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The personal touch, the comfort and the quality of the rooms were excellent. It was my 50th birthday and had a super time, restaurants and main square only 5 mins stroll away. Note: get a parking permit from Information office in Grote Market and you can park for upto 2 hours free. Ideal for a quite break away for 2. Absolutely nothing.
Excellent: lovely garden, clean and stylish room, great breakfast, no problems with internet (free wlan)
It is a lovely tiny hotel within beautifuly renoveted old house,,,lovely garden
The very friendly welcome, the exquisit interior design of a "listed" building, the surprise of a visit toi the historic town of Veurne, the deliciously prepared breakfast. It was all splendid! Nothing!
I can highly recommend Auberge De Klasse: it offers great value. The rooms are quiet, luxurious and attention is paid to the smallest detail. The en-suite bathroom is charming and well equipped. Breakfast is delicious with a wide selection of bread and fresh cut fruit. The Manager is very helpful and can provide you with information on nearby Veurne.
Had a great and relaxing overnight stay. Nothing.
Very pleasant stay, we were made very welcome. Lovely bed & breakfast
Beautifully restored farmhouse,easy to find and a really good breakfast all stylishly presented.Good location for the town and touring around the Ypres area
Felt very welcomed greeted by the owner with glass of wine.rooms very nicely decorated and you can feel personal touch throughout with bathroom equiped with up to date fittings.lovely fresh breakfast with homemade jams and freshly squeezed juices and no instant coffee in sight.fantastic choice of bars and restaurants just a stone throw away.
Warm welcome. Close to centre of Veurne. Luxury facilities. Good breakfast
Very comfortable hotel, with a good breakfast. Nice location in Veurne. A bit pricey...for what you get...
very clean and a lovely setting,very relaxing
The friendliness of the staff, secure parking, excellent buffet breakfast, quiet relaxed atmosphere and close to the town centre for shopping and culture.
Breakfast was great. Staff was efficient and helpfull. Super clean design room and bathroom.
Very nice bed & breakfast, nice spacious rooms, delicious breackfast buffet, parking available, 5 km from beach and interisting price. Highly recommended. Take also a look at their website.
The hotel is located in a very quiet place of Veurne, it has a nice inner court. Breakfast was good. Staff was very pleasant. I had a bad night because of mosquitos! They came from the pond of the courtyard just below the family room window. This was very unpleasant!
Very nice location, very quiet, friendly people, nice breakfast, carparking spot inside the location Many mosquito's in the room
A really lovely hotel, spotless room, great breakfast in the heart of Veurne town! I'd certainly stay there again.
Very well presented accommodation with good facilities.A very quite location but nice to stroll around.. Nothing
The style of the building and the excellent breakfast. Also, the location which was very agreeable I was a bit cold. Only one of the two room radiators could be made to work.
Well positioned close to all the restaurants, promenade and casino. Hotel restaurant was good. No air conditioning. No tea and coffee making facility. Expensive for room with no sea view. Noisy at night.
de parking aan het hotel is een pluspunt, idem voor het parkeren van de fietsen. ook de mogelijkheid om je hond mee te brengen vind ik fijn.
Proximity to the beach, location is ok. Friendly staff, available to help. Rooms are ok, fair value for money.
The location of the hotel is ideal - in the middle of the city centre and a few steps away from the coast. For a four star hotel, you would expect airconditioning in the room. A toilet brush would also be appreciated.
room with satisfactory space; quiet (back); very efficient cleaning personnel who additionnally were multilingual and very nice ! New linen every day without asking it.Reception personnel, though not proactively "kind", was very helpful once you ask for something ...which is better than being kind without efficiency breakfast price/quality relation ist overdone, one can have perfect breakfast for half the price nearby. Parking fees are the same as official parking, and might be somewhat lower for guests who stay there for a number of nights (degressive tariff). Parking entrance very narrow for middle size cars already.
In central position near beach and centre
Excellent hotel, right by the beach, near to the casino. Would definitely recommend it to anybody thinking of having a short break or stop over in Ostend.
Excellent location near the venue of an event I attended. Spacious rooms. Professional staff. Only 2 tv channels available
All the staff were friendly, helpful and welcoming. The food was excellent with a wide choice of breakfast and evening meal buffet. The room was very comfortable and well maintained and the interconnecting doors for families was a real bonus. . The hotel is in a good location for local amenities and access to nearby secure local parking was really useful. We will definitely return here.
very comprehensive selection at breakfast.first class.
