Hotels near Kitchener-Waterloo airport

Pros: Great stay, great room

Cons: Shower head was dirty, couldn't move it, curtains were dirty and the sheets were dirty

Pros: Convenient and and friendly and helpful staff

Pros: The room was clean and quiet. Appreciated having a mini-fridge and microwave in the room.

Pros: Very easy to get to. Great location. Clean.

Cons: Internet was awful. Kept cutting in and out. Dont keep advertising hot breakfast. Change the outdoor sign. Also u can still package a bagged contintental breakfast.

Pros: Friendly staff and free breakfast.

Cons: NO.

Pros: Breakfast was nice. Rooms have fridge and microwave, which is good.

Cons: Rooms need updating- rooms have a dated look. Elevators are quite old. Was charged extra for late check out. Free parking.

Pros: very god location while visiting our daughter at Conestoga College. Great breakfast and close to major highways and routes through the city.

Cons: No pool

Pros: Location and ease of check in

Cons: Wish the a/c had already been on in the room

Pros: Location

Cons: Very bad experience.... We arrived one of the room was dirty... We were stuck in the elavator on the fifth floor for at least 10 min with my step parents doors would not open.... and the other room the toilet was clog..they gave us 4 water bottles

Pros: Staff responded quickly to problems.

Cons: Given the wrong room at first and had to renew keys Sunday night.

Pros: Very friendly stayy

Cons: Like everything

Pros: The staff was friendly and very helpful. The room was spacious, clean and comfortable.

Cons: Zero

Pros: The staff were very friendly especially Anna in the breakfast room. I was able to check in very quickly and our family enjoyed our stay. The kids enjoyed swimming in the salt water pool and fridge in our room was a good size so that we can keep juice and veggies quite easily. I would definitely recommend this hotel to others.

Cons: The ice machine was broken on our floor (five) which wasn't a big deal.

Pros: Great staff. Nice room.

Cons: Due to covid everything was closed. Not their fault.

Cons: All staff are lovely and followed rules and regulations regarding COVID-19

Pros: Right off the highway and good access to places around town

Cons: Nothing

Pros: Rooms are clean. Hotel locations is great. Staff are very friendly.

Cons: Restaurant is closed due to Covid.

Pros: location

Cons: no place to eat and coffee was not great

Pros: Clean. nice beds.

Pros: location. close to roseville estates

Cons: hotel room was dated from the furniture to the television. bathroom was renovated. the star level should be 2.5 and would recommend this hotel at that star level.

Cons: Internet didn't work for me

Pros: Location

Cons: No coffee or tea in the room and had to wait in lobby for staff to get you hot water. Not sure why there isn't at a hot water dispenser available to make your AM coffee. Nightshift and cleaning ladies were great. Rest of staff were not friendly at all.

Pros: Great hotel. Clean, modern, well kept.

Pros: Staff was pleasant and accommodating. There was decent food available in the restaurant and served by a friendly wait staff. Beds were comfortable.

Cons: The hotel is very near a highway but happily it was also surprisingly quiet

Pros: Nicely decorated room, clean rooms and lobbies. We ordered from Bruce and the food was decent.

Cons: We were woken up around 4am out by a snow plow. And the drain for the tub wasn't attached so we had to thread it on however it would always be loose so we would lose a lot of bath water - needing to refill the tub every few minutes (annoying and a huge waste of water)

Pros: Decoration was very home like. Clean and inviting.

Cons: I found it strange to have a double bed in a room for two adults. I also wished there would have been carpet as the floor was quite cold.

Cons: The only thing was around midnight and 1 am i heard loud sounds above me. ( banging , voices, moving things) It startled me and had a hard time falling asleep..

Pros: The building was nice and clean in the lobby.

Cons: The room felt cheaply decorated like a dorm and the bed was smaller than expected. It was a strange stay. I felt like I had gone back on time, was treated like a child at the front desk and I heard people come down saying there was water leaking into their room. On top of that the restaurant attached we ordered food from dumped all their leftovers into our food and gave us a bunch of deep fried food we didn’t want or ask for. Not a great New Years stay.

Pros: The property was nice well laid out and clean

Cons: My only complaint was that you pay full rates for a room and get no breakfast. To be expected to pay $10 per person for a muffin and yogurt is obsurd. Also the beds looked nice but are hard so made sleeping a bit tough

Pros: The property was good. The lobby was well decorated.

Cons: They didn’t tell us about the time for breakfast

Pros: Room was exceptionally clean, easy check in and out.

Cons: Was facing the road and was able to hear a lot of traffic.

Pros: The front clerks always say hello, as well as the rest of the staff.

Pros: Just a hotel.

Cons: Our room was basically behind the check in counter in the ground floor with Cars parking outside the window and not far from the main door/ restaurant so noise was definitely there.

Pros: Staff was helpful, especially when they didn't find our reservation initially. They got us set up quickly without giving us a hard time.

Pros: Location

Cons: Leaking shower faucet

Cons: the bedding stunk - Smelly, sweaty male smell. Very unpleasant. Restaurant ran out of food. Snow and ice not cleared.

Pros: Proximity

Cons: No

Pros: I've stayed here a bunch of times & have never been disappointed.

Cons: I'd love if you had a loyalty program for frequent guests.

