Overview

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Mercure Hotel Raphael Wien

Wallgasse 23, 1060 Vienna, Wien, Austria
+43 1905 9660

£61+

Overall guest ratings

8.3/10 Excellent
Based on 2,203 reviews

Review highlights

  • 8.8
  • 7.8
  • 7.7
  • 6.6

Good to know

  • New rooms
  • Modern Hotel
  • Comfortable beds

Nearby

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    About

    Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Laundry service
    • Restaurant
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,203 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      7.7 "City centre within easy reach, said 77%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good breakfast."
    • 7.7 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.1 "71% liked the big bathroom."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      5.0 "50% thought the kitchenette was ok."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.7 "Bar is not good."
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    Overall rating

    8.3 Excellent
    Based on 1,453 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
    • 7.0 "Good breakfast."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.6 "Bar is not good."
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    Overall rating

    7.9 Good
    Based on 308 reviews
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.9 "Good breakfast."
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 6.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      7.0 "70% appreciated the modern rooms."

    Overall rating

    8.2 Excellent
    Based on 440 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.9 "Good vibe."
      7.7 "77% thought, the hotel was modern."
      9.5 "95% said it was a stylish hotel."
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Only 52% thought the furniture was functional."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 4.8 "Disappointing food."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.4 "Bar is not good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "New rooms"
    "Modern Hotel"
    "Comfortable beds"
    data provided by TrustYou
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