The location was ideal for the centre.Hotel had secure car park.Breakfast very good .A nice relaxing bar and lounge.Easy checking in /out .Staff very helpfull and friendly
I went on a short break with my wife and have stayed at this hotel before. We found the staff very friendly and the public areas of the hotel are were kept clean although the furniture at the front is a little worn. We enjoy a drink at the bar after having eaten out at one of the many local restaurants and the staff behind the bar are sociable and enjoy a conversation. The breakfast was enjoyable and there was a reasonable choice. Nice freshly ground coffee which I enjoy. The situation of the hotel is very good, just a short walk from many restaurants and bars as well as the shopping centre. The only downside was our room no 223 was looking as if it could do with a good makeover.The tea tray was brken in several places around the edge and needed throwing out and the wallpaper was dirty and coming loose at the joins. Despite this the bed was very comfortable and the room was cleaned daily to a good stndard and the cleaning staff were very pleasant.
The low price, also the room was quiet at night The part of the hotel we were in was very cramped - room, corridors, staircases and lift. Breakfast was extensive but the hot buffet was warm at best.
great breakfast, friendly staff, good bed & pillows bathroom a bit aged
the room was cheap
I liked that the hotel was very central with plenty of parking
Location, comfort of room. Room was quite small. Hotel parking expensive, street parking limited.
we just liked the room...and the area. Breakfast was good. First we received a room which was not ready (10pm!!!)...we had requested a big bed room and we received a twin bed room. the personel of the hotel was not very kind!!
The location was excellent. The breakfast was very good with plenty of choice. The early check-out time of 10am - it was a struggle to get teenagers up and fed and ready to leave by 10am.
Breakfast was very good Staff were not very service minded Location was quite a long walk into the centre Swimming pool was very small
We really liked the pool, sauna etc. It was small but very convenient. A big plus for us. Reason to stay at the hotel. we didn't know you had to make a reservation for dinner beforehand but got good directions to a perfect restaurant in town.
There are a lot of good points: the location (very near the tram station), the room (spacious and comfortable, including the bathroom), the buffet breakfast(good variation and tasty) etc... One and only: there was no tea pot in the room, which was a bad surprise to us, Japanese. Almost all the hotels and lodges in Japan, the USA, Canada, New Zealand and so on have one for guests to use. We took some Japanese tea packs with us, which was just a mockery.
Breakfast was good. We arrived by 5p.m. and were told that we were too late to book in for dinner that night! with the number of guests in the hotel, I did not think that a small variation should have caused the kitchen too much problem with over 2 hours to prepare for this!. This soured our opinion and stay in the hotel.
The Hotel it's very good. None.
we had a family room which was very comfortable and spacious. Breakfast was good and with lots of choice. We found it a little too far from the central squares. If you hadnt managed to reserve a space outside the hotel the parking was difficult at times.
Location from ferrie terminal at Ostende and Dunkerke The room very poor lamps dont work hairdriyer dont work low budget room
i didn't receive dinner on one evening because you have to reserve in advance. I was never informed to do so. According to the personel it was impossible to add one person. Barservice was not good. They didn't walked the room, you had to order at the bar itself, not a problem, only when they are at the back, don't come at the bar and block the little bell with a paper, you get thirsty.
Clean, good service, nice swimming pool for kids
You step out of the door, straight on to the beach. Impressive architecture, unpretentious, upmarket style and luxury. Staff were helpful. Nothing, strongly recommended.
Location to the amenities of the city as well as our own leisure activities No tea or coffee facilities in the room. his would have put my comfort score upto good from fair.
sea view hotel staff
Location Needs refurbishing badly.
Very good location and beautiful viw of sea/beach Room decor was very dark and dull
large rooms, the rooms and hotel still have their beautiful original style but comfort is there. Beautiful view on the sea from the room and from the breakfast room. noise from room nextdoors.
The back door of the room opens onto a veranda / balcony directly adjacent to the beach, affording excellent beach views, sunsets, and the sound of the ocean lapping at the beach filling your room all night long if you leave the doors open. A bit on the pricey side given that it's a very nice but definitely aging hotel. That said, the location and see view rooms with balcony are worth the extra cost.
