Hotels near Worcester airport

Hotels near Worcester airport

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Worcester (ORH) - Worcester, MA, United States
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Best hotels near Worcester airport

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Food
10.0
Location
9.0
Overall 9.0 Excellent
Based on 306 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Food
10.0
Location
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.6
Cleanliness
9.1
Comfort
9.2
Location
8.4
Services
9.1
Staff
8.9

Excellent 9.0
Pros: The room was absolutely amazing!!! Everything about the room was amazing!!! I had absolutely no complaints about the room whatsoever. It was actually one of the best rooms I have ever stayed in, and I have stayed in quite a few, lol. The maids were amazing!!! I did not get to try the saltwater pool they had, which was a bummer, but that was my fault, not anything to do with the hotel itself. The owner was GREAT and tried very hard to fix the one and only bad thing that happened while we were there. He was very patient, kind, and understanding. The overnight guy who checked me in was absolutely amazing!! He was so sweet, patient, kind, and helpful. I especially loved that my room was right next to the ice machine, lol 😆. If you knew me, you would understand that,lol
Cons: I had 2 issues and one I am not going to get into because it was something specific to my situation. The one bad thing I am going to say is that the assistant manager made me feel like I was an inconvenience to him, and the only thing I had to bother him for was to extend my stay because I didn't want to leave the amazing room I had. He ended up getting me good, and I would have to say he hurt the owner as well, who I would have to say I would love to work for he goes above and beyond for his employees and his guest. Again, I feel that what happened with my stay was specific to me; however, I feel that the assistant manager should be made aware of how he was and what it cost.
Excellent 10.0
Pros: Loved everything during our stay🥰 comfy and very clean !!
Excellent 9.0
Pros: Major kudos to Marvin at the front desk. It was his second day on the job and he did great--so genuinely warm and welcoming as well as efficient and knowedgeable.
Cons: I skipped the swim. Now that it's colder the pool water needs to be warmer. Although we still need to be cautious about Covid, it's more than time to let people serve themselves at breakfast. I've seen it done at other Hilton properties (in worse Covid times) and it can easily be done with certain protocols in place such as guests wearing gloves, distancing, etc. It's offputting to have to ask for this that and the other and VERY inefficient--and potentially wasteful. You said you had breakfast sausage so I ask for one; what I got was sliced dinner sausage (akin to kielbasa--bleah--totally wasted. If I'd seen the food, I'd have known better.
Excellent 10.0
Pros: Masker was pretty awesome with advice on where to find things in the area!
Cons: we were a bit confused as to why people could serve themselves coffee but not juice during breakfast but was no big deal it was all still so good!
Excellent 10.0
Pros: breakfast was great
Poor 1.0
Pros: I liked the space and the area it was in.
Cons: The staff was disrespectful minus the nice lady that checked me in and out. They confused me and my fiancé with the room next door thinking we were having a party. Threatened to kick us out not realizing it was the room next to ours that was having a party, running up and down the hallways, slamming doors and being outrageously loud.
Good 6.0
Pros: Location
Excellent 9.0
Pros: Room setup
Cons: Not really
Excellent 9.0
Pros: Friendly staff
Poor 1.0
Pros: I liked the room set up
Cons: It was a horrible experience I went to this hotel because I¿m pregnant and my husband has a broken leg and we were falsely accused of smoking inside the hotel when it was the room next-door the general manager was very rude and unprofessional
Excellent 10.0
Pros: The room was great. The staff made the stay honestly we came in for a medical surgery for our daughter and they were very accommodating and we appreciate them for it.
Cons: Someone was placed in the adjoining room to our room who was loud we could hear what they did the entire day even in the bathroom (awkward). We tried to ignore it, best we could, we just had to turn up the tv(high vol) to not their private conversations.
Good 7.0
Pros: The free breakfast
Cons: The housekeeping never came to check and see if I needed anything
Excellent 8.0
Pros: Size of the room and basic amenities in the room.
Cons: Fan on the refrigerator was off-kilter and as such made an awful racket that was annoying and inescapable. Note that I arrived very late and left early, by the time I realized it there was no opportunity to have them correct it.
Excellent 9.0
Pros: Very clean suite, comfortable bed and nice shower, good breakfast
Cons: The hotel is built right on top of an interstate highway. Even with the HVAC fan set on high constant fan you could hear the goad noise
Excellent 10.0
Pros: Very homey feeling in the rooms!
Excellent 10.0
Pros: Everything was 100%
Excellent 10.0
Pros: The staff is very friendly and will go out of their way to make your stay comfortable. Hot breakfast and social hour in the evenings are a plus.
Cons: I think this hotel is a little on the pricey side.
Excellent 10.0
I got in at 1:30 in morning and the young man was wait on my arrival he had my key and explain about the breakfast and what time it starts and ended love the the food Service work that mad breakfast never miss a beat always on time love the waffle
Excellent 10.0
Pros: I liked absolutely everything about my stay.
Homewood Suites By Hilton Worcester - Worcester
Rated no. 1
9.0
Excellent 9.0
Based on 306 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
6.0
Location
8.9
Overall
6.6
Overall 8.7 Excellent
Based on 380 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
6.0
Location
8.9
Overall
6.6
Cleanliness
9.1
Comfort
9.2
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
5.0
Location
5.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.6
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.4
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Location
8.6
Services
8.8
Staff
8.9

Excellent 8.0
Pros: The staff were very friendly and helpful. The room was comfortable and clean.
Cons: I booked a king size deluxe handicapped suite and the room I received was nothing like what Booking.com showed and advertised.
Excellent 9.0
Pros: Very nice modern room. Very close to highway. Stayed 1 night en route to Logan airport
Excellent 9.0
Pros: Motel is located in a quiet area and off the main street. Staff is very friendly and breakfast is OK - could benefit from serving some fruits as well. Rooms clean and comfortable.
Cons: Motel sign at main street could use lighting in order to better see street entrance leading to the hotel in the dark. Fitness room could use more ventilation.
Excellent 8.0
Pros: Good location, easy free parking. Extremely friendly front desk. Good breakfast options as always. Nice and quiet at night.
Cons: Dbl. Queen bedroom was a little tight. Lightbulbs in the room were bright white. I prefer warmer light in a bedroom. Felt a bit like hospital/school lighting lol. Bathroom while clean was a little worn, esp around the walk-in shower. Only expected more because in my experience Hampton Inn's are exceptionally clean. Maybe this one was a bit older then most I've stayed at.
Excellent 10.0
Pros: Clean room. Friendly staff
Cons: Less selection for on sit food then I hoped for.
Good 7.0
Pros: Clean, affordable stay with friendly night staff.
Cons: The hot breakfast was not good at all. The coffee was not good either.
Excellent 8.0
Cons: Breakfast is not complimentary
Excellent 10.0
Pros: The king bed & room was so inviting!
Cons: Not enough half & half.
Excellent 10.0
Pros: Everyone was so nice. Hotel was clean and quiet.
Excellent 10.0
Pros: Location and cleanliness
Cons: Eggs were wet and cold
Excellent 9.0
Pros: Newly renovated and very elegantly appointed room with huge bathroom.
Cons: The carpet needed cleaning. My white socks were black on the soles. It was a shame because otherwise the room was immaculate, very modern, and very comfortable.
Excellent 8.0
Pros: Continental breakfast
Excellent 10.0
Pros: The cleanest is the best, the room did not smell it was very clean, they provided breakfast, free parking and wifi we will difately be back and recommend.
Cons: The electric shades were alittle tricky lol maybe put directions on how to use them overall we enjoyed our stay, keep it up.
Okay 5.0
Pros: Nice room, bath was beautiful.
Cons: You listed the pool as an amenity- closed, breakfast- closed, stuff in a box, room clean up and fresh linens and towels only on request, and missed once even after requesting. You need to warn people of these things so they don¿t pay more to stay there
Excellent 10.0
Pros: Cleanliness and friendliness of staff
Cons: No
Excellent 10.0
Pros: Rooms were very updated and modern and very comfortable beds as well!
Excellent 10.0
Pros: Great place
Okay 4.0
Pros: Location
Cons: Lots of people not wearing masks, but of course hotel emlloyees were. There were loud people in parking lot, barbequeing and hanging out every night. My room looked on to the parking lot. One night a large number of loud people in room next to mine.
Good 7.1
Pros: Close to family event.
Cons: Too much water softener, hands felt slippery even when washed. Juice machine not functioning. Pool under renovation.
Good 7.0
Pros: For the cost this is seriously the best buy you can get. Very clean.. friendly staff and comfortable beds. I will absolutely stay again if in the area.
Good 6.0
Cons: called about 10 days before checking in and requested to have two rooms close together, they said no problem. went to check in and they were on differeny floors at the opposite end of the building.
Good 7.0
Pros: Everything was excellent. Loved location and comfort.
Cons: I must say the pool area is beautiful ,but over chlorinated ,therefore fumes burn your eyes and nose.Very cold .
Excellent 8.2
Pros: Comfortable bed. Friendly & courteous staff. Good breakfast and coffee all day. Ample well-lit parking.
Cons: The window could not be opened and the air from the air system was not fresh at all. I think a previous guest may have broken the no smoking rule.
Good 6.0
Pros: The hotel was clean and the staff was friendly
Cons: GPS cant pick up were the hotel is exactly so don't rely on that to get you to the hotel. The hot tub was broken the entire time and the breakfast was subpar with the food not very well stocked.
Hampton Inn Auburn - Auburn
Rated no. 2
8.7
Excellent 8.7
Based on 380 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
8.6
Overall 8.7 Excellent
Based on 283 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Location
6.0
Overall
6.0
Staff
10.0
Value for money
6.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.5
Cleanliness
9.3
Comfort
9.0
Location
9.2
Services
9.1
Staff
8.9
Cleanliness
9.5
Comfort
9.3
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.0
Comfort
8.7
Location
8.9
Services
9.0
Staff
8.8

