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There was not one thing that was better than the whole stay. They did give us a room with a large terrace for the dog which was just great, overlooking the city of Seville.
breakfast was very nice finding your way around in the hotel
Location, helpful and friendly staff Si..no hay bar! But, in summer I expect that the open bar on the roof is beautiful (wonderful view)
Good central location, good facilities.
Location of the hotel
Really good, clean hotel with helpful staff
Very nice hotel, central location, our room was located on the top floor with a spectacular view on the cathedral.
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
Beautiful building, very close to the main sights in Sevilla. Our room was a bit too warm.
The hotel is in a good location. The cost of breakfast is too expensive. Also, they shouldn't charge for the use of the internet.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
very friendly staff and very good location all ok
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
Loved the roof top pool, also the location was second to none
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
Excellent location!! Nothing.
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
modern rooms, location
A computer for our personal use in our room.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
Professional, friendly service of staff. No tea/coffee making facilities.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
pleasantly surprized lovely hotel very clean nice sized rooms good position in city close to all attractions lovely hot soft water very friendly staff wife thought bed was hard and could not ajust heating
being able to use the roof top pool and solarium
The location and the cleanliness were excellent. The breakfast was great each morning. None
Convenience for getting about in Seville. Room very quiet for city centre.
A smart hotel on the edge of the centre of Seville, near the river, which meant it was very quiet at night but all the main sights were within a ten minutes easy stroll. I enjoyed the hotel bar cafe in the foyer, which meant as a solo traveller I didn't need to use the restaurant and could socialise with the local visitors too. Also it had a kettle in the room for we British early morning tea drinkers. As with most hotels, a lot of noise transfers between rooms and despite it being November and not full, the Spanish visitors will eat late and will return home between 1.00am and 3.00am which can be difficult for light sleepers. Also the beds are very firm to the point of being hard with the solid spanish bolster style pillows, although they do offer a choice of pillow softness, which helps a little.
Excellent all round service. The position of the hotel in the city was brilliant. I would definately stay there again. The meal in the restaurant was not the best, although the service was good.
Although star ratings in some countries tend to be generous but it was really a very basic and a bit jaded for a 3star, The hotel markets its self as a boutique hotel, It most certainly is not.
The room: comfortable well-appointed and simple No shade around the pool. Having specifically booked the Becquer because of the pool (for my grandchildren) we couldn't use it.
Close to all attractions, swimming pool on the roof! The room was positioned on an inside courtyard so the natural light was limited, not a big deal, I guess you could ask for an outside position.
Cheap price for an amazing hotel. Clean and very nice staff!
very clean.Comfortable beds,well furnished. NIce bathroom. loved the kettle with tea and coffee facilities. Lack of Bar in lounge
We enjoyed staying in this hotel - perfect location for walking to the more centrally located tourist destinations without being inundated with cruise ship imported visitors. The room was clean, the staff was friendly and helpful in helping us navigate Seville as well as rent a car so we could venture to the coast. We booked this particular hotel because of the pool and rooftop options and when we arrived we found that it was closed until the end of June. Perhaps of no fault to the hotel, but the closure of this facility was definitely detrimental to the enjoyment of our stay and was not advertised very clearly when we booked the hotel.
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
they didn't charge me for the internet
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel is in an excellent location in Seville and the staff were invariably friendly and helpful. It is, indeed, very good value. Really, there is nothing one can criticise. In fact, when I go back to Seville, I will certainly stay in Hotel Inglaterra.
On arrival the staff were very helpful and courteous. The Rooms were Decorated to a High Standard and the location was close to all the noise but also far enough away.It was a shame there was no wiof it would have been nice to have wifi computer access
Spledid. We were particularly pleased the hotel accepted our small Jack Russell dog which was actually the reason we selected it in the first place
Excellent location, attentive staff Breakfast was too pricy!
Loved the inner city centre location with close proximity of a continuous supply of independent shops, restaurants and historical sights. The hotel provided an exceptional high standard throughout, with a professional welcome, stunning decor, fantastic food and outstanding service. Would definitely stay there again. nothing negative.
Excellent rate and room quality The person that checked me in was rude but the other people behind the desk were very helpful and pleasant; also the wireless and hard connection to the internet was not working
Facilities, central location mattress too hard
Location The shower flooded the bathroom and made the floor dangerous. Other guests had same problem.
Perfect stay and perfect staff. I will come back for sure! I liked everything.
