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Pros: "The food and beverage selection as always. The seat was quite pleasant as well."
Cons: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."

Pros: "I appreciate having updates about the flight mid flight."
Cons: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."

Pros: "The food was amazing as usual. The crew's service was great!"

Cons: "Top cold inside. 35-40 % of the journey we had turbulences"

Pros: "We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit."
Cons: "We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again."

Cons: "3hours late"

Pros: "Nothing!"
Cons: "Customer service could have let us on the flight. We were told it was delayed then arrived to learn it was back on time."

Cons: "takeoff and landing weren’t very comfortable"

Pros: "On time good service Barry Pope"

Pros: "Everything went well, got on plane quickly and had room for case above."

Pros: "Short flight"
Cons: "Late"

Pros: "Delay in boarding for no explained reason"

Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."

Cons: "1.5 delay caused by bad management of technical and crew issues. Poor close to inexistent communication/updates. Rude staff (one in particular)."

Pros: "Ok flight"
Cons: "Speedy boarding was shambles"

Pros: "It's easyjet so no expectations really"

Pros: "The staff was very kind and helpful. The aircraft was very clean."
Cons: "We were late but it wasn't easyjet''s fault."

Pros: "The captain was nice and kept us up to date."
Cons: "The guy at boarding was rude. The plane was delayed by 80mins, where we just sat on the tarmac."

Pros: "Staff were good"
Cons: "Flight was delayed because of rubbish on a stairway that no one removed. Totally ridiculous."

Cons: "It's bad enough getting up at 3am to get to the airport for the early flight but when it's the first one out and it's 40 minutes late your really not happy.i can't remember the last time I booked easyJet and left on time"

Cons: "Overbooked flight"

Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."

Pros: "The stewards did a great job"
Cons: "That we had to wait on the plane for an hour on the Tarmac before taking off ."

Pros: "Quick simple process"
Cons: "Not very comfortable."

Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"

Cons: "That we now have to pay for snacks, which were previously inclusive with the flight."

Pros: "Staff were friendly. Plane was clean"
Cons: "No entertainment and not very comfy seats wouldnt want to do a long trip"

Pros: "the ticket fare is very reasonable."
Cons: "flight departure not on time."

Pros: "Liked? Price. Most staff helpful."
Cons: "Hectic 'security' check of cabin stuff. Lots of stairs at Marseille between aircraft & terminals"

Pros: "Not much it was cheap"
Cons: "Seems poor maitainane on the planes Delay on return resulted in arrival time after public transport had closed down and the chance of recovering additional costs seems remote Won't be travelling Easyjet for a long time"

Pros: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Cons: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"

Pros: "It's nice to have some snacks and food available"
Cons: "There was no fresh food available that didn't have milk or meat. That is, nothing for those who don't eat animal products. Only peanuts, pot noodles, etc."

Pros: "the crew was nice"
Cons: "Flight was canceled the information about the new flight was poor"

Pros: "Absolutely no information given by airline staff or airport staff."

Pros: "We had 2 hours and 45 mins delay due to technical issues as they had to change 3 aircrafts before we start boarding..."

Pros: "Good all round."

Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"

Pros: "Price, route, ease of check in. The self luggage check in at gatwick really a must in the upcoming modern airports"

Pros: "Price was very good"
Cons: "Flying to London and back both flights were delayed by over an hour, which was quite annoying."

Cons: "very long delay with no real reason given"

Pros: "on time, flight comfortable, super fast to exit airport after landing."
Cons: "Flight left super early. It didn't really seem that Gatwick processes passengers this early: - not many baggage drops open, long wait. - boarding of plain very disorderly. Stuck standing on air gate for sometime. Hadn't loaded disabled passengers first. It was hard for them to get through as other passengers allowed onto air gate."

Pros: "Staff was fine."
Cons: "Flight was more than 2 hours late no one informed on Boarding counter only was saying it is 10 min late, then end up sitting in plane for 2 hours in hot humid condition no air con put on. For courtesy didn't offer any refreshment. Disappointing."

Cons: "Our return flight on Sunday evening from London Gatwick to Edinburgh was cancelled without any clear explanation. Customer service thereafter was poor."

Cons: "Two flights to Palma de Mallorca this week for two of us. Wednesday and Friday at the same time from Gatwick. Both late by exactly the same time but for different "reasons". Odd and annoying."

Pros: "Al went well - no props - arrival in time."
Cons: "0"

Pros: "Actual flight good and crew very friendly"
Cons: "Auto baggage check in appalling g and staff there to help - one was very rude but all did not have any solutions to practically anyone that had a problem and that was mist who we wotnessed"

Pros: "Nothing"
Cons: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"

Cons: "Flight cancelled and rescheduled the next day Poor communication while waiting (17:35 flight, announced cancelled at 21:00, kept waiting at the gate for further instruction till 23:00) Awful experience with my 3 young kids"

Pros: "It was convenient"
Cons: "Nothing"

Pros: "Crew were nice"
Cons: "2 hour delay, massive queues, long wait for expensive service on plane, cramped seats"

Pros: "The Price"
Cons: "Once again a 2 hour delay. my last 4 flights have been delayed. Love the price but on time is also important. Time i looked elsewhere. I fly to and from Malaga every three weeks."

Pros: "Not a lot."
Cons: "In my opinion there was a total lack of information from staff to staff and from staff to customers."

