Overview

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Hotel Grand Chancellor Townsville

334 Flinders Street, Townsville, QLD 4810, Australia
+61 747 292 000

£58+

Overall guest ratings

8.5/10 Excellent
Based on 987 reviews

Review highlights

  • 9.2
  • 8.0
  • 7.8
  • 5.1

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    A great choice for a stay in Townsville, Hotel Grand Chancellor Townsville is just 4.4 mi (7.1 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 987 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.2 "82% were happy with the room service."
      8.3 "83% found the restaurant service to be one of the best."
      7.1 "Lovely bar service, according to 71%."
      8.3 "Housekeeping was great, according to 83%."
    • 8.0 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 7.2 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      7.7 "77% said rooms were clean."
      9.6 "96% thought the view was good."
      8.0 "80% enjoyed the balcony."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Internet is average."
    • 4.9 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    Based on 542 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 7.8 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      9.7 "97% thought the view was good."
      7.7 "77% said rooms were clean."
      8.2 "82% enjoyed the balcony."
    • 7.3 "High comfort."
      8.5 "85% said the beds were comfortable."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    • 5.0 "Internet is average."
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    Overall rating

    8.6 Excellent
    Based on 246 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.4 "Good location."
    • 6.9 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 6.3 "Average value."
    • 5.9 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.2 "Internet is average."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.5 "Vibe wasn't good."
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    Overall rating

    7.6 Good
    Based on 49 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.1 "High comfort."
    • 6.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."

    Overall rating

    8.4 Excellent
    Based on 148 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Location is great."
    • 7.6 "Good breakfast."
    • 7.3 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      9.6 "96% thought the view was good."
    • 7.2 "High comfort."
      8.4 "84% said the beds were comfortable."
    • 6.5 "Average value."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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