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United Kingdom to Toronto flight information

Flights arrive in Toronto
Flights depart from United Kingdom
Flight price £250
Airlines Primera Air Scandinavia, WOW air, Virgin Atlantic, Delta, Icelandair, KLM, Lufthansa, Air Transat, SWISS, TAP AIR PORTUGAL, Aer Lingus, Air Canada, Air France, Flybe, Brussels Airlines

Top tips for finding cheap flights to Toronto

Looking for cheap airfare to Toronto? 25% of our users found return tickets to Toronto for the following prices or less: From Glasgow £363, from London £370, from Manchester £397
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High season is considered to be June, July and August. The cheapest month to fly to Toronto is February.
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FAQs - Booking Toronto flights

How long is the flight to Toronto?

Flights from London 8h 00m
Flights from Manchester 7h 30m
Flights from Glasgow 7h 06m

What is the cheapest flight to Toronto?

The cheapest airline ticket to Toronto from United Kingdom in the last 72 hours was £250 return on the route London to Toronto. The most popular route is London to Toronto and the cheapest ticket found on this route in the last 72 hours was £350 return.

Which airlines fly to Toronto?

In general from United Kingdom, Air Canada, Austrian Airlines and Lufthansa fly the most to Toronto. The most popular route is from London, and Air Canada, Austrian Airlines & Lufthansa fly this route the most.

Which Toronto airport is closest to central Toronto?

Toronto is served by 2 major airports. Toronto Island (2 miles) is the closest to the centre of Toronto and Pearson Intl is 12 miles away from the centre. View on map.

Book Cheap Toronto Plane Tickets

(Return)
Airports
Origin
Southend-on-Sea
£351
only
£351
London
£280
only
£280
£336
only
£336
£256
only
£256
£250
only
£250
Manchester
£345
only
£345
Newcastle upon Tyne
£364
only
£364
Edinburgh
£308
only
£308
Birmingham
£332
only
£332
Destination
Toronto
£250
only
£250
£358
only
£358
Tue, 6 Nov
STN
London Stansted
YYZ
Toronto Pearson Intl
8h 45m
Tue, 13 Nov
YYZ
Toronto Pearson Intl
STN
London Stansted
7h 30m
£250
Trip: 8 days
Overall 5.5 OK
Based on 66 reviews
Boarding
5.7
Comfort
5.5
Crew
6.7
Entertainment
4.0
Food
4.7
IAD
STN
Mediocre 2.0

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

EWR
STN
Good 6.0

The route

THE SEATS, holy hell are they uncomfortable.

YYZ
STN
Mediocre 3.0

No food, no blankets, no water even The flight was due st 22.45but actually started at 23.40

EWR
STN
Good 7.6

New, clean airplane.. pay only for what you want

Hard seats

YYZ
STN
OK 5.6

On time, efficient, smooth flight.

Seats are uncomfortable, no inflight entertainment and no complimentary tea/coffee or snack .

Thu, 1 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 00m
Tue, 6 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
£256
Trip: 6 days
Overall 5.6 OK
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Fri, 23 Nov
LHR
London Heathrow
YYZ
Toronto Pearson Intl
14h 46m
Fri, 30 Nov
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 07m
£280
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,251 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
NAN
MEL
Good 7.0

Friendly staff

Lack of business class seats and no premium economy seats on this flight

LAX
LHR
Excellent 9.3

Staff. Very couteous.polite. friendly.

Good.entertainment choices.

IAD
LHR
Good 6.3

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

MEL
HKG
Excellent 8.3

We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.

I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted

SEA
LHR
Excellent 8.0

The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.

The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.

Mon, 7 Jan
LHR
London Heathrow
YYZ
Toronto Pearson Intl
15h 41m
Sun, 13 Jan
YYZ
Toronto Pearson Intl
LHR
London Heathrow
19h 25m
£297
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,380 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LAS
SLC
Excellent 10.0

Staff were friendly and helpful. Planes were clean and food excellent in first class.

ATL
EWR
Excellent 10.0

Need vegetarian meal in first class

JFK
BUF
OK 4.0

The flight dely 1 hour

SLC
SAT
OK 4.0

Nice plane and comfy seats

The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!

SLC
PDX
Excellent 9.6

Newer plane. Friendly crew. Landed safely and on time.

Tue, 13 Nov
EDI
Edinburgh Turnhouse
YYZ
Toronto Pearson Intl
31h 45m
Tue, 20 Nov
YYZ
Toronto Pearson Intl
EDI
Edinburgh Turnhouse
13h 05m
£308
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 20 Mar
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 00m
Thu, 28 Mar
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 20m
£316
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,788 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
BOS
Excellent 10.0

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

KEF
SEA
Mediocre 2.0

Icelandair attitude suck and is the reason I will not even visit Iceland now.