Excellent location. Beautiful view of beach, sea and Albert promenand. Room and bathroom are very big, with a beautiful seaview. It was also very calm in the room. There was very poor breakfast. No fish, no vegetable, a little fruits. And no tea and coffee facility in room. Rooms are out of fix.
The location of the hotel is great and the terrace on the the palace room was spectacular For a room marketed as a palace room, the amenities were under par. No slippers, no bathrobe, cheap towels and toiletries do not belong in a palace. the room itself was excellent however.
The Hotel is clean, comfortable and the staff are helpful, the hotel is located almost on the beach and in close proximity to beach front restaurants. There is a tram stop outside the hotel, although a relatively modest walk will take you into the town.
A quiet hotel with a very nice view on the north sea. Breakfast was excellent! It's a shame there's no Spa because this hotel has a perfect location for it. I called the reception from my room but they did not pick-up, not even a voice to tell you hold-on the line etc. The same number is the emergency number...strange!
Ik vond de locatie heel handig. Ik lag op kamer 3040 , tot mijn spijt vlak naast de nogal rumoerige lift. Wanneer dan 's nachts klanten binnenkwamen was dit goed merkbaar aan de dichtvallende deur beneden en de geluiden van de lift. Ik had deze korte werkonderbreking geplant om even kunnen uit te rusten, dit is helaas mislukt. Ik vind het ook niet meer van deze tijd om 4€ per uur te vragen voor 'n internet verbinding. Het ontbijt was niet slecht maar ook niet uitbundig. Ik heb bv 's morgens geen spek kunnen vinden, toch nog altijd een klassieker dacht ik. Ook van het onbedekte 'prepare' vlees werd ik niet vrolijk.
The location is nice. The second day no additional toilet paper was given . We ran out.
a clean and pleasant hotel with a good bar
staff very friendly and helpful. Breakfast could have been more choice, ie cooked bacon,beans etc. cost of hotel parking
clean hotel top to bottom + very good staff no air conditioning charge for use of room safe
Location to the Town, Cleanliness, Selection of Breakfast Items. Nothing to Comment.
Friendly helpful staff, good breakfast menu, bar open 24 hours We wanted to use the sauna and steam room, the information in the hotel room did not say that you needed to reserve it in advance in order for it to heat up, so we were unable to use it when we wanted to
Good, flexible staff. Cooperative with changes in booking breakfast relative simple, however sufficient
breakfast and the swimming pool No, but a couple of details would have made it even better
the staff were friendly and helpful at all times I felt to be made at home during my stay here the facilities were clean and up to date my room was kept clean throughout my stay I was not happy that the sauna and steam bath were advertised as part of the hotel facilities not listed as chargeable.....eight euros per person per hour....not proper...not fair!
Excellent position close to beach and town centre.
Very friendly and welcoming, ideal position in Ostend
No tea making facilities in room
Very impressed enjoyed our stay. Staff could not do enough for you and the hotel had many small touches that impressed very good value for money strange noises from plumbing
I have stayed here several times and have each time been satisfed with the hotel. The breakfasts are good, rooms clean and of a decent size and you're within a stones throw of the city centre and the sea-side. Recomended! The only thing that I would suggest is that the sheets and blankets on the beds could be replaced with duvets as I find the former a little old fashioned, but otherwise no complaints.
Excellant breakfast,large selection. Very friendly and helpfull staff. Bedroom - good storage, extremely clean,useful additions to spot less bathroom. Perfect position,close to the seafront and shops/restraurants. Attractive lounge/bar.
Nothing special.... I'haven't lucky on this one... I asked for a triple room and i received and payed for a double, the room was small, and the bad for the kid was just by our side. the photos on the web about the triple room do not correspond at the real...
Location in Ostende, close to beach and shops. Good bars and restuarants nearby. Parking
This is our second stay at the hotel and overall excellent . The staff are very good , comfortable room and breakfast is also good.The location is ideal for shops,bars , eating places plus the beach is a 2 minute walk.We will return again.Oostende is one very friendly no hassle easy to get round town and suits all age groups Nothing
Sea view from the balcony, central clean and cosy. Not the hotel's fault but noisy building works next door.
Very friendly staff and excellent location
Friendly staff, excellent breakfast, good rooms, great location - quiet side street but within easy walking distance (less than 5 mins) to the shops, restaurants, park and beach. The Hofkamers also had something which is a bit of a rarity in many hotels - a double room with TWO comfortable seats in it!!