Mediocre 2.0
Pros: location
Cons: 1. no hot water in the shower. 2. toilet seat was very loose 3. paid for a King suite with city view and got a king room with roof and empty lots as our only view. 4. when trying to tell the Manager about our room issues, she was very rude. 5. Heat/AC/Fan was very loud. 6. curtains would not close together so a 6” open gap that made the bright light into the room.
Excellent 8.0
Pros: Loved our room!! Evening staff was wonderful!!! So happy and warm welcoming. Room was so comfy, admit I didn't want to leave.
Cons: Front desk lady. We went to check in and she seemed very rude and also upset we checked in 15 min early. Even saw her when we checked out And still seemed like she was upset with us for staying there or something. Also not much choices of wine at the bar.
Excellent 8.0
Pros: Too expensive
Cons: Parking costs were an issue
Excellent 10.0
Pros: always nice and comfortable
Good 7.0
Pros: Modern room but it is already clear that the finishings and furnishings will not stand the test of time. More of a stop-over hotel than a place you would want to spend much time in (probably the best option compared to other chains in the city center).
Okay 5.6
The hotel looks great and the woman at the front desk was very kind and helpful. The room was not clean at all, which was disappointing.
Excellent 10.0
Pros: Excellent last minute deal and hotel!
Cons: Fire alarm went off as I was walking in to register. It was caused by a microwave at a restaurant in the same building. It was more humorous than upsetting! Fire truck came quickly.
Excellent 8.0
Pros: Great shower/bathroom.
Cons: $17 per night parking seemed steep
Excellent 10.0
Pros: Helpful friendly and very welcoming staff. Will stay when in the area.
Cons: No
Excellent 8.0
Pros: Nice hotel and friendly staff
Cons: Tough to park, especially when trying to check in.
Okay 5.0
Pros: The decor ,the emphasis on wearing face masks (signs)
Cons: No room service! Get the restaurant downstairs to do it as a courtesy 200 and night?? Uber eats and door dash GrubHub leave food in the center table front desk does not offer calling your room as a courtesy never again
Excellent 9.0
Pros: Great room
Excellent 10.0
Pros: Ambiance
Cons: No vending
Okay 5.0
Pros: Limited access, quietness, location.
Cons: Cleanliness(black mold in shower), broken toilet seat, a weeks worth of dust under a chairs. This hotel is relatively new and should be pristine.
Excellent 10.0
Pros: Very Clean and comfortable.
Cons: The breakfast area was unstaffed. It was unclear what was and was not included in the room. No "Welcome" book or tab on the TV interface. I could hear my neighbor's television through the wall. It would be nice to know the cost of parking upfront.
Excellent 10.0
Pros: Clean, modern and the location was good. Also safe
Cons: No
Excellent 8.0
Pros: Mini fridge in Room
Cons: No indoor pool
Good 7.0
Pros: Room
Cons: Lighting in the too. To dark.not enough lighting. Breakfasts were horrible
Excellent 10.0
Pros: Clean and comfortable
Good 6.0
Pros: It was close and it was a great hotel
Poor 1.0
Pros: Nothing
Cons: The fact that it I'd a state run drug facility and they are renting to mothers with children is not ok.
Mediocre 2.0
Pros: Room was very clean
Cons: TV was damaged however still worked and there was no microwave oven..took 3 forevers just to get to lobby then another 2 to get parking garage..
Okay 4.0
Pros: It was clean.
Cons: The walls are too thin and the floors not insulated. We were woken up at 4:30am by a person (or toddler) above us. We had to call the front desk when it didn’t stop after 1/2 hour or more.
Excellent 8.5
Pros: The room was nice, slept 4 of us comfortably
Cons: Visiting for Alumni weekend with several friends. As soon as we check in, someone stops us ahead of the elevator telling us that they take noise complaints seriously and that we will be removed from the property. We had done nothing yet to provoke or even make the appearance of being loud. We did have a cooler with us full of water that they made us open mentioning drinking in rooms isn't allowed (As an older couple walked by with alcohol in hand). We are all 25+ years old and professionals but because we "appeared" to be loud, we were given a warning without doing anything. Besides this one man, the rest of the staff was great.
Excellent 10.0
Pros: Excellent!!
AC Hotel by Marriott Worcester - Worcester
Rated no. 3
8.7
Excellent 8.7
Based on 283 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
9.4
Overall 8.4 Excellent
Based on 109 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Overall
9.6
Services
8.6
Cleanliness
9.8
Comfort
9.8
Location
8.7
Overall
6.0
Services
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.2
Overall
9.0
Services
8.8
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
8.5
Staff
9.4

Excellent 9.0
Pros: Nice large room with seating areas. Spacious bath area with multiple sinks. Quiet
Cons: I think it is a bit much to charge for K Cups and plain bottled water.
Good 7.0
Pros: We liked the location of this property and the room itself - easy to get from highway to this location when passing through Worcester - a convenient Dunkin right up the street - and our room was good sized with a comfy king bed and a coffee maker in the room....
Cons: We did not like the price and cleanliness was in question - for price paid it should not of cost so much more for breakfast if you wanted to eat here - we felt priced out of breakfast - and our friend who was traveling with us on this trip found dirty face clothes in her bathroom which made us question the cleanliness of our rooms....
Excellent 8.0
Pros: The hotel's unique round design with doors towards the middle of the building allows for every room to feel like a "corner" room. Everything is spacious and roomy. and the Bathrobes are quite nice.
Cons: Sadly the walls are quite thin, our normal speaking was complained about on a couple occasions. Luckily, the front desk host suggested we enjoy our company in the lobby, which solved the issue.
Excellent 10.0
Pros: The Beechwood hotel was clean and comfortable. We were only there one night but if I’m ever back in the area I would stay there again. The lobby is quite pretty and our room in the tower was large. The bathroom was nice too.
Cons: We pretty much liked everything.
Excellent 10.0
Pros: Clean, smelled good, good location, easy to get to, nice staff, nice room. Had a real bar of soap in the bathroom!
Cons: Pillows on bed could be softer
Excellent 9.0
Pros: Location, gym, shower/bath
Cons: The carpet in the room might be updated
Excellent 9.6
We had been traveling throughout New England for two weeks and chose the Beechwood for our final leg of the trip. Best hotel of the entire trip!
Poor 1.0
Pros: The room was clean and the bed was comfortable
Cons: There was extremely loud playing from an event in the basement level. I could clearly hear the music and feel the vibration in my second floor room. The desk person was useless in addressing my problem. I will never use this overpriced hotel again.
Excellent 10.0
Rooms were decorated beautiful. The restaurant Sonoma had great food and the grounds were very well manicured. Would recommend to family’s especially if u have pets.
Good 6.0
The rooms were cute and clean, but they were hot and the air conditioning did not work to cool the rooms and no help could be given for this. We would also not recommend the restaurant on site. Our server did her best and we had no issues with her, but the food for the value was not worth it.
Excellent 10.0
Great hotel!
Excellent 9.2
Centrally located, Great rooms.
Mediocre 3.0
Pros: Good location - I can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website). Good restaurant.
Cons: Very slow toilet! (The toilets by the conference room are very slow too! There may be systematic plumbing problems) An insect was crawling in the bathroom. The hotel updated their website but did not update that they NO LONGER offer free shuttles.
Excellent 8.8
2 Points...1.) Being post-COVID, apparently daily room cleaning still has to be requested. We were not informed of this when we checked in. Over time, this problem should go away. 2.) Was disappointed to not have fresh brewed coffee available in the morning for guests. The Kuerig in the room is a nice gesture, but no substitute for a good quality, fresh brewed coffee (with cream & sugar available). The restaurant is open @ 7:30am, but that is a bit late for some. We ended up having to make Dunkin runs each morning. I would expect better from the areas only "4-Star" hotel.
Mediocre 3.0
Pros: The location
Cons: The view,no pools,no ice machines,dirty bathrobes and a restaurant that serves overpriced underseasoned food
Excellent 10.0
I would definitely stay there again
Excellent 10.0
Wonderful hotel, very clean, staff incredibly accommodating and pleasant
Excellent 9.2
I stayed here for three nights while attending a funeral nearby and they very thoughtfully upgraded me to a lovely suite with gas fireplace and lots of room so I could have a few family members come in and spend time with me. The suite was immaculate, well appointed, and very, very comfortable in terms of bed and other furnishings. This hotel and their staff made the whole trip so much easier on me and I will definitely stay again when I'm in the area, hopefully under happier circumstances, next time....
Excellent 10.0
This hotel was awesome. Super clean and the room was huge.
Okay 5.0
Pros: Staff was very nice. Sonoma restaurant was amazing, brought up a happy birthday cheesecake for my mom & overall went the extra mile!
Cons: Shower was not so clean, you could see streaks on the mirrors.
Excellent 10.0
Pros: Very clean and quiet room. Easy to access off highway
Excellent 10.0
Pros: Good location, nice staff, easy access to Worcester.
Cons: We thought the drinks and snacks were provided for free, but were bummed to find out the inflated pricing on each item.
Beechwood Hotel - Worcester
Rated no. 4
8.4
Excellent 8.4
Based on 109 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.3
Overall 8.3 Excellent
Based on 253 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Location
8.0
Services
8.9
Staff
8.5
Cleanliness
8.2
Comfort
8.3
Facilities
9.3
Location
8.7
Overall
9.6
Cleanliness
8.3
Comfort
8.6
Location
8.7
Services
8.1
Staff
8.8

