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From the moment John greeted me at reception, I was made to feel welcome and taken care of. They brought a drink and a delicacy right away as I waited in the lobby for my check in procedure. They arranged a driver for the day, they arranged a massage, they suggested dinner spots. Breakfast buffet included. They spoke perfect English. The copious lush wood in the lobby together with tasteful decoration was on par with any western 5 star hotel. All the staff were pleasant and helpful. The value for money is unparalleled. Great spot for couples or family. Just go. Nothing.
Beautiful hotel with excellent leisure facilities. Friendly, helpful staff and good food. Great value for money overall.
Hotel staff always more than willing to help and offered useful suggestions.
excellent hotel, full fledge 4 stars, fusion of colonial and khmer style, excellent view from the top floor, huge terrace with a palm... hmmm.. very good
amazing staff, always friendly and helpful , very clean , great pool and fab breakfast choices.
The staff were very friendly and helpful throughout our stay The local guides provided by the hotel were not as knowledgable of the Angkor Temples as we would have expected.
good location,good service,good breakfast, good vaule
The staff, incredible; the kindness, awesome; the breakfast, excellent; the decoration, ellegant; the services.... simply perfect!!
Our stay in Cambodia was trully unforgettable. What a country, what a fantastic people. And part of these great memories are from the days that we stayed at "Borei Angkor Resort". The hotel has all the amenities of a 4 / 5 stars hotel. But what makes this hotel so special is the extraordinary friendliness and efficiency of the staff. But what has fascinated us more is that they make us feel that we were the most important guests of the hotel. I call this perfection. To all who wish to visit Angkor I highly recommend this hotel.
Everything! Excellent value for the money! These are just small sugestions: - Internet room could be better; - Bigger towels to the swimming pool
The Staff were very professional and helpful.. Great food and the swimming pool was excellent .
The most I like was the big swimming pool. Some staff of the hotel was not very polite, the prices on the hotel are crazy expensive if you compare with the street restaurant for the same food and service.
The crew, the hostel, the two pools, everything in this hotel is ideal to have perfect holidays. The staff are really welcoming and very helpful. There are smiling all the time, and really polite. Follow this way ! The hostel is all the time clean, cool, and lot of shuttles are available for every transportation we want. It was an amazing stay. I really advise Angkor Palace Resort to anyone who wants to visit Siem Reap. The only negative point was the slow wifi connection.
Very good hotel with good service and large swimming pool Too many mosquitos
Very pleasant and enjoyable stay with friendly staff
Very attentive and effective staff. Nice rooms and large above-expectation swimming pool. N/A
Beautiful place to live in with greenery all over,staff was very humble very cordial very polite always smiling always ready to help i wish i had spent some more days there no regrets
The beds were wonderfully comfortable and the room was spacious and clean. The spa was very relaxing too. Plenty of space to hang clothes but not enough drawer space for other clothing items.
The hotel is in a great location and within 10 minute walking distance to Pub St (main bars / restaurants area). The Pool is very nice and the hotel offers internet terminals for those travelling without computers. The rooms have a walk in shower. While the rooms are large and clean, they can be considered a litle on the dark side. With the decor being Khemer it cannot be regarded as modern and bright. For the rooms that do not face out onto the pool (Standard rooms) the noise from outside can be annoying,
Great location, easy waking distance of night life. However - although the hotel is exactly as described, it's utterly forgettable. It could be any hotel you've ever stayed in anywhere. The staff are great if you can get their attention ....you normally have to go ask for it! I gave up and went looking for a drink after sitting by the pool for 45mins. Beds are hard (but we found that everywhere on or travels ...except the Hanoi Metropole which is amazing).
the staff was always very pleasent and helpfull, the spa experience is a good thing to enjoy after a hot day at the temples also the large and very clean pool, the room service is active and helpfull at any hour of the day or night, very impressed by the fact that they sent the driver to wait for us even if we did not asked for it - we were travelling with a 6 months baby and it was amazing that finally in Cambodia we find a hotel that sent us a car at the airport - in Bali and Langkawi we asked for a car but did not got one the breakfast was pretty poor as choices
very clean,good location,near old market,
The pool was absolutely amazing. The room was beautiful and very large as well. The hotel was quiet and peaceful and the staff were always so helpful and available when you needed them. The perfect place to stay to relax and have some peace and quiet!
Wasn't sure what to expect in Cambodia but hotel was excellent - modern, great location, modern clean hotel rooms, large pool, good restaurants. We were extremely happy with the Sokha Angkor Resort. We had no complaints with the Sokha Angkor Resort.
The facilities, the great rooms, the super bed, the pool, the breakfast and the attitude of the staff at reception. The noise of repair work around the pool started early morning and did not stop until nightfall. The roommaids need to get more training, ie; cleaning the room better, not leaving anything behind and understanding that TWO persons in a room need TWO shower caps. We had to ask for a second one several times. Also, the command of English of their staff is below international standards. Generally their prices for food and beverages are outrageously high. Better to eat downtown at Pub Street.
location is great. Nice pool Did not have the beds turned down
Great hotel with beautiful grounds. Very well located in city. Pool is amazing. Staff is very helpful and attentive. This is Could be a 5 star property, but it need a good cleaning. The bathtub in my room was heavily stained and discolored. The floor looked as though it could use a good scrubbing. The concierge service is terrible. I paid for a full day (8 hour tour) with a guide and driver. I was brought back to the hotel 3.5 hours later... When I told them that they only provided me with a half day tour, they giggled. I would highly recommend using one of the many off property services. Or, just go out the gate and get a tuk-tuk (5 bucks to Angkor Wat) and hire one of the many tour guides standing in front of the entrance (7 dollars for a full walking tour). The final price you pay shoul be about 1/3rd of what the guide asks for.
