Pros (+) Large Clean rooms made this the perfect stay.
Cons (-) Breakfast closed a bit early for my lazy sleepy kids.
3 stars
Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
450 North Milwaukee Avenue, Vernon Hills, IL 60061, United States
Vernon Hills, IL
See location+1 847 918 1400Photos of Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
Overview
Close to local attractions and businesses, the Hotel Indigo® Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are “huge,” each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel’s artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. The indoor heated pool is relaxing, and our martini bar serves up 25 special versions of the cocktail.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Things to do
- Golf
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
8.1
Very good
415 verified ratings
Wonderful
208
Very good
76
Good
44
Okay
20
Fair
27
Mediocre
7
Poor
33
Summary of reviews
Guests say
Guests appreciated the good location and some aspects of the decor, but many expressed dissatisfaction with the cleanliness of the rooms and the professionalism of the staff. The hotel is showing signs of age, and noise levels were a common complaint. Overall, while some enjoyed their stay, others felt it did not meet their expectations, particularly regarding service and maintenance.AI-generated from customer reviews
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Score by provider
8.4 out of 10
250 reviews
7.7 out of 10
105 reviews
9.2 out of 10
1 review
7.3 out of 10
5 reviews
All reviews
Pros (+) The hotel was very clean and people were friendly .
Cons (-) The cost of the room was pretty high for one night but not too bad .
Pros (+) Room layout, no carpet on the floors (less allergies and overall cleaner) modern feel. A/c worked well and was very quiet. Overall the hotel was very pleasant.
Cons (-) Shower faucet was loose and almost falling off, towel hanger fell off from only the weight of a towel.
Cons (-) Stayed for 3 nights during which the TV reception was not fixed, although I (and others) reported it upon check-in. Fitness room is smelly.
Pros (+) The hotel was great with a nice restaurant and bar. The staff in the restaurant and bar were fantastic, extremely nice folks.
Cons (-) We had to get an accessible room since my wife is in a wheelchair. The room was very nice and clean and had a roll in shower. The only thing we did not like about our room and hotel was the fact that the bed was pretty darn small. It wasn't even a queen size bed. They should probably think about putting a larger bed in the accessible rooms. That's my only complaint about the Hotel Indigo. Everythi...
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Location
450 North Milwaukee Avenue, Vernon Hills, IL 60061
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
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See most recommended stays in Vernon HillsGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 2.0 mi |
Nearest airport | Chicago O'Hare Intl |
Distance to airport | 17.7 mi |