Excellent 9.0
Pros: Nice room set up. Hubby wants to live there! ☺️. Room was clean and comfortable.
Cons: The door handle was a bit funky. probably just needed some WD 40.
Poor 1.0
Pros: Breakfast was a brown bag with a yogurt...small carton of oj and a bagel....horrible!!!
Cons: Someone came into our room and looked through my personal belongings...some of my makeup and lotions were missing and then they left pillows that we did not request for a excuse to be in the room after 9pm. Manager offered me $50 to not report them! I declined and ask for a refund which he refused and I called corporate to put in a complaint
Mediocre 3.0
Pros: Had no breakfast bed was comfortable
Cons: Coffee pot. did not work nor could I double lock the door. Alarm woke me up at 1:30 am and when I called down the man that answered did not sound that he knew what he was supposed to do. Mainly they did not charge me $156.00 a night but charged me a $251 weekend rate a $122.00 plus tax.there was one night for a $156.00 plus tax. Paying almost $ 300.00 a night the place should have been in better shape
Okay 5.0
Pros: good convenient location.
Cons: staff was not friendly! The facility had no mechanisms for recycling, which is outrageous. I had to take my recycling to a friend’s house. Outside entrance was not handicapped-accessible (high curb and door opening mechanism did not work).
Poor 1.0
Pros: Greenery
Cons: Very unclean, carpet had stains roof seemed roughly repaired after probably a leak bathroom tub had stains bathroom door had red (possibly blood stains)
Excellent 10.0
Pros: It was dog friendly and had an oven, fridge, microwave and some utensils. A little pricey for a studio room, but it was as advertised.
Cons: The complimentary breakfast is not what it used to be (thanks covid). But there is a pick up and go brown bag option.
Excellent 10.0
Pros: Spacious accommodations.
Cons: N/A
Excellent 8.0
Pros: Great location.
Cons: Dated. Uncomfortable beds.
Mediocre 3.0
Pros: Location
Cons: Bathroom wallpaper was peeling off, no hairdryer
Okay 5.0
Pros: Location
Cons: Too many Dogs Too many smokers So many smokers that the fire alarm went off one and everyone had to stand out side in the cold wet night with their wet stinky dogs and wait for the fire department to come turn of the alarm
Okay 5.6
I booked my room online to arrive from 00.00 till 2.00..I showed up at 1 p.m nd tried to check I. But the guy ar the front desk said )
Mediocre 2.0
Pros: The room were clean
Cons: One the staff member were very rude !
Poor 1.0
Cons: Outdated rooms Elevator & halls smelled of marijuana There was hair all over mattress pad Stained shower
Excellent 9.0
Pros: Staff was friendly and helpful, and it was clean.
Okay 5.0
Pros: Clean room, nice bed, and as always, super friendly staff. But everything else kinda sucked. We will have to stay somewhere else next time.
Cons: Broken room door, the ridiculous $100 pet fee (does not make  you "pet friendly"), and the awful smoke that filled the hallway a  crept under our door. Smelled like people were smoking pot  a l night on our floor. Not worth $--- by a
Okay 4.0
Pros: Location close to the highway
Cons: The pull out couch was in really bad shape. I wouldn’t have anything like that in my basement. It was sad. The whole floor 1 smelled like animal urine.
Excellent 10.0
Pros: The ability to cook and having a full size fridge was a bonus. Also multiple areas(bed, couches, table, desk) made it feel like a small apartment instead of a crowded hotel room. Breakfast was varied and I had something different each day of my stay.
Cons: It was all good
Good 7.0
Pros: Great breakfast and spacious, clean, modern room
Cons: Checkin was bad. Arrived at 11:30pm and room was still being cleaned. Front desk staff was very apologetic and offered snacks for the inconvenience which was nice
Excellent 10.0
Pros: Closeness to UMass. Spacious room. Amazing breakfast. Rate was very reasonable because of low season.
Cons: The pool was closed on the last day. I do not know why.
Excellent 10.0
Pros: Great room size and feel
Excellent 9.0
Pros: Large room and breakfast included
Cons: Bringing bags in and out of the back entrance was alittle hard with steps
Excellent 10.0
Pros: Close to my parents and beautiful, comfortable rooms
Cons: A little expensive...
Excellent 10.0
Pros: Spacious room with updated furnishings.
Cons: Have an extra blanket and pillow in the room.
Excellent 9.0
Pros: The staff and the breakfast were great!
Good 6.0
Cons: The food smells in the hallway.
Excellent 10.0
Pros: Nice rooms (we took two), friendly people at the front desk, good breakfast. Exactly what I hoped for.
Okay 4.0
Pros: Free breakfast was good
Cons: Wall paint was chipping and there were dirty dishes in the dishwasher. The staff didnt know how to get around town and not confident driving the van. She needed us to guide her. Staff were unprofessional
Good 7.0
Cons: furnishings and bathroom fixtures are functional and scratched and dented
Excellent 10.0
Pros: Long time going to the same hotel and usually most of people attending you are the same since the very first time. That means a lot of things but, the most important outcome from that is the excellent service received every day.
Excellent 10.0
Pros: After spending multiple weeks on the road, I felt a great deal of comfort at The Residence Inn Worcester. The staff was amazing from start to finish. The room always smelled fresh.
Cons: on either Monday or Tuesday, there kitchen attendant who was highly unprofessional .. seemed really unhappy, while throwing food around, and carelessly moving from dining room to back room. White woman, with a ponytail.
Excellent 8.5
Pros: Staff and comfort
Cons: Some days cleaning in room was not good
Excellent 9.1
Pros: Excellent condition and attention. Very comfortable rooms
Cons: Kind of bad the free WiFi and, nowadays, I won't be paying 5 bucks for the few time I'm in hotel and want to chat with my family after my long work day...
Excellent 9.7
Pros: Room was large and spacious. Nice fill-the-fridge service option. I did not use this, but have never seen this offered before. Innovative.
Residence Inn by Marriott Worcester - Worcester
Rated no. 5
8.3
Excellent 8.3
Based on 253 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.3
Overall
8.1
Overall 8.1 Excellent
Based on 333 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.3
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
6.5
Cleanliness
8.5
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.5
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
8.8
Overall
8.8
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.5
Cleanliness
8.1
Comfort
8.3
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.5
Comfort
7.8
Location
7.4
Services
7.6
Staff
8.0

