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Cons: Being on time for a change

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Cons: Better seats.

Pros: Everything was great!

Cons: Nothing to complain about

Pros: Even though I had a middle seat with no legroom (I'm 6ft7), it was still more comfortable than the Easyjet aisle seat I had outbound. The seat backs are plasticky but at least they are thin and don't encroach on your leg room.

Cons: departure gate area was standing room only

Pros: I didn’t die in a fiery crash.

Cons: Everything

Pros: The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid.

Cons: They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane.

Pros: No organisation at boarding. Allocated back seats.. Pokey

Pros: Staff ok

Cons: I HOUR DELAY

Cons: takeoff and landing weren’t very comfortable

Cons: Terrible boarding after 2 hours.

Pros: the length of the flight and check in was fast with the machine

Cons: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Cons: Top cold inside. 35-40 % of the journey we had turbulences

Cons: 3hours late

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: The crew was very friendly, the pilot gave us some interesting information en route.

Pros: never ever use this Momondo again

Cons: no customer service

Pros: Very nise crew, espicily steward Ignas

Pros: The seats were comfortable and the crew were very professional.

Cons: much more timely assistance following our missing this flight

Pros: The seat was fairly comfortable. The pilot communicated with the passengers about the reason for the delay, due to mechanical issue.

Cons: I was not made aware, until I got to the gate and was boarding, that a personal item (that was small enough to easily fit under my seat), would not be allowed on the plane without incurring a $60 Euro charge. Luckily, I was quickly able to squeeze it into my carry-on suitcase. One of the flight attendants wasn't very friendly (young, male, possibly Middle Eastern, French speaking). The other 3 were fine.

Pros: Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.

Cons: Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.

Pros: seats were spacious. Crew was courteous

Pros: the price

Cons: The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes.

Cons: Ryanair - takes you from A to B on time

Pros: Seat uncomfortable... have to pay everything including water.

Cons: 2 hour delay

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Cons: Seats were very uncomfortable

Pros: That we got home

Cons: It was 2 hours late which meant we missed our train and got home 4 hours late

Pros: Crew amazing, seats poor

Cons: Padded seats,

Pros: Cops is always a good reason to flight

Cons: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Pros: The crew was great

Cons: 1-2 +cms leg space

Pros: Na

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Cons: 3hours late

Pros: The food was amazing as usual. The crew's service was great!

Pros: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.

Cons: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.

Pros: The staff handled everything really well. Continuously being updated to the delay reasons.

Cons: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Pros: Evriting

Cons: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Pros: The Capain kept us well nformed

Cons: 4 hours trip, international, and only food to purchase.

Cons: Ability to check in earlier.

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Pros: service and timing were great

Cons: Flight keft 35 min kate and boarfing was very slow and disorganized

Pros: Smooth flying so got some sleep

Cons: Clearer back-to-front boarding process

Cons: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Pros: The crew.

Cons: Everything.

Pros: Very bad

Cons: Very bad

Cons: Being on time + quiet fellow passengers

Pros: Priority boarding was a plus for it allowed for me to travel with carry on only

Cons: Nothing. It was perfect for the service provided

Pros: Nothing! Horrible!

Cons: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Pros: Tap crew is very nice.

Cons: No turbulence

Pros: Comfort and cleanliness of flight.

Cons: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.