Hotels near Boston Logan Airport

Hotels near Boston Logan Airport

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Logan Intl (BOS) - Boston, MA, United States
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Best hotels near Boston Logan Airport

Cleanliness
9.9
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Overall 9.7 Excellent
Based on 522 reviews
Cleanliness
9.9
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Cleanliness
9.9
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.9
Comfort
9.9
Location
9.9
Overall
10.0
Services
9.7
Cleanliness
9.9
Comfort
10.0
Location
9.9
Services
9.8
Staff
9.7
Cleanliness
9.8
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.6
Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.8
Staff
9.5

Excellent 10.0
Pros: What an amazing place to stay - location, staff and room were A+++
Cons: Breakfast was good, not great
Excellent 10.0
Pros: Very well kept and furnished nicely. Great location
Excellent 10.0
Pros: Location was great, friendly and attentive staff, extras like complementary room service, bottle of wine, the view was everything-right on the water, comfortable bed, couch,other seating, fridge microwave, lots of storage, heated floors, small size of property was nice, the lounge area with pool table was fun, I like that it was attached to a marina and was very quiet.
Cons: Some things were not working properly when we arrived,however all was fixed right at that moment.
Excellent 9.6
The view and the beautiful room was a wonderful treat. Most of our friends and family would be hesitant to spend that much money.
Good 6.0
Pros: The room I stayed in on the second floor was gorgeous, comfortable, well-appointed, and boasted a fantastic double view of the marina. It was the kind of room I immediately imagined booking again.
Cons: There is a single staff member on overnight and he pretty much amounts to a security guard without much problem-solving authority, so even though he was nice, he was unable to contain the very loud party next door to me who stayed up all night drinking, talking, and arguing. When I went into the hall at 2am, he was already there and knew about them (I assume because others had complained) but couldn't do more than beg them to stop (they did not). I left at 7am -- instead of lingering and enjoying the setting or the breakfast I ordered -- because I was so fried. I don't treat myself to a hotel stay often, so it was disappointing to be stuck in a gorgeous setting I could not enjoy.
Excellent 10.0
Pros: Beautiful view of the city and harbor. The hotel is very clean. Light and airy. The rooms are unique and beautiful.
Cons: Skylight leaked. Fridge was freezing everything. We talked to Mike at the front desk and made everything right. We really appreciate his attention to the issues mentioned.
Excellent 10.0
Pros: location, amenities.
Cons: There was nothing I didn’t like.
Excellent 9.0
Pros: the property is beautiful! the room is large and relaxing. the breakfast was delicious. the views are incredible!
Excellent 10.0
Pros: Fantastic staff. We stayed in the penthouse and it was very charming. Super comfortable bed. Beautiful views. The chef was amazing. Great breakfast
Cons: The only thing I would’ve like was the availability of brewed coffee. There is a keurig in the room and in the lobby downstairs. Otherwise everything was great
Excellent 10.0
Facility was perfectly located and well appointed. Breakfast was great and served on time. Staff was friendly and attentive. Looking forward to our next stay there.
Excellent 10.0
Pros: The view hands down. The size of the room was way overboard for two us but we enjoyed the room to spread out.
Cons: Can't think of anything!
Boston Yacht Haven - Boston
Rated no. 1
9.7
Excellent 9.7
Based on 522 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Overall 9.3 Excellent
Based on 458 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.5
Location
9.5
Services
9.2
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
10.0
Overall
9.3
Cleanliness
9.6
Comfort
8.6
Facilities
9.5
Food
0.0
Location
9.4
Cleanliness
9.6
Comfort
9.6
Location
9.7
Services
9.4
Staff
9.5
Cleanliness
9.2
Comfort
9.3
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
9.9
Comfort
9.7
Facilities
8.0
Location
9.7
Overall
8.0
Cleanliness
9.9
Comfort
9.8
Location
9.7
Services
9.4
Staff
9.7

Excellent 10.0
Pros: Everybody and everything is wonderful! Check in, the maid, food service and food fabulous! Love the stay ! Wanted to stay longer but next time🦋thank you Debbie,
Okay 5.0
Pros: Location and cleanliness were outstanding
Cons: Staff was less than welcoming. Doorman would watch my wife approach and never opened the door for her. That was a bit shocking. Food in restaurant was very over hyped.