Excellent 9.0
Pros: The hotel was close to everything I needed to get to. It was a quiet respite from the noise of the roads I'd been driving on
Cons: The extra charge that I didn't count on for things I never bought. It was taken off later but it was upsetting to see when I looked at my card account online.
Excellent 9.0
Pros: We were able to check in early on our second night. The front desk people were wonderful both nights.
Cons: The mattresses were the worst. Very uncomfortable. The first room we were in we couldn't get the room warm enough.
Good 7.0
Cons: we had very bad water pressure and the second day there was not water. we had to wait and finally we got enough to finish two fast showers. not happy!!!
Excellent 10.0
Pros: The staff were extremely friendly, helpful and very accommodating. The room was very comfortable, the breakfast was tasty and the chocolate chip cookies were delicious!
Cons: The heater was quite noisy, making a banging noise every time it kicked on. Made it a little difficult to fall asleep.
Okay 5.0
Pros: quiet, staff was very nice
Cons: bathroom was old & outdated, had pink slime around tub & orange rust around drain & tub faucet with low water pressure
Mediocre 2.0
Cons: Room was not clean .. sheets had hair and stains on comforter., waited hours for new linen for bed . Bugs flying around in bathroom.. should of taken pics 😩
Excellent 9.0
Pros: The room was good size and it had fridge, microwave and a Keurog coffee maker.
Cons: The bed was not very comfortable
Excellent 8.0
Pros: Room and location were fine, and free breakfast was appreciated. Staff was very helpful in resolving one issue.
Cons: When we entered our room on the first night, it had not been cleaned from the previous occupant. The staff scrambled to do minimal cleaning and the hotel agreed to refund the night. The response was great, but I still have to note the initial problem.
Excellent 10.0
Pros: Staff was excellent . Hotel employee rocks. Got locked in my room. Electronic Deadbolt malfunction. Called front desk. Hotel employee came immediately. She brought me 2 free bottled waters and got the door open from the outside. Breakfast was bett
Cons: No
Okay 5.0
Pros: The staff are always friendly and helpful. We had a family dinner in the lobby dining area which was great and they asked if we needed utensils,etc. I love the staff here especially the front desk . Customer service is top tier
Cons: Stayed in this hotel at least 3 times and never had an issue until now. I had to clean my bathroom. Moldy shower curtain , The toilet seat was old, yellow stained , and peeling. Tub was dirty with a ring so I cleaned it . No hand soap in the bathroom.
Excellent 8.0
Pros: Accessible right pff the highway and close to shopping plus a mall
Cons: They don¿t offer food/room service but do provide menu¿s to nearby restaurants and continental breakfast
Okay 5.0
Pros: Nice helpful staff
Cons: There were bugs in the bathroom, probably like four or five ants. Additionally the floor/carpet always felt a little damp and there was a moldy smell to the room. Finally the fire alarm was pulled at 2 am by someone and it went off for 15 minutes
Excellent 8.0
Pros: Comfort of the bed
Cons: If staff could have been better prepared for the breakfast crowd. Some type of liquid half & half for coffee..
Okay 5.0
Pros: There wasn't anything I particularly liked about this Hotel. It was up on a hill in an odd location not close to anything. Not walking distance to restaurants or anything really.
Cons: My son lost his glasses and upon digging around for them, there were M & M's and other small pieces of trash on floor. Screen was tessalated all weekend on direct TV then went out completely. Girl at front desk couldn't help. I would not come back.
Excellent 9.0
Pros: The room.
Cons: The highway noise kept me up all night.
Mediocre 2.0
Pros: rooms were fine, about as expected
Cons: check in was a disaster. Only 1 person on staff, after waiting to check in was given a room key for an occupied room! Then was given a single bed room when i had booked 2 beds.
Okay 5.0
Pros: It was okay.
Cons: No.
Okay 5.2
The hotel is next to a highway and the picture shows a pool but it is a jacuzzi.
Excellent 10.0
Pros: Rooms look like they were just redone. Very nice
Poor 1.0
Pros: There loud noises and parties at night. I happen to find someone passed out in the hallway in the am with his card spread all over the floor and a knife as well. The staff was more than helpful but not concerned with the stupidity the guests cause it wors
Cons: Not enough, towels and trash bags. There's nothing around as far as stores to purchase feminine items or snacks. And the uber eats was terrible as well
Excellent 8.0
Pros: Easy access off from highway
Cons: They took and extra 250.00 off from my debit card for incidents and it's been 3 days! Still nothing back.
Poor 1.0
Pros: The staff was very friendly and eager to help. The room and the check in area was very clean.
Cons: The toilet in our room was broken, it wouldn't flush & they couldn't move us. The hotel is next to the highway, so I heard traffic ALL night. My daughter slept thru the night, but woke with a rash all over her torso & part of her back from the sheets.
Excellent 10.0
Pros: It was convenient to where I was working
Cons: Could have been cleaner.
Mediocre 3.0
Pros: Proximity
Cons: No hot water at 6am. Waited 40 mins tried again still no hot water. Lukewarm
Good 7.0
Pros: Proximity
Cons: Breakfast was not ready
Poor 1.0
Pros: TV was small
Cons: I was severely disappointed that the hot water on full blast was barely even warm. That tells me a lot about the cleanliness of bed linens and towels. Being laundered in warm water will not kill germs
Good 7.0
Pros: The room was very nice and clean
Cons: The late night staff was rude.
Okay 5.0
Pros: We have stayed a number of times at this hotel and had wonderful service: The past two times we have stayed we have had bathroom maintenance problems which when you travel the bathroom needs to work! My partner fixed the toilet himself last time we stayed
Cons: Maintenance and concerns about being able to find a solutions!
Good 7.0
Pros: quiet easily accessible
Cons: deskperson was a bit to be desired not pleasant attitude like non professional or customer friendly or military appreciating felt very uncomfortable
Mediocre 2.0
Pros: The location was good
Cons: The carpet had a big sticky spot by the bed.
Excellent 8.2
Cons: The included breakfast was less than desirable. Didn't expect it to great but it was dreadful.
Poor 1.0
Pros: Cost abd proximity to routes 90 & 290
Cons: Was not as clean as our first visit a year or two ago. The rugs were terriblt worn and the elevator carpet was downright filthy.The noise from the freeway was so loud it sounded like a window was open. Prevented a restful night's sleep.
Excellent 10.0
Pros: New, clean, and comfortable. Accommodating staff. At the time this hotel was listed as a two star, but was clearly better than some three star hotels I’ve stayed at.
Mediocre 3.0
Cons: Front desk clerk rude and very slow
Poor 1.0
Pros: The hotel was clean
Cons: I contacted the hotel in advance of my trip to make arrangements for the delivery of clothes for my daughter who was moving into her dorm room. I arrived the next day to find out that the front desk refused the shipment and UPS sent them back to Florida.
Poor 1.0
Pros: The room was not clean. Rust on tub, The corners of floor not cleaned,towels were old and few, the bed was lumpy and hard, the sheets were bare thin, the highway runs parallel to building, all night truck traffic. LOUD!!!! Could I say more?
Cons: It was dirty, the noisy highway right outside window, the bed was lumpy and old and hard. The room had smell of mildew. I took pictures of rusty tub, and clunks of old mold in corners of bath. Have someone check it out!
Good 7.0
Pros: The price
Cons: Very close to a noisy freeway, a bit hard to access by road.
Excellent 8.2
Pros: Great sized room which was well equipped with microwave fridge coffee maker etc. lots of pods, tea bags for machine.
Cons: Toilet was not very efficient flushing. Weakest water pressure at any hotel I've ever visited. Ok for a bald person, but forget about rinsing conditioner from long, thick hair. Coffee and hot water dispensers were empty in common area the afternoon I was there. woman on duty at breakfast was very friendly and accommodating to guests in the morning.
Good 7.0
Pros: Basic, standard, fine.
Cons: The location is a little strange.
Excellent 10.0
Pros: Really enjoyed our stay, clean and comfy place to stay!
Good 6.0
Pros: Clean, free pancakes after 8pm, nice staff, room was big, breakfast was good and plentiful. Right off of the highway, so easy to find.
Cons: Beds and pillows were TERRIBLE. I woke up with back pain throughout the night and in the morning. It went away as soon as I got home. The facilities weren't the most lavish, but they got the job done. Staff was nice, but it seemed a bit bare bones at times. Location is terrible, but that's not really the hotel's fault.
Holiday Inn Express Hotel & Suites Auburn, An IHG Hotel - Auburn
Rated no. 6
8.1
Excellent 8.1
Based on 333 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.5
Overall 8.3 Excellent
Based on 38 reviews
Cleanliness
8.6
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.2
Location
9.2
Services
8.3
Staff
10.0
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
7.7
Location
8.1
Services
7.8
Staff
8.9
Cleanliness
9.5
Comfort
9.0
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
7.5
Overall
10.0
Cleanliness
6.9
Comfort
6.3
Location
6.3
Services
6.9
Staff
8.1

Excellent 8.8
Cons: The pool was under renovation and the did not tell us at check in.
Excellent 10.0
Pros: Heating in the room was amazing and the bed was very comfortable.
Cons: The only small problem we had with our room was the WiFi wasn’t connecting to the PS4 system my boyfriend brought, other then that the stay was amazing.
Poor 1.0
Pros: Sheets weren't clean bathroom was dirty and the tv wasnt even the right TV for the room honestly a waste of time and money
Cons: On booking the rooms says that it comes with a jaquizz come too find out when I get there there is no jaquizz at all ...which was the purse of renting there ...disappointed not worth traveling from ny and paying 180.00 $
Okay 5.0
Pros: The suite
Cons: The pool and hot tub broken. This is the only reason I booked this hotel.
Excellent 10.0
Pros: The staff has been excellent and so accommodating. Lucas, at the front desk, has been so welcoming to us and helpful. He is a great asset to your Company! The breakfasts are the best we have had in all our traveling. Carol maintains that breakfast station so well and is friendly and smiling all the time. She is also a great asset to your company. The housekeeping department has also been so accommodating. We needed a few things during our stay and they were right there for us. The room itself was very comfortable, and we appreciated that we could hear no noise outside the room. We are so happy with this hotel that we were going to stay at this hotel for a few nights, but extended our visit for another week. We have family in Central Massachusetts, and will come back to the Fairfield Inn and Suites on our next visits. We look forward to the renovations the next time around.
Cons: There is nothing we can say negative about this hotel.
Good 7.1
Pros: The renovation was kind of a bummer. Not much parking due to the construction.
Excellent 9.2
Pros: Friendly and helpful staff. Room comfort and amenities. Parking.
Cons: The coffee was very weak, I'm from Costa Rica, and we are accustomed to strong coffee. But that wasn't just the hotel. Starbucks, and Dunkin Donuts were disappointing as well.
Excellent 10.0
Cons: No restaurant or lounge
Excellent 10.0
Pros: Everything
Cons: N/A
Good 6.2
Pros: Clean rooms
Cons: No bath tub . We ended up in a handicapped room that had a shower only. Other than that the room was fine nothing special.
Fairfield Inn & Suites by Marriott Worcester Auburn - Auburn
Rated no. 7
8.3
Excellent 8.3
Based on 38 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.6
Overall
8.5
Overall 7.9 Good
Based on 284 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.3
Services
7.8
Staff
7.8
Cleanliness
7.6
Comfort
8.0
Facilities
7.0
Location
7.6
Overall
7.6
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
8.7
Comfort
8.9
Location
8.9
Services
8.4
Staff
8.7
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
8.3
Facilities
8.8
Location
8.5
Overall
9.2
Cleanliness
8.4
Comfort
8.0
Location
8.5
Services
7.5
Staff
8.4

