5 stars
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Photos of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Overview
Luxury Surabaya hotel connected to a shopping center, steps from Ciputra World Mall Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Seating area
- Slippers
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Pool and spa
- Spa and wellness centre
- Rooftop pool
- Massage
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Child pool
Workspace
- Desk
Fitness
- Fitness centre
Reviews of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
8.9
Very good
906 verified ratings
Wonderful
594
Very good
172
Good
79
Okay
26
Fair
16
Mediocre
10
Poor
9
Summary of reviews
Guests say
Guests appreciated the hotel's great location and excellent service, with many praising the staff's professionalism and helpfulness. However, cleanliness was a recurring issue, with some guests reporting problems like cockroaches in the bathroom. Overall, the hotel offers a comfortable stay with convenient access to nearby amenities.AI-generated from customer reviews
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Location
Jl. Mayjen Sungkono Kav. 87, Surabaya
What's nearby
- Surabaya Town Square0.8 mi
- Surabaya Zoo1.2 mi
- Museum Mpu Tantular1.4 mi
- Royal Plaza Surabaya1.6 mi
- Bukit Darmo2.2 mi
- Tunjungan Plaza2.5 mi
- BG Junction2.7 mi
- Surabaya Plaza Shopping Mall2.8 mi
- Monumen Kapal Selam2.8 mi
- World Trade Centre2.8 mi
- Taman Hiburan Rakyat3.1 mi
- Supermal Surabaya Convention Center3.1 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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Average nightly price per month
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Nearby hotels and places to stay
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Value for money | 8.9 |
|---|---|
Distance to city centre | 3.7 mi |
Nearest airport | Surabaya Juanda |
Distance to airport | 7.5 mi |