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The personal friendly service from the staff and the comfortable, relaxing atmosphere
A marvellous experience, hope we get the chance to stay again.
the pillow small and downy, unserviceable. the lift door noisy. the water conduit noisy. there is no fitness room. bathtub is small, and the water-tap of this get jam in. at 9 o'clock (AM) starts the benzine engine leaves aspirator!!! have a nice wakening! instead resting....
Good restaurant, great breakfast. No air conditioning
The staff was very friendly, rooms were clean, large, and bright. It was very difficult to find the hotel, it's not marked well at all. The meals are very expensive and eating in Zudov is a much better plan.
the view no
Rooms were excellent,the pool was lovely and the staff were very helpful also the food was excellent. Because of the road works it was a long walk into Vaduz. I think a curtsey bus would have been helpful
Service in the restaurant was too fast.
The restaurant I attended for dinner was exceptional. I know and understand what is exceptional cuisine, and the dinner was fantastic!!!BRAVO! The service of your staff was very good Bath towel was too thin and flimsy
Staffs were very kind and willingly helped their guests. The room was very clean, well equipped and completed with amenities.
The cleanliness of the room is excellent. The facilities in the room are worth for our money we paid. Hotel staffs are helpful especially, Miss Sandra Abbrederis, Hotel Manager. The location is in the center of the city where it is easy to find and go to visit anywhere. no
Fantastic room (jr suite), great location, helpful staff, nice breakfast n/a
Perfect Hotel. If the price include breakfast will be better. TV in the room can't use.
We stayed in a suite, which was lovely. We had a large room, and a lovely bathroom, with a steam-shower, which we made very good use of! The cook/waitress in the breakfast room provided excellent service, as did most of the other staff. The manager (wearing a 'manager' badge) who greeted us on arrival was one of the most arrogant people I have ever met. She provided very poor service. Despite this, (probably because we decided to ignore her rudeness) our stay was enjoyable.
Room was excellent (junior suite); breakfast is rather modest. No staff in the hotel after 10:30 p.m. - we did not have any problems with check-in though would prefer to have anybody on duty
fantastic room and a very nice staff
Fantastic location at the dead center of the pedestrian zone. Tourist office; Art Museum and Castle all a stroll away! Felt the food and beverage menu was lacking in imagination and was grossly over-priced.
Good location, very quiet and spectacular views but in practical terms only readily accessible if travelling by car. Very good restaurant. Staff not overly friendly or helpful. Wireless internet, although available, did not work
The restaurant location, menu and excellent food. The Hotel is in a great location with fantastic views over the Alps
The owner/manager Mr. Arthur is very prestative and polite. He helped us calling from his personal mobile to Swiss, to handle a situation. The view from the hotel/restaurant (especially the valley view) is breathtaking. The room, even the small one is very comfortable and clean. Its restaurant is a good option too. The small room has only a bathtub and the ceiling is low, so the bath must be taken sitted or the tub.
Comfortable, friendly, cosy, great location, good public transport links, good food
The view from the room and the dinning room. No
The food at the hotel restorant was good and we were able to taste the local wine as well. The staff was friendly and helpful.
This was an excellent hotel; they have a very good buffet breakfast and serve a fine dinner as well. The views are great. We had booked the "small" Garrett Room to cut costs but they upgraded our room at no charge so I do not know how small our original room choice was. The village itself has limited shopping.
Friendly and helpful staff and the location was true to everything promised. It was fun to have time to see some of the local celebrations on the morning before departure.
A beautiful view from the window, a big bathroom, free parking place a country style room, a little choise of dishes in the restaurant
Location very good, excellent views, helpful staff.
I stayed only few hours. Kind People and willing to help. Food in Restaurant too poor. Does Not deserve this cost of moneY
Please write at least 15 words friendly staff, great view from the bedroom window, dinner very good, if a little pricey, nice location.
The view was spectacular! We were given a mini suite for 3 of us (couple and 2 yr old) to accomodate us. It had a fridge - which was perfect for us travelers. Location was excellent - quick and convenient to sight seeing and shopping (with a car). Be advised the hotel electric outlets are different than standard Europe. Staff was good enough to get us an adaptor to charge our camera, cel phone, etc.
This hotel has a superb view over the Rhine valley. The restaurant has good food, reasonably priced.
The hotel had a very freindly and welcoming atmosphere. The lightbulbs were of far too small wattage within the room.
Very nice hotel with superb views and cozy country inn feel. Friendly and efficient staff, clean and comfortable room, good breakfast. Convenient, mountain road drive to Malbun ski area and Vaduz. Relaxing stay with no negatives.
They should close the bar in the basement. Mainly used by locals and rather noisy at night.
Staff was very helpful in helping us look up bus schedules, giving us tips on what to see, etc.
The food was terrific! The view was great.
Very kind staff, and clean rooms. Location great! Malbun is beautiful and we hope to return to hike again. Very family friendly.
The trip up the old road to this hotel is well worth the trouble. The views from our car as we journeyed to the top were well worth it. You can always close your eyes, if narrow roads and height are up setting to you.
Big clean rooms and good bath rooms, due to 1600m above sea level it will not be so super hot during summer - nice. Be aware when paying with card to select the currency of your card and not CHF - otherwise you pay 4% currency fee on top of any currency fee of the card. This is not the fault of the hotel, but greedy banks.
Whilst unsuitable for an overnight stop,that was our fault,the staff made us very welcome and we enjoyed the views.Food was very good.
Great location for a mountain getaway. Comfortable room. Fantastic meals. Good pool. Perfect spot for hiking, skiing or just relaxing. The guy running the place is very friendly. The door locks are a bit dodgy. Someone (probably the cleaner although my room didnt get made up??) got into my room and left the door open but nothing was taken.
Very friendly, helpful staff. Good amenities and facilities. Excellent for children. Had an enjoyable stay.
Really children welcome... All the information only available in German, although staff was really kind and willing to answer all our questions in English (childcarers also speak English)
Scenery. 1 When we arrived we asked for fish for dinner and were told they didn't have any. When we suggested we would eat elsewhere fish suddenly appeared! 2 The waitress at breakfast made it clear she was being put out by having to set the table we wanted to sit at rather than the one she wanted us to sit at. We told the receptionist on leaving but didn't get an apology or any suggestion they would speak to the waitress. 3 The hotel wanted us to leave our passports at the reception and we left them in error when we departed. This caused us a 4 hour detour on our return journey. I fully accept that we are responsible for our own passports but the hotel should also ensure guests collect their passports when checking out as people sometimes forget!!
Everything from the check-in till check out None
The staff were very friendly, the food was good and the room very clean.
Very helpful staff, enjoyed the buffet meals and a nice location.
Location and stunning views Those awful pillows !
the family atmosphere
Excellent service, great nature, tasty food, nice staff and a overall good stay even for only one night!