Excellent 8.0
Pros: Good
Cons: Yes
Excellent 10.0
Pros: From the moment that my wife and I arrived we were cordially greeted. Staff was very proactive with suggestions that would enhance our experiences. The staff was most courteous and professional. We were treated very well and our room had a tremendous view of Boston Harbor. All amenities were perfect!
Cons: n/a
Excellent 10.0
Pros: The staff were helpful and friendly and assisted us greatly with all our needs and requests. The breakfast room service was prompt and delicious and cleaning service excellent. The concierge helped us with a very last minute request for flowers for our small wedding event. He was extremely nice and accommodating. Loved the rooms and view. It was a beautiful setting by the harbor.
Excellent 9.0
Pros: Outstanding location, staff and comfort.
Cons: Price was above market; possibly due to the specific weekend.
Okay 4.0
Pros: Location and the staff
Cons: Room, not worth the money.
Excellent 10.0
Great location and value.
Excellent 10.0
Pros: The view over the harbor and city was absolutely stunning and the gift box of chocolates was a pleasant surprise. The staff was polite, pleasant, and professional, even at the exceptionally early hour we checked out.
Cons: One of the bedside USB charge ports did not work, but there were plenty of other power sources in the room.
Excellent 10.0
Pros: Treatment by everyone working at each hotel. Each location served our purposes for going where we needed to go. The Boston Harbor Hotel was very nice.
Cons: Nothing
Excellent 8.0
Pros: The view was the best
Cons: Valet car parking was a bit of a challenge. It was run by an outside group instead of the hotel which previously handled it.
Excellent 8.0
Pros: Very good staff.
Cons: The room was much smaller than I expected. Barking dog at 7:00 a.m. Saturday woke us up, and it continued to bark for the rest of the morning.
Excellent 10.0
Pros: Wonderful location; walk to the North End, the Seaport District, or Quincy Market in minutes. My seaside room overlooked Boston Harbor. The room itself was beautiful; big and very clean. I wish I could live there!
Cons: Nothing; couldn't have had a better stay.
Excellent 9.0
Pros: Great location
Cons: The spa was completely shut down
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: The staff was very courteous and attentive. The room was very clean and comfortable.
Cons: For the price I expected a litt More luxury in the rooms, but overall it was as expected.
Excellent 10.0
Pros: Everything was sublime. Service was truly impeccable.
Cons: Nothing at all.
Okay 5.6
Nothing that we can do. Money is too much with no facilities to use.
Excellent 10.0
Pros: Elegant and first class
Okay 4.0
Cons: They put us in a handicapped room with no bathtub. It was disappointing. They would only switch us to a suite for $700 additional, so we were stuck in the handicapped room. I will go back to staying at the Interconty and will not use the blind buy again.
Okay 4.0
Cons: Under construction and there was no notice of that fact. Major disappointment for a so called 5 star level hotel.
Excellent 8.2
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Cons: Food not that good. Afternoon Tea was disappointing
Excellent 8.0
Pros: Location and atmosphere
Cons: Received a queen size not the king and there were issues with the minibar
Excellent 9.3
Pros: This was a great place
Cons: Nothing bad to say here
Boston Harbor Hotel - Boston
Rated no. 2
9.3
Excellent 9.3
Based on 458 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.3
Overall
9.2
Overall 9.1 Excellent
Based on 2,054 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.3
Overall
9.2
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.6
Overall
9.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.5
Location
9.1
Overall
8.6
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.6
Facilities
8.9
Location
9.8
Overall
9.1
Cleanliness
9.6
Comfort
9.6
Location
9.4
Overall
9.6
Services
9.4
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
8.8
Cleanliness
9.3
Comfort
9.2
Facilities
9.6
Location
9.3
Overall
9.4
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.2

Excellent 10.0
Pros: The location is great, you can walk to everything
Cons: Only negative thing was the ice machine on our floor was out of order
Excellent 10.0
Pros: The room was very well kept. The restaurant service for breakfast was very accommodating.