Pros: Close to highway 401, nice restaurant downstairs and the rooms are nicely renovated and clean. Great experience.

Pros: Easy to get to, friendly staff.

Cons: Was going to take bath but lots of black hair in tub, grossed me out so I showered

Pros: Excellent staff. Great value for the money. Loved the art work done by the staff. Super quiet. Felt like a queen.

Cons: Only issue was with the cleanliness of the bathroom. The mirror had toothpaste spit left behind from previous occupent and the toilet had hair on it.

Pros: Location, staff and food

Cons: shower tap was leaking thus low water pressure

Pros: The location is awesome, and was grateful that my dog could stay with me

Cons: The bathroom was disgusting! The window didnt lock, and it whistled all night.

Cons: They charged a separate 2.37$ marketing fee to my credit card

Pros: Staff was great, the room was spaceous

Cons: Could have been cleaner. It looked worn

Cons: This hotel is also apparently hosting a large number of refugee families on an ongoing basis. I was surprised by this when I arrived & found dozens of children running around outside & in the lobby. The hotel should inform guests of this when booking.

Pros: close to everything

Cons: bed a little hard

Pros: Location, this hotel is walking distance to shopping ,food,etc

Cons: The beds are a bit hard but not intolerable.

Pros: We had two rooms one had dirty cups and docks in it. For both we had to ask for more towels. Great location for visiting family. Would have hot much higher rates if it had have been cleaner

Pros: Good location.

Cons: Ridiculous hotel. Breakfast is costly and they refuse to offer King sized beds unless you pay $40 extra. I've never encountered that before and I travel quite frequently .

Pros: The price was good for the location

Cons: The staff was not customer service friendly

Pros: Lobby and restaurant are nice and up to date. The staff was very friendly with us every time we interacted with them. We stayed in a suite, which had ample room for two adults and one child. Food and drink was good at the Bruce restaurant adjacent to the lobby.

Cons: Was surprised that the lobby doors were not automatic which proved to make getting your luggage through the entrance a little cumbersome. No complimentary breakfast; but a $12 buffet at the restaurant. Room decor was likely 15 years out of date and sparse for the size of room we were in. The hotel was right on Hespeler Rd and unfortunately, there was a lot of road noise between the trucks and people hot ridding up/down the road.

Cons: They charge extra fee. Beware

Pros: Location is good

Cons: The room is very noisy, sounds like laundry machines are running next door.

Pros: Location

Cons: Hairs on the bathroom floor, poor attitude of check in staff. $200 hold on my credit card still not released after 5 days

Pros: hotel was clean, tv worked as well as internet.

Cons: restaurant on site was more pub, rather then restaurant. Which is okay, provided there is other food options. which in this case there was not.

Pros: Room was nice, and large. Had a mini fridge and couch, which was really nice!

Cons: We paid for a queen sized bed and are pretty sure it was a double. Very small for 2 people.

Pros: Good location, clean, friendly staff.

Cons: no vending machines for snacks. I wanted to be able to pig out on chocolates and not have to tell anyone what I wanted to be able to do it. Also, breakfast was not included. I didn't know that until after I ate, then realized I had to pay for it.

Pros: The location.

Cons: The room we had was very noisy. You could hear the traffic out side. Not very sound proof.

Pros: Wedding coordinator Nicole was wonderful, professional and an outstanding understanding person.

Cons: The check in staff was very unhappy with his job..Not helpful at all...got the feeling we were bothering him..Our room had a awful smell and communication between staff member was very much impaired.

Pros: All staff members were very friendly and helpful! Comfy bed and I really liked the little lotion they had in the bathroom lol. Overall a nice place to stay for the price!

Pros: Go out of these way to make you feel like your home

Pros: Quiet and very comfortable bed!

Pros: Very clean room and comfy bed

Cons: Drug dealers and Meth heads hanging around the Hotel Security guard was walking around but did not ask anyone to leave at any time. I got asked a few times if I needed Drugs. I would never stay there with my Family for that reason

Pros: Nothing it is being used as a place for the homeless

Cons: All the above I should have been warned about the risk going there

Pros: The staff was and friendly.

Cons: We booked a week prepaid. They only reserved 4 days. Were told we need to leave. We book for 3 more days & charged again. Moved to another room with one bed. I don't want to share a bed with my physiotherapist. They reserved 2 days. Were told to leave.

Pros: Thought I’d give a Radisson a try. Hotel was ok. I’ve stayed at nicer 2-star hotels.

Cons: Seemed outdated. I was next to the stairs, so I heard slamming doors several times.

Pros: The location was good

Cons: There were repairs and maintenance lacking. Our bathroom sink was clogged and was overflowing with water. We had to switch rooms, which the hotel only did after we complained several times.

Pros: Location was very appropriate.

Cons: We had requested a handicapped room. The room assigned was designated "handicapped" but was simply a regular room in which multiple grab bars had been inside the bathroom. It still had a bathtub (difficult to lift leg into tub), the toilet was low.

Pros: Amazing staff and hospitality.

Cons: The first bed we were given was horrible, rooms/hotel are very dated.

Pros: Staff was good. Easy check in and check out.

Cons: didn't realize it did not include breakfast until it was too late.