KEF
ANC
Good 7.2

The flight was comfortable and the cabin crew attentive. The 7-hour flight time can't be beat. Free checked bag. On this occasion, the boarding in Reykjavik was through a jetway so you weren't exposed to the weather, though that's not always true.

Even using a jetway, boarding in Reykjavik is ridiculous, with inadequate seating and lots of standing around in confusing lines. They had four US/Canada flights leaving within 10 minutes, with the gates 10 feet apart and about 600 passengers jammed in four lines running through the concourse.

ZRH
KEF
Mediocre 2.0

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

KEF
PHL
Good 7.3

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

Wed, 30 Jan
BHX
Birmingham
YYZ
Toronto Pearson Intl
11h 15m
Thu, 14 Feb
YYZ
Toronto Pearson Intl
BHX
Birmingham
31h 35m
£332
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,260 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
SLC
Excellent 10.0

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

AMS
FCO
Good 6.6

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

AMS
IAD
Excellent 8.6

Food and staff behaviour

Entertainment

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Tue, 12 Feb
LCY
London City Airport
YYZ
Toronto Pearson Intl
14h 40m
Mon, 25 Feb
YYZ
Toronto Pearson Intl
LCY
London City Airport
17h 40m
£336
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,039 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ATL
FRA
OK 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

BOS
MUC
Excellent 8.0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

FCO
IAD
Excellent 10.0

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Wed, 13 Mar
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
Mon, 1 Apr
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
£339
Trip: 20 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 60 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Excellent 8.0

i think the price was reasonable and it was a reliable and on time .We didn't had to pay extra for our meals and suite case.

the seat was too close not enough leg room .

LGW
YYZ
Excellent 10.0

I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight.

LGW
YYZ
Excellent 8.3

Excellent baggage drop off and boarding in London. A surprise, quite pleasant meal. Good film choices. What's not to like?

One bathroom down meant the others were overworked.

LGW
YYZ
Excellent 9.0

Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant.

I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat

LGW
YYZ
Excellent 10.0

U. Guys do a GOOD JOB GREAT CUDTOMER SERVICE

Sun, 24 Mar
LCY
London City Airport
YYZ
Toronto Pearson Intl
21h 30m
Sun, 31 Mar
YYZ
Toronto Pearson Intl
LCY
London City Airport
18h 30m
£344
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,125 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SIN
Excellent 10.0

Service and Aircraft B777

WAW
ZRH
Good 6.4

Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front

FCO
ZRH
Excellent 10.0

Everything

JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

GVA
JFK
Excellent 10.0

The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!

The food standard seemed to be lowered a little bit, but still very well prepared.

Wed, 6 Feb
MAN
Manchester
YYZ
Toronto Pearson Intl
30h 30m
Wed, 13 Feb
YYZ
Toronto Pearson Intl
MAN
Manchester
10h 10m
£345
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,942 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
BOS
Excellent 9.6

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

LIS
JFK
Good 7.3

Food was good, many options with entertainment

The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York.

LIS
VIE
OK 4.0

late flight lost my connection

BCN
OPO
Excellent 8.0

Smooth flight

We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person

BCN
LIS
OK 5.3

The flight crews were polite. The short flight journey included a simple light lunch with drink.

The flight departure time was delayed for one hour.

Fri, 7 Dec
SEN
Southend
YYZ
Toronto Pearson Intl
26h 30m
Sun, 9 Dec
YYZ
Toronto Pearson Intl
SEN
Southend
11h 15m
£351
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,155 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
JFK
Excellent 9.0

Excellent service from the crew! Good food and drink

We left an hour late due to "paperwork". Made for a long flight on a long day.

DUB
BRU
Mediocre 2.0

Delayed as always

FCO
DUB
OK 4.3

The flight attendants on the plane were friendly an d helpful.

Boarding was disorganized. There was no reason or logic as to how people board the plane. People sitting at the back of the plane boarded with people sitting at the front of the plane. No in flight entertainment. Seating was tight. When we landed in Dublin we were ushered onto a bus to our connecting flight. I wish they had mentioned that would happen.

DUB
LHR
Good 7.6

Everyone was helpful and pleasant to talk to

Online check in did not work. Could not check in and get seats until boarding in London

YYZ
DUB
Excellent 10.0

fantastic customer service

wouldve loved to have been left breakfast while i slept

Wed, 7 Nov
LHR
London Heathrow
YTZ
Toronto Island
11h 50m
Wed, 14 Nov
YTZ
Toronto Island
LHR
London Heathrow
9h 15m
£358
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,007 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
SAN
YYZ
OK 4.0

Seats on Air Canada Rouge are awful.

