Pros (+) Comfy bed
Cons (-) No bar or restaurant. Bathrooms are ok but you bang your head on the shelf over the sink and the height of the bath for getting into for a shower is high.
4 stars
Mercure Hotel Raphael Wien
Photos of Mercure Hotel Raphael Wien
Overview
Situated in Vienna, Mercure Hotel Raphael Wien is within easy reach of the Vienna State Opera and The Danube. It is surrounded by a range of well-known shops and is within a 10-minute walk of Wien Westbahnhof Train Station.
Those staying at the hotel are welcome to take advantage of the relaxation facilities, which include a sauna. Free wireless internet is available.
Mercure Hotel Raphael Wien has 77 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have a comfortable stay. Guests can relax in the comfortable seating area.
For guests wishing to dine out during their stay at the hotel, there are a variety of eateries situated close by. It is also a short drive from Schonbrunn Palace and Cathedral of Vienna.
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Amenities at Mercure Hotel Raphael Wien
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Window
- Quiet street view
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Sofa
- Landmark view
- Lockers
- Telephone
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Mercure Hotel Raphael Wien
8.0
Very good
4795 verified ratings
Wonderful
1855
Very good
1112
Good
960
Okay
343
Fair
299
Mediocre
107
Poor
119
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, with easy access to the city center and nearby attractions. However, many reviews highlighted issues with the service, cleanliness, and breakfast quality, with several guests noting that the breakfast items were often cold and lacked variety. Additionally, some guests found the bed comfort lacking and expressed dissatisfaction with the staff's responsiveness to maintenance issues.AI-generated from customer reviews
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Score by provider
8 out of 10
164 reviews
All reviews
Location
Wallgasse 23, 1060 Vienna, Vienna
What's nearby
- Theater an der Wien1.3 mi
- Kunsthistorisches Museum1.3 mi
- Schönbrunn Palace1.4 mi
- Parlamentsgebäude1.4 mi
- Karlsplatz1.5 mi
- Wiener Staatsoper1.6 mi
- Vienna Museum1.6 mi
- Hofburg1.6 mi
- Karntner Strasse1.7 mi
- Universität Wien1.7 mi
- Tiergarten Schönbrunn1.8 mi
- Stephansplatz1.9 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mercure Hotel Raphael Wien
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | £92 |
Average price (weekend night) | £112 |
When to book a room at Mercure Hotel Raphael Wien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 1.9 mi |
Nearest airport | Vienna Intl |
Distance to airport | 11.7 mi |