Pros: Great location, room was great

Pros: Clean & quiet.

Cons: There was a torn/ripped wash cloth on the counter top when we stepped into the room. It was folded so shouldn't have been used to clean the counter so I guess a damaged/very used cloth was in circulation.

Pros: Staff was Kindness

Cons: When was in to the room Little bit old smell.

Pros: The view from the room was very nice

Cons: Pool was green. And kids in hotel set off alarm in elevator and woke up my kids. Big lacrosse tournament was going on so a lot of kids in hotel

Pros: Good location. Interior is mostly updated.

Cons: Concerns about room cleanliness - we found an empty cigarette pack & weed container in the ice bucket with the bag. Also the in room iHome stereo did not work at all. Wouldn't even power on.

Pros: Great staff, clean, quiet place

Pros: Not enough space in the I don't like -Saturday Our son had an accident so he was shipped by ambulance to McMaster hospital .My husband went and emptied the room at 11 pm since he had to drive to Hamilton.

Cons: The staff argued with him that he couldn't do that .They didn't give him the receipt .What kind of heartless people work there .Amd I still didn't get my receipt

Pros: The value.

Cons: I reserved a king bed and was told there was none available when I checked in and that I should have called. Couldn't do anything because cancellation wasn't allowed

Pros: The front desk staff that we dealt with were efficient. Check-in and check-out were fast.

Cons: There was nothing to indicate where the lobby was and where to park the car while checking in. We parked and had to ask the hostess in the attached restaurant how to get in. Carpeting throughout hotel needed cleaning.

Pros: clean and proximity to restaurants

Pros: The service desk staff did not ignore me for minutes on end like happens elsewhere. I was always greeted with a smile. Everyone took the time to actually listen to any questions I had.

Cons: The pool doesn't have a change room or readily available bathroom.

Pros: The rooms are clean and beautifully appointed.

Cons: The meal plan calls the buffet a "hot breakfast buffet". The breakfast was warm at best, absolutely cold at worst. When I told this to the waitress I was told I could heat it up in the microwave. I use microwaves a little as possible.

Pros: Onsite dining

Cons: Rooms were musty

Pros: The bed was very comfortable!

Cons: The elevator got stuck couple times it's scary.

Pros: Great staff, very attentive. First time sleeping on Sleep Number beds, very comfortable. Clean, well appointed room. Would definitely stay again.

Cons: Nothing in walking distance, although everything we needed was only a short drive away.

Pros: nice rooms, terrible service

Cons: staff are extremely rude, heard them swearing about people staying

Pros: Everything

Cons: Nothing

Pros: Suze of the room was great, also the closeness to where I needed to be.

Cons: Nothing to complain about.

Pros: It was perfect to get away for the night

Cons: Needs bigger towels

Cons: Room was cold

Pros: 1. Staff was friendly 2. Room size is good 3. comfortable stay

Cons: 1. It’s an old hotel need some new tweaks and equipment (minor renovation) 2. I understand there are lot of restaurants near buy, But there should be a in house kitchen for basic stuff like Eggs In morning or sandwich , wrap in the evening

Pros: It was convenient, close to what we needed. Lots of restaurants and shopping near by.

Cons: Hot water was a problem . The room had to many spider webs all over the sleeping area. Pool was not swimmable or jacuzzi. Breakfast was the same (banana, muffin, granola bar) Coffe pot in room didn't work but was able to exchange.

Pros: The location met my expectation. Near the main road 401

Cons: Nothing.

Pros: Location

Pros: Location

Cons: Old TV sets

Pros: The location...it was near my work.

Cons: The cleaning!!! My washroom was dirty! The sink was full of beard hair. It was disgusting. The receptionist did not put me in another room due to lack of availability, but she went upstairs to clean it. It continued a bit dirty and I felt horrible there.

Pros: Close, convenient, clean

Cons: The hotel double charged my credit card for the room! If I hadn't noticed it on my statement I would have paid double!

Pros: The counter staff was extremely helpful. And gave us a better room experience.

Pros: Comfortably and clean beds. Good breakfast included.

Cons: Some broken tiles in bathroom need to be fixed.

Pros: Hot buffet breakfast

Cons: Television channels... had to pay

Pros: It was quiet and clean

Cons: Breakfast on weekends is over too soon should be til 11.

Pros: It was very close to where we needed to go.

Cons: Needed AC in the lobby

Pros: Staff, location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great!

Cons: The ONLY thing is that the tub caulking and tiles need to be replaced immediately. I'm sure my room wasn't the only one.

Pros: Price and close to 401

Cons: No

Pros: Willingness to allow us in early so we could get dressed for a wedding.

Pros: Staff were very helpful

Cons: Breakfast was disappointing. Eggs were not real, tasted awful. Sausage was old.

Pros: Pool and Breakfast

Cons: Staff was very cold, no smiles no warmth.

Pros: I spoke to front desk almost every shift during time there, and all were very friendly. One clerk took the time to provide elaborate details on the best public transportation into Toronto.

Cons: They offer free breakfast items, and a few snacks are available for purchase. But an onsite cafe would've been nice. (Especially as food at the restaurant next door was quite bad, and there were limited snack items available in the lobby/vending machines.)

Pros: Liked everything about the hotel. The breakfast was outstanding too!

