Book Thrifty car hires at Wilmington New Hanover County Airport

Reviews

Recent reviews

Traveller rating

Wonderful

4

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

Find reviews that mention:

friendly staffcar was clean

get the carper day

car available

2.0

I noticed my reservation was for noon but I didn't arrive until 7:45pm so I updated my reservation through Thrifty but they denied it was updated. When I arrived, they informed me they cancelled my reservation because it was 8 hours earlier. Then they informed me they had no cars and walked away. They didn't try to help, they didn't offer no apology. They didn't care. I will never use Thrifty again.Reviewed 8 Nov 2024

review from

2.0

Nothing, no good, no car! Disappointing. They wanted to see my passport even though I hv valid NC drivers license. Poor service and UnfriendlyReviewed 22 Sept 2024

review from

10.0

Pros:It was all good.Cons:It was all good.Reviewed 19 Apr 2021

review from

8.4

Pros:Staff was very friendly. They did not have record of my economy car reservation from Kayak. They were able to place me in a Ford F150 instead of an economy sized car that was ordered. The lady stated that 3rd party vendors information doesn't always come through with details.Cons:Have the car size as requested.Reviewed 20 Jul 2020

review from

4.4

Pros:Not much.Cons:Once the staff showed up at the booth they were friendly and helpful. But I had to wait 25 minutes and call the person since they were "moving cars around". Then there were "computer problems", so the pick off took way much longer than it should have. I was told that the "manager's special" that I reserved was an F-150 pick up truck. There was nothing on my reservation that said that so I couldn't dispute it - so in order to get a smaller car, I was charged an additional $10 per day. Plus I was tired from traveling all day, it had already taken way to long to pick up a car, so I didn't argue. I think they plan things that way.Reviewed 12 Jul 2020

review from

10.0

Cons:really, everything was perfect...Reviewed 18 Mar 2020

review from

10.0

Cons:The staff was friendly. I was also glad dropoff was quick.Reviewed 6 Jan 2020

review from

More

• What is the most popular hire car from Thrifty at Wilmington New Hanover County Airport?

  Compact (Nissan Kicks or similar) is the most frequently booked hire car type from Thrifty at Wilmington New Hanover County Airport.

• Where can I find Thrifty hire cars at Wilmington New Hanover County Airport?

  1740 Airport Blvd is the closest Thrifty hire car location to Wilmington New Hanover County Airport. The telephone number for this location is +1 910 343 1411.

• Does Thrifty offer shuttle or airport pick-up services from Wilmington New Hanover County Airport (ILM)?

  Yes