YYC
YYZ
Good 6.0

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

MAD
YYZ
Excellent 8.0

The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great

YYZ
DTW
OK 4.0

Flight delayed and changing of gates

To far from one gate to the other, you need a shuttle

YVR
LAX
Excellent 10.0

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

Sun, 2 Dec
NCL
Newcastle Airport
YYZ
Toronto Pearson Intl
34h 05m
Wed, 12 Dec
YYZ
Toronto Pearson Intl
NCL
Newcastle Airport
14h 40m
£364
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,751 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
IAD
CDG
Excellent 10.0

Quiet! No noise-canceling earphones needed. Delicious food.

LAX
CDG
Excellent 9.3

Great food (Economy class). Good Service

Not enough bathrooms on Economy class area due to aircraft design.

JFK
CDG
Excellent 8.0

Food was good. Crew nice and professional.

Landing was not so smooth.

STL
DTW
Good 7.3

Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule.

CDG
CAN
OK 5.3

I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare

Sat, 10 Nov
SEN
Southend
YYZ
Toronto Pearson Intl
14h 20m
Sun, 18 Nov
YYZ
Toronto Pearson Intl
SEN
Southend
11h 15m
£365
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,257 reviews
Overall
7.5
Boarding
7.5
Comfort
7.3
Crew
8.0
Entertainment
6.1
Food
6.5
SOU
JER
Good 6.0

Booked direct a Hilton overnight and parking inc. Taxi deal. Taxi made me pay again . They said Hilton had not booked it as prepaid. Hassle I did not need

Southampton airport .

AMS
MAN
Good 7.6

I'm tall so I like the extra leg room , compared to other cheap airlines

Nothing

EDI
BHX
Excellent 8.0

The flightand service onboard.

Your app - I had checked in and downloaded our check in information and barcode. When I went to the airport they were no longer visible. I needed my booking reference to go back in. They were not accessible on my phone only on my laptop at home, Normally I would have printed them but unfortunately our printer was not working. As I had thought they were downloaded on to the app I had not been too concerned. However it didn't work. Fortunately we were able to check in via the service help desk though that was stressful timewise.

EDI
CWL
Mediocre 2.0

Staff did what they could.

Delayed by over an hour. Aircraft arrived and further delayed disembarking incoming passengers. Full cabin baggage lockers with bags clearly bigger than allowed by the airline to those who followed the guidelines detriment.

DUS
BHX
OK 5.0

Staff were lovely.

Flight was delayed. As a result I almost missed my connecting flight to Glasgow.

Tue, 9 Oct
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 05m
Mon, 29 Oct
YYZ
Toronto Pearson Intl
LHR
London Heathrow
7h 25m
£378
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,865 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JFK
BRU
Good 6.6

Attentive helpful and cheerful staff: on time

Food

ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

BRU
FLR
Good 6.6

Helpful crew

No food except for purchase. Expected at least cup of coffee/crackers

BRU
TLV
OK 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

BRU
JFK
Good 7.6

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

Tue, 4 Dec
STN
London Stansted
YYZ
Toronto Pearson Intl
8h 45m
Tue, 11 Dec
YYZ
Toronto Pearson Intl
STN
London Stansted
7h 30m
£251
Trip: 8 days
Overall 5.5 OK
Based on 66 reviews
Boarding
5.7
Comfort
5.5
Crew
6.7
Entertainment
4.0
Food
4.7
STN
BOS
Good 6.0

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

YYZ
STN
Mediocre 3.0

No food, no blankets, no water even The flight was due st 22.45but actually started at 23.40

IAD
STN
Mediocre 2.0

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

EWR
STN
Good 7.6

New, clean airplane.. pay only for what you want

Hard seats

EWR
STN
Good 6.0

The route

THE SEATS, holy hell are they uncomfortable.

Sun, 2 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
Tue, 11 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
£260
Trip: 10 days
Overall 5.6 OK
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
OK 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Fri, 15 Feb
LHR
London Heathrow
YYZ
Toronto Pearson Intl
12h 12m
Mon, 25 Feb
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 09m
£280
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,251 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
NAN
MEL
Good 7.0

Friendly staff

Lack of business class seats and no premium economy seats on this flight

SEA
LHR
Excellent 8.0

The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.

The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.

JFK
LHR
Mediocre 2.0

They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone

LGW
MCO
Good 6.3

Crew were friendly and courteous

Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners

LAX
LHR
Excellent 9.3

Staff. Very couteous.polite. friendly.

Good.entertainment choices.

Thu, 1 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 00m
Thu, 8 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
£271
Trip: 8 days
Overall 5.6 OK
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Seats are too small

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

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