Cons: I have nothing negative to say about these guys.

Pros: Clean. Spacious. Close to highway and main road..

Cons: Early morning fire alarm for a long time..woke everyone up..and no reason shared..

Pros: An alarm was going off in the middle of the night and when I called down to guest services about they weren’t helpful at all. This was all around 5am. My partner and I both got woken up. It was a very unpleasant experience.

Cons: Guest services

Pros: Clean and close to the highway

Pros: We had access to the pool which was unexpected due to covid restrictions

Cons: All was fine

Pros: staff friendly breakfast and available dinner, bar pool and gym location

Cons: TV quality poor selection room decor little dated

Cons: The bedding was awful... pillows and top blanket were cheap and very uncomfortable. Hot tub was not operational.

Pros: The location was good for our needs and the staff was very friendly and helpful.

Cons: I was shocked at the number of US licence plates in the parking lot since the border is supposed to be closed. It made me uneasy. The walk-in shower in the accessible room was poorly designed and the water always ran out over the floor of the bathroom.

Pros: very friendly staff and cleanliness

Cons: no

Pros: Very clean.

Pros: it was clean but a very dirty and no function pool

Cons: rude staff and dirty non functioning pool

Pros: Location & Price

Pros: Room was very clean, spotless actually.

Pros: One thing I liked was I only stayed there 1 night.

Cons: Someone came to drop off my cott and couldnt maneuver it properly and asked me for a help and he dropped the cott so hard it broke my nail am its stoll in pain days a day and half later. The hotel was in Renos which made everything more complicat

Pros: Location was excellent Price was also decent

Cons: Many kids running in the hallways late at night

Pros: Attentive staff, nicely fitted out comfortable and tidy rooms. Very clean, with exception noted below.

Cons: Three different rooms in 3 nights: first change due to toilet flooding, second due to incessant ticking from AC unit and kids from a hockey tournament running wild on some floors late at night.

Pros: Room was spacious and bed was very comfortable

Pros: Very nice hotel in a good location.

Pros: location

Cons: too many kids and no breakfast included. I wanted 2 double beds and none were available so we had to settle for a queen

Pros: close to restaurants

Cons: The bed was rock hard and it was a downer for sure

Pros: Staff were pleasant, location was excellent.

Cons: Currently under construction.

Pros: The staff was nice, the room was alright. But every time I had a question or concern it was always an excuse because I booked through a third party. Through the website and by calling them everybody said breakfast was included but when we got their breakfast was not included because we booked through third-party and they wanted us to pay for it

Pros: close to our next destination

Cons: little outdated

Pros: Location was great

Cons: Renovations looked messy

Pros: Location

Cons: Was expecting two doubles. Had a king. Staff was curteous though and provided a cot

Pros: I paid for the room through you and lost my wallet. They wouldn't let me and my guest

Cons: Paid for my room thru you. Lost my wallet. They would only take credit card to secure the internet they said. No cash. I tried from 3pm to 2am to get int the too. Till I finally gave up. No manager to speak to. Disgusting partners you have there. I would

Pros: The bed And Had a Fridge/microwave

Pros: It did not represent Hilton standards bed very uncomfortable bathroom was old. RenVations are needed. Snow wasn't removed off sidewalk. This hotel reminded Mr of a days Inn I liked the location

Pros: The room was big and the bed was comfortable.

Cons: The front desk supervisor was rude and dogmatic. We tried going to dinner at the restaurant, we initially waited 10 minutes after taking our seats to be greeted by the waiter, he dropped off the menus and after an additional 20 minutes we left.

Cons: Everything was ok. The only thing I was not happy is that the lady to clean-up the room knocked the door around 9:45am (before the time to check out at 11am) to ask if she can do her duty.

Pros: The dining room waitress

Cons: Reception staff unyielding on my request for 2 beds.......regardless of their availability. Decor needs updating.

Pros: Front desk staff upgraded our room and it was amazing, , room was clean bed comfortable, excellent internet. Will return again

Cons: Nothing

Pros: It was very quiet and comfortable

Cons: Needs more pillows in the room

Pros: very clean and nice and so handy to the hospital where I had to be in the morning in spite of the snow storm. Staff were friendly and helpful.

Cons: There was an a high pierced noise coming from I think perhaps a maintenance room next door or close that was annoying. It would be nice if that could be fixed.

Pros: So far so good, breakfast is yet to come but I’m sure we won’t be dissatisfied

Cons: The computer systems were down when I arrived. A good point would be to make sure it doesn’t take as long next time

Pros: I loved the bed it was really comfortable and the colours in the bathroom are beautiful

Cons: I think it’s too expensive for what you get, the room is small and the bathroom is very small. The tv needs to be upgraded and it’s a bathtub not a standing shower. Definitely needs upgrades

Pros: The entire place was very clean and staff was friendly

Cons: The tv’s were able to let us cast our devices to them.

Cons: Quite noisy - a lot of noise from the hallway and the street outside.

Pros: After reading some of the reviews I was nervous to book this but am glad I did. The place was awesome and perfect for traveling with young kids. You do have to pay a little for parking. It is covered and very close. It felt very safe and is right downtown

Pros: bad stay

Cons: bad

Cons: Breakfast was dull and tasteless.

