Overview

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Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
+65 6778 6788

£62+

Overall guest ratings

6.7/10 Good
Based on 370 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.7
  • 4.6

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    When you stay at Santa Grand Hotel West Coast, you'll be within a 15-minute drive of National Orchid Garden and Chinatown Heritage Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. All rooms feature flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Outdoor pool
    • Restaurant
    • Safe
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 370 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.6 "Location is great."
      8.7 "Near to public transport, according to 87%."
      10.0 "100% liked the proximity to shopping."
      7.1 "71% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 6.9 "Internet is average."
    • 6.6 "Average value."
    • 4.7 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.2 "58% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      4.0 "60% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
    • 2.8 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.0 "60% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    6.4 Good
    Based on 107 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.1 "Good cleanliness."
    • 6.2 "Average value."
    • 4.8 "Bad amenities."
      5.0 "50% thought the building was acceptable."
    • 3.2 "Awful rooms."
      1.0 "90% said rooms were small."
    • 2.5 "Quite uncomfortable."
      1.0 "90% said rooms were small."
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    Overall rating

    6.8 Good
    Based on 59 reviews
    • 8.6 "Great service."
    • 8.3 "Location is great."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.0 "70% complained about the bathroom."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.0 Good
    Based on 111 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Average value."
    • 4.8 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."

    Overall rating

    6.2 Good
    Based on 92 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.4 "Location is great."
    • 4.8 "Breakfast is below average."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.9 "Awful rooms."
      0.9 "91% said rooms were small."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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