Overview

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Mercure Hotel Raphael Wien

Wallgasse 23, 1060 Vienna, Wien, Austria
+43 1905 9660

£50+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.6/10 Good
Based on 1,880 reviews

Review highlights

  • 9.0
  • 7.5
  • 4.9
  • 4.7

Good to know

  • Comfortable beds

Nearby

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    About

    Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,880 reviews
    • 9.0 "Terrific location."
    • 7.5 "High comfort."
    • 6.8 "Internet is average."
    • 6.2 "Service is ok."
    • 5.1 "Rooms are ok."
    • 4.9 "Not very clean."
    • 4.7 "Breakfast is below average."
    • 2.4 "Food is inedible."
    • 0.0 "Bar is disappointing."
    View all review categories

    Overall rating

    7.7 Good
    Based on 1,184 reviews
    • 9.1 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      9.0 "90% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
    • 5.2 "Rooms are ok."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
    • 4.5 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.7 "Food is inedible."
      1.8 "82% did not like what was on the menu."
    • 0.0 "Bar is disappointing."
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    Overall rating

    7.4 Good
    Based on 319 reviews
    • 8.8 "Location is great."
      8.8 "88% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
    • 6.5 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 5.4 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.4 "56% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.0 "60% complained about the bathroom."
      3.5 "65% thought they were poorly maintained."
      4.6 "For 54%, the rooms looked old."
      4.4 "56% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.2 "Food is inedible."
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    Overall rating

    7.5 Good
    Based on 376 reviews
    • 9.1 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
    • 7.4 "High comfort."
      7.9 "79% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      7.0 "70% thought it was pleasantly quiet."
      8.1 "81% liked the big bathroom."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.1 "Service is ok."
    • 5.8 "Rooms are ok."
    • 5.4 "Average cleanliness."
    • 4.4 "Breakfast is below average."
    • 2.0 "Food is inedible."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews


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