Shangri-la Surabaya

JL. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
+62 316 003 8888

Cheapest
rate per night

8.8

Excellent
based on 275 reviews
Shangri-la Surabaya - Surabaya, East Java, Indonesia
Fri 23/7
-
Sat 24/7
Compare vs KAYAK |

Provider Nightly total
Nusatrip.com £40
Hotels.com £45
Expedia £45
Nusatrip.com
Hotels.com
Expedia

Good to know

Value for money

8.6

Distance to city centre

3.7 mi

Location rating

8.8

Nearest airport

Surabaya Juanda

Distance to airport

7.8 mi

Rooms available at Shangri-la Surabaya

Fri 23/7
Sat 24/7

Executive rooms

£70+

Bed type
Provider
Total stay + taxes & fees
Unknown
£70

King rooms

£70+

Bed type
Provider
Total stay + taxes & fees
Unknown
£70

Deluxe rooms

£45+

Bed type
Provider
Total stay + taxes & fees
King bed
£45
Unknown
£45
Unknown
£45
Unknown
£45
Unknown
£45
Unknown
£45
King bed
£47
Unknown
£48

Reviews of Shangri-la Surabaya

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Cons

Traveller rating

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Show reviews that mention

+
wonderful staff in 80 reviews
room service in 73 reviews
new hotel in 48 reviews
great and room in 39 reviews
service from the staff in 35 reviews
good breakfast in 31 reviews
horizon lounge in 28 reviews
good food in 23 reviews
cocktails in the evening in 10 reviews
easy access in 10 reviews
shuttle service in 10 reviews
surabaya in 10 reviews
rooms very comfortable in 8 reviews
great stay in 7 reviews
hot water in 6 reviews
late flight in 6 reviews
comfortable room in 5 reviews
everything was good in 4 reviews
afternoon tea in 3 reviews
eka in 3 reviews
year old daughter in 3 reviews
shangri-la hotels in 2 reviews
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About Shangri-la Surabaya

Overview

This family-friendly Surabaya hotel is located in the business district, within 2 mi (3 km) of Ciputra World Mall and Surabaya Town Square. Surabaya Zoo and Royal Plaza Surabaya are also within 3 miles (5 km).

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.8 Excellent

based on 275 reviews

9.1

Cleanliness

9.1

Comfort

8.8

Location

9.0

Overall

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Shangri-la Surabaya

Wine glasses
ATM on-site
Yukata (Japanese bathrobe)
Electric kettle
Babysitting or child care
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Garden view
Shops (on site)
Photocopier service
Room service
Smoke alarms
Hardwood or parquet floors
Contactless check-in/check-out
Tour desk
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Game room
Physical distancing rules
Golf
Health club
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Landmark view
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Trouser press
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Pets not allowed
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Smoking rooms available
Steam room
Shuttle service
Night club
Storage available
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Raised toilet
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by lift
Adapted bath
Slippers
First-aid kit
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Allergy-free room
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Carbon monoxide detector
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Toothbrush
City view
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Water slide

FAQs when booking at Shangri-la Surabaya

Where is Shangri-la Surabaya located?

When is check-in time and check-out time at Shangri-la Surabaya?

Does Shangri-la Surabaya offer free Wi-Fi?

Does Shangri-la Surabaya offer free parking?

Does Shangri-la Surabaya offer free airport shuttle service?

How far is Shangri-la Surabaya from the airport?

Can you bring pets to Shangri-la Surabaya?

Does Shangri-la Surabaya have a pool?

Photos of Shangri-la Surabaya

Shangri-la Surabaya - Surabaya - Lounge
All photos (35)
Shangri-la Surabaya - Surabaya - Building
Building (1)
Shangri-la Surabaya - Surabaya - Bedroom
Bedroom (9)
Shangri-la Surabaya - Surabaya - Bar
Bar (2)
Shangri-la Surabaya - Surabaya - Pool
Pool (2)

Property safety measures

Shangri-la Surabaya has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Surabaya Town Square1.1 mi
  • Surabaya Zoo1.5 mi
  • Mpu Tantular Museum1.6 mi
  • Royal Plaza Surabaya1.8 mi
  • Sharp Bamboo Monument2.5 mi
  • Tunjungan Plaza2.5 mi

Surabaya travel guide

Learn about Surabaya on KAYAK

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