Overview

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Pan Pacific Suzhou
Top Romantic Hotel

259 Xin Shi Road, Suzhou 215007, China
+86 512 6510 3388

£69+

Overall guest ratings

9.0/10 Excellent
Based on 7,367 reviews

Review highlights

  • 9.1
  • 8.5
  • 6.6
  • 6.5

Good to know

  • Pleasant hotel grounds
  • Great view
  • Luxurious Hotel

Nearby

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    About

    A great choice for a stay in Suzhou, Pan Pacific Suzhou offers an airport shuttle (available on request). Guests can indulge in body treatments, and Garden Brasserie, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel get the details right with deep soaking tubs and rainfall showerheads.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Bicycle hire
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    Based on 7,367 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
      8.6 "Near to public transport, according to 86%."
      8.6 "City centre within easy reach, said 86%."
      8.8 "88% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.0 "Pool is good."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
    • 7.0 "Internet works."
      6.6 "66% thought the wifi quality was ok."
    • 6.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.7 "Sufficient business facilities, according to 57%."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.8 "Only 58% thought the pool was clean."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      5.5 "Only 55% found the balcony ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.1 "Average comfort."
      5.7 "Beds were acceptable for 57%."
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    Overall rating

    9.0 Excellent
    Based on 1,178 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.9 "Easily accessible by car, said 89%."
      8.1 "City centre within easy reach, said 81%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.7 "Good pool."
    • 6.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.7 "Vibe was decent."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.7 "Only 67% said rooms were clean enough."
      5.5 "55% thought the bathroom was big enough."
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    Overall rating

    9.1 Excellent
    Based on 4,493 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.4 "Easily accessible by car, said 84%."
      8.7 "Near to public transport, according to 87%."
      8.6 "City centre within easy reach, said 86%."
    • 8.6 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.9 "Good pool."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.3 "Only 53% thought the pool was clean."
    • 5.0 "Rooms are ok."
      0.3 "For 97%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      4.5 "55% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      2.9 "71% had problems with the shower."
      2.7 "73% were unsatisfied with the kitchenette."
      0.8 "92% thought the tv was sub-standard."
      1.0 "Air conditioning was criticized by 90%."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    9.2 Excellent
    Based on 1,399 reviews
    • 9.4 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.1 "Pool is good."
    • 7.2 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
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    Overall rating

    8.7 Excellent
    Based on 294 reviews
    • 8.5 "Location is great."
    • 8.3 "Great service."
      7.7 "77% thought the service was very professional."
    • 7.6 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 7.1 "Good amenities."
      9.2 "92% found the grounds to be nice."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.5 "Only 65% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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