Pros: Design

Cons: Not too clean No hot water, didn't even stay the full night

Pros: Room was nice, clean and modern.

Cons: Location was too close to downtown Kitchener which did not feel very safe when I walked around.

Pros: Nice room layout and very clean. Comfortable bed/mattress

Cons: Parking is far away and have to walk in the cold to find it; rooms are kind of a maze and confusing to find.

Pros: helpful staff nice amenities should add that there is cost for parking and ping, bowling and such. Restaurant was very nice and great staff

Pros: Location close to many restaurants. Didn't need car after checking in.

Cons: Really big and rooms far from parking which we had to pay extra.

Pros: We were upgraded and that was awesome. Felt like we were the only people there.

Pros: Quiet and centrally located. It's a walking distance to the Victoria park. This hotel was quiet, comfortable and met my needs.

Cons: Nothing

Pros: Great beds - hard and soft pillows. Microwave and fridge. Lovely pool, spa, sauna and fitness centre. Good desk chair and USB and other plug-ins.

Cons: Shower door doesn't move. have to lean into shower to turn on and get hit with cold water. Shower head very high; water hitting me in face. Security lookout in door also too high. One elevator didn't work. 300 in group. 9th floor is a hike!

Pros: Beautiful clean, updated hotel. Great location. Very friendly staff and helpful.

Cons: Our gorgeous room faced the street and the traffic noise was horrible. The hotel, because of its features must attract sports teams...the out of control kids running the halls and banging doors really made our experience poor.

Pros: Great renovation very modern and airy

Cons: Shower head sprayed outside glass doorless shower... Made entire bathroom soaking wet

Pros: Everything up to IHG standards. Efficient comfortable

Cons: Finding your way to parking was crazy and confusing. Way too many steps and turns to bring your luggage in

Pros: Good location. Close to downtown.

Cons: Considerable road noise.

Pros: Everything about my experience was enjoyable. The staff were lovely, location of the hotel and the rooms were clean and very comfortable and updated.

Cons: The coffee offered in the room was not satisfactory.

Pros: The location is great. Close to different food. Most activities are with in walking distance. Close to highway.

Pros: It was a nice modern hotel. Lots of amenities. Great staff.

Cons: It was cold in the room. No heater. There was a party going on the in the room across the hall. Possibly students having a jam. Up till 3 am didn't get enough sleep.

Pros: Hot tub was nice

Cons: Construction in area. Getting luggage into hotel from parking area involved navigating many stairs - very difficult for older population. big lack f information from staff.

Pros: By the time we were able to gain access to the hotel, it was hours after our expected arrival, so we didn't have the opportunity to enjoy the amenities offered there.

Cons: There is an extremely high level of construction being done around the hotel. As a result, we were unable to access the main road to get there. We had a horrible time trying to find the hotel. We had to call the hotel several times for new directions.

Pros: Recent renovation and upgrades. Staff. Closeness to downtown Kitchner.

Cons: The price for parking with it being so far from the bldg and exposed to the elements.

Pros: The room was nicely decorated. They had updated the bathroom with a shower stall instead of the traditional bath / shower, which we found was great use of space. They provided a mini fridge with microwave and had a coffee station, which we didn't use but thought was a great if we were staying longer.

Cons: The pillows were too full. Couldn't get a good night"s rest as they were too high. The hotel needs a variety of types available to meet peoples needs.

Pros: The hotel was clean, staff were friendly and the room was absolutely fantastic. The location is perfect because is close to restaurants, bus station and Coffee shop.

Cons: I loved my stay at the hotel.

Pros: Clean and comfortable to stay in.

Cons: Food breakfast serving is not worth for what i pay in the hotel.

Pros: I booked online. When I got to the Quality Inn, I was refused a room because they wouldn’t accept my Debit Visa. It was 9pm, and I had my 3 daughters with me. Two 9 yr olds, and an 11 year old. I asked if they could accept my room deposit in cash. This method was also refused. My daughters and I were stuck in the cold for almost 30 min with no where to go (it was about -25 degree Celsius)We started to walk and came across another hotel. When they learned what had happened to us, and how desperate we were... they charged me $180 for a room. The room was terrible, not to mention the heat didn’t even work. My daughters spent most of the night crying and heart broken from how the Quality Inn treated us, having been taken advantage of by the second hotel, and ultimately having been cold for 12 straight hours. The receptionist was rude, with zero compassion, and forced us into the cold with no where to go. I begged her to reconsider, and she didn’t even think about it. Just said no! This area is a very well known for drug activity, and crime. Quality Inn had zero regard for our safety, and well being.

Pros: Clean and tidy and the staff are so kind and welcoming

Pros: 😆

Cons: Exit to Main Street can be challenging

Pros: Price

Pros: Price and main floor exterior doors in room

Cons: Some stains on bedding and curtains otherwise clean

Cons: This hotel did not let me in. I did not know about the $100 deposit needed to be paid before I could go in, on a valid credit card. I want my money back.! Please do not waste time on this I need my money more than anything else now

Pros: Very comfortable beds, pillows and bedding

Pros: Nothing

Cons: Hotel would not take my prepaid cc for deposit and turned me away at 9:30 at night. Had to scramble to find another place. Even though I booked room with the same card.

