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Shangri-la Surabaya

5 stars
9.1
Wonderful
based on 652 reviews
652 reviews
JL. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
JL. May. Jend. Sungkono 120, Surabaya
+62 316 003 8888
Fri 16/10
-
Sat 17/10
2 guests, 1 room
Front desk
Bathroom
Bathroom
Conference room
Bathroom
Restaurant
Conference room
Banquet hall
Bedroom
Bedroom
Bar
Bedroom
Lobby
Bedroom
Living room
Bar
Other
Bedroom
Other
Other
Banquet hall
Bedroom
Buffet
Banquet hall
Living room
Bar
Bathroom
Restaurant
Bedroom
Bedroom
Spa
Spa
Outdoor view
Pool
Bathroom
Restaurant
Bedroom
Bathroom
Banquet hall
Pool
Bar
Bedroom
Building
Restaurant
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. Change of towels is available on request. Shangri-La Surabaya offers 365 air-conditioned accommodations with safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor tennis courts and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.1
Wonderful
652 reviews

Latest deals for Shangri-la Surabaya

Fri 16/10
-
Sat 17/10
Deals from
£51
•Cheapest rate per night
Compare prices for Deluxe room, Executive room and 8 more Shangri-la Surabaya deals.
Deluxe room, bed type unknown
£51
nightly with VAT
Deluxe room, 1 king bed
£54
nightly with VAT
Deluxe room, 1 king bed
£60
nightly with VAT
Deluxe room, 1 king bed
£62
nightly with VAT
Deluxe room, 2 twin beds
£64
nightly with VAT
Deluxe room, 1 king bed
£72
nightly with VAT
Deluxe room, bed type unknown
£77
nightly with VAT
Deluxe room, bed type unknown
£85
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Shangri-la Surabaya

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Reviews of Shangri-la Surabaya

9.1
Wonderful
652 verified ratings
Wonderful
417
Very good
112
Good
73
Okay
23
Fair
8
Mediocre
11
Poor
9

Summary of reviews

Guests say
Overall, guests were highly satisfied with the hotel's friendly and attentive service, often highlighting the staff's helpfulness and hospitality. The breakfast received frequent praise for its quality and variety. Cleanliness was generally appreciated, with many noting spotless rooms and well-maintained facilities, though a few reviews mentioned isolated cleanliness issues. Guests also liked the spacious, comfortable rooms and the wide range of amenities, including gym, pool, and kids' play areas. While some guests noted minor drawbacks such as noise or limited spa services during Ramadan, the overall impression was very positive, with many expressing a desire to return.
AI-generated from customer reviews
Service10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Amenities9 out of 10
Room Size8.5 out of 10
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Location

JL. May. Jend. Sungkono 120, Surabaya 60256

What's nearby

  • Surabaya Town Square1.1 mi
  • Surabaya Zoo1.5 mi
  • Museum Mpu Tantular1.6 mi
  • Royal Plaza Surabaya1.9 mi
  • Bukit Darmo1.9 mi
  • Tunjungan Plaza2.5 mi
  • BG Junction2.7 mi
  • Surabaya Plaza Shopping Mall2.8 mi
  • Supermal Surabaya Convention Center2.9 mi
  • World Trade Centre2.9 mi
  • Monumen Kapal Selam2.9 mi
  • Taman Hiburan Rakyat3 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Shangri-la Surabaya

Which month has the cheapest rates at Shangri-la Surabaya?

The cheapest month to stay at Shangri-la Surabaya is November, with an average nightly rate of £54. The most expensive month is June at £95 per night.

What is the cheapest day to book Shangri-la Surabaya?

The cheapest day to book Shangri-la Surabaya is Saturday, with an average nightly rate of £55. The most expensive day is Thursday at £262 per night.

FAQs when booking at Shangri-la Surabaya

  • Where is Shangri-la Surabaya located?

    Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in Sawahan, 3.7 miles from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-la Surabaya.

  • When is check-in time and check-out time at Shangri-la Surabaya?

    Check-in time is 14:00 and check-out time is 12:00 at Shangri-la Surabaya.

  • Does Shangri-la Surabaya offer free Wi-Fi?

    Yes, Shangri-la Surabaya offers free Wi-Fi.

  • Does Shangri-la Surabaya offer free parking?

    Yes, Shangri-la Surabaya offers free parking.

  • How far is Shangri-la Surabaya from the airport?

    Shangri-la Surabaya is 7.8 miles from Surabaya Juanda. Shangri-la Surabaya is 43.9 miles from Malang.

  • Does Shangri-la Surabaya have a pool?

    Yes, Shangri-la Surabaya has a pool on-site.

  • How does KAYAK find such great Shangri-la Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Shangri-la Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-la Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-la Surabaya.

Nearby hotels and places to stay

Closest

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Cheapest

See cheapest stays in Surabaya
2-star hotel
92% cheaper
Hotel O A1 Pakis Argosari
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3-star hotel
90% cheaper
OYO Dupak Inn
4.5 Okay (6 reviews)0.19 mi£6+
2-star hotel
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2-star hotel
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Most recommended

See most recommended stays in Surabaya
5-star hotel
18% cheaperHotel Ciputra World Surabaya managed by Swiss-Belhotel International9.1 Excellent (1,076 reviews)0.29 miOutdoor pool, Fitness centre, Restaurant£45+
3-star hotel
85% cheaper
Mono Coliving Pakis, Surabaya
8.9 Excellent (373 reviews)0.33 miWi-Fi, Free parking, Wi-Fi available in all areas£9+
2-star hotel
79% cheaper
Airy Syariah Kencana Sari Timur Empat F33 Surabaya
8.9 Excellent (9 reviews)0.46 miRoom service£12+
3-star hotel
85% cheaper
Mono Coliving Kencana, Surabaya
8.8 Excellent (95 reviews)0.46 miWi-Fi, Free parking, Wi-Fi available in all areas£9+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.0
3.7 mi
Surabaya Juanda
7.8 mi

More options for your stay in Surabaya