Cons: The view from the room. Would have preferred more of the harbor view.
Excellent 10.0
Pros: EVERYTHING else! Amazingly friendly staff. Delicious food. Beautiful room with a highly appreciated Keurig. The location was within walking distance to most of the historical sites of Boston, and we loved that Morton's Steak House was right across the street.
Cons: The carpet in the front lobby could probably use replacing. I wish there was a hot tub available by the pool.
Excellent 9.0
Pros: Location.. And being close to ferry service And having a gym and restaurants...
Good 7.0
Pros: I loved that you can text them and they will bring you what you need right away! I also loved the advanced technology in the room. The tv was bigger then most hotels, the AC worked great, the light/privacy button, and the sanitizer station were all great!
Cons: The bed/pillows weren't very comfortable. The sheet on my bed had a tip in it. Also one of the staff ladies wasn't very nice & another staff member gave me incorrect information for a ferry I was taking so we almost missed it.
Excellent 10.0
Had an amazing stay at the Seaport hotel! Staff was incredibly helpful. The bar and restaurant was nice and inviting! The room was so clean with nice little extras!!! Thank you!
Excellent 10.0
Really lovely hotel, convient location to the seaport, lots of good restaurants in walking distance, but the most important to us was how clean the hotel was.
Excellent 8.0
Pros: Beautiful
Cons: No microwave on room
Excellent 8.0
Pros: Location is great
Cons: Check in.
Excellent 10.0
I stayed with family and we enjoy it. The Check-in process was smooth. Very friendly staff. The room was super clean, quiet, comfortable, and had a very nice view. Amazing indoor pool with glass ceiling and city views & beautiful patio seating area too. Hotel located next to nice restaurants such as Pink Taco. I highly recommend it.
Excellent 9.0
Pros: STAFF!!! totally amazing
Cons: location. Long walks. Hotel bikes were great!
Excellent 10.0
Pros: Staff was friendly and answered all of our questions immediately.
Excellent 10.0
Pros: Friendly staff, nice rooms, fantastic location
Excellent 10.0
Pros: Staff is very accommodating. Nice size rooms.
Excellent 10.0
Pros: Very clean, great location and great view from our room. Very friendly staff too.
Excellent 10.0
Pros: upscale alot of beautiful amenities take care in having little things that are proof you care about your customers great location loved the rooms and bathrooms
Cons: daily parking rate restaurant was closed and only had the cafe open
Good 7.0
Pros: Room
Cons: Location and absence of room service
Excellent 9.0
Pros: Extremely clean and comfortable hotel with quick access to the Boston Seaport area. Some adjacent construction but did not bother stay at all...completely quiet and relaxing stay. Staff are extremely helpful and friendly throughout stay.
Excellent 10.0
Pros: Been coming for years, never disappoints.
Cons: The AC went off in the entire hotel and it was def warm. And the steam room was not open, and pool access was very limited.
Good 7.0
Pros: Cleaning protocols and self-parking as valets were not available.
Cons: Non-soundproof walls. Awoken each morning 6:30-7:00 to sound of young child next door speaking loudly and banging on table. Also, as we were place on 7th floor, "Harbor View" is pretty much in name only. Very disappointing - view of construction site
Okay 5.0
Pros: Environment is amazing, the location and the restaurant is so good
Cons: Pool limitation of time only for 45 min. Besides, nobody was wearing a face mask. No one in the hotel asked for my proof of vaccination. How do they know everyone is vaccinated. Elevators crowded without a mask. I have a pending charge to solve too
Poor 1.0
Pros: Its ridiculous that they hold money on your card for days for parking when we paid cash for parking when we checked out. They also charged us for incidentals saying it was only pending and it would fall off. 4 business days later its still there!