Excellent 10.0
Pros: Location was awesome! If you have a WPI student, it's just a short drive up the road.
Excellent 9.0
Pros: Location, nice renovations
Cons: No complaints
Okay 4.0
Pros: Front desk staff was accommodating.
Cons: Needed to move room due to sagging mattress. Second room AC squealed all night. Maintenance fixed squeal but temperature did not work. Hair dryer had hair in it from previous guests. Pool was extremely small and green.
Good 7.0
Pros: Front desk service.
Cons: Everything was alright.
Excellent 10.0
Pros: It was nice and clean, the cleaning lady was very helpful when we needed more towels. Plus the price was right. I would stay again.
Cons: Everything was great.
Excellent 8.0
Pros: Good location, easy parking and friendly staff
Excellent 10.0
Pros: Clean, quiet
Cons: Everything was great
Poor 1.0
Pros: Location and front desk
Cons: Dirty sheets full of urine and blood gross
Good 6.0
Pros: Good location
Cons: Room was tired. Cracked sink. Some stains on couch. Smelled like smoke. Sliding door of room above was very loud and disturbing. $10 to park?! Ridiculous. Breakfast was a muffin and nutragrain bar.
Mediocre 2.0
Pros: Location
Cons: Asked for towels never delivered to a housekeeping staff, then when I called front desk they told me to go down. Plus breakfast was so cheap a nutritional bar, a danish, and water in a bag. A sandwich would have been better specially having my 4 year old.
Good 7.0
Pros: Locatiom
Cons: Is a great hotel. Don't feel as safe as I did in past.
Good 6.0
Pros: Location
Cons: Staff rude
Excellent 9.0
Pros: Convenience
Excellent 10.0
Pros: The staff was very friendly. Hotel was very clean and the beds were comfortable.
Excellent 9.0
Pros: Safety of cars
Cons: They said they charge for car parking. Though they didn't charge me for the 3 nights, I don't like it if they charge for parking.
Excellent 8.0
Pros: lobby area, and room were very pretty and clean
Cons: TV was poor quality and HDMI connection weren't working. no creamer, utensil were provided in the room.
Excellent 10.0
Cons: The bathroom floor was not clean. Had dirt spots and spots of something (not sure what).
Excellent 10.0
Pros: Hotel employee was courteous n friendly as well as hotel employee professional n kind at front desk
Cons: No
Excellent 10.0
Pros:  He’s AMAZING! All the staff is but my husband and my “go to guy”..
Good 6.0
Cons: No stopper tub for bath. Shower curtain too short to keep water from going on floor.
Okay 5.0
Pros: It seemed clean enough. The location was decent for where I needed to be the next day.
Cons: You have to pay $9 extra for parking. Everything felt old and dated: the clock radios were at least 10 years old - they had those cradles for gen 1 iPhones - no USB ports in the room. No free breakfast - $10 for eggs and coffee. Mattress was hard.Meh.
Good 6.0
Pros: The hotel was clean with good location
Cons: Most hotels provide free parking I thought it was ridiculous 9 dollar a night Parking. Also I travel to worcester frequently and that was the first time for nine dollar charge
Okay 5.4
Pros: It was an ok place to spend the night, but I will look for a different place if I ever return to that town.
Cons: Staff were not very helpful and the rooms need TLC.
Poor 1.0
Cons: I had a confirmation for two queen beds and our room had one bed and a sofa bed. The desk clerk had nothing else to offer and was very unpleasant so we asked for a refund and left.
Poor 1.0
Pros: nothing
Cons: very noisy patrons, they could not control the kids sport teams practicing in hallways at all hours.
Good 7.0
Pros: Very clean and staff very welcoming. 12 checkout is pretty good too
Mediocre 2.0
Pros: Knowing I won't be going back to that hotel. Slightly overpriced for what you get !!
Cons: The fact that you did not offer coffee in the morning for free I had to pay for I'll go out for it that's very sad for all tell that charges $--- plus a night I can stay at a lower class hotel and feel more welcome !!
Okay 5.0
Pros: Location and coffee shop
Cons: King sized bed had dangerous mattress supports sticking out. The bed was very high and one could get seriously hurt on those things
Good 7.4
Pros: Recently updated rooms.
Cons: Paying for parking that used to be free.
Okay 5.0
Pros: The hotel was really nice and clean , the staff were great very friendly and helpful.
Cons: There is one thing no hotel can account for and that is rude disrespectful people.The room above us were practicing gymnastics until 11:30 and then once the bars closed there were groups of intoxicated youths in the hall yelling at each other.
Excellent 10.0
Pros: Welcoming, comfortable and convenient
Okay 5.1
Pros: The beds were comfortable
Cons: There was a screaming crying baby in the to right next door. They also had workers directly outside our window banging away in the roof at 7am working in construction. It was awful! We were up all night due to these and they would not give us a credit for being rudely awoken.
Excellent 10.0
Pros: The staff was friendly and the hotel was clean.
Cons: It wasn't pet friendly.
Good 6.0
Cons: Unfortunately we had to cancel but at the time of booking I was not told that If I cancelled would be charged the full amount of my room charge. I contacted the Courtyard in Worcester and they informed me that it was third party reservation and there was no refunds. The cancellation was due to an emergency operation on my wife after the operation she couldn't travel. I'm very disappointed with your organization not explaining this policy at time of booking. I plan on showing my displeasure by posting a review and comment on Face Book and Ripoff.com You can contact me with questions at sbraymer@aol.com
Courtyard by Marriott Worcester - Worcester
Rated no. 8
7.9
Good 7.9
Based on 284 reviews
Details
Reviews

Cleanliness
8.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.0
Overall 8.5 Excellent
Based on 15 reviews
Cleanliness
8.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.6

Excellent 10.0
Pros: It was Beautiful and relaxing
Excellent 8.0
Pros: Very friendly and helpful staff. Everyone taking COVID precautions.
Cons: The parking lot is PAID parking, $10 overnight for guests. I didn't know this before booking. You can park on the street though. The signs on-street say two hours but the staff said longer was fine.
Okay 5.0
Pros: Excellent breakfast. Friendly desk staff.
Cons: Sink stopper hard to work. Shower temperature would not stay even. Hair dryer outlet hard to use.
Excellent 10.0
Pros: Everything worked out.
Cons: Not applicable
Excellent 9.6
Pros: The setup is great. The pool was great. Their flexibility was excellent
Cons: Rooms could be bigger
Excellent 8.0
Pros: Location and cleanliness. The staff was very pleasant as well.
Cons: The combination bathroom/closet door design is a bit quirky. The pool was out of order when we were thinking of using it.
Mediocre 3.0
Pros: Nice place. Breakfast was good
Cons: We could not get any sleep because people above us were clomping around on the floor all night. You need thicker carpets or padding and less rude guests. $--- later. No sleep and a five hour ride back to Philly ....not fun
Excellent 9.0
Pros: Clean & new. Breakfast! Reasonable cost. Helpful staff.
Excellent 10.0
Pros: This is the nicest Hampton Inn I have stayed in.
Excellent 10.0
Pros: Large spacious rooms. Clean. Excellent breakfast.
Excellent 8.5
Pros: Newer hotel; modern-looking rooms that were fresh-looking instead of dated. Very comfortable bed. Nice bathroom.
Cons: Parking lot was small and crowded; had to park closer to hotel next door as it was the only spot left by the time we arrived at 10 pm.
Excellent 8.0
Pros: A very elegant hotel.
Cons: The bathroom had a smell of mildew.
Excellent 10.0
Pros: Friendly staff! And cleanliness
Cons: Room was a bit small for two people
Hampton Inn & Suites-Worcester,MA - Worcester
Rated no. 9
8.5
Excellent 8.5
Based on 15 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.6
Location
8.7
Overall
8.6
Overall 7.9 Good
Based on 487 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.9
Staff
8.7
Cleanliness
8.6
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
8.6
Comfort
8.6
Location
8.7
Overall
6.5
Services
8.3
Cleanliness
8.8
Comfort
8.7
Facilities
9.3
Location
9.0
Overall
9.2
Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Location
8.7
Overall
8.2
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
8.0
Staff
8.3