Pros: I liked the location of the hotel

Cons: The room was not really clean. I saw some some fries on the floor. There was also human hair on the beds and in the bathroom. The toilet role was almost finished yet, they couldn't change it. The microwave was peculiar. It wasn't easy to use.

Pros: Very quiet, very nice room and excellent bathroom. Furniture in good shape.

Cons: No

Pros: Clean

Cons: Bit noisey

Pros: Everyone was nice and clean

Cons: Yeah I didn’t like their young breakfast they had is very cheap

Pros: Clean

Cons: Staffs rude

Pros: Ground floor rooms have their own private access door which is nice

Cons: The bathroom was not clean at all and the room had an old smell to it

Cons: Continental breakfast consisted of juice box fruit cocktail and a Kirkland brand granola bar. Very poor. No creme or milk available for coffee or tea

Pros: Close to the water

Pros: Nothing. Do NOT stay here

Cons: Dirty tub/shower, hair all over bathroom floor Clumps of dirt on floor by patio door Dirty microwave Lobby had dust bunnies in every corner Fries on the floor Unfriendly receptionist at check out Do NOT Stay here

Pros: Nothing.

Cons: The dog barking across the hall for hours. And the same people living there having a cocaine feud in the hallway/room between 3am-5am. Room is very poor condition.

Pros: NOTHING ONLINE SHOWED $-- WILL BE TOTAL CHARGE BUT On MY CARD THEY CHARGE $-- Very upset

Cons: Money matters to me From -- to -- Iam loosing

Cons: People walking in your room.

Cons: Smoking Rooms would be nice

Pros: Price

Cons: Noise from the major express way

Pros: Being able to walk in in out of the room from outside.

Cons: The included breakfast was not being served and no substitute or credit was offered.

Pros: price

Cons: location. my room faced the Hwy 8 freeway. it was noisy.

Pros: Breakfast included

Cons: Hot tub was closed for maintenance. Nothing on the website about it being closed. Asked for an extra blanket 2 times and never got one.

Pros: Location and breqkfast

Cons: No

Pros: It is clean and close to the main highway. The beds are firm, and continental breakfast was very good.

Cons: We heard loud neighbours arguing at 3am

Pros: The Staff are very helpful and friendly

Pros: Location

Cons: To be honest it is not a --- dollar room for a one night stay! It is --- at the very most!

Pros: Nice staff

Pros: Location and price.

Cons: The room had a stale,musty smell, as if it had been smoked in. Also, the TV picture was stretched and flattened, and the guest was locked out of adjusting the aspect ratio. Nearly unwatchable.

Pros: The location

Cons: I didn't get the room I selected.

Pros: Location is the only good thing about this hotel!

Cons: Too much to list!

Cons: Worst stay ever - this is after they checked us into a dirty room with pizza boxes beer cans and pop and bed sheets half off the beds , than second attempt room key wouldn't work, and now to see BLOOD on bed sheets please have head office and proper !,

Pros: Clean

Pros: The continental breakfast was very good. Staff was very friendly, polite and supportive.

Cons: We had to change rooms from first level to second level, the first level was musty (mold smell), and I am allergic. They moved us to the second floor (beside the elevator), and we had silver fish on bathroom floor and walls.

Cons: Everything could have been better, from the moment we entered our filthy room to the sad and simple brown bag breakfast. Booked for 2 nights, 1st mistake. The room had not been cleaned, they need to really talk to their cleaning staff. Disgusting...floors had not been touched, bathroom had poop still stuck in toiletwalls, floors ,vanity in need of a serious cleaning. The topper was the actual " poop" on our Bedding/ duvet !! Only noticed when turned bed down. I went and bought cleaners and a swiffer just to stay as there was no refund. Manager did give us another duvet after my husband brought the dirty one right to the lobby. As for the grab an go breakfast...well thats a heck no! Theres more hands on ,i saw the girl prep them the 2nd morning, No gloves and a sad & simple cheap pastry ,fruit cup with a unwrapped plastic spoon she touched no gloves remember and a juice cup. Charging $100 a night and no ammenties and a room in need of a professional cleaning, never staying again. Will say, staff are kind an pleasant but the hotel is far cry from a nice review. Covid or not, Short staff or not ...take some time and pride in your hotel .

Pros: Good Covid respectful breakfast. Clean and updated room.

Cons: N/A

Pros: Friendly staff

Cons: The facilities was clean but old. The washroom is in bad need of update. There were dark stains in the toilet bowl.

Pros: Very clean room & very comfortable bed

Cons: The whole place smelled of weed every time I left my room and my bathroom smelt of weed all the time. Our furnace worked when it felt like it. Had to keep calling the front desk. They were happy to help. Although they never wore PPE when they came to my room to help.

Cons: What didnt make sence to me was the fact that the employees did not wear masks, yet on the entrance door there is a sign stateing that masks are mandatory. So my concern is if the front staff isnt ensuring saftey measures then i would bet that things inside the room are not meeting protocal either, my wife and i are very unsettled about our possible exposure at this point, we are definatly going to get tested now.