Cons: We travel often to boston and have never had a hotel hold all these charges being held on my card for so many days after they were already paid in cash! Very disappointed and there are plenty of other choices in boston that we will not stay here again!
Good 7.2
We originally were only going to stay for one night but ended up staying for two. The only downside is the restaurants were closed due to Covid. There were no breakfast options. The pool was also very limited, again, in part due to Covid. We were only able to swim one time because they only allowed a limited number of people in the pool and it was by appointment only. Otherwise a very nice hotel and it was extremely clean. And I’m picky.
Mediocre 3.6
Had a 3 day stay parking is $37 a day They have a pool and you have to make an appointment which we could not get one at all. Went to restaurant half the menu they didn’t have and wine as well
Excellent 8.0
Cons: Parking for hotel guests should be free or lot cheaper
Excellent 9.2
This hotel meet my expectations
Good 7.2
Small room but soo clean No view Awful food
Mediocre 2.0
Cons: Upon checking in I was asked to exchange my self parking ticket with hotel parking ticket because it is free. Self parking was $22. I was extremely happy at first. Upon checkout hotel charged me $50 for parking. I plan to file complaints after returning
Good 7.0
Pros: Comfy beds and pillows. We had a room with a harbor view, which was beautiful. Close to many attractions. Close to the airport.
Cons: The front desk staff were not forthcoming with information and seemed bothered with questions. The walls were very thin.
Good 7.0
Pros: Clean hotel, nice location in the Seaport.
Cons: Understaffed coming out of Covid. Took an hour and two request to fix the tv in our room. Would be really a nice hotel once staffed properly.
Good 7.0
Pros: I liked the ease of access the best, the garage and being able to go in and out. And also the staff were very accommodating with extending our check out time due to us being in college and having finals during our stay.
Cons: The only two things we did not enjoy was the temperature device and the phone line. Apparently it was set to 68 degrees and could not be set to warmer. Staff were unable to be contacted due to a inoperative phone line.
Good 6.8
Too expensive and no accommodations, they charge for everything, even air you breath. Staff is great though.
Excellent 8.8
This is such a beautiful site. Surrounded by ocean and walking distance to everything great.
Excellent 10.0
My first encounter at the front desk was amazing. The staff was very friendly and explained everything thoroughly. My room was clean and had a sealed sticker on the outside. You could tell things had been cleaned. There was also a sanitizing machine next to the bed which was pretty cool. I was looking forward to having breakfast in bed on my “staycation” but there was no room service, or breakfast served during the week. You had to order food at the downstairs restaurant and go pick it up. Luckily, this hotel is at such a great location for lots of delicious food spots! Again, loved this hotel and would definitely book again! Couldn’t beat the price either!
Excellent 10.0
Tami’s restaurant was very very slow
Excellent 10.0
My husband and stayed for one night to celebrate our 10th anniversary. The Seaport Hotel in Boston had many precautions in place to try to keep customers and staff safe. Our room was immaculate and comfortable.
Good 6.0
Pros: Location was good. check-in was welcoming.
Cons: There was no microwave in the room. We had hard time eating cold food as there was no microwave.
Good 7.0
Pros: Space and showe
Excellent 10.0
Extremely convenient, quiet, and luxurious hotel. Worth the price for the quality and location. Bed and shower were extremely comfortable.
Excellent 10.0
Great hotel perfectly situated above the underground highway network of Boston. Within a few minutes, one can literally get to all the major areas of Boston and Cambridge from the hotel. View is great and the hotel is very well maintained. Will be staying at Seaport again next time I am in Boston.
