Overview

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The Spa Hotel
Top Luxury Hotel

Mount Ephraim, Tunbridge Wells, TN4 8XJ, United Kingdom
+44 189 252 0331

£69+

Overall guest ratings

8.3/10 Excellent
Based on 998 reviews

Review highlights

  • 8.9
  • 8.2
  • 6.1
  • 5.0

Good to know

  • Spacious rooms
  • Friendly service
  • Stylish hotel
  • Pleasant hotel grounds

Nearby

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    About

    Enjoy your visit to Royal Tunbridge Wells with a stay at The Spa Hotel. You can visit the spa to indulge in massages, facials, or mani/pedis, and British cuisine is served at The Chandelier Restaurant, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 998 reviews
    • 8.9 "Location is great."
      8.3 "Great parking, according to 83%."
      9.2 "92% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.0 "Nice rooms."
      8.2 "82% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
      8.7 "87% liked the big bathroom."
      7.7 "77% thought the view was good."
    • 6.7 "Sufficient wellness & sports facilities."
      5.7 "57% thought the sauna was ok."
    • 6.1 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.0 "Average value."
      1.5 "85% said the breakfast was too expensive."
      4.1 "The price was too high for 59%."
    • 4.6 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 3.6 "Pool is below average."
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    Overall rating

    8.3 Excellent
    Based on 678 reviews
    • 9.1 "Terrific location."
    • 8.7 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      9.9 "99% found the grounds to be nice."
      9.6 "96% enjoyed the lobby entrance."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.3 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      7.8 "78% were happy with the bathroom."
      8.7 "87% liked the big bathroom."
    • 7.1 "High comfort."
      8.5 "85% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 6.1 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 5.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.6 "Value below average."
      1.3 "87% said the breakfast was too expensive."
      3.9 "The price was too high for 61%."
    • 3.9 "Pool is below average."
    • 3.7 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 49 reviews
    • 9.1 "Terrific location."
    • 8.5 "Amenities are good."
      7.6 "76% thought the building was wonderful."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.6 "Good vibe."
    • 6.9 "Average comfort."
    • 6.8 "Rooms are ok."
    • 6.1 "Food is average."
    • 5.3 "Average value."
    • 4.9 "Breakfast is below average."
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    Overall rating

    8.3 Excellent
    Based on 269 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.6 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.9 "Food is average."
    • 4.9 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 4.7 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Stylish hotel"
    "Pleasant hotel grounds"
    data provided by TrustYou

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