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|"Excellent staff excellent business."||(in 350 reviews)|
|"Friendly helpful staff and great location."||(in 289 reviews)|
|"Staff very friendly and helpful."||(in 42 reviews)|
|"The valet parking was very expensive."||(in 55 reviews)|
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No value for money
Tired looking room in need of much renovation. Tatty carpet, mould in the shower, water which came out of the taps as brown!
Friendly staff, couldn't do more for us, fab location and very comfy bed.
Extremely professional hotel
We came in the morning in a hurry to check bags and get out to the football game. Train had been a mishap in the morning, amongst other things on our time in Yorkshire (don't judge this hotel on the area, it's a really nice place.) The check-in process was great, they took our bags no problem and gave us keys for after 2 p.m. Then they called a cab for us. After two or three calls, and about 30 minutes, a cab still hadn't shown up. I was upset, but Sandeep, one of the employees of the Mercure, went out of his way to advocate for me. He personally walked me to the nearest taxi stand. When none showed up there, he called again and insisted they get someone out there in the next five minutes in no uncertain terms, taking down the registration number of the car that was supposed to show. This time the cab did arrive. If it were for his willingness to go above and beyond and make my problem, his problem, I wouldn't have made it to the game on time. It was fantastic customer service and it turned my mood around. The point is... this is one story of how professionally run this place is, in an area where not everything is very professional. Well worth your stay.
Size and comfort of rooms and the simple but quality food served in the restaurant.
Staff everywhere could not do enough for me, they looked as though they enjoyed working there. The professionalism and customer service was of a very high standard and the room was very comfortable and spotless. The location was ideal, just a short walk from the Train station and right in the heart of the city centre.
Mercure Sheffield St Paul's Hotel & Spa is located in Sheffield and is within a short walk of nearby landmarks, including Sheffield Hallam University, Cathedral Church of St Peter and St Paul and Ponds Forge. It is set in the area's vibrant nightlife district, just a short walk from Sheffield and South Yorkshire Navigation.
Those staying at the hotel are invited to take advantage of the relaxation facilities, which include a heated pool, a sauna and a Turkish steam bath. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms at Mercure Sheffield St Paul's Hotel & Spa are luxury and provide ironing facilities. They feature a fax machine, newspapers and a bathtub.
Mercure Sheffield St Paul's Hotel & Spa's restaurant provides the added convenience of on-site dining, with a variety of seafood and British meals on offer. Each evening, guests are welcome to relax in the cosy lounge bar.
The hotel is conveniently set for discovering the city, with Crucible Theatre only two minutes away. Sheffield Interchange is within walking distance.
based on 2,764 reviews
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Most popular landmarks
- Winter Gardens 39 yd
- Sheffield Town Hall 73 yd
- Peace Gardens 113 yd
- Crucible Theatre 115 yd
- Graves Art Gallery 118 yd
- Lyceum Theatre 131 yd