Poor 1.0
Pros: The view
Cons: Total disaster. Rude and offensive staff. Non-functioning telephone. Frustrating TV remote and microwave. No clock. The high point - a mildew ridden mattress which caused post nasal drip, watery eyes and violent, non-stop sneezing. Miserable experience.
Poor 1.0
Pros: Front desk staff were friendly and accommodating. Neglected to tell me about the $50 fee for using their valet service. To top it all off, the valet had scratched the right front light lens and popped the bumper cowling. I called but they don't care.
Cons: Didn't tell me about $50 valet fee.Valet scratched my right front light lens and popped the bumper cowling.Sent the security guy photos they said they would investigate.They didn't follow up- when I did got a text that said we're not doing anything.
Okay 5.0
Cons: A fowl smell coming from the bathroom sink....smelled of vomit. My room number was 611.
Okay 5.0
Pros: The location
Cons: The description and pictures of the room were exaggerated did not look the same in person. Also The description did not not obviously state that there was a 40$ a night charge for parking.
Good 7.0
Pros: the area, close to the seaport, a lot of good restaurants. I liked the quite atmosphere.
Cons: We had a power outage for few hours, and it delayed my work and studies in the room.
Good 7.0
Pros: Good location, clean.
Cons: Paid for an upgraded room but it was very average.
Excellent 10.0
Pros: Location was convenient to what we wanted to do
Poor 1.0
Pros: Complete disaster with housekeeping daily
Cons: Service
Okay 5.0
Pros: location
Cons: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.
Okay 5.0
Pros: Location
Cons: Nothing extraordinary considering the cost
Excellent 8.5
Located in the new Seaport District Lots of restaurants within walking distance. Views of Water. Very close to Silver Line for transportation throughout Boston. Walk to North End. They provide free bikes to explore. Newest Hotel with a great staff. Two restaurants with a cafe for coffee and sandwiches. Nice lobby. A great gym with Cybex, treadmills, Ellipticals, steam room and lap pool. Two waters daily, free WiFi, free shoe shine, very clean, free WSJ or USA today, Flat screen TV. And desk. comfortble bed. I would stay with family or business.
Excellent 10.0
I was shocked at how modern this hotel was, perhaps the most modern one I have ever been in. The TV in our room also doubled as a device that allowed us to go on the internet. The room was very clean as well, this is all in part due to the building being relatively new. The fitness center was modern as well, with helpful employees working there. Our hotel room also had a lovely view of the harbor. We only had one minor problem with the room service, when we called them to clean our room and they didn’t come. But aside from that minor Inconvenience, it was a beautiful hotel with plenty of accommodations. The Seaport is a very clean and comfortable hotel and our room was a good size. The staff are friendly and professional. This was our first time to Boston and the hotel is well located for bars and restaurants.
Poor 1.0
Pros: Worst experience ever. In terms of service this hotel is a random motel. I requested support because I was feeling sick and they did not even care. Noisy rooms and A/C.
Cons: I requested a late check out for 2pm since I was feeling extremely bad with fever and need to rest for a while before leaving to the airport and the staff said NO because they were fuilbooked. I then asked for 1pm and they refused. Could not they support?
Excellent 10.0
Felt very comfortable at this location and complimentary breakfast was great. Nice to have both inside and outside patio seating available. Bathroom was very clean but no amenity there, we faces some problems, but it was fine.
Excellent 8.5
From the moment we arrived to the moment we checked out we had nothing but a good experience in this hotel. The reception area was warm and welcoming. Check in very smooth indeed. We were told not to tip anyone as this had already been included in our room price. We did see some people trying to tip, but it was turned down. Our room was a very good size, very clean, quiet and comfortable. Tea/coffee making facilities, small fridge, free water and newspaper every day. Refillable toiletries in the bathroom, which is so much better than loads of small plastic bottles being used and disposed of every day. TV and radio provided with plenty of channels/stations. Cleaning staff that actually do as you like! We usually leave the towels on the rails to indicate we are happy to use them again, and in lots of hotels they change them anyway. Here they only changed them when we left them on the floor. Restaurant Tamo was excellent. Did not eat in the Aura at breakfast time as they also had a small cafe for breakfast and lunch that we chose to use. Had a look around the gym and was made to feel very welcome indeed. When I manage to get fast enough to run the Boston marathon, and we return, I will definitely book this hotel again. The only things that would improve it for me would be a breakfast included package and peppermint/herbal tea to also be provided.
