|"Great staff; seamless check in process."||(in 29 reviews)|
|"Great stay!"||(in 2 reviews)|
|"Room was clean and comfortable."||(in 4 reviews)|
|"Nothing to complain about."||(in 1 review)|
|"The check-in and check-out process is long."||(in 2 reviews)|
|""Shower, water pressure was low in the morning and hot water not coming out""||(in 2 reviews)|
|wonderful staff||in 80 reviews|
|room service||in 73 reviews|
|new hotel||in 48 reviews|
|great and room||in 39 reviews|
|service from the staff||in 35 reviews|
|good breakfast||in 31 reviews|
|horizon lounge||in 28 reviews|
|good food||in 23 reviews|
|cocktails in the evening||in 10 reviews|
|easy access||in 10 reviews|
|shuttle service||in 10 reviews|
|surabaya||in 10 reviews|
|rooms very comfortable||in 8 reviews|
|great stay||in 7 reviews|
|hot water||in 6 reviews|
|late flight||in 6 reviews|
|comfortable room||in 5 reviews|
|everything was good||in 4 reviews|
|afternoon tea||in 3 reviews|
|eka||in 3 reviews|
|year old daughter||in 3 reviews|
|shangri-la hotels||in 2 reviews|
This family-friendly Surabaya hotel is located in the business district, within 2 mi (3 km) of Ciputra World Mall and Surabaya Town Square. Surabaya Zoo and Royal Plaza Surabaya are also within 3 miles (5 km).
based on 275 reviews
Policies vary by room type and provider.
Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in Sawahan, 3.7 miles from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-la Surabaya.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-la Surabaya.
Yes, Shangri-la Surabaya offers free Wi-Fi.
Yes, Shangri-la Surabaya offers free parking.
No, Shangri-la Surabaya does not offer free airport shuttle service.
Shangri-la Surabaya is 7.8 miles from Surabaya Juanda. Shangri-la Surabaya is 43.9 miles from Malang.
No, pets are not allowed at Shangri-la Surabaya.
Yes, Shangri-la Surabaya has a pool on-site.
Shangri-la Surabaya has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.