Overview

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Best Western Roker Hotel

Roker Terrace, Sunderland, SR6 9ND, United Kingdom
+44 191 567 1786

£43+

Overall guest ratings

8.0/10 Good
Based on 1,141 reviews

Review highlights

  • 9.5
  • 8.5
  • 7.6
  • 3.9

Good to know

  • Friendly atmosphere
  • Great view

Nearby

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    About

    The BEST WESTERN Roker Hotel has been a landmark on the stunning North East coastline for decades and offers visits an unparalleled view of the sea. This classic hotel retains its traditional feel but with all the modern comforts, including rooms with state-of-the-art facilities. Guests can enjoy the many facilities including two very different - but equally as stunning - restaurants; Tavistock Italia and Tavistock Thai China which serve the best of Italian and Oriental cuisine.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,141 reviews
    • 9.5 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.6 "Good bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.2 "Only 62% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 1.8 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 764 reviews
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.3 "Good bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.5 "55% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      4.1 "For 59%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      3.3 "67% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 1.7 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 148 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good bar."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Bad amenities."
    • 3.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.8 "82% thought it was too noisy."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 228 reviews
    • 9.4 "Terrific location."
      9.0 "Great parking, according to 90%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.7 "Good bar."
    • 6.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      3.9 "61% said rooms were small."
      3.3 "67% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      3.9 "61% said rooms were small."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

    Recent reviews

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