Excellent 9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Excellent 10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent 10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Mediocre 2.0
Pros: Brand new hotel friendly staff and rooms were very nice
Cons: Yes everyday I stayed there was a problem with my door. The electric scanner wasn't working I had to go down to the front desk several times. Sunday morning and Monday morning they woke me up around 7:30am replacing the battery or testing out the doorbell
Excellent 8.0
Cons: No heat
Good 7.1
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
Excellent 8.8
Cons: I thought the rooms were small especially for a family of four.
Okay 4.0
Pros: The room is clean but you can hear the noise such as TV sounds or vacuum noise from other rooms. The location is quite good as you can find a lot of restaurants nearby. It's right next to the T-station if you want to take subway.
Cons: The front desk staffs are not very helpful. When I told them I left my pillow in the room after checked out, they make two calls and told me that their staffs can't find it and I can call back to the hotel later if I want. They don't seem to care at all.
Excellent 10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent 9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
Excellent 9.4
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
Seaport Boston Hotel - Boston
Rated no. 3
9.1
Excellent 9.1
Based on 2,054 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
8.8
Location
9.5
Overall
8.9
Overall 9.0 Excellent
Based on 3,968 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.8
Location
9.5
Overall
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
10.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.1
Staff
9.4
Cleanliness
9.3
Comfort
7.0
Facilities
7.6
Location
9.0
Overall
7.6
Cleanliness
9.7
Comfort
9.6
Facilities
9.2
Location
9.3
Overall
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.5
Overall
9.6
Services
9.0
Cleanliness
9.5
Comfort
9.3
Facilities
9.0
Location
9.6
Overall
9.0
Cleanliness
9.3
Comfort
9.2
Facilities
8.7
Location
9.3
Overall
8.9
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
8.7
Staff
9.0

Excellent 10.0
Pros: The location and staff were terrific. I rated the facility as good because the closet door was missing in my room and the television kept freezing.
Excellent 9.0
Cons: Bed a bit soft
Excellent 10.0
Pros: The beds are so comfortable and all the staff were very accommodating. The location was perfect!
Cons: nothing!
Excellent 10.0
Pros: Wonderful staff, beautiful lobby & rooms. Nice small bar, with fantastic breakfast cafe attached on one side, and great restaurant attached on the other.
Cons: Nope
Good 7.0
Pros: Stafff was accommodating
Cons: Rooms are small also ask twice too have our room cleaned and it never got done .
Excellent 10.0
Pros: Very clean. Excellent location.
Excellent 10.0
Pros: Room was modern and clean. Mood lighting in bathroom was nice. Bed was very comfortable.
Cons: No
Excellent 10.0
Pros: Everything was wonderful, from the clean room and well appointed, clean bathroom to its perfect Downtown Crossing location, kind and helpful staff, snacks and water provided daily, just everything we could have asked for.
Cons: There was no dresser so no drawers to store our clothing. However, we managed to put everything in the spacious closet.
Excellent 8.0
Pros: Loved the overall design and feel.
Cons: View was terrible and bar was closed. Thank
Excellent 10.0
Good!
Excellent 10.0
Pros: Room and common areas were clean. Employees were friendly and helpful. Location is convenient and T station was easily accessible.
Excellent 9.6
A really great location for shopping and site seeing
Excellent 9.2
This place is very convenient for those not wanting to drive as you can walk to many historical sites and get the T to almost any where
Excellent 9.0
Pros: Very clean. Very modern. Great coffee shop in lobby. Central location.