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
best location possible wiew on internal patio
the hotel design
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
Hotel valet vaused significant damage to car while parking it and did not tell us
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
design, facilities smell
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
location - staff in bar very nice some reception staff unfriendly
Leaving the hotel The Staff.
The hotel was exceptionally clean and the room was perfect for our family of 4. It was sad that the way it was designed meant that we had a view of a wall which prevented daylight to come in.However, this was not a problem as we were sightseeing during our trip but just always had to have lights on. It was more than compensated for by the space we had and the relative quiet. The restaurant was fantastic - but not marketed enough it seems. The breakfast was excellent and we had an evening meal that was both very good value and of a superb standard. Why then are the staff so short tempered - perhaps the language barrier or boredom?
Very comfortable and quiet
good location- but a bit hard to find when driving to get there for the first time especially with so many one way streets around! I think that with that price you could at least include continental breakfast and a kettle for warm water with tea+coffee with cups in the room
The staff at the desk were exceptional-very friendly and willing to help-this was really very nice in experiencing our first travel overseas. No
Helpfull staff, clean and quiet room.
The Hotel is very centrally located very close to main sights in Seville and bus station Staff although courteous need to be more conversant in English
bed very comfortable, location convenient in Trianna area, pleasant ten minute walk into town centre over picturesque Trianna bridge. quiet location, no street or traffic noise which meant could have window open. Restaurant menu was good, we ate there first night as tired and were pleasantly surprised by the food quality and presentation. . very clean room and bathroom. not really a dislike but a suggestion would be tea making facilities in the room.
The location was excellent. It's not in the heart of the touristic area of Sevilla, but I found that to be a plus. It still is in a historic part of Sevilla (Triana), with many local restaurants and nice places to discover. It's within walking distance to the main touristic attractions, but for eating I recommend you go where the locals go (try taberna Macuro, a few minutes walk from the hotel), Santa Cruz has tourist prices and choices. Also a big plus is the fact that the hotel is very quiet, you can really rest, but once you go outside you're in the middle of a very dynamic area. For a fee you can chek out at 18:00, which comes in handy if you have to catch a flight. Breakfast was rather expensive for Spain. Receptionists should brush up on their English.
The hotel is incredibly central, the hotel was very clean and - other than some confusion with the name the booking was under - very efficient. I didn't like that my room had only a window overlooking the central lobby & therefore I had to use the air conditioning (which I dislike) - it would have been good to know this in advance. It would also have been useful to know in advance that the parking for the hotel is on a pedestrian walkway - this was very confusing!!
Central location & helpfulness of staff
Excellant central location for seeing Seville. Rooms on the small size but clean and very comfortable.
Location in walking distance for most tourist spots. Only a couple of rooms are usable in respect to the 3 stars.Other rooms in the annex and even in the patio have no or small windows open on a ventilation shaft with horrible claustrophobia filing .Incredible noise from the street every morning ( 6 to 10 am ) due to a horrible noisy collecting device ,it was the worst ever supported in our live .
Very central location, friendly and helpful staff. Instructions to get there very good.
Beautiful lobby area and enclosed courtyard gave it a very authentic regional feel - the bathroom was fabulous too. The room was a little hot because of the heating in the lobby I think - we had to use the AC to cool it even though the overnight temperature was 5 deg C.
the place and the interior of the hotel my room. there was no window and the worst is that there was a terrible mouldy smell and unfortunately that smell is now on my clothes
Convenient location, friendly and helpful staff
Lobby looks great! It is very, very difficult to reach this hotel by car!
The hotel is very well located in the city centre for the shops, bars and resturants and to visit the city's tourist sights. I did not particularly feel that the hotel was good value for money.
Located in Santa Cruz ,value for money,helpful staff room beside lift,heard all early departures/late arrivals
Perhaps the only thing was the very loud conversations of the staff in the kitchen (many of these sounded like arguments) while having breakfast. Otherwise, everything was fine. The bathroom was better than what you get at a four star hotel!
Location but it's also like a treasure hunt looking for it. Can't find it from normal maps. Hint: get a Barrio Santa Cruz map from tourist information near the cathedral to find it
Front desk personnel were very helpful--made reservations for hotels in our next city, dinners, etc. Shower in our room was small.
