Overview

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Discovery Accommodation
Top City Hotel

11 Silver Street, Whitby, YO21 3BX, United Kingdom
+44 194 782 1598

£56+

Overall guest ratings

8.0/10 Good
Based on 2,731 reviews

Review highlights

  • 8.5
  • 8.1
  • 5.5
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Discovery Accommodation offers a great location, putting you within a 15-minute walk of Whitby Abbey. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/café. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Indoor pool
    • No smoking
    • Sauna
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,731 reviews
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% said the booking process went smoothly."
      8.6 "Hotel security was great, thought 86%."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      5.7 "57% thought the atmosphere was somewhat friendly."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.8 "For only 58%, the facilities were new enough."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
    • 4.3 "Disappointing food."
      1.7 "For 83%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      3.3 "67% did not enjoy the desserts."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 2,102 reviews
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.1 "71% said the booking process went smoothly."
    • 6.5 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
      5.2 "52% found the grounds not bad."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.6 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.0 "70% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 3.9 "Disappointing food."
      1.2 "For 88%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 491 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Pool is mediocre."
    • 5.6 "Vibe was decent."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 4.3 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 136 reviews
    • 8.5 "Location is great."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.9 "Only 59% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.6 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.4 "Disappointing food."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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