Great position, excellent value for money!
How helpful the staff was especially the desk lady Ana who we met our first day at the hotel. Also we had a great room on the 4th floor overlooking the sea and beautiful sunsets!
Good size room, lovely garden and pool, nice restaurant
Nice breakfast, with a great variety of fresh products. The location, because you are outside Oporto but in fact you just need to cross Arrabida bridge to get in the city. The facilities for young children.
Friendly base for exploring Porto Rooms could be bigger or a balcony would have been a big improvement
good accesses by car and near for the summer festival "Marés Vivas". very clean, great staff and large double room. great! bed size: for a double room should be a littler larger.
Good location, nice rooms, good facilities
swimming pool and terrace
fresh fruits at breakfast.bus stops conveniently close . friendly service. Afurada village close by. tea at breakfast..water for it should be boiling hot NOT just recently boiled; please get an electric urn! also it was nice to make drinks in rooms; but could we have China not paper cups.
As previously stated the location of the hotel, at the top of a hill was not what we expected and appeared much further to the centre of Gaia than was stated. Walking back up the hill was a daunting task, even for able bodied visitors.
Nice view through window, pool.
The room service (including the telephone assistant) was excellent. The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.
Great design and services
Very nice lounge bar at the top of the building.
all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before n/a
The staff was very friendly and happy to serve you. Big spacious room, clean. The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.
Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.
Staff was excellent, Grappa food was exellent no
All was excellent! All was pleasant!
The hotel's facilities are fantastic and the staff couldn't be anymore helpful. There was nothing I didn't like about the hotel
The Concierge attendance
I can't consider it a five star hotel - maybe it has been several years ago... but the room now is not adequate to the rating.
I did not like to have a drug junkie parking cars in front of the main door at the hotel. Also I did not like to pay to use the pool.
Execelent breakfast Carpets in the room and below average bedding. No Tea/Coffee making facility and ironing board not available
Most of the staff were very attentive and helpful in their suggestions of how to get around the surrounding area, and especially when we lost a wallet - they made many attempts to get it back and despite being unsuccessful we really appreciated it.
Good price - value ratio It is a good hotel, but definitely not 5 star by any standards
The price was reasonable and the hotel was decently close to the center of town. The room was quite old looking and really needs a face-lift. The location was constantly filled with aggressive pan-handlers.
Room and breakfast Price of car parking. They charge full day even if staying just overnight.
Very comfortable athmosphere Pool closed (bad weather)
The staff are superb! we choose this hotel every time we travel up to Porto.Velean rooms, pleasent staff. There is smoking in the lounge which makes it uncomfortable, as Im alargic, so I cant use the lounge.
Service déplorable. Très loins d'un 5 étoiles.
I stayed at the pool floor, on the top level, renewed and with a superb view over the city, with a nice swimming pool that should be terrific... during summer time:) I made a mess of my suit during dinner, and I asked if they could clean it up in the hotel laundry. I found out lather on that they didn't felt comfortable clean it, as that was not their specialty, so they took it out to a professional dry cleaning. thank you! Forget facilities, great service, wonderful people, is the true spirit of 5 stars hotels, and Ipanema Park staff has it.
Extra charges for use of facilities, Ie swimming pool.
The location is excellent right in the centre and in a walking distance to most of the sights. The room was a bit small but comfortable and the bathroom had a window with a nice view of the city. Breakfast was excellent and in my opinion is worth the 9€ they charge. We made a reservation to use the hotel parking and it worked out fine. Nothing that I disliked in the hotel.
Well maintained & comfortable, also a great view Up on a hill
Excellent location, could walk to everywhere. Friendly staff. Rather sterile bar and restuarant - not a major issue
Restaurant food was bad.
Friendly staff, breakfast (good food and nice view over the city) The double rooms are rather tiny, when choosing the standard room. Nevertheless this was not annoying. During the weekend when it was more crowded the quality of the breakfast was less good; f.i. the fruit bowl contained less different types and less nice fruits.
Next to the train station
Personal service Poor breakfast
Good central position
We liked the efficiency and courtesy of the staff and the central location to the fine city of porto and its tourist and business centres. we felt the lounge lacked upright seating and areas for a quiet personal conversation or reading area
friendly staff; clean room; good location; great hotel overall room was tiny
The actual building- it was fairly new and design was nice. The staff was on the hold quite friendly and helpful. The standard of Sheraton chain is really lacking --this hotel did not provide sufficient umbrellas for guests and did not do anything at all to help guests travel in the rain. The restaurant is quite overpriced and food was not as good. The rooms also did not have robes or slippers until you request for them!
