Overview

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The Spa Hotel
Top Luxury Hotel

Mount Ephraim, Tunbridge Wells, TN4 8XJ, United Kingdom
+44 189 252 0331

£65+

Overall guest ratings

8.2/10 Excellent
Based on 944 reviews

Review highlights

  • 9.2
  • 7.8
  • 5.2
  • 4.9

Good to know

  • Friendly service
  • Spacious rooms
  • Pleasant hotel grounds

Nearby

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    About

    Enjoy your visit to Royal Tunbridge Wells with a stay at The Spa Hotel. You can visit the spa to indulge in massages, facials, or mani/pedis, and British cuisine is served at The Chandelier Restaurant, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 944 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 7.1 "Nice rooms."
      7.3 "73% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      8.2 "82% were happy with the bathroom."
      7.6 "76% said rooms were clean."
      9.5 "95% liked the big bathroom."
      9.5 "95% thought the view was good."
      8.0 "80% said the bathroom was clean."
    • 5.7 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 5.5 "Bar is ok."
    • 5.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Value below average."
      1.5 "85% said the breakfast was too expensive."
      3.6 "The price was too high for 64%."
    • 4.3 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 2.9 "Horrible pool."
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    Overall rating

    8.2 Excellent
    Based on 623 reviews
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 8.3 "Amenities are good."
      7.1 "71% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      8.7 "87% thought the architecture was beautiful."
      9.5 "95% enjoyed the lobby entrance."
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.6 "High comfort."
      8.7 "87% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      9.4 "94% liked the big bathroom."
    • 7.6 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      8.2 "82% were happy with the bathroom."
      9.4 "94% liked the big bathroom."
      8.0 "80% said rooms were clean."
      9.6 "96% thought the view was good."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 4.8 "Internet is poor."
    • 4.7 "Value below average."
      1.4 "86% said the breakfast was too expensive."
      3.6 "The price was too high for 64%."
    • 3.9 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.8 "Horrible pool."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 56 reviews
    • 9.3 "Terrific location."
    • 8.1 "Amenities are good."
      7.1 "71% thought the building was wonderful."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.6 "Good vibe."
    • 7.5 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 5.9 "Food is average."
    • 5.3 "Average value."
    • 4.6 "Breakfast is below average."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 264 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "High comfort."
      7.3 "73% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      9.6 "96% liked the big bathroom."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.5 "Rooms are ok."
    • 5.6 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.5 "Food is average."
    • 4.8 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 4.4 "Breakfast is below average."
      1.2 "88% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

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