Ideally positioned with direct access to the G:link light rail, Voco Gold Coast - an IHG Hotel provides easy access to Gold Coast Convention and Exhibition Centre, The Star Gold Coast Casino and Pacific Fair Shopping Centre. This luxury hotel is situated in Surfers Paradise.
There are a range of amenities on offer to guests of Voco Gold Coast - an IHG Hotel, such as laundry facilities, a 24-hour business centre and meeting facilities. Facilities include complimentary Wi-Fi, a ticket service and a tour desk. Additionally, the multilingual staff can provide tips and local knowledge.
The hotel features 389 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. Guests traveling as a family or in a group can benefit from connecting rooms that are suitably equipped.
Voco Gold Coast - an IHG Hotel features a variety of on-site dining options, including Waves Buffet Restaurant which serves a hot buffet breakfast and an international dinner buffet. The in-house restaurant, Clifford's Grill & Lounge, serves international cuisine.
Gold Coast's popular tourist spots are within close proximity to the hotel, with Circle on Cavill only a 10-minute walk away. It is within two minute's walk from Q1 Building.
Health and safety
Services and conveniences
Accessibility and suitability
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Cons:In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.
Cons:hot water didn't work, couldnt have a proper shower
Cons:I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.
|Check in anytime after 14:00, check out anytime before 10:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Voco Gold Coast - An IHG Hotel is located at 31 Hamilton Avenue, 0.3 miles from the centre of Surfers Paradise. Q1 Building is the closest landmark to Voco Gold Coast - An IHG Hotel.
Check-in time is 14:00 and check-out time is 10:00 at Voco Gold Coast - An IHG Hotel.
Yes, Voco Gold Coast - An IHG Hotel offers free Wi-Fi.
No, Voco Gold Coast - An IHG Hotel does not offer free parking.
No, Voco Gold Coast - An IHG Hotel does not offer free airport shuttle service.
Voco Gold Coast - An IHG Hotel is 11.8 miles from Coolangatta Gold Coast. Voco Gold Coast - An IHG Hotel is 46.2 miles from Brisbane.
No, pets are not allowed at Voco Gold Coast - An IHG Hotel.
Yes, Voco Gold Coast - An IHG Hotel has a pool on-site.