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|"Wonderful staff and accommodations"||(in 71 reviews)|
|"excellent staff, everyone helpful and friendly."||(in 15 reviews)|
|"Great location and friendly staff."||(in 70 reviews)|
|"One of the elevators was not working"||(in 8 reviews)|
|"Hot tub was out of order"||(in 2 reviews)|
|"Bathroom lighting could have been brighter."||(in 4 reviews)|
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I had some bags being held after I checked out. Although they weren't all returned when I gave them the tags, the forgotten bag was sent to my home address the following day, with out charge. That was greatly appreciated. Sabrina was very apologetic( on behalf of the staff involved) and helpful.
The rooms are looking in need of an update soon. We have always stayed at the Metropolitan when we come to Vancouver, because of their great location, friendly service and great rates. We have noticed that since the change of ownership, things are quite as personal when we are making bookings ( they don't recognize that we have been staying there so often over the years), but the service at the hotel is still excellent.
Great location Friendly and supportive staffs Nice and big room
Just limited on-site parking space. We had to park other place, since hotel parking lot was full.
Paid for two rooms/ king size beds and was ripped off. Given one queen bed and a king bed.
Though tiny, the beds and linens were very comfortable. Staff was very friendly and helpful.
The confirmation I received stated I would have a king bed, but the room I was given had two twin size beds. Very dated furnishings and decor in the room. The lobby had a less than appealing odor, something sour.
The food is excellent and the service is impeccable! Its location is close to most of my favorite restaurants in Vancouver.
The Metropolitan Hotel Vancouver is located near Robson Street, and it is packed full of amenities. There is a restaurant on-site, and guests can also enjoy the bar area for grabbing a glass of wine or a cocktail. The pool is located indoors, which makes it accessible all year long, and there is a well-equipped fitness center. The lobby has high-speed WiFi, and there is valet parking offered for those arriving in a personal vehicle. The terrace area allows guests to enjoy the pleasant Canada air, and there is a computer station for those travelers that need to get a little bit of work done.
There are 197 smoke-free guestrooms that are spread over 18 floors, and each of the rooms offers a minibar, coffee maker, and a bathrobe. The private bathrooms are spacious with shower/tub combos, and the high-end toiletries provided are complimentary. There is also a hairdryer supplied for guest convenience. The flat-screen television is hooked up to premium channels, and a free newspaper is delivered each morning. There is a small surcharge for using WiFi in the guest rooms. The kitchenettes are stocked with cookware, dishware, and utensils. Plus, they have refrigerators and microwaves. The housekeeping staff stops in daily.
Nearby attractions include the Queen Elizabeth Theatre and Canada Place. Within walking distance, guests will find the Vancouver Convention Centre and the BC Place Stadium. Rogers Arena can be reached via a 15-minute walk, and the nearest airport is Vancouver International, which is an 18-minute drive away.
based on 282 reviews
Value for money
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Reviews about Metropolitan Hotel Vancouver
Most popular landmarks
- Bill Reid Gallery of Northwest Coast Art 124 yd
- Vancouver Art Gallery 221 yd
- Harbour Centre 0.3 mi
- Orpheum Theatre 0.3 mi
- Canada Place 0.5 mi
- Dr. Sun Yat-Sen Classical Chinese Garden 0.7 mi