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United Kingdom to Toronto flight information

Flights arrive in Toronto
Flights depart from United Kingdom
Flight price £229
Airlines WOW air, Icelandair, Air Transat, British Airways, Brussels Airlines, WestJet, Alitalia, KLM, Air Canada, Air France, Lufthansa, Aer Lingus

Top tips for finding cheap flights to Toronto

Looking for cheap airfare to Toronto? 25% of our users found return tickets to Toronto for the following prices or less: From London £359, from Manchester £396, from Glasgow £402
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Toronto is February.
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FAQs - Booking Toronto flights

How long is the flight to Toronto?

Flights from London 7h 33m
Flights from Manchester 7h 30m
Flights from Glasgow 7h 07m

What is the cheapest flight to Toronto?

The cheapest airline ticket to Toronto from United Kingdom in the last 72 hours was £229 return on the route London to Toronto. The most popular route is London to Toronto and the cheapest ticket found on this route in the last 72 hours was £293 return.

Which airlines fly to Toronto?

In general from United Kingdom, Air Canada, Austrian Airlines and Lufthansa fly the most to Toronto. The most popular route is from London, and Air Canada, Austrian Airlines & Lufthansa fly this route the most.

Which Toronto airport is closest to central Toronto?

Toronto is served by 4 major airports. Toronto Island (2 miles) is the closest to the centre of Toronto, Pearson Intl is 12 miles from the centre, Hamilton is 43 miles from the centre and Kitchener-Waterloo is 52 miles away from the centre. View on map.

What is the name of Toronto’s airport?

Toronto is served by Toronto All airports, or simply Toronto Airport. The airport code is YTO.

Book Cheap Toronto Plane Tickets

(Return)
Airports
Origin
Southend-on-Sea
£363
only
£363
London
£229
only
£229
£289
only
£289
£363
only
£363
£236
only
£236
Destination
Toronto
£229
only
£229
£359
only
£359
Wed, 28 Nov
LTN
London Luton
YYZ
Toronto Pearson Intl
29h 50m
Tue, 4 Dec
YYZ
Toronto Pearson Intl
LTN
London Luton
23h 50m
£229
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 2 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 25m
Sat, 8 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
£245
Trip: 7 days
Overall 5.6 OK
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, 14 Jan
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 00m
Mon, 21 Jan
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 20m
£289
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,986 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SFO
Good 7.6

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

KEF
IAD
Excellent 10.0

Pros: The calmness of the staff during the 3-hour delay due to dangerous winds

Cons: The hash winds that nearly swept us off of the steps while deplaning.

DEN
KEF
OK 4.0

Pros: I’m usually easy to please but there wasn’t much to say that’s positive. Maybe the staff was helpful?

Cons: Air was out in coach so everyone was sweating in a sauna, while first class was cold and didn’t want the air any higher, major problem, needed to sleep but could get 15 min in. Worst flight I’ve ever been on, never been that uncomfortable in the air before

SFO
KEF
Good 6.6

Pros: Clean flight on time and short route

Cons: First time I had a transatlantic flight where there were zero meals or snacks

EWR
KEF
OK 5.6

Pros: Very cheap flight

Cons: No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort.

Tue, 27 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
Sat, 1 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
£314
Trip: 5 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 60 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Excellent 10.0

Pros: meals, attendants were pleasant and informative.

Cons: cramped seating

LGW
YYZ
Excellent 8.3

Pros: Excellent baggage drop off and boarding in London. A surprise, quite pleasant meal. Good film choices. What's not to like?

Cons: One bathroom down meant the others were overworked.

LGW
YYZ
Excellent 8.0

Pros: i think the price was reasonable and it was a reliable and on time .We didn't had to pay extra for our meals and suite case.

Cons: the seat was too close not enough leg room .

LGW
YYZ
Excellent 8.0

Pros: Much more comfortable than our outbound flight, better seats and more space. Movies were available this time versus the outbound flight that did not have an entertainment system. Main meal was nice. We flew "Option Plus". Flight landed on time.

Cons: Main meal was quite nice but pre-landing snack was awful; pastry with a thin coating of tomato paste and veg.

LGW
YYZ
Excellent 10.0

Pros: We paid extra for the options plus on this flight, which meant that we were able to choose our seats, we were given snacks, bottles of wine with our meal, blankets, pillows, face masks and headphones. Everyone else had to pay for these items on flight (if they wanted them). As a result we felt like royalty.

Cons: Unfortunately you can never escape the family with the screaming baby...

Tue, 21 May
LGW
London Gatwick
YYZ
Toronto Pearson Intl
7h 50m
Tue, 4 Jun
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
£330
Trip: 15 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
GVA
LHR
OK 4.6

Cons: Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases.

VIE
LHR
Good 7.3

Pros: Crew professionalism

Cons: Earphone, squashy seat, limited leg space in economy class

LHR
GLA
Excellent 8.0

Pros: Boarding and on time departure.

Cons: Nothing to dislike

LGW
YYZ
Excellent 10.0

Pros: Food and service great

LHR
GVA
OK 4.6

Cons: Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases.

