Overview

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The Upper House
Top Boutique Hotel

The Green, Stoke-on-Trent, United Kingdom
+44 178 237 3790

£74+

Overall guest ratings

8.6/10 Excellent
Based on 315 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.9
  • 5.1

Good to know

  • Nice building
  • Great view
  • Pleasant hotel grounds

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 323 reviews
    • 9.5 "Terrific location."
    • 8.9 "Amenities are good."
      9.6 "96% found the grounds to be nice."
      8.3 "83% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.9 "Average value."
    • 5.1 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.3 "For only 53%, the noise level was all right."
    • 2.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.0 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    Based on 235 reviews
    • 9.7 "Terrific location."
    • 8.9 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      9.4 "94% enjoyed the lobby entrance."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.2 "Food is average."
    • 6.0 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.9 "Average value."
    • 5.0 "Average comfort."
      4.4 "56% said rooms were small."
      4.9 "51% thought it was too noisy."
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    Overall rating

    9.0 Excellent
    Based on 19 reviews
    • 6.6 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 67 reviews
    • 9.1 "Terrific location."
    • 8.8 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      8.2 "82% thought the building was wonderful."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.5 "Food is average."
    • 6.2 "Rooms are ok."
    • 5.9 "Average value."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Great view"
    "Pleasant hotel grounds"
    data provided by TrustYou

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