Very modern and clean with a good spa and pool and great staff
Lovely room. Helpful staff. Short walk to the metro. Breakfast was extra but worthwhile. The blind between the bathroom and bedroom was not working. Room service food was very good, except for the side salad.
staff attentive and helpful a little too far from centre for a lengthy stay
Staff were extremely friendly and attentive. Nothing was too much trouble. Our towels were removed each day by housekeeping and not replaced! We had to keep calling housekeeping to bring us clean towels!
Beautiful hotel; great staff; standard room was spacious and well designed; nice spa, gym etc The hotel was located far from the city centre (about 7 euro cab ride - too far to walk).
The friendliness and efficiency of the staff, the excellent cuisine and the modern design of the hotel and the rooms.
The service is excellent, quick and polite.
comfort with luxury
Mecure Porto Gaia was one of the best location that we have stayed in. Close to the quay and the Porto action. Very accomodating staff. Limited use of fridge space because of hotel items not being able to be removed.
staff were friendlyand helpfuland location was good.However would be godd if they had family rooms
Accommodation was good and clean, good facilities at the hotel and convenient for the adjacent shopping centre, restaurants and Porto centre
Good location and a great room. The bathroom looked old compared to the room that was very modern.
Very accomodating staff. Good location between city centre and beaches. Hotel is not clearly signposted when coming via the motorway.
Good room space, interesting decoration of de hotel . nothing
excellent price for a 4 stars hotel. Kind and helpful staff, speaking every language. Lovely and comfortable room. Beautiful view of the city and river
Our room overlooked a busy road but we did not experience any noise from inside or outside the hotel. Very peaceful and relaxing environment.
rooms at the privilege floor are excellent
Ambience and comfort of hotel Location is wholly unsuitable without a car. It is not possible either to walk across the bridge or get down to the riverbank without crossing a six lane motorway and its approach roads. No metro. Local bus stop not currently in use either.
Very clean, confortable, wonderful breakfast Nothing
The staff were nice and maybe even too zealous (our towels were changed every day even though we followed the instructions available to signal that we didn't need that). The location was excellent and even after missing the last metro/bus we got back ok after a nice stroll through an extremely chilled-out Porto. It would have been great if some of the lovely Portuguese pastries had made their way into the breakfast menu ... :) However, all the other extremely good things about the hotel (including the good bus connections into town, handy restaurants across the street and supermarket around the back) outweigh anything else.
Nice well located hotel with helpful and friendly staff
It is clean, the staff is friendly. There is now gym. The food is terrible.
Very comfortable family two-rooms suite, well sound-isolated, good breakfast with a rich assortiment, the hotel is easy to find from the highway A29 to Porto.
Everething was nice and fine No
Staff friendliness and relaxed attitude No
The helpful staff on reception.
The friendliness and profetional manner in wich we were attended. And the effort ALL staff made to speak to us in English.
Closeness to where I was working & the airport
The beds were clean and comfortable and staff very friendly. It is situated right next to Exponor. The walls, carpets and chairs in the room 304 were a a little dirty and had stains on them. The buffet breakfast was just ok.
Staff was very helpful and considerate. Shuttle service did not start in time to get us to the airport for our flight.
staff attitude was first class. pol closes too ealry opens too late
The most positive aspect and probably the only reason I would go back is the Hotel location, regarding my needs, as it is accross the road from Exponor. I think the Hotel charges too much for a room. They are charging more than 90% of the Hotels in Porto for the season. They have a long way to go on improvemnets to justify their daily rate.
easy to find and not far from porto airport
Pretty good hotel, although basic. Staff helpful. Ideal for an Ikea shopping trip!
the hotel was handy for the early start at the airport as it is nice and close, excellent breakfast
convenient location, polite, friendly welcome, good internet facilities, great beds, good airport shuttle service. nothing, it was great
The staff were very friendly and helpful. Hotel Tryp Porto Expo is conveniently located to Oporto Airport. It is a tidy, modern, business hotel, across the road from a large conference centre, with free car parking. If you book a room when no conference is occurring you can expect a very good rate.
location close to family and shopping. a bit noisy
Mainly the value for quality
Nice rooms and lovely breakfast. Reception staff, very lousy not interested at all. I had to talk to 3 or 4 of them and they were all plain and tasteless service wise.
the fact that was in a safe and elegance area. The breakfast was so poor, that can't imagine
The center proximity. No.