10/10 is just not enough for this hotel. They merit even more. Surprisingly every staff learned my name from the first day and greeted me with my name all the time. They were extremely polite, kind and helpful. The pool, the room, the breakfast were all magnificient. The location is the best in Siem Reap in between trees. The reception was perfect, they postponed my checkout for hours, according to my plane time without a fee but with smiles. I used the concierge for a guide and private car for visiting Angkor, they were perfect too. I would definitely recommend this hotel.
quite, not over-crowded, good attentive and helpful staff breakfast much too expensive
This is basically a very good hotel. Room is large enough and the staff are friendly. The food of the hotel restaurants is pretty good too. I stayed in room 302 which is facing the road and is pretty noisy. During my stay there, the neighbours had some sort of celebration and were playing music literally for the whole day which was very annoying.
Staff and service - warm, friendly, and consistent, guests were treated as royalty. Facilities - elegant, beautiful, and wonderfully maintained. Value - more expensive than out on the street, but worth every penny extra because of the atmosphere in the hotel Atmosphere - beyond words. Felt like a luxury hotel everywhere we went. There is really nothing we didn't like about this hotel. Only thing that could be improved is the cooling in the gym, it did get very hot when exercising with intensity.
Overall satisfied. Internet is 25$ per day which I think is expensive
Good location of the hotel closed to "Pub street" only 6 mn by foot, some restaurants nearby (I recomend you 'Nest' just in front), good price during low season, breakfast quality is ok bad insonorisation of the room, not possible to sleep after 7 am due to the noise but you should normally wake up to visit temples at this time so not a big deal, decoration is a little bit 'old fashion'
The staff was very friendly, good breakfast selection. You cannot beat the price for the location, a short walk to Pub Street were all the action happens. Great pool to hang at, room was comfortable, even had a balcony The lobby is never really "cool". The AC doesn't pump very well, but the room AC was just fine
The hotel is located close to the center of Siem Reap. The breakfast buffet was good and offered a wide range of food, from asian noodles to french bread and omlettes. The prices for the drinks and the food in the hotel was pretty high for cambodian standards. But never the less one could get cheap food and drinks from outside in the direct vincinity of the hotel.
Spacious and clean rooms. Great location in the city centre and walking distance to shopping, restaurants and bars. Friendly personnel, very good breakfast buffet. I still don't understand how the "spa" works. We booked a massage at the hotel but ended up going to a small, old, rather "dodgy" massage place around the corner. Not recommended!
The staff is outstanding--one of the best I've ever encountered. All of them couldn't have been more helpful. Rooms are comfortable. Pool is delightful. Overall, a very good stay and an excellent value. Wifi is way, way too slow. I'm talking sometimes 607 kb/sec. It was frustrating to wait and to sit close to the door to get a better signal. The lobby was only marginally better.
Staffs are very friendly. Good location.
The staff friendliness and willing to help The breakfast and massage were really good The room cleaning service was not the best. The welcome fruit wasn´t cleaned during all our stay.
Went there with my friend for a pure photography trip to the Angkor, The hotel is clean, environmentally conscious, Good Breakfast. though could turn monotonous if you stay there longer. Free wifi is good.
Staff was courteous & helpful. It is a relatively new hotel, but it is already looking rundown. Should keep up maintenance.
All the staff made our stay very pleasent and I would return to the Tara if we returned to Siem Reap as it is very convenient for Angkor Wat and other tempels.The Spar is a must as the staff are very professional and well trained
The cleanliness, the architecture, the pool, the gesture of the staff to send us the cake on our 1-year anniversary. The noise of the generator as background noise at the pool, the poor english and lack of training of certain staff (especially the one in charge of the day restaurant)
The staff were quite friendly the pool area was nice. It had a really relaxed atmosphere. The breakfasts were good too. Housekeeping was a little rough in areas. Staff were trying to get us to go to the airport 1.5 hrs earlier than required and then the hotel van was late to pick us up anyway.
the hotel was amazing for the price we paid. the hotel had excellent service the breakfast was ok, even though it had a full breakfast with omlet egg station. the food was average
it is a quite standard 4-star hotel. The breakfast is really good. It is a little far away from the city.
I like nothing about this hotel as my 400 dollar has been stolen from the room. It was done in a very planned way. Not only my dollars were stolen my booking number which was in my email has been deleted as my laptop was opened.I did not know staffs of a four star hotels were like this. Due to word limitation i cant explain the whole scenerio. If anyone wants to know please write me email to firstname.lastname@example.org. I am alerting people not to go to this hotel or if you go please lock your belongings specially money...Though you will be getting all the services and comforts but you wont feel secure.So please lock your belongings. I like nothing about this hotel as my 400 dollar has been stolen from the room. It was done in a very planned way. Not only my dollars were stolen my booking number which was in my email has been deleted as my laptop was opened.I did not know staffs of a four star hotels were like this. Due to word limitation i cant explain the whole scenerio. If anyone wants to know please write me email to email@example.com. I am alerting people not to go to this hotel or if you go please lock your belongings specially money...Though you will be getting all the services and comforts but you wont feel secure.
Location and hotel rate Suggestions to improve service - more staff should learn to speak English. A need for a full timer who can recommend tourist sites to visit.