Comfort Hotel Airport North

I called the hotel many times to make sure that the pool and hot tub is open as it was my main purpose to stay at this hotel was for the hot tub upon arrival I asked if the hot tub and pool was open before I checked and they said it was so I checked in… When I went to use the hot tub they had caution tape and pylons around it and when I asked about it they said it was being cleaned and then a mechanic would not be in until Monday and I was checking out on Sunday Hot tub being closed !!!

The location was fantastic. It was easy to find and had no trouble with parking. Staff was friendly. Has a lot of potential. The first room we were assigned had not yet finished being cleaned(and we checked in close to 10pm)...there was still garbage in the room, receipts on the table and the air conditioning unit was pulled apart. The next room we were assigned actually had tiny ants crawling all over the bathroom that was only discovered in the morning. When we went to the pool, I was shocked at the amount of sand at the bottom of the pool and the amount of hair and other debris floating around in the water and even an old rusty earing on the deck. I still feel sick to my stomach thinking about the stay.

no refrigerators in our room. That is a must for a hotel of that caliber. I've been in 2 other 3-stars hotels in the last 2 weeks, one which was much less expensive, and refrigerators were not an issue.

Excellent Staff! Excellent! Helpful! It's a 1.5 star hotel room with 2.5-3 star bathroom. Only thing great about room is the bathroom. The hallways have no smoking sign but the entire hallway smells of smoke. & the air unit in the room is a 1 star unit.

Good price No parking for hotel customers!

I got to switch rooms Hotels had a terrible odor. Rooms were the worst but we had a trip booked for New year's And didn't wanna go through the castle of another hotel so we toughed it out. First trip to Canada and the hotel was are biggest issue.