The hotel staff are very helpfull and the room was beyond my expectation
location of hotel Breakfast is rather simple (not a big trouble). Do not expect terrace with wonderful sight (it is fair mainly in summer)
everything was ok. I had already stayed at this hotel before and liked it, so I chose it again
The parking spaces are very small and they aren't that many. The room had the toilet flusher broken, and they put me just right to the stairs. At night you can hear people walking in the stairs, so be sure not to get a room next to the stairs/elevator. After that they changed me from room and everything was ok. I didn't like the parking spaces and the time they took to tell me that the flusher was broken and that i needed to change room - took me to complaint 3 times for them to say that that i needed to change room.
Easy check-in and parking was a big plus; next to a large shopping center; staff helped us to find the hotel. 15 min by foot to the metro; breakfast was OK [could have been better]
Very friendly and helpful staff - a lot of good advices and interesting information about Porto. Standard good for this price. We had room at the back, so it was quiet.
The owners of the hotel were extremely helpful, giving us information about the cityand transportation. also, the hotel is in a great location, near a metro station
Small family run hotel, close to the metro station (for those coming from the airport) in a 10-15 min distance to the city centre. Seemed to be a safe place, didn’t have any problems by coming home late at night. The room wasn’t that fancy, but clean and comfortable. Great price for value, excellent place to stay for those who are spending more time in the city, rather than in a hotel. Big thanks to the owners, their advices helped much more than any touristic book.
The staff is great and very helpful. They provided us with very detailed info/map about what to visit and are very friendly.
Welcoming and nice staff. Clean. Not so far from city center. It is okay for couple of days, if one doesn't look for luxury. Cold (no heating). No elevator.
good value B&B, small but clean room, and 15 min walk into Ribiera so suited us well for a 1 night stop over
Nice owners. good breakfast. new towels everyday Bit far away from the city to walk but a underground very close by.
The breakfest and the room
Street-side room is very noisy, the sound like sleeping in the street.
Great B&B, easy access to the Ribiera etc - 15 - 20 mins walk, 2 mins Metro Guimaraes, 904 bus stops on street leaving town, street behind to go into centre. Breakfast is fine, rolls, ham, cheese, croissant, yogurt, juice, fruit, coffee, plenty to fill you up. Many cafes locally offering great value for money and basic Portugese meals. Staff very helpful in the Residencial. Very good value for money - certainly recommend if you don't mind staying just a tiny bit out of the centre. Nice decanter of Port from the owners! Ask for a rear room - smaller but quieter.
It's a block away from the tram that takes you into town - great location. The ir own internet terminals are free and very fast. The WiFi is useless. Really really slow.
Staff was friendly and helpful. Breakfast was good. Room was cool and comfortable. Credit card machine didn't work at checkout and had to pay cash. Shower head would only point straight down.
Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
excellent staff great location
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
central location. Nice atmosphere. good breakfast room was a bit small
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
Fabulous location and views. Very courteous and professional staff I would have preferred a smaller bill!!!
Professional, committed staff made this stay most pleasant. The service provided to guests was outstanding. In addition, the hotel has a great location in Porto. We had no dislikes during our stay at the Hotel. The service, our guest room, the breakfast and the ambiance were all excellent.
Comfortable room and beautiful view of the river. The location was perfect - even if the main city was uphill at least it was always downhill to come home! Staff were pleasant and helpful. It seems like a nit-picky thing, but the showerhead wasn't great - we had to cram into the corner to get water on us.
the wonderfull view... manca un parchegio davanti all hotel almeno per poter scaricare i bagagli
The location of the hotel.
The staff was friendly , professional and welcoming;Alex is a wonder!The view is very special/ Not being able to leave the windows open at night but I understand the security issue.
Greeting us with complementary wine at check in! nothing
Everything what a great place and staff that simply could not do enough for you. worth every penny.
We had a beautiful room. Bathroom was kept well stocked and very clean.
The riverside location (and river view) is the hotel's best selling point; the staff were also very pleasant and well-trained; the rooms were quiet/sound-proofed and the bed was very comfortable. There was no restaurant or room service - despite claims on the bookings.com website to the contrary. It was the main reason I booked the hotel (I knew I would be arriving late and tired) and so felt that I had been misled. This being the case, I also felt that the hotel did not offer value for money, as I would expect these facilitiesin a hotel where I am paying €150 a night. To be fair to the manager, he handled the situation well and offered to upgrade me/reduce the room rate when I complained but the most I would pay for a hotel lacking these facilities would be less than half the rate quoted.
Excellent location in a wonderful building along the Douro river Excellent breakfast buffet Modern restaurant with a beautiful river view offering original meals Spacious rooms The look of the wooden cabinet of the minibar: big scratches First little signs of wear and tear