Cons: Room was a touch small
Excellent 10.0
Pros: Very organized and easy to deal with
Cons: Location is not great. The area outside the hotel is not nearly as nice as the hotel.
Excellent 10.0
Pros: Location, room sizes and comfort/condition of hotel
Cons: Restaurants weren’t open long enough
Excellent 10.0
Pros: Location! Early check in! Comfortable and clean room!
Cons: Parking¿
Excellent 10.0
Pros: I like the location of this hotel. You can walk to every great part of the city in about 30 minutes. The T is steps from the hotel. I love the marble staircase. RAINSHOWER! My husband loves the 55" TV at the end of the bed.
Cons: The view or should I say lack there of. That is why I rated an 8.
Excellent 10.0
Clean, quiet and cozy! Close to Boston commons and plenty of restaurants. The subway or T is right around the corner. We stayed with our 2yo who loved the playground and carousel at Boston commons.
Excellent 8.4
Loved the hotel and staff. Due to the pandemic not all their facilities were open. Location is right in the middle of things; good for restaurants and history, bad for street people and noise outside. We still give it good ratings.
Excellent 10.0
Pros: Hotel location and convenience
Cons: location
Excellent 8.0
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
Okay 4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
Excellent 9.7
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
Good 6.0
Pros: It was conveniently located.
Cons: The room is small and the 20 bucks per day fee for internet and gym is not worth it.
Good 7.0
Pros: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.
Cons: Checking in was a problem. Front desk was inflexible. Woman who appeared to be the manager came out & she actually snapped at me. I was shocked. Another person at front desk tried to tell me that something that was a hotel policy was a law.
Okay 5.0
Pros: Great location
Cons: I asked staff for a quiet room. The staff placed me next to housekeeping. I was awakened constantly due to opening and shutting of the housekeeping door. I mentioned this to the same staff member at checkout. There was no sympathy.
Excellent 10.0
Great modern rooms with chic bathroom, great decor, comfortable bed, huge smart TV and most of all Whisper quiet air conditioner. The staff were all very friendly and helpful giving us lots of local tips. It has its own coffee shop and restaurant. Again, like the hotel itself is really good. The whole hotel has its own free WIFI which is always useful when on Holiday. If l was to be hyper picky the rooms would benefit from a fridge and bigger wardrobe and maybe a little bigger, but that’s it.The place has a great relaxing feel to it totally chilled and layed back. I would have no problem recommending this hotel.
Excellent 10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
Excellent 10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent 10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
Excellent 9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
Excellent 9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
Excellent 9.7
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
Good 7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Good 6.2
Pros: The location
Cons: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Okay 4.5
Pros: Breakfast, decor, location, comfortable bed.
Cons: Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
The Godfrey Hotel Boston - Boston
Rated no. 4
9.0
Excellent 9.0
Based on 3,968 reviews
Details
Reviews

Cleanliness
9.8
Comfort
9.5
Facilities
8.0
Location
9.3
Overall
8.6
Overall 9.0 Excellent
Based on 213 reviews
Cleanliness
9.8
Comfort
9.5
Facilities
8.0
Location
9.3
Overall
8.6
Cleanliness
10.0
Comfort
9.7
Location
9.7
Services
9.6
Staff
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
7.0
Location
10.0
Overall
8.0
Cleanliness
9.8
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.8
Cleanliness
10.0
Comfort
9.8
Location
9.4
Services
9.8
Staff
9.8
Cleanliness
9.8
Comfort
9.7
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.2
Services
8.9
Staff
9.6

Excellent 10.0
Pros: I was in Boston for a downtown conference and conference hotels are sterile and it's hard to find anything resembling quiet and calm. Harrington House is a 25 minute drive from down town, a short drive (and $5 parking) to the T - which is 10 minutes to downtown and 20 to the Hines Convention Center. The room was perfect, the shared bathroom immaculate and the continental breakfast great - do have the home made granola (if you tolerate gluten and nuts) with the yogurt and fresh fruit. There are gluten free cereals and fruits - as well as homemade muffins and cookies, as well. It was simply icing on a fabulous cake that the owners were welcoming, engaging, and a joy to talk with... though it may have helped that when I was very young I live in the Cambridge neighborhood Joey - a professional comedian - grew up in and, in my teens, lived in the NJ town next to the one where Maggie's lived, we even graduated from neighboring high schools in the same year.