Cons: I asked for NON smoking room which was next door to a NON smoking room ...I had the 2 rooms on both sides of me smoking in their rooms & outside their rooms with their doors open so my room was filled with cigarette smoke Thursday night & Friday I has a Migraine headache vomiting & extreme pain from the continuous cigarette smoke & the 2 ladies on staff were smoking outside the entrance as well every 10 minutes they did not wear masks or disinfect their hands ever... plus smelled of cigarette smoke ..so working @ 6am Friday morning & Saturday was not good with this horrible migraine headaches & vomiting was not something I enjoyed thanks to the cigarette smoke that came into my room & surrounded the entire side where I was staying.

Pros: It is a clean hotel

Cons: Lack of elevator!

Pros: Cleanliness

Cons: Ended up dealing with different people instead of one person at front desk.

Pros: The complimentary breakfast. The hotel did not have a lot of guests,subsequently was not crowded and a good selection.

Cons: When I first entered the hotel there were 2 ladies smoking outside the hotel, there was no one at the front desk and the phone that rang was unanswered. After waiting 3-4 minutes I left.The same 2 ladies were behind the front desk when returned later.

Pros: Clean & comfortable for a short stay. Nice hot breakfast.

Cons: The room smelled bad like cat piss. The carpet had burned marks all over it. The heater made a loud noise so was hard to sleep. Staff was outside smoking when we arrived. All over a bad room for $--- a night. Not even a two star.

Pros: The room was very clean and it was a comfortable environment, easy check in and the breakfast was awesome! Organized & clean breakfast area. Nice staff and importantly to me, PET FRIENDLY! My small-medium, mostly silent dog enjoyed his stay too.

Cons: Seems a lot of people were hanging out and drinking outside in groups in some areas of the property. Not near my room but a beer can was left on my patio.

Pros: Breakfast area very clean.

Cons: Hotel needs upgraded, especially the bathroom.

Pros: Location was convenient.

Cons: Are dogs allowed here? There was a dog across the hall from us who barked half the night. It was crazy. I've never stayed at a place this noisy between the dog and grown ups slamming doors laughing and going in and out.

Pros: Price.

Cons: Low speed Internet.

Pros: Quite, good breakfast, good location.

Cons: No pool.

Pros: Bargain price

Cons: A used pod in the coffee pot, weird and scary black gunk trailing down from the toilet handle, carpet that made me wish I'd brought slippers, a lampshade that was beat up and stained... And yet the desk staff and the breakfast lady were so very nice!

Pros: Also, the bathroom sink clearly hasn't been cleaned

Cons: There were frozen meals frozen into the ice box of the mini fridge and coffee still in the carafe

Cons: NO ELEVATOR!!!! Mismatched furniture, night stand had multiple cigarette burns, drapes from the 60's Not what I expect from a Comfort Inn

Pros: Okay

Cons: No

Pros: Convenient location, good price

Pros: Good location, clean rooms, comfortable, complimentary breakfast, friendly staff. Great value for cost.

Cons: No

Pros: free breakfast and wifi

Cons: The room that was assigned to us was a non-smoking room however someone had previously smoked in it, when I called the front desk they said the hotel was sold out (I don't believe that as the parking lot was not full) and that she couldn't move us.

Pros: It was easy to find off the highway.

Cons: Would have liked more selection for breakfast.

Pros: Great breakfast included--lots of selection of hot and cold items.

Pros: Staff is helpful and breakfast is good.

Cons: The room was not cleaned properly. After showing the problem with the front desk, we were arranged to another room.

Cons: Bed!! Hardly slept. The AC didn't work half the night. This hotel needs some major Reno to be 2.5 star

Pros: Breakfast was good.

Pros: Room comfort.

Cons: Not a good location for visitor to visit Toronto. Around 60 miles to Toronto. This is a town in the middle of no where unless you drive 60 miles.Even Toronto airport is 45 miles away. Cambridge is for some one to visit African Lion Safari Park only.

Cons: The room had a strange smell The staff were not welcoming

Pros: Clean quiet

Cons: No mini bar no premium cable channels

Pros: 2 floors

Cons: Small room ,had a odour

Pros: Clean and location is good for the price

Cons: Toilet wasn't flushing well

Pros: When I got to the hotel around 8 pm to check in, I approached the counter and said" I am checking in "..The lady at the counter looked at me and didn't even acknowledge my presents and walked away..Then another male staff took my revervation s..

Cons: I booked one king size bed and received 2 double beds ..The room even though was supposed to be a non smoking room smell like smoke and the bathroom was not very clean ...I must say the breakfast was great .. however I will not was to say there again ...

Pros: The price and location were very convenient if you are visiting African Lion Safari. It is not a 5-star place, but a decent location for the price that you are paying and it included breakfast. It worth the money.

Cons: No complaints.

Pros: Has fridge and microwave

Cons: Dreary room need updating For the price it should not look like a 2 star motel

Pros: Friendly staff. Comfort of leather couch to watch TV.

Cons: The patio door security bar was not screwed into the wall and gave us pause. The staff were welcoming and friendly. Due to Covid-19 we missed their usual breakfast buffet, but the bagged offering was ok. Would like to suggest to all motels/hotels to try individual cereal boxes with pint of milk as an option. I'm sure the prices would be reasonable due to volume ordering.

