Overview

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Mercure Hotel Raphael Wien

Wallgasse 23, 1060 Vienna, Wien, Austria
+43 1905 9660

£51+

Overall guest ratings

8.2/10 Excellent
Based on 2,173 reviews

Review highlights

  • 9.1
  • 7.8
  • 6.4
  • 4.8

Good to know

  • Modern Hotel
  • Comfortable beds
  • Train station is close

Nearby

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    About

    Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews of Mercure Hotel Raphael Wien

    Overall rating

    8.2 Excellent
    Based on 2,173 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "Only 68% said the rooms were modern."
      6.3 "63% thought the kitchenette was ok."
    • 4.8 "Disappointing food."
      3.8 "62% found the side dishes unedible."
      1.8 "For 82%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.8 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    Based on 1,455 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "Only 67% said the rooms were modern."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.0 "Food is average."
      3.9 "61% found the side dishes unedible."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.8 "Bar is disappointing."
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    Overall rating

    7.9 Good
    Based on 282 reviews
    • 9.1 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.2 "Good breakfast."
    • 7.0 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "Only 61% said the rooms were modern."
    • 4.9 "Disappointing food."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    Based on 434 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.3 "Good vibe."
      7.1 "71% thought, the hotel was modern."
      9.5 "95% said it was a stylish hotel."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.8 "Only 68% said the rooms were modern."
    • 4.7 "Disappointing food."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.7 "Bar is disappointing."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Modern Hotel"
    "Comfortable beds"
    "Train station is close"
    data provided by TrustYou

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