Really comfortable and staff excellent as was the beakfast.Would recommend the hotel.
Staff very welcoming and friendly. Great hospitality. Nice family atmosphere. Would definitely stay there again. Room for single person a bit on the small side. Would have like tea/coffee making facilities in room.
This ws our 2nd timeto stay at this hotel and the owner was as friendly and helpful as ever. Breakfast fantastic
Excellent breakfasts, good Internet connection, convinient location in the city and and in general very good service I don't remember such things
Very friendly, conveniently situated, great breakfast, would stay again
Noisy room (building work outside) was replaced by more adequate room Helpful hotel people, whatever the matter 2Nd room got had shower only, at the same price as room with bath Payment by cb upfront, at arrival.
the friendliness of the staff nope
Very friendly staff. Breakfast was excellent with a vast choice, all tastes catered for. We ordered double room - but ended up with two single beds!!! Not good for romantic weekend!
it was in an ideal location for shops and bars
Good breakfast and breakfast room; friendly staff Our streetside room was rather noisy into early evening hours. At 6.30 Sunday morning some revelers were shouting and singing all along the street for not quite 30 minutes. Had to leave windows open for air.
Location Lack of WIFI anywhere in room
The Staff at your Hotel were really Friendly even though we have been to Ostend many times and in different hotel's we will certainly recommend the Acess Hotel and we will diffently use your hotel again as it was one of the friendlyest hotels we have stayed in Ostend .A big thank you to you all for making our few days there even more special
Nice location, fair price-quality relation Bathroom, no parking closeby
Gentleman on reception was helpful when the oxygen delivered for my brother did not work correctly he rang the people concerned and they arranged to visit the hotel that evening and sort out the problem We all three of us felt that this hotel was not worthy of its 4 stars, very small bar lounge, no apparent room service, only able to eat in the restaurant if meals ordered in the morning for the evening from a set menu with little or no choice, did not appear to do bar snacks, as no information was availbe in the hotel info leaflet in room
Comfortable bed and pillows, flat screen TV, great shower, good breakfast No kettle and condiments in the room
The actual hotel room furnishings were OK , although Bathroom was poor and the air conditioning needed serviceing as it smelt of stagnent water when used. We were told by the manager that it had been used all summer and needed servicing!!!! The reception staff were very unhelpful, all corridors were dark and unlit to the point of being dangerous. Opposite the hotel, within 20 metres were building works, with builders dropping things into a metal skip at 7AM, next to your bedroom window. The window had to be open due to Air conditioning not working. Not sure how this hotel is rated 4 star, as its the worst 4 star I have ever stayed in.
Very central to the town Noisy even on the 7th floor (at the front). Must book back room next time.
Good restaurant and breakfast Poor sized room with poor ventilation for the price and stained carpets
The resturant was very nice although expensive The room was very small and poor furnished-also beware of the mosquitoes through the windows at night,I was bitten alive!
The comfort and the location in the city. no everything was fine
Been several times over the years, great location and ideal for the town centre.
Very good adress. Pleasant brakfast.
The facilities for storing our bikes were excellent. The staff were very helpful and accommodating. The breakfast was delicious.
On the beach front, handy for the restaurants bars and casino. Views are beautiful. Little or no ventilation in the ground floor studios, one studio bathroom was too narrow and badly designed.
Friendly staff, cleanliness of the room,value for money.
Efficient and courteous receptionist. Good breakfast. Nice room. View from bedroom onto courtside was not good but this was not the fault of the hotel. What could have been done to improve it was to remove cans and rubbish etc from the roof onto which the room overlloked.
Easy location, welcoming staff, and very nice decor in the bathroom and the breakfast room.
decor, staff building workat seven in the morning!
Its very close proximity to a Tram station Like I said fact about not being able to use American Express
Excellent location, friendly and helpful staff, very clean and "fonctionnel" studio.
A very reasonably priced, clean hotel with helpful staff. The room was adequate, the shower excellent and the breakfast ample and tasty.
The management and staff were first rate and very hospitable. The breakfast was also very good. The only negative comment was the wifi connection where we were on the 4th floor did not work for us.
The staff were amazingly helpful and friendly. The room was modern (not common at hotels in Belgium), clean and comfortable. Trams run frequent and very close to hotel, handy to hop on and off the tram, but not much chance for a lie in.