Location was very good in barrio Santa Cruz and it is approximately ten minutes by foot to the cathedral ('giralda'); plenty of eateries and tapas bars in the area; free computer and WiFi access in the lobby; breakfast was respectable but nothing too exciting. We stayed on the first (ground) floor, and if the door between the lobby and the corridor was not closed, the noise emanating from the lobby could be quite loud; although the hotel staff had train schedules, the staff provided conflicting if not poor information (best to do your own research on trains and buses (to Cordoba, for example) as we also got bad information from the nearby bus station and a taxi driver); ONLY Spanish-language TV (no English, French, or German TV channels).
very comfortable,helpful and courteous staff,beautifully quiet location and yet close to the "sights".Excellent breakfast,guests conducted themselves considerately in the hotel. Hope to stay again.
The rooms were clean and comfortable and the staff very friendly. I liked the traditional decor of the hotel and the central location in the Santa Cruz area of the city was superb. The only think I would say is that we found the hotel extremely difficult to find the first time. I think it would be a good idea to issue a detailed map at the time of booking
the location was great , room was a fine size with an extra bed that wasn't necessary and we had a quite room but no view
Efficiency, cleanliness, value, friendliness, location.
The staff really bent over backwards to help us out, arranging for flamenco tickets, and our next hotel stay in Granada. They really made a difference and stood out among all the hotels we encounted during our visit to Spain. The location was perfect, as we walked around most of the city. Nothing Major, but kleenex and a clock in the room would have been nice.
the cleanliness of the hotel and the location is great. could'nt be any more central than that, very close to all amenities. we found breakfast very poor especially for the price we paid. also that some nights were very noisy (till 4 o'clock in the morning) due to private functions.
large comfortable room quiet surroundings pool over priced breakfast
Swimming pool and location. Would recommend for these reasons only asked for double bed, not provided, few towels, when used not replaced, furniture and fittings not of four star quality, dinner menu but restaurant seemed close during my stay
Location was perfect, just in the old town part. Nice pool and restaurant on the roof with a magnificient view on the Cathedral. We didn't take breakfast at the hotel as it was way too expensive. Rooms a bit too hot and the air conditioning was too loud to leave it on for the night.
the view from the hotel's roof. the swimming pool was nice.
ideal location for sightseeing seville on foot in centre of old town.rooftop pool a bonus in 30+temperatures
very beauty 4 star hotel and a pool on the roof with view of the cathedral that worth the price they try to ask me some think of the mini bar that I didn't drink
location, nice friendly staff a wedding party by the pool terrace which was directly above our room, noise until 3.00 am
the night manager Manuel was very helpful with orientation of Seville, the hotel personnel was proper nothing
The hotel was situated in a really convenient location steps from the main tourist area of town. The front desk was very helpful giving directions, suggesting places to eat, and even booked train tickets for us for a day trip to Córdoba. Breakfast was okay - a decent selection of things but a lot of it seemed a little less than fresh. It didn't help that none of it was kept refrigerated or on ice and it was hot out. The hotel air conditioning leaves much to be desired. We switched rooms because the first room was so hot and would not cool down. The second room was still way to hot to be comfortable. Our stay was during a heatwave in September that brought daytime temps to about 110 degrees. The air conditioner cut a little bit of the heat but it was still about 90 in our room during the day and 80s at night. It was too hot to sleep comfortably. This is the only hotel we had during our two week stay throughout Spain that had such poor air conditioning. The front desk apologized and said sorry,its an old building but that's a poor excuse. we stayed in other very old hotels that had great AC during our trip. Some other small annoyances like slightly outdated rooms, furniture kind of beat up, rooftop pool area dirty, stains on linens... All of that would have probably been forgiven if we stayed during November, but if you are planning to visit during a warmer month, I would not recommend this hotel. We were so uncomfortable in the stifling heat.
Location of hotel. Perfect fro sightseeing. Excellent air conditioning in room. Lovely roof terrace with pool No view from room
Emplacement très centra!, idéal pour visiter Séville. Chambres confortables et calmes. Service soigné. Très bon petit déjeuner. Le chocolat est divin! No Wifi. Free internet but you need an access code every 12h! Parking was full.
This is not a 5star hotel!! In terms of facilities-- there is no pool or gym. The staff is semi-helpful to say the least. Our bathroom was not cleaned on either day of our stay and housekeeping continually left our door unlocked and open. Almost everytime we returned to our room our door was open to anyone who wouldve liked to enter. When we adressed this problem with the front desk staff they seemed unconcerned and the problem continued. Our room also had cracked sinks, out-dated bathroom facilities, we were never given more soap or toilet paper, the list goes on. I would not recommend this hotel.
