Recent reviews
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- Negative
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6.0
I liked it all The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
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5.6
The entertainment They delay the flight and boarding was very disorganized
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3.5
quite new plain Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
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2.6
Not much. Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
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6.6
The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle. They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
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2.0
Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
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6.6
Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!! Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
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4.3
My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
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2.3
When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
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2.0
Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
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6.6
The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle. They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
review from
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6.6
Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!! Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
review from
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6.0
I liked it all The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
review from
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5.6
The entertainment They delay the flight and boarding was very disorganized
review from
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3.5
quite new plain Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
review from
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2.6
Not much. Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
review from
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2.0
Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
review from
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4.3
My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
review from
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2.3
When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
review from
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2.0
Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
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