Grand Hyatt Shanghai

Top Wellness Hotel

Pros: Amazing building!!! The room was outstanding as well as the cleaning. Delicious food at The Grill Restaurant and Canton Restaurant. The all staff was friendly and helpful. A thankful note to the ...

Cons: N/A.

Pros: The guy at the reception (His name is Ken) has been fantastic. He managed to accommodate our request for a top floor room and he even offered us a bottle of champagne when he found out that it was the...

Cons: We think that could be a little bit cheaper (especially the restaurants and the top floor bar).

Pros: Staff was very accommodating, the room we were assigned to initially had a strong odor, so we asked for another one. We were immediately given another room and service was very smooth. The pool is ...

Cons: There were no additional blankets in the room, we had to call for one.

Pros: It is an historic property with great view and location

Cons: Majority of staff were problematic in English speaking and understanding!

Pros: The service is better than in other hotels in Shanghai.

Cons: Breakfast wasn't the best compare with other 5 stars hotels in Shanghai. The design of rooms is an old-fashioned.

Pros: I really enjoyed my view of the pearl tower from my room window. The view was stunning. I stayed in room 6310. I would like a similar room every week.

Cons: A discount on the price for people who book weekly.