Butternut Tree Hotel

22 Teck Lim Road, Singapore 088392, Singapore
+65 6904 8541

Cheapest
rate per night

7.7

Good
based on 348 reviews
Butternut Tree Hotel - Singapore, Singapore
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com £39
KAYAK £43
Agoda.com £47
Hotels.com
KAYAK
Agoda.com

Good to know

Value for money 7.2
Distance to city centre 1.7 mi
Location rating 8.6
Nearest airport Singapore Changi
Distance to airport 11.5 mi

Rooms

Check-in
Check-out

Deluxe rooms

£43+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£145 per night
IMAGE
Unknown
£43 per night
IMAGE
Unknown
£47 per night
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Unknown
£55 per night
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Unknown
£60 per night

Reviews

Pros

Cons

Traveller rating

89
89
57
6
0

Time of year

Traveller type

Show reviews that mention

+
china town in 5 reviews
good location in 136 reviews
mrt station in 35 reviews
need refurbishing in 14 reviews
old hotel in 46 reviews
outram park in 24 reviews
plenty restaurants in 18 reviews
room was small in 199 reviews
singapore in 18 reviews
staff were friendly in 104 reviews
strong wifi in 9 reviews
walking distance in 17 reviews
  • Good
    Sep 2019
    7.9

    Easy walking distance to see temples and the hawkers. Great location for walking and exploring China town and it’s history

    The air conditioners did not work very good in the rooms

  • Okay
    Sep 2019
    5.4

    On arrival the greeting was pleasent, the hotel was nicely decorated and seemed clean.

    Unfortunately on our last night we arrived back quite late (around 10.30pm) to find our room had not been cleaned. I wasn't going to say anything however when I lifted the quilt to get into bed a cockroach scurried across the bed. Not ideal. Again, I understand that this is not uncommon in a hot country, and this also isn't my main issue. My issue is that when I went to reception to inform them of the uncleaned room I was told the cleaners had left, but the receptionist would give us new towels. I then mentioned the cockroach, and was stared at blankly. I might mention the room is tiny, and I'm not the biggest fan of insects so the thought of sleeping in that room was impossible. The receptionist said she would look for it and remove it. Obviously it was no where to be found. The receptionist gave me no apology or recommendation on what to do. I then asked if it would be possible to move rooms, I was told there there no free rooms. I then asked if we could have a refund for the night so we could stay elsewhere, she said she needed to check with her manager. I came back 10mins later and she had not checked about the refund. In the meantime I looked on the internet and found a room available at the hotel. I was pretty livid about this. I mentioned it to the receptionist and I was told it was a much bigger room and had a balcony, not exactly what I needed to hear. I requested we be moved to this room or get a refund. She said she had to check with her manager and finally said we could move rooms. I was given a new key, and upon entering the room saw that it was identical to the one we had stayed in. When I queried this I was told that somebody had checked out early and she had not been aware of the free room until she spoke to her manager. All in all this took around 1 and a half hours to get resolved. I do not feel that I was treated with the kind of customer service expected given how much I paid. I had to come up with the solutions.

  • Good
    Sep 2019
    7.5

    Location is Good, surrounding has alot of food to choose and complex nearby

    Nothing dislike, convenient and nearby MTR

  • Good
    Sep 2019
    7.5

    Great location, friendly staff, clean,

    Small room, bathroom/ toilet was not very practical, lift was old shaking

  • Good
    Sep 2019
    6.3

    Right in the heart of beautiful Chinatown

    Very noisy area with the big bar next door

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About

Overview

Located in Singapore (Chinatown), Butternut Tree Hotel is within a 10-minute walk of Chinatown Heritage Center and Singapore River. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.7 Good

based on 348 reviews

7.8

Cleanliness

7.0

Comfort

8.8

Staff

7.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Internet
Concierge service
No smoking
Air-conditioned
24-hour front desk
Safe
Storage available
Lift
Laundry service
Hairdryer
Pets not allowed
Laundry facilities
Hot tub
Restaurant
Express check out
Cable or satellite TV
Coffee shop
Airport shuttle

Photos

Butternut Tree Hotel - Singapore - Building All photos (84)
Butternut Tree Hotel - Singapore - Balcony Balcony (2)
Butternut Tree Hotel - Singapore - Bathroom Bathroom (21)
Butternut Tree Hotel - Singapore - Bedroom Bedroom (36)
Butternut Tree Hotel - Singapore - Building Building (6)

Location

Most popular landmarks

  • Buddha Tooth Relic Temple and Museum 324 yd
  • Chinatown 0.3 mi
  • Sri Mariamman Temple 0.3 mi
  • Raffles Place 0.6 mi
  • Clarke Quay 0.7 mi
  • Sir Stamford Raffles Statue 0.8 mi

Singapore travel guide

Learn about Singapore on KAYAK

Getting around

Singapore Changi 11.5 mi
Batam Hang Nadim 22 mi

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