Fri, 7 Dec
LHR
London Heathrow
YYZ
Toronto Pearson Intl
24h 35m
Sat, 8 Dec
YYZ
Toronto Pearson Intl
LHR
London Heathrow
36h 20m
£332
Trip: 2 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,945 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
VCE
BRU
Excellent 8.3

Pros: The crew was very cool

Cons: The food was ok

MAD
BRU
Mediocre 2.3

Pros: The food was okay but thats the best thing I can say.

Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

CDG
BRU
OK 4.6

Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

BRU
OUA
Good 7.0

Pros: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.

TLV
BRU
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Fri, 23 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 37m
Sun, 25 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
£342
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 83 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
LGW
YYZ
OK 4.6

Pros: Crew was great cabin service was good, entertainment was good

Cons: Start loading at 10 takeoff at 11:45 late because of loading luggage. Maybe if we start loading at 11 we would not have to sit ther for so long

LGW
YYZ
Excellent 8.4

Cons: The complimentary in flight movie would not run on my android device. It ran for 5 minutes then froze.

LGW
YYZ
OK 5.3

Pros: Most of the crew were nice. Captain very informative.

Cons: It was freezing! The headphones they rented me didn’t work, or maybe it was the tablet—could barely hear the movie.

LGW
YYZ
Good 7.0

Pros: Seats. Great crew members

Cons: Having to pay for everything

LGW
YYZ
Excellent 9.0

Pros: I would give the crew 10 stars if I could! This was by far one of the best flights I’ve ever been on. I’m not a fan of having to pay/rent an iPad for entertainment, and it was a bit cold for my taste(I also had to pay for a tiny blanket). However, other than those two very minor things, it was a wonderful flight. I have never flown with a better crew, you could really tell they all actually enjoy their jobs. I loved that the pilot had a great sense of humor, he told a few funny jokes after we landed(while we were taxiing) it definitely helped make the time pass faster & I honestly think it put everyone in a good mood :) I have never been more satisfied with a flight. I will most definitely recommend WestJet to everyone I know, and will be my first choice for flying myself.

Cons: I didn’t like that I had to pay/rent an iPad for entertainment. I was disappointed that I had to pay for a blanket & that the blanket was so small. In flight WiFi was kind for expensive and didn’t work very well, it kept disconnecting and the only thing that really worked was iMessage. Having said that, overall it was a great flight! :)

Wed, 3 Apr
LHR
London Heathrow
YYZ
Toronto Pearson Intl
16h 40m
Wed, 10 Apr
YYZ
Toronto Pearson Intl
LHR
London Heathrow
11h 05m
£349
Trip: 8 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 1,210 reviews
Overall
7.1
Boarding
7.2
Comfort
6.9
Crew
7.5
Entertainment
5.9
Food
6.3
FCO
JNB
OK 5.3

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

FCO
NAP
Mediocre 2.6

Pros: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Cons: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

JNB
FCO
Good 7.6

Pros: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Cons: Entertainment was poor .

JFK
FCO
Good 6.0

Pros: The flight itself was pleasant.

Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.

FCO
TLV
Excellent 8.0

Cons: Meals

Thu, 28 Mar
LHR
London Heathrow
YYZ
Toronto Pearson Intl
14h 05m
Sat, 6 Apr
YYZ
Toronto Pearson Intl
LHR
London Heathrow
17h 00m
£354
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,464 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
AMS
GLA
Mediocre 2.0

Cons: Nothing special

AMS
YYZ
Good 7.3

Pros: Overall booking and airport was ok. Food was also actually quite good.

Cons: A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie.

ORD
AMS
OK 4.0

Pros: Flight crew very nice

Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door

AMS
IAH
Excellent 8.0

Pros: Very friendly and helpful crew.

ORD
AMS
Good 7.3

Pros: Crew was excellent -kind nice and very attentive

Cons: Entertainment went out mid flight. Had to be reset off 30 mins but cam back up

Thu, 21 Feb
LHR
London Heathrow
YTZ
Toronto Island
10h 40m
Sat, 6 Apr
YTZ
Toronto Island
LHR
London Heathrow
9h 15m
£359
Trip: 44 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,234 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
SFO
Mediocre 2.0

Pros: Absolutely nothing horrible flight

Cons: We were delayed 1hour and 45 minutes leaving Vancouver. As a result we missed our flight to Tokyo. We were promised by the flight attendant that our flights would be rebooked upon arrival in SAN Francisco and they were not.

YVR
LHR
Good 7.6

Pros: I’m not sure whether Air Canada has turned over a new leaf or Boeing built a better airplane. Maybe a bit of both. The ambiance is marvellous in the 787. The Flight attendants were attentive and thoughtful (remembering what I was drinking). We left snd landed on time. And the entertainment system is one of the best I’ve experienced.

Cons: I couldn’t properly adjust my seat. That shouldn’t happen on such a new aircraft. Other than that, and the fact I couldn’t sleep, everything was good.

LAX
YVR
OK 4.3

Cons: Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad.

YYZ
YVR
OK 4.0

Cons: Terrible seating and washrooms.

