
Pros: "Swiss air Business is an excellent choice. I will fly this Airline again. It was extremely comfortable, service was excellent, and the flight crew made up our lost time in the air. We had a tight connection and they waited for us."
Cons: "Nothing"
Cons: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"
Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."
Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."
Pros: "Clean airplane and toilets Many entertainment choice No turbulence"
Cons: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"
Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Cons: "N/A"
The flight was on-time and we landed safely! But - toilets were tiny The seats were thin and very uncomfortable My seat rest wouldn’t tilt back so massive back ache after a while - the button had been removed. Seat back pocket was ripped Food was inedible- we’d ordered asian vegetarian - shockingly bad. The interior fit out was like the plane was 40 hard years yet it was a 787. No wifi.. no exterior cameras like Emirates.
Poor selection of movies and entertainment options. Disappointing food options in business.
Either the PA system of Brunei International Airport is of poor quality, or the staff making the announcement was not clear is reading the announcement. The staff at the gate also did not further announce to the passengers with regards to the rows for boarding. On board, the crew was of little to nil help. The only times they were around were during takeoff, "distributing" food and landing. And even during those times they were just there to get "their" job done with little to nil interest to "serve" the customers/passengers. They did not request the passenger in front of us to put his seat up during takeoff, they did not request the passengers to put their seat up during mealtime. The capability of the crew has dropped significantly in comparison to the old times. The crew is in need of better training.
Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"
Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."
Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"