Breakfast very good and varied menu Hotel badly in need of refurbishment
The spa and terrasse were amazing. Room was very nice but we had a luxe room I am wondering if smaller rooms were that nice. Corridors decoration was beautiful. Doors slaming in the morning. Breakfast was not very nice for that category of hotel. View from the room was not very nice
The staff were extremely helpful. We did have a problem with the air conditioning in the room but they changed our room. The location was great because it was ten minutes from the shops, the Cathedral and the night life. Really enjoyable stay in a lovely friendly atmosphere. We will definitely return.
Staff was excellent. No alarm clock in the bedroom. Spa facilities were very limited
The hotel receptionist was very helpful and moved us to a room that was more acceptable than the first one. The breakfast was good. The bathrooms were great to look at but didn't work too well - the design of the baths and showers wasn't very practical and there were no towel rails.
Quite good hotel, not far from city center. Too much sofisticated design, but not comfortable: glass wall in wc, light control is very hard to understand. The staff is attentive only about thigs which bring money to the hotel ( propose better room for more money). As for request to call taxi they are not so enthousiatic.
Size of the room. Initial english welcome/help. Service when a problem (stolen camera) arose. Couldn't point us to a open police office (just a closed one, which they said was impossible :S). Wouldn't help call a (spanish speaking) policenumber (091/092, which we couldn't reach on our own). Just left us 'hanging'...
the comfort and air conditioning the wireless was expensive
Please write at least 15 words
good location good room service friendly staff very little english spoken by staff very poor wine choice
Good location, pool on the roof is excellent, very clean & comfortable Keys for the door frequently didn't work, brand new hotel so there was quite a bit of construction going on but nothing too severe
Staff very helpful and friendly. Central to Sevilla; walking distance to most major tourist attractions.
The bed was pretty comfortable, the shower was nice and the room was clean. Didn't feel the price was justified. Especially with breakfast not included, which was the norm every where else we've stayed in Europe. Thought the front desk staff could be friendlier. Main think preventing us from recommending is the cost.
Location,near of a plaza de armas shopping center,good service,near the river,,, i recommend this hotel everything was gr8 but the parking was expinsive
Good hotel in a good location. We were closer to the center than we thought, only a few blocks away from the start of shopping center.
Excellent reactivity of the staff
The location was faultless. A lovely quiet street but so close to everything you want to see. The staff couldn't be more helpful and friendly. We had a fantastic 4 days For the price it would have been nice to have had a few more toiletry items- shower cap, tissues etc.
Quiet, good-sized room Excellent location Friendly reception staff Outside terrace Room very dark
The location of the hotel is fantastic, on a quiet street round the corner from the Cathedral. The hotel design is cool and modern and the room is really well equipped and chic and comfortable with a huge bathroom. Helpful friendly staff. We would definitely stay here again. The pool didn't seem to be open but then again it was October. Rooms could do with a bit of extra lighting.
the new hotel has updated and modern design, the location is perfect for sightseeing, shopping and dining. try to avoid the rooms facing the central lobby which noise can be heard clearly.
The location of the hotel was excellent. It gave easy access to the old town and the numerous bars/restaurants. Its appearance was chic and it had a unique style. The bar was not always available from 4.30pm and closed early in the evenings which was a shame as the views from the terrace are stunning. It would be better if another bar were located off the main foyer as it would enable guests to socialise at the end of an evening Breakfast price was expensive
very close to quaint and historic tapas area and cathedral, but not soclose to be bothered by late night life. Room updated and beautiful When we first entered there was a strong scent of candles or perfume, possibly covering up an odor that later dissipated
Ambience was fantastic, the location was 2nd to none. The facilities are superb and it was a very wonderful design(er) hotel, pleasing to the eye and senses. And yes; a view of La Giralda to die for.
The rooms were very well cleaned each day. The roof terrace was lovely. The staff were helpful and looked after our luggage for us
good location No tea/coffee facilities
Excellent location, 10 minutes from the cathedral, nice Roman bath and Museum of flamenco nearby, coffee free of charge in the morning, the hostel is clean and modern, very nice and helpful staff.
Everything. Great location, great staff, lovely rooms and high degree of cleanliness. I loved their housekeeping so much I left a tip. Bells chiming nearby but it is part of the experience!
Staff were helpful and location was excellent.
Very central location(historic centre),quite street, nice building with charming and typical courtyard.
very central location