Overview

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New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa, Tokyo 141-0032, Japan
+81 337 799 111

£72+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.7/10 Good
Based on 1,470 reviews

Review highlights

  • 9.4
  • 7.6
  • 7.4
  • 4.2

Good to know

  • Well-maintained rooms
  • Great shopping
  • Train station is close

Nearby

    show all

    About

    With a stay at New Otani Inn Tokyo in Tokyo (Osaki), you'll be close to Tokyo Metropolitan Teien Art Museum and Tokyo Tower. This hotel is within close proximity of Tokyo Metropolitan Museum of Photography and Keio University.

    Rooms

    Make yourself at home in one of the 412 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Laundry service
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,470 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good breakfast."
    • 7.4 "Good service."
    • 6.8 "Average value."
    • 6.1 "Rooms are ok."
    • 4.2 "Internet is poor."
    • 4.1 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.5 Good
    Based on 264 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      8.7 "Great parking, according to 87%."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.6 "Housekeeping was great, according to 76%."
      8.3 "83% thought the service was very professional."
    • 7.0 "High value."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      5.2 "Beds were acceptable for 52%."
    • 4.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    Based on 529 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      8.3 "Great parking, according to 83%."
      9.5 "Easily accessible by car, said 95%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Tasty food."
      7.7 "77% loved the menu selection."
    • 7.9 "Good breakfast."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
      7.0 "Well-maintained, according to 70%."
      5.7 "57% thought the bathroom was big enough."
      5.5 "Only 55% thought the furniture was functional."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 264 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.6 "86% found the staff to be very friendly."
    • 6.6 "Average value."
    • 6.2 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.3 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 411 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      8.2 "82% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Average value."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 4.2 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Well-maintained rooms"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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