Pros: "Learning that I shall NEVER fly EasyJet again Cabin crew lent me a pen and were helpful with food, which wasn't bad. But see (3) to the right"
Cons: "DifficultJet 1) At the gate, a surly man insisted overhead lockers were full when they turned out NOT to be when I arrived as almost the last person on the plane. As a result of this misinformation, my bag was put in the hold, delaying me a great deal on arrival in Lisbon. No apology was offered. When I asked for an explanation, he refused to give one and looked pleased that he had not done so. 2) Use of the rudest, clearly untrained and subcontracted ground staff I have ever met. Incredible performance by Menzies Aviation. When I tried to take my correctly sized bag to the cabin, a man about 40 years my junior accosted me. I tried to explain what had happened, and he interrupted me. When I said I would write to Caroline McCall (EasyJet CEO), he immediately told me to do so and arrogantly offered to give me his name. Yet he does not even work for EasyJet, but for Menzies. When I asked him not to tell me what to do, he replied that I was very rude. Yet at no time had I swore or raised my voice. He later repeated, gratuitously, this accusation, in a threatening manner. QUITE EXTRAORDINARY attitude to customer service, the idea that the customer is always right, etc. It appears that passengers are there to do Menzies a favour 3) Mangled English announcements over the intercom. Bored voice, running through information like a racing commentator, so one could not make any of it out. DISGRACEFUL CONDESCENSION TO PASSENGERS"

Pros: "Staff were nice"
Cons: "The plane was 2Hrs late but this happens sometimes. Got there eventually all safe and sound"

Cons: "Having fully boarded the plane, and with no prior indication at all, it was then announced that we wouldn't be leaving for another 2 1/2 hours because of an air traffic control strike in Italy. Instead of allowing us to stay in the terminal, we sat in tiny seats for longer than the flight itself was scheduled to be, with no offer of any refreshments. The pilot who made the announcement made it seem like a minor inconvenience and got the times wrong twice. Of course the strike isn't their fault but their handling of it couldn't have been worse."

Cons: "The space between the seats are to small"

Pros: "I like the aircraft"
Cons: "The change inside the plane.My seats was changed several times."

Pros: "Friendly crew"
Cons: "Flight was delayed by an hour-no explanation provided"

Pros: "Price"
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Pros: "All is great. Just tired after a long day...."

Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."

Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"

Pros: "The flight was fine, comfortable and despite turbulence (which I actually enjoy) uneventful. We could see both experienced and new staff working effectively together 1 star for food and entertainment because we took part in neither"
Cons: "The incident when boarding could have been handled far better than experienced A passenger already on the plane mistook light shining through the vapour created by the wing De icing process and claimed the wing was on fire which lead to the plane being evacuated First issue was that all disembarking the plane had nowhere to go and were not given any instructions Secondly the return to the waiting lounge was not organised well leaving passengers roaming about the lounge and unsure what to do"

Pros: "The staff were very friendly and professional and managed to have a laughter with. Definitely a plus"
Cons: "The delays. It's not the first time travelling with Ryanair and not my first delay either. But overall it was a pleasant trip"

Pros: "All good - typical Ryanair - on time , comfortable , good crew , no frills - perfect price"
Cons: "Nothing !"

Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"

Pros: "Reasonable seat space, good crew"

Cons: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"

Pros: "It was very speedy and the crew were helpful, it was value for money."

Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"

Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"

Pros: "N/A"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."

Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"

Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."

Pros: "Price"
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."

Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."

Pros: "Seats were more spacious then expected."
Cons: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"

Pros: "On time"

Cons: "Just not nice . I know it is budget but whole experience was nasty"

Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."

Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"

Pros: "Good service to local airports"
Cons: "Left late due to passengers acting like zombies"

Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("

Cons: "4hr delay"

Pros: "I didn't like anything"
Cons: "Everything is boor"

Pros: "Nothing I can think of."
Cons: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."

Pros: "Service on time"
Cons: "People next to me"

Pros: "Overall was fine."
Cons: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"

Pros: "Ryanair - the carrier for low class English people looking for a cheap holiday in the sun"
Cons: "Gosh, what a horrible airline. To avoid unless the price is dirt cheap."

Pros: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Cons: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."

Pros: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."

Pros: "Friendly, calm crew. Luggage collection was speedy."
Cons: "When gate was announced everyone went straight to long queue, with only one person working gate. No sign of anyone to do priority seating, if we had booked it. We had earlier been in a long queue for security, so were feeling, tired & frazzled. Our hand baggage went into the hold instead of on the plane."

Cons: "Delay"

Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."

Pros: "Good experience this time. Thank you."

Pros: "The plane arrived before"

Pros: "Friendly staff"
Cons: "small delay. Old plane"

Cons: "early rise for late flight by an hour"

Pros: "Efficient boarding, very friendly and professional cabin crew. Good landing."

Pros: "Nothing"
Cons: "The woman working at the boarding desk. Although we were running late the door was still open and she closed it in front of us and did not let us board the plane making us miss the last flight of the day and for the whole weekend. Horrible staff, terrible airline and costumer service is below acceptable"

Pros: "Price"
Cons: "Motor sounds"

Pros: "Cheap"
Cons: "Cheap"

Pros: "Ryanair is always and will always be the worst airline ever."
Cons: "Because of how Ryanair works"

Pros: "Cannot complain about the price and allocated seating"
Cons: "Not much food available as advertised Herded into the waiting area before the plane has landed, no seating available there"

Pros: "Comfortable enough that I slept the whole way through the flight. I like the tall seats as they provide moe privacy."

Pros: "Friendly staff, arrived early both ways"
Cons: "No leg room, screaming kids, not as cheap as it needed to be for this hassle"