Overview

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New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa, Tokyo 141-0032, Japan
+81 337 799 111

£60+

Overall guest ratings

7.6/10 Good
Based on 1,538 reviews

Review highlights

  • 9.5
  • 7.7
  • 7.0
  • 4.4

Good to know

  • Professional service
  • Great shopping
  • Train station is close

Nearby

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    About

    Located in Osaki, this hotel is within 3 mi (5 km) of Tokyo Metropolitan Teien Art Museum, Tokyo Metropolitan Museum of Photography, and Keio University. Shinagawa Aquarium and Meguro River are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
    • Laundry service
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,538 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "Great parking, according to 82%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.3 "83% thought parking was inexpensive."
    • 7.7 "Good breakfast."
    • 7.0 "Good service."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% said the booking process went smoothly."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "For 67%, maintenance was acceptable."
      6.2 "Beds were acceptable for 62%."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.3 "63% thought the bathroom was big enough."
    • 4.4 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 307 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.3 "Great parking, according to 83%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      8.0 "80% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.0 "High value."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      6.9 "For 69%, maintenance was acceptable."
      5.7 "Beds were acceptable for 57%."
    • 4.1 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 507 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 6.6 "Service is ok."
      6.7 "67% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "For 66%, maintenance was acceptable."
      6.1 "Beds were acceptable for 61%."
      6.0 "Only 60% thought the air conditioning was adequate."
      5.9 "59% thought the bathroom was big enough."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 292 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 7.4 "Good breakfast."
    • 6.9 "Service is ok."
    • 6.8 "Average value."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "For 68%, maintenance was acceptable."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.5 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 430 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 6.4 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "For 67%, maintenance was acceptable."
      6.6 "Only 66% thought the air conditioning was adequate."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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