Overview

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The Upper House
Top Boutique Hotel

The Green, Stoke-on-Trent, United Kingdom
+44 178 237 3790

£73+

Overall guest ratings

8.6/10 Excellent
Based on 316 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.8
  • 5.4

Good to know

  • Nice building
  • Pleasant hotel grounds

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 316 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.2 "Terrific location."
    • 8.9 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      7.5 "75% enjoyed the lobby entrance."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.8 "Average value."
    • 5.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.2 "Bar is disappointing."
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    Overall rating

    8.4 Excellent
    Based on 243 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.8 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
    • 7.2 "Good breakfast."
    • 6.2 "Average value."
    • 6.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."

    Overall rating

    8.9 Excellent
    Based on 15 reviews
    • 9.3 "Terrific location."
    • 6.4 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 56 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.8 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      8.1 "81% thought the building was wonderful."
    • 7.0 "Good breakfast."
    • 6.8 "Food is average."
    • 6.4 "Vibe was decent."
    • 6.3 "Rooms are ok."
    • 5.0 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Pleasant hotel grounds"
    data provided by TrustYou

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