Good 7.0
Pros: Very convenient location. Facilities were very clean and staff was very helpful
Cons: I understand it was thanksgiving but the price was a lot higher than normal. Also, for $150 a night I would expect the breakfast to be included: not an additional charge
Good 6.0
Pros: Great location and easy to get to from the highway. Was really nice that the dcu center was right next across the street so that was nice.
Cons: The bed was very uncomfortable, also the coffee in the room was awful Couldn't even finish the cup. The young man checking me in was hard to understand and never explained the extra charge on My card, also I asked about the parking as check out was at noon and I was seeing a concert at the dcu center at 3pm and would be leaving at 530, I parking garage told to ask them to validate it to 530, he olny did it till 1pm the parking garage man was nice and didn't charge me extra
Excellent 10.0
Pros: it was relaxing
Cons: that we have pool, and the beds are comfortable .
Good 6.0
Not bad. But over priced for what it is. Good reastraunt on site. Staff in hotel and reastraunt were great. Room was OK. Outdated. Bed was good. Pillows were a bit soft and small for me. But that is just preference. Bathroom painting has small amount of mold on it. Clocks were all on the wrong time. Decor was oddly old looking. But all and all not bad. Just seemed steep on the price for an outdated hotel. But no real complaints.
Good 6.8
Next to DCU is convenient, but parking across the street is not safe at night. Confusing 2nd floor mix of rooms and meeting center.
Good 6.0
Pros: Parking garage
Cons: Loudness of other guests at night
Excellent 8.0
Pros: quiet, comfortable rooms! I liked how there was an Unos restaurant attached to the building for easy access. they validate parking which was a plus!
Cons: I did not like that the parking garage was across the street with no indoor access directly to the property.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Close to the Palladium where we were headed for a show and had lots of restaurants in walking distance.
Poor 1.0
Pros: The price that I booked it at. I did not get that price they charge me full price I still have not gotten a refund
Cons: They overcharged me extremely. I¿m still waiting for this to be resolved they owe me for one night did they charge me full price for that was supposed to be comped because of the train noise the night before that I didn¿t sleep at all not at all
Excellent 9.0
Pros: served it¿s purpose.
Cons: it was fine
Good 6.0
Pros: Location was okay
Cons: Parking was in a lot across the street and billed separately. Breakfast was not included with the room.
Good 7.0
Pros: The location to restaurants wise prime.
Cons: The quality of mattress and pillows was poor, very very soft.
Mediocre 2.0
Pros: The catering sales person Hotel employee was very easy to work with and was there to address any questions.
Cons: When we checked in the woman was terrible, never made I contact made me feel like I was a bother to her. The hotel was dirty the bed covers were dirty that I just gave them back to the housekeeper. The air conditioner made noises and no fitted sheet
Mediocre 3.0
Cons: Room smelled like someone had been smoking in it not too long ago. booked room for three people and towels for just too. Front desk offered to move us. 11:30 PM, driving all day, just not the energy to go get another key and haul luggage to a new room. I
Excellent 8.0
Pros: The front office supervening staff practiced superb customer service on our arrival: friendly, thoughtful and proactive.
Cons: The room was updated, modern and clean. The only issue was the mattress and pillows were too soft.
Excellent 10.0
Pros: The hotel was exceptionally clean and staff were attentive and friendly.
Excellent 9.0
Pros: Staff, front desk was extremely helpful and provides great advice.
Cons: Nope
Excellent 9.0
Pros: Staff was very friendly and helpful
Cons: A little noisy but our room was by the elevator
Good 6.0
Not worth it.
Excellent 9.0
Pros: Always clean, awesome customer service with staff & in a great location of Worcester..
Cons: I love their breakfast but of course due to Covid the breakfast option is no longer available so I was little disappointed.. But we end up ordering a nice breakfast to be delivered..
Mediocre 3.0
Pros: The staff was friendly and accommodating and the room was as requested
Cons: The room was filthy. The toilet was clearly not cleaned and the sheets were clearly not changed on one of the beds nor was the room vacuumed. There was no breakfast as stated would be included and there was a charge to park.
Excellent 10.0
We are having funeral for my brother and I was satisfied with ever Thing with the accommodations
Excellent 10.0
Pros: Easy access to the highways
Cons: Lack of handicap parking
Okay 4.0
Pros: Cleaniness
Cons: Parking was charged Small room
Good 6.0
Pros: Location
Cons: Housekeeping knocked on our door at 8:25 am Saturday morning
Okay 4.0
Pros: Good location
Cons: Too expensive. Room was dark and loud. Fridge kept turning on and making noise and could hear police sirens all night
Good 7.0
Pros: The breakfast along with the waiters/waitresses were amazing.
Cons: The room and bathroom was not cleaned appropriately and bottled waters were opened/used, cleaning staff needs to be more attentive, very surprised as I have stayed at this location several times, will need to seek for a new place when visiting family.
Excellent 9.0
Pros: Clean and comfortable. Located close to mechanics hall and DCU center.
Cons: Parking cost $12 and garage was across the street, so slightly inconvenient for moving luggage. Also walls were paper thin and I could clearly hear my neighbors in the adjoining room at 7am.
Okay 5.0
Pros: The check in was easy and friendly.
Cons: I stay at a beautiful Hilton yearly in South Carolina- so I was a little surprised that this location was not up to the same standard. My room felt a little run down.
Excellent 10.0
Pros: They held my bags for me while I waited for me bus.
Cons: Nah
Okay 5.0
Cons: The front desk staff who checked us in was unfortunately rude but everyone else was very pleasant and professional
Excellent 9.0
Cons: Parking is not ideal. Is across the street from the hotel. The street is busy and is difficult to cross with your luggage
Okay 5.0
Pros: Nice lobby
Cons: A bottle of water was three dollars in the room, park I,g was twelve dollars across the street, no complimentary breakfast and there was a pounding till after 9pm heard throughout the floors, building a dance floor they said, should have been done earlier
Okay 5.0
Pros: The ambiance, room, and front desk staff.
Cons: The noise. I understand this hotel is on a main street but we were on the 7th floor. The street noise sounded like we had our bed on the sidewalk. Also slamming of doors in rooms. Door closers would help this immensely.
Good 6.0
Pros: Closeness to venue of concert
Cons: Customer service was rude on the phone when we called to let them know their WiFi is very unsecured. They cared more about themselves then customer. Us.
Okay 4.0
Pros: Good location for walking to Worcester events.
Cons: There were many drunken young men in the room next to us shouting and laughing until about 2 am. Walls are very thin. Room looked recently updated, but still had a run-down feel. There were room service dishes left outside an adjacent door for 24 hrs.
Good 7.7
Pros: staff clean
Cons: NOISE all night in halls kids until 5 am police etc Wedding
Good 7.0
Pros: The hotel was clean and the staff was friendly.
Cons: The room was noisy because it was on the street side. The TV was very slow to change channels.
Mediocre 3.0
Cons: Beds were very hard. I thought breakfast was included but was $16 pp extra.
Mediocre 2.0
Pros: Decent location. Rooms were clean and bed was comfortable.
Cons: Someone tried to get in our room through the adjoining door. We notified the desk and they changed our room. They charge a $60 fee for incidentals and did not tell me. Parking is in a lot across the street and breakfast is $13 a person.
Good 7.0
Pros: The hotel was reasonably priced, and offered several amenities.
Cons: I did not know that I was going to have to pay separately for parking.
Excellent 10.0
Cons: I wish my room had had an outer curtain so I could push the heavy one aside during the day without feeling exposed. Also as a single woman I was a bit concerned about how long it took for the door to close.
Okay 5.0
Cons: the bed was hard, had to park my truck across the street in a parking lot from the hotel. A/C/ was horrible
Okay 5.0
Pros: Nice location, parking garage across the street
Cons: Extremely noisy
Okay 5.7
Pros: The rooms were clean
Cons: Paid less at the Holiday Inn Express the week prior and received more - free breakfast, free parking. HIExpress rooms seemed more modern.
Okay 5.0
Pros: Clean, bed was comfortable
Cons: Hot tub and pool closed at night. So if you are out and want to enjoy amenities after returning from a night out or a long days work, you can't. Also, yes is not in the staff's vocabulary.
Good 6.0
Pros: The location to the conference center and to downtown.
Cons: Was not able to secure the federal business room rate, ended up paying double the rate.
Excellent 10.0
Pros: Great-clean etc. I would stay here again!
Cons: Only 2 tissues in bathroom!
Excellent 8.0
Pros: Well kept and clean. There were however, plenty of snacks and coffee and tea available
Cons: Breakfast wasn't free
Excellent 10.0
Pros: Very nice place, very nice people...would stay again.
Cons: No breakfast included
Excellent 8.5
Pros: Staff was very nice and professional. Facility was well kept
Cons: The mattress was uncomfortably soft. Woke up with a backache.
Good 6.6
Pros: Quietness
Cons: Work in progress
Hilton Garden Inn Worcester - Worcester
Rated no. 10
7.9
Good 7.9
Based on 487 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.5
Overall
7.0
Overall 7.8 Good
Based on 209 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.5
Overall
7.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.5
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Location
8.1
Services
8.4
Staff
8.5
Cleanliness
8.0
Comfort
8.3
Location
8.4
Overall
4.0
Services
7.9
Cleanliness
7.8
Comfort
7.9
Location
8.6
Services
8.0
Staff
8.3

