Strbske Pleso hotels

- The size and forniture of the appartment - Staff of hotel does not really speak English, and they were not helpful, all the wellness centre was not available. Extra 10€ for pets.

The room, the fact that it had a dressing room for storing your luggage, the kitchen and the ambiance in the room; the personnel from the front desk -breakfast - when some dish was finished, they would not bring some more; one morning there was only very old bread, the juice was dilluted with water most of the days; if you needed a spoon you couldn't find any. One day there was no milk and there was this guy who asked for milk, and they filled his glass but still did not bring any in the bowl. Also, the staff was sometimes eating from the food for the guests...

It was close to the hiking trails and to the lake. The staff wasn't too helpful. We had two rooms and one of them was very cold. They offered firewood for 5 Euros instead of a different room although the hotel was nearly empty. (But finally - when we asked it - they gave us a new room, which was ok.)

Very good apartments, including two rooms and kitchen. Good location. Breakfast was almost absent. Hotel's restaurant is owful, so you should take care of your meals yourself. Room cleaning was not good.

it was an interesting hotel in an interesting little town the rooms weren't as nice as I expected for the price. Our room was quite small without great features.

Nice old hotel in a good place but a litle "cold".The people at the reseption are very nice,but they dont speak very good english,same in restaurant. The water in swiming pool and jacuzi is cold,after a day at ski place you want a warm swiming pool! In sauna men and women stay together...

Food was good Didn't fix my broken phone, didn't provide room service, poor concierge service, didn't inform me i was due a discount as part of a wedding party

common spaces are really nice and probably redone recently the room furniture and bathroom appliances very very old fashioned and needing refurbishing immediately

Excellent location, lovely and friendly staff, rooms clean, over all very good hotel. the only think is when we came they gave us room on the side where the car park is. The room was small and for the money too expensive. Next day we asked for room on the other side with a lovely view of the mountains. What a difference. Rooms much bigger and most have balcony!!! So if you do stay ask for the rooms with the view of the village/mountains.

Friendly reception who tried hard to help. Basic rooms for a 3-star hotel. Quality of fittings weren't great.

the retro feeling the toilet paper was rubbish and the shower was also rubbish

In walking distance to Aqua Park, Resturants & Town Centre The room served its purpose but was very out dated compared to reception, Bar & Resturant. Slow Service at Reception.

Nothing outstanding about the hotel! The hotel was very basic and did not match the description on the internet.

friendly stuff

Location is perfect, in the middle of Stary Smokovec. Pool and sauna are very nice. Hotel staff at reception is not friendly / helpfull. Bathroom is very simple: only a bath without even a screen or curtain: bathroom is all wet after a shower! Hotel restaurant was closed because of a wedding. There are certainly better options considering price/quality.

breakfasts lack of atmosphere

bar staff were freindly no cleaners no toilet roll or towel change