Overview

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Phoenix Hotel Reuterhaus

Am Markt 19, 23966 Wismar, Mecklenburg-Vorpommern, Germany
+49 3841 22 230

£51+

Overall guest ratings

7.8/10 Good
Based on 294 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.2
  • 3.8

Good to know

  • Great shopping

Nearby

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    About

    Phoenix Hotel Reuterhaus is a great choice for a stay in Wismar. Free perks include buffet breakfast and wired Internet.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • Safe
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 294 reviews
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 7.1 "Good breakfast."
    • 5.3 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      0.3 "97% thought the tv was sub-standard."
      4.0 "60% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      3.1 "69% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
    • 3.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.3 "87% thought it was too noisy."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.9 Good
    Based on 255 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      0.2 "98% thought the tv was sub-standard."
      4.0 "60% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      4.8 "52% found problems with the furniture."
      1.2 "88% had problems with the shower."
    • 3.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.3 "87% thought it was too noisy."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.5 Good
    Based on 17 reviews
    • 9.4 "World class service."
    • 9.0 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."

    Overall rating

    7.6 Good
    Based on 20 reviews
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 7.0 "Good breakfast."
    • 4.3 "Rooms are not good."
    Good to know
    "Great shopping"
    data provided by TrustYou

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