Pros: Everything. Staff were friendly, room was exceptionally clean

Cons: Nothing. Everything was so good

Pros: Location, main floor unit

Cons: Broken furniture, stained couch, overall dirty room, sliding glass door broken lock piece of wood used to secure door.

Pros: The staff was amazing and very accommodating.

Cons: I needed the room for the wifi and it stopped working and was weak the entire time I was there.

Pros: Location was good for our visit.

Pros: Never stayed .....had to fly out earlier

Cons: Was not refunded

Pros: Location was convenient

Cons: Could have been cleaner. Black hairs all over bathroom floor.

Pros: This hotel is right in the middle of restaurants and shopping.

Cons: WiFi was not working, so couldn’t catch up on work. Location was weird between restaurant and lumber yard. Breakfast wasn’t even worth looking at.

Pros: Clean quiet place in the middle of EVERYTHING. Great location. Friendly staff. Stayed here twice and have already booked again for my next trip.

Pros: The location was great

Cons: The room was cleaner when I left it. I found a tampon under the chair... A blanket with holes folded over the chair that I'm sure hadn't been changed in weeks as it was full of dust and a dirty sock shoved in the corner of the chair. It was a dirty room, and definitely not worth the money.

Pros: Nothing

Cons: No heat in room, shabby decor interior, in room, bathroom hot water comes in spurts and burned my girlfriend, price too high for what I got

Pros: Had a smoking room

Cons: Rooms r very dirty... I had broken glass on the floor when I walk in...walls have some kind of food or something smudged on it....blankets had burn marks in them

Pros: I book smoking room when I reach at motel they said we don’t have any room available moreover they ask me to deposit 200$ and also bed spring making lot of noise

Pros: Close to the highway

Cons: Smelled like cigarette smoke. Room hadn't been vacuumed. Found old food behind nightstand. Two light bulbs needed replacing. Holes in the comforter. No breakfast as advertised.

Pros: Location

Cons: IT stinks and some creep called at my Room and insisted to Hangouts with me

Pros: Nothing

Cons: Nothing to much money for the room

Pros: Not much

Cons: Rolled up dirty Kleenex under the bed. Night side table full of ashes and dirty.

Pros: The bed was clean and comfortable.

Cons: Looks like this hotel is not looked after very well. The floor needs a thorough cleaning. There is dirt/grunge in the corners. The walls and trim could use a fresh coat of paint. Access is only from one side of street.

Pros: Hotel was very outdated, old.... needs a reno badly . Still could smell cigarette smoke in the halls . I think there are STILL several SMOKING ROOMS ! (Really ...its 2019) Breakfast was ok, coffee was excellent ! Wouldn't book there again.

Cons: See above

Cons: found the room small in comparision to others in the area with the same price point. and the beds i found very hard. didnt care for the smell of cigarette smoke as i walked through the hallway.

Pros: We stayed in a family suite. The room was incredibly spacious. The staff was very pleasant.

Cons: The halls had a strong smell of cheap airfreshener and the beds weren't amazingly comfy. If luxury is your aim, it's not for you. If space and functionality is what you're looking for, it's great.

Pros: Well located

Cons: Looks renovated but done by amateurs Floor had gap paint not thick enough Housekeeping did not bother to pick up 2 empty cans in the room

Pros: Location was good, Breakfast was okay

Cons: A little priced for the facility and location, lot of mosquitoes and no help from the staff

Cons: Felt unsafe.

Pros: The beds are really comfortable

Cons: No microwave Someone was pretty cool

Pros: Location, close for were I had to be.

Cons: Not vacuumed.long brown hair all over the room...my socks were disgusting...

Cons: My room had broken glass all in the washroom, multiple people tried to get into my room, I could not sleep as the door would not properly stay locked, overall I did not feel safe whatsoever and I wish I could get a refund.

Pros: I liked the fact that shopping,restaurants,grocery etc. ;restaurant, grocery. The staff was friendly, house keepers were very nice.

Cons: The only thing I did not like was the Smokey smell in the non-smoking rioom. I would recommend to someone else. I would also stay here again.

Pros: No breakfast.

Cons: Room was disgustingly filthy. Sheets not changed after previous occupant. Hair in sink. Bathroom counter filthy.

Pros: Everything was perfect, was beyond impressed, staff was great

Cons: The wifi wasn't the best, half the time it didn't work

Pros: It was actually clean and no bugs thus far

Cons: The owner is rude and obnoxious

Pros: The location

Cons: Booked a smoking room, got a nonsmoking room. When complained manager told me "we dont give smoking rooms to respectable people", and didn't seem to care I was upset, or want to hear what I had to say, or offer a solution.

Pros: Nothing at all

Cons: Awful. Dirty. Nasty. Rooms smell disgusting and they smell like smoke, even if they are non smoking rooms. There were stains on the bedsheets. The bathtub wasn't stable. I could, I would give it 0 stars. NEVER EVER VISIT THIS HOTEL. YOU WILL REGRET IT!!!

Pros: It was a great value, service from the desk was outstanding - got upgraded to a better room at no cost.

Cons: Hot water did not work - after 2 minutes of the shower running, the shower did not even try to push out hot water - turning the knob all the way to hot just turned off the water. Rooms also seemed a bit moldy, my allergies reacted to this.