YVR
YYZ
OK 4.6

Pros: The staff was nice and food was pretty good

Cons: The plane left ans hour late. The captain said it was to load ciffee on board. I was at yhe airport very early and that plane was sitting at the gate for at least two hours begire take off. There is no excuse fir the coffee not to be aboard. I was sitting in the front row in premium economy. The aet uo for TV screens in that row is awful

Tue, 26 Mar
LHR
London Heathrow
YYZ
Toronto Pearson Intl
15h 25m
Tue, 2 Apr
YYZ
Toronto Pearson Intl
LHR
London Heathrow
13h 50m
£362
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,970 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
BHX
CDG
Excellent 9.3

Pros: Timely and smooth teansit.

Cons: Food has a way to go to be appetising.

CDG
CUN
Mediocre 2.6

Pros: En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France

Cons: Le capitain et l’aterrisage

CDG
MAN
OK 4.0

Pros: Quick and efficient not lying more to say or critique.

Cons: Coffee and a bread roll as a snack??

CDG
ATL
Good 7.0

Pros: Liked the transfer

LAX
CDG
Mediocre 2.0

Pros: Cheap ticket

Cons: The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer.

Mon, 18 Feb
LCY
London City
YYZ
Toronto Pearson Intl
14h 40m
Mon, 25 Feb
YYZ
Toronto Pearson Intl
LCY
London City
10h 30m
£363
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,712 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BOS
FRA
Mediocre 2.0

Pros: I have never been treated so poorly by counter people in my life!

Cons: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

LOS
FRA
Excellent 8.3

Pros: The food was good was good

Cons: The entertainment was poor the movies selection was poor

MUC
IAD
Excellent 8.0

Pros: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Cons: Head rest on Seats tilts slightly forward making long flight uncomfortable

MUC
DEN
Excellent 9.0

Pros: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Cons: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

ZAG
MUC
Mediocre 2.0

Cons: I wasn’t able to fly because my passport was stolen

Thu, 22 Nov
SEN
Southend
YYZ
Toronto Pearson Intl
30h 20m
Mon, 26 Nov
YYZ
Toronto Pearson Intl
SEN
Southend
11h 15m
£363
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,333 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
MAN
DUB
Good 7.0

Pros: Don’t know how to just give a “n/a” response for food and entertainment. It wasn’t applicable because of such a short flight.

Cons: The gal who checked me in for my flight didn’t check my baggage all the way through even though I have a connecting flight with Aer Lingus to LA. However, fortunately, the baggage team caught the error and retagged my luggage properly. By the time I realized her error, they had already emailed me with the solution! Yay baggage team!! Thank you!

DUB
JFK
Mediocre 2.0

Pros: Don’t know, missed the flight.

Cons: No one around to help.

FCO
DUB
Excellent 9.3

Pros: Crew, plane was very comfortable, meals good and generous, luggage easy, on time. Overall, outstanding

DUB
BOS
Excellent 8.0

Pros: Food considerably better than BOS- DUB route.

LHR
SNN
OK 4.3

Cons: Flight was about an hour late taking off

Sun, 13 Jan
LTN
London Luton
YYZ
Toronto Pearson Intl
29h 50m
Thu, 24 Jan
YYZ
Toronto Pearson Intl
LTN
London Luton
23h 50m
£230
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 22 Jan
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 25m
Sat, 26 Jan
YYZ
Toronto Pearson Intl
LGW
London Gatwick
19h 55m
£245
Trip: 5 days
Overall 5.6 OK
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
CPH
OK 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Wed, 16 Jan
LTN
London Luton
YYZ
Toronto Pearson Intl
29h 50m
Sat, 26 Jan
YYZ
Toronto Pearson Intl
LTN
London Luton
23h 50m
£235
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 2 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 25m
Sat, 9 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
£249
Trip: 8 days
Overall 5.6 OK
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Cons: Seats are too small

Wed, 16 Jan
LGW
London Gatwick
YYZ
Toronto Pearson Intl
30h 30m
Sat, 26 Jan
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
£236
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 20 Feb
LHR
London Heathrow
YYZ
Toronto Pearson Intl
26h 45m
Wed, 27 Feb
YYZ
Toronto Pearson Intl
LHR
London Heathrow
19h 00m
£289
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,986 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
AMS
Good 6.0

Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.

SEA
KEF
Good 7.0

Cons: The pillow and blanket I was given had hairs from other people. It was obvious they were reusedanfnot cleaned

KEF
SFO
Good 7.6

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

DEN
KEF
OK 4.0

Pros: I’m usually easy to please but there wasn’t much to say that’s positive. Maybe the staff was helpful?

Cons: Air was out in coach so everyone was sweating in a sauna, while first class was cold and didn’t want the air any higher, major problem, needed to sleep but could get 15 min in. Worst flight I’ve ever been on, never been that uncomfortable in the air before

MAN
KEF
Mediocre 2.0

Cons: After the 8+ hour delay, Icelandair cancelled the flight. If you have a connection, you’re out of luck with so little flight options.

Fri, 1 Mar
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 25m
Sun, 10 Mar
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 30m
£249
Trip: 10 days
Overall 5.6 OK
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

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