Excellent 10.0
Pros: Great
Cons: Great...enjoyed it.
Excellent 10.0
Pros: cleanin five stars
Cons: location
Good 7.0
Pros: good
Cons: bed
Good 7.0
Pros: It was near the highway, yet very quiet. Close to restaurants and the staff were very pleasant and helpful.
Cons: Shower drained very slowly, had to figure out the TV as someone unplugged it.
Okay 4.0
Pros: Overall, the hotel is fine.
Cons: The walls and floors were so thin. We heard every movement next to us and above us. The breakfast was also disappointing.
Excellent 10.0
Pros: Clean comfortable and quiet. Lots around
Cons: No
Okay 5.0
Cons: We got a double bed instead of a queen size as promised.
Mediocre 3.6
The room smelled like cigarette smoke. The walls were paper thin. The guy next door talked all night. I could hear every word. The staff were nice, though.
Good 7.0
Pros: Close to work
Cons: The tub didn¿t drain¿ you could take your shower and the bathtub would fill up. Didn¿t enjoy that at all. They said we could move you, but they didn¿t have any rooms available. So we were stuck. Not happy at all
Excellent 8.0
Pros: location and price - I was traveling and needed a place for the night
Poor 1.0
Pros: Left hotel after being there less than an hour. Entire floor smelled like Marijuana, then Manager calls my room and accuses me of smoking!! Place was pretty gross
Cons: Everything was gross
Good 7.0
Pros: The room was what I expected for the star level.
Cons: I could barely anything that I liked in the covid-era breakfast that was served.
Excellent 10.0
Pros: Hotel istruly stand by its name! Comfort Inn! One of the Most comfortable expirence ever. Room was so clean ,nice ,spacious and cozy, and staff was awesome, the best customer service, I 100% recommend this hotel.
Cons: Not a single thing
Excellent 10.0
Pros: Extremely nice staff. Very helpful and took pride in their establishment. RML
Poor 1.0
Pros: NOTHING!!! owner and staff were EXTREMELY RUDE!!! Don't EVER want to go back there again EVER!!!
Cons: EVERYTHING!!!!
Excellent 8.0
Pros: Clean and nice rooms. Great price.
Cons: Staff was very friendly, but none of the staff members were wearing face mask. Alarming considering all that is going on.
Excellent 10.0
Pros: staff and quietness
Mediocre 3.0
Pros: Nothing
Cons: Staff
Excellent 10.0
Pros: Good hotel for the price.
Excellent 8.0
Pros: Price, free breakfast and wifi
Cons: Would have preferred two queens instead of just one- we were given a handicapped room.
Excellent 9.0
Pros: Everything
Cons: A strong smell of cigarettes.
Poor 1.0
Pros: Absolutely nothing
Cons: Unprofessional staff. We had difficulties to check in with service animal. Shower was broken, drain in bathtubs didn''t work at all electrical cords was stetched from one side of bed to another under pillow. Microwave was broken, Very rustic place
Excellent 10.0
Pros: Comfy bed and bedding. Clean modern room. Huge tiled shower. Great location.
Cons: No
Okay 4.0
Pros:  
Cons:  
Good 7.0
Pros: Staff was helpful and friendly
Cons: Hotel is old and tired, but clean and convenient
Good 6.0
Pros: Clonvenient location
Cons: Smelled bad walking in. Had stained ceiling. Old and very dated.
Good 7.0
Pros: Breakfast
Cons: Heater in our room did not work properly nor did one of the lights
Excellent 10.0
Pros: The room was very nice and clean. The bed was very comfortable. Pleased there was a refrigerator in the room. The staff was pleasant, helpful and courteous.
Cons: The buffet breakfast was okay, but not quite as good as the Comfort Inn in Seekonk, MA and Syracuse, NY. The bacon was paper thin and had little flavor. The blueberry muffins were just okay. It would have been nice to have hot oatmeal available instead of the instant packages. The toaster could not even toast and brown the English muffins after two times.
Mediocre 3.0
Pros: Location was nice.
Cons: Checkin was slow (but polite). The room was ice cold when we arrived. Fiddled with the heat and got it to blow air, but never actually got warm. The toilet also needed the handle jiggled and the stick to close the blind came off.
Mediocre 3.0
Pros: Breakfast was great!
Cons: Had to change rooms due to the beds having some kind of wood shavings and dirt on them when sheets were pulled down
Okay 5.0
Pros: Updated and clean room. Good breakfast.
Cons: Lack of bed choices. No kings. No two doubles or queens. Had to settle for single queen.
Mediocre 3.0
Pros: Location was good. Lobby nice.
Cons: Party next door kept us up until 1:30 a.m. Loud music, doors slamming. Felt like we were in a college dorm. Our door did not lock properly, found door unlocked 2x. Expensive make-up missing from room. Have stayed here before, will not stay again.
Good 7.0
Pros: good breakfast and accomodating staff
Cons: weak shower head and noisy because of closeness to highway
Good 6.0
Pros: Location
Cons: Didn't offer smoking rooms
Comfort Inn Auburn-Worcester - Auburn
Rated no. 11
7.8
Good 7.8
Based on 209 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.3
Location
8.2
Overall
6.1
Overall 7.7 Good
Based on 443 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.3
Location
8.2
Overall
6.1
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.6
Comfort
7.6
Location
8.0
Services
7.1
Staff
8.2
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.1
Location
8.2
Overall
5.0
Services
7.8
Cleanliness
8.3
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
6.0
Cleanliness
8.3
Comfort
8.2
Facilities
5.0
Location
8.2
Overall
6.0
Cleanliness
8.2
Comfort
8.0
Location
7.9
Services
7.4
Staff
8.4

Excellent 9.0
Pros: Breakfast was pretty good
Excellent 10.0
Pros: The place was clean and everything was available if it was needed.
Excellent 10.0
Pros: was very close to where I was staying.
Good 7.0
Pros: The staff were friendly. the room was clean.
Cons: The breakfast was alright.
Good 6.0
Cons: Bathroom, tub was corroded and hair was on walls
Okay 5.0
Pros: Friendly staff
Cons: Everything else.
Excellent 10.0
Pros: Good restaurant right across parking lot. Proximity to interstate.
Okay 5.0
Pros: Coffee in AM
Cons: Carpeting old & wet from air conditioning & dirty.
Excellent 10.0
Pros: Staff aware some. Breakfast good.
Okay 5.2
It’s ok in a pinch, but the carpet was so dirty we kept our shoes on at all times. Staff only cleans every three days, but they were very sweet and helpful; it’s not their fault they can only clean every 3rd day.
Okay 5.0
Pros: Pleasant staff. Very clean bathroom. Tea available around the clock.
Cons: Extremely high level of traffic noise. Bag breakfast was a bit weird.
Excellent 8.0
Pros: Polite staff
Cons: No breakfast
Excellent 10.0
Pros: Friendly staff - convenience
Excellent 10.0
Pros: Staff was helpful especially the night women who helped us plan an extended stay at the hotel.
Excellent 10.0
Pros: The staff was exceptional. a wonderful manager.
Excellent 10.0
Pros: Clean room with a gteat location.
Cons: No
Excellent 10.0
Pros: Price range, location to my work, access
Cons: Wish it had a kitchenette in the room.
Good 6.0
Pros: Price
Cons: No
Excellent 10.0
Pros: Clean, very courteous staff, no issues sty all.
Cons: No.
Excellent 10.0
Pros: Very clean rooms
Cons: everything was great
Good 6.0
Pros: Location easy check in
Poor 1.0
Cons: There was no breakfast, no stores or FOOD opened around besides papa Gino’s ... Housekeeping wouldn’t come for days and when I requested another room after being in there for a week, they said no due to the covid-19.
Good 7.0
Pros: Very friendly staff.
Cons: A few issues.
Good 7.0
Pros: Complimentary breakfast
Good 7.0
Cons: Breakfast. Needs more variety and quality.
Okay 5.0
Pros: Convenient nice helpful staff
Excellent 8.0
Cons: The shower floor in room 203 felt like it was about to cave in. The hot water would also go from hot to cold in the shower. My bed sheets had cigarette burns on it.
Excellent 8.0
Pros: Staff were friendly, welcoming, and very helpful. Having a fridge in the room was a very pleasant surprise. Our room was comfortable and had everything we needed. Also, the continental breakfast was quite a luxury.
Cons: Our room had greasy puddles and handprints all over the furniture and head board. Six condoms were also left in the side table drawer.
Okay 4.0
Cons: We will not be staying here again. Pull-out bed had old linens on it. Pillow had stain. Front desk made a big deal of finding new linens for it and then asked me to carry them myself even though I was still dealing with luggage. Sketchy activity into late night in the parking lot - didn't feel terribly safe.
Okay 5.1
Cons: That hotel had a strong smell of febreeze type chemicals.
Mediocre 2.0
Pros: Nothing
Cons: Bait & switch with the room reservation. A reservation for a king bed and Jacuzzi turned into the actual room with two double bed and hotel had the nerve to tell me it would be no discount because two double beds is more expensive than a king room. I would not have booked the room if I knew I was going to get two double beds. I was a solo person and two double beds doesn't do me any good. The cleanliness of the room was terrible, the cleanliness of the lobby was terrible, ambivalent attitude of the staff was remarkable.
La Quinta Inn Auburn/Worcester - Auburn
Rated no. 12
7.7
Good 7.7
Based on 443 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
8.3
Food
3.0
Location
8.4
Overall 7.3 Good
Based on 445 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.3
Food
3.0
Location
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
7.6
Cleanliness
7.3
Comfort
7.4
Location
8.3
Services
6.7
Staff
7.9
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Food
3.0
Location
9.2
Cleanliness
7.9
Comfort
7.8
Location
8.4
Services
7.3
Staff
8.4
Cleanliness
7.9
Comfort
7.9
Location
8.8
Services
7.5
Staff
8.3
Cleanliness
7.7
Comfort
7.7
Facilities
7.7
Location
8.2
Overall
7.7
Cleanliness
7.8
Comfort
7.7
Location
8.4
Services
7.4
Staff
8.4

Good 6.0
Pros: Location
Cons: The toilet ran unless You adjusted the float in the tank. The heat in the room was good but was noisy til the set temp was reached. Staff were friendly but had no directions for the restaurant they referred us to. We were told to look up directions on a smart phone!
Mediocre 3.0
Pros: location
Cons: couldnt get past the overwhelming smell of marijuana when we got off the elevator. It was all the way down the hall and into our room strong enough to burn my husband and my nostrils. just couldnt fet past it
Good 7.0
Pros: breakfast
Cons: no
Excellent 8.0
Pros: In the Breakfast Room, the lightning isn't to good especially for us who wear glasses, but it was enjoyable
Cons: n/a
Mediocre 3.0
Pros: Breakfast bar.
Cons: Poor maintenance in our room.
Poor 1.0
Pros: Parking
Cons: I had to switch my room 3 times due to being dirty or smelling of cigarettes. There was an overdose across the hall from me and drug addicts outside blocking exits. The hotel charged me twice and staff were rude
Okay 5.0
Pros: Location was great and great restaurants within walking distance
Cons: The room had no remote for the TV. I had one hand towel, no soap of any kind, and breakfast was supposed to be served between 6-10 and actual food didn¿t come out til 730 and was done around 9. The vending machines had almost nothing in it.
Good 6.0
Pros: Staff
Cons: My room has no AC, they had to move me, all the appliances were disconnected from outlets¿They only clean people¿s rooms if you stay more than a week??? They had no small garbage bags for the waste baskets?!? SHOWER HEAD PLACED ON THE SIDE WALL? F
Excellent 10.0
Pros: From the moment I walked in the front door all the help I got from the front desk Stephanie was the greatest she really cares for The guess she did a great job
Cons: The only thing missing is the continental breakfast but I understand because of the pandemic they cannot offer that
Mediocre 2.0
Cons: Not clean, lots of broken things, no supplies, broken exercise equipment, not professional at all
Excellent 8.0
Pros: Good service and location
Cons: Cleanliness breakfast
Excellent 10.0
Pros: The clerk at the service desk was friendly and nice.
Excellent 9.0
Pros: For the most part it was quiet
Cons: The shower was a little dirty and I’m not sure how clean the sheets were
Poor 1.0
Pros: Nothing had to get movied 3 times and the last room the toilit still didnt flush first two rooms tv and ac broken
Cons: I didnt like everything about the place
Poor 1.0
Pros: ........
Cons: room was not clean at all had to ask to switch rooms.So many questionable people staying there. Saw one man constantly going in and out of the building looking for drugs. A group of drug addicts were at the side of the building smoking. Do not go here!
Good 6.0
Pros: The convenience of location to where i needed to be
Cons: The inconsistency between staff members was very frustrating. If there is a policy not to accept certain debit cards then all the staff should uphold this rule.
Excellent 10.0
Pros: The laid back atmosphere
Cons: The inconsistency St check in
Excellent 8.0
Pros: This hotel was in a good location for the swim meet I was in town to watch.
Cons: The bathroom was not as clean as I would expect it to be.
Excellent 9.0
Pros: Very clean
Okay 4.0
Cons: The shower had not been cleaned. It had a used soap bar and leftover shampoo.
Mediocre 3.0
Pros: Comfortable bed and pillow
Cons: dirty bathroom walls (large number of toothpaste splatters), sink that didn't drain well, hair in shower, shower curtain that was cheap and wouldn't stay closed for even half of the shower width, no water in the fitness room, dusty fitness room.
Excellent 9.0
Pros: Staff was all very helpful and made us feel very welcome. This was our second visit and we will certainly plan on a stay here when we are in the area again. Would recommend to a friend or family.
Cons: Can't think of anything.
Mediocre 3.2
Two night stay -broken elevator, tiny bathroom in need of repair, uncomfortably hard mattress, asked twice for fresh batteries for non working TV remote, never got them. Asked for extra towels never got them. The next morning-Asked maid to please replace used towels, then we left for 12 hours, came back to wet towels and no replacements. And to top it all off a cold (hot) breakfast one morning and non existent hot breakfast the next. All this for $190 per night :(((
Good 6.5
First room I got the keys for wasn't cleaned. Dirty linen was still on the floor. The second room that I got a key for would not open the door. Finally at the third attempt I was able to get into my room. There appeared to be only one staff member on for the whole hotel when I checked in. The product that you use to mop your floors is very sticky and I felt like my shoes had suction cups attached to them every time I took a step. Ran out of sausage for the breakfast next morning and nobody ever replinished them. The location was great but I was dissapointed.
Excellent 10.0
Pros: Great place to stay for price. Breakfast was good and in general an overall great experience! Close to union station and walkable restaurants.
Excellent 8.0
Pros: It's location and the free breakfast. We were on a road trip. It was great to stop close to the highway and get something to eat right where we stayed before getting back in the road.
Cons: The mirror in the bathroom was not clean. Previous guest drew a smiley face in the steam and it was still there when I showered.
Excellent 9.0
Pros: Location, breakfast
Cons: Not spotlessly clean, but more than clean enough
Excellent 10.0
Pros: The bed was nice, clean and comfortable and the room was big and spacious. The breakfast options were good, but there weren’t any vegetarian options. You must have fruit, but I was glad that there was yogurt available.
Cons: The toilet paper dispenser was about to come off the wall because of the hinderance of the extra toilet paper behind it. Place the extra with the amenities and not behind the paper for use. The curtains were only covering a third of the window, which should be complete black out curtains and not half way covers. The microwave in the breakfast room was too small and unclean.
Good 7.0
Pros: Location
Cons: Although prepaid including fees and taxes, received $49.22 Visa charge. Called but no resolution to date.
Good 7.0
Pros: The hotel was clean and served my families needs
Cons: The breakfast was minimal
Mediocre 2.0
Pros: Was available.
Cons: Needs many repairs and updates.
Okay 5.0
Cons: Room was in borderline condition (TV was non-functional and askew, HVAC was damaged, etc.)
Good 7.0
Pros: Breakfast was Good, good varieties and we'll prepared.
Cons: A/C was noisy. Could not sleep with the A/C on.
Poor 1.0
Cons: Had no hot water for over an hour. Had to bring it to their attention. Never got contacted by staff or manager when problem was fixed. Manager wouldn't move our room as requested.
Okay 5.0
Pros: Location
Cons: We were shocked to find a mouse in our room on the second day. The front desk was responsive and moved us into another room. A little scary for our little one
Excellent 9.7
Pros: Breakfast room was large and well stocked. Good restaurant within walking distance. Room was large, clean and comfortable.
Okay 5.0
Pros: Good location
Cons: Small rooms, and I could not connect to their WIFI there, however they did give me a discount because the wifi did not work in my room.
Excellent 8.0
Pros: This is my third stay at this hotel. The hotel has free parking, a decent breakfast (included with stay), and is right next to a Starbucks and 99 (great steak tips). The rooms are clean and and staff have always been polite. The in-room mini fridge is large enough to be useful; although I do wish there were a microwave in the room as well. The Keurig in the room allows someone to come prepared with their own K-cups rather than rely on the Diedrich Coffee "Morning Edition Blend." (
Cons: I think they need to step up their maintenance / room inspections. This trip the shower curtain rod was not fully secured to the wall -- screws were loose -- so the shower curtain wouldn't stay closed; it kept sliding down because the center of the rod was hanging lower than the ends. The clock radio also was randomly making noises (buzzing sounds) even when turned off. The noise was rather regular, so housekeeping should have noticed it while cleaning the room. Other than that everything was great.
Excellent 9.4
Pros: My stay was absolutely worth every penny. My room was clean, comfortable, quite warm (since it was in the negatives). I could stay they for more than just a night if needed.
Cons: I did not like the fact that the receptionist at the front desk when asking for my card for incidentals, she failed to explain the $50 fee that was taken out of my account. I would've have been perfectly content with the fee if I was told about it when checking in. Although my room was perfect, I feel the curtains do not do justice in terms of privacy for I can see outside to the front of the hotel.
Excellent 10.0
Pros: The rooms were spacious and comfortable. Everyone i encountered at the hotel was friendly. Our housekeeper Roxi was very nice.
Good 6.5
Pros: The bed was soft, the room was clean. They had a nice business room. The location is good if you want Worcester downtown.
Cons: The walls aren't very sound proof, all night we heard doors slamming (they slam really hard whether you want them too or not). I could hear every word of the argument in the room next to me. The breakfast wasn't very good, the coffee was okay but what do you want for free.
Good 6.5
Cons: The toilet rocked around when you sit on it, the shower valve was leaking at a good pace.
Excellent 10.0
Pros: The staff was incredibly pleasant and helpful, room was clean and very nice and the breakfast was great! I would most certainly stay again. We were in town for a concert and the venue was within walking distance. Super easy!
Holiday Inn Express Worcester - Worcester
Rated no. 13
7.3
Good 7.3
Based on 445 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
7.6
Overall
6.6
Overall 7.5 Good
Based on 6 reviews
Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
7.6
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
4.6

Okay 4.0
Pros: convenient to where i needed to be, pretty cheap digs all and all. But the place was trashed.
Cons: Place is badly run down. Paint is scratched everywhere, floor tiles broken, elevator walls formica is torn and the whole front port cochere was taped off because something damaged one of the support posts. Frankly the franchise should pull its name this is bad advertising. The air cooler/heater in my room lost its air flow filters and you could just see gobs of dust piled up in the ducting. And the bathroom door gets stuck on a high point in the bathroom floor.
Good 7.0
Pros: Staff is friendly and helpful. Rooms are fairly clean and spacious. Conveniently located.
Cons: Bed slides all over the place. Very noisy at night. Not many places to put your belongings.
Poor 1.0
Pros: When I left!!!!
Cons: I was booked from a Saturday to Wednesday. First day I got there. Completely unpacked, then the TV didn't work. They moved me to another room. Roaches in the room, walls all had holes and writing on them. Vent cover in bathroom was on a shelf in the bedroom. Both rooms I was in, you can tell both those doors were kicked in. The wooden door jams were all cracked and they just reposition the sliding lock to have the screws hit wood on both sides of the crack. Burn holes in sheets and blankets. On Tuesday night my car was hit while parked. Manager wouldn't give me video of accident nor Motel 6's insurance information. Tuesday night I had asked the front desk clerk that with this car accident and trying to get things done with the insurance companies, I asked if I can check out later once I find a way to get home to VT. He said yes, yet the next morning the manager came pounding at the door at 11am, telling me I have one hour to vacate. What a way to treat your guests that was in need of some time to find a way home.
Mediocre 2.0
Pros: Staff was friendly.
Cons: Smelt like marijuana in the elevator. Everything was old and outdated.
Okay 4.0
Pros: Location on route 9.
Cons: The hotel bath shower did not have shampoo or conditioner. I have never seen this in any hotel stay before. They explained that they dont provide this. When did 3 ml of shampoo become a luxury item? No iron or iron board. Walls thin so you can hear next rooms phone conversations. Non smoking rooms are a privilege so you pay 10$more.
Excellent 8.2
Pros: beds very comfortable, need more and better pillows. Good shower. Overall, surprisingly a good experience.
Cons: Floors not mopped or swept daily. Need clean bags for ice bucket.
Excellent 8.0
Cons: the only drawback is, and this bugs me about a lot of motel/hotels, is that when I get back from my day's activities, i like chill out and watch TV for an hour or so before i go to sleep BUT there is no guide to tell me what is on so i have to channel surf...yeah yeah...i'm a big baby, but that's what i like to do.
Good 7.1
Cons: The elevator was old and dirty
Motel 6 Westborough Ma - Westborough
Rated no. 14
7.5
Good 7.5
Based on 6 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

The Sleigh Maker Inn Bed and Breakfast - Westborough
Rated no. 15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

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