Excellent 9.1
Pros: Perfect locale in Winthrop - the airport was more scenic than intrusive, and the waterfront was just as close and lovely as we had hoped. We lounged on the front porch for a while, soaking in the view and the sea air. Comfortable bed, nice (shared) bathroom, and quiet - only when I went into the hallway did I hear my neighbors snoring.
Cons: Breakfast was nice (fresh muffins), but eggs and meat (bacon, sausage, etc) would have been better. Limited indoor common-room seating - I'm glad the place was nearly empty while we were there, we would have had to fight for a chair.
Excellent 8.8
Pros: Good location very friendly owner great breakfast.
Cons: Shared bathroom, however not a problem
Harrington House Bed & Breakfast - Winthrop
Rated no. 5
9.0
Excellent 9.0
Based on 213 reviews
Details
Reviews

Cleanliness
9.8
Comfort
9.7
Facilities
9.2
Location
9.4
Overall
9.1
Overall 9.2 Excellent
Based on 51 reviews
Cleanliness
9.8
Comfort
9.7
Facilities
9.2
Location
9.4
Overall
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.7
Comfort
9.7
Location
9.2
Services
9.4
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
9.7
Facilities
9.2
Location
10.0
Overall
9.3
Cleanliness
10.0
Comfort
9.8
Location
9.2
Services
9.6
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.8
Facilities
9.3
Location
9.4
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The hotel is Stunning. The room and furnishings were beautiful. The bathroom was modern and the bed was so comfy. Everyone was friendly and extremely helpful. We will definitely stay at the Langham again for future trips.
Cons: I liked everything.
Excellent 10.0
Pros: I was curious about the preservation of the artwork and a staff person took us on a tour of the rooms where the murals were - we got a behind the scenes view and I was impressed that they preserved the art AND shared it with people who appreciate that sort of thing.
Cons: Nothing really = great location, staff was excellent, it's an old building fixed. up and repurposed and done well.
Excellent 10.0
Pros: Rooms were beautiful - lobby was welcoming and comfy - staff were super helpful and on it
Excellent 9.0
Pros: A bit far from downtown
Cons: We had to ask for a better room
Excellent 10.0
Cons: We were put into a corner room away from what felt like the world. I felt that they did this because we had a dog. It was right next to the service stairs and cleaning cupboards! Room was a lot smaller than advertised on booking.com. The food in the restaurant (so not grana) is extremely expensive for what it is. It I’d def not 5 star food!
Excellent 8.0
Pros: Very clean, nice comfortable bed, bellows are great, amenities are top, and breakfast is great.
Cons: The room view is bad.
Excellent 10.0
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Good 7.7
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Cons: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.
Excellent 9.1
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
Cons: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.
Good 6.5
This is a gorgeous hotel with a good accommodating staff in Boston's financial district. I ordered a soup and sandwich for room service and it came to a whopping $50, which was a high price in my opinion. The portions were large though. The hotel staff was very friendly in helping me print for work and made sure I was taken care of. Would definitely come back when I can afford it! Even the pool and fitness area were chilly. In addition, the whirlpool was not functioning. As always the staff and help were great. The hotel is amazingly clean and looked great for the holidays. Hope my comments are taken with good intentions.
Excellent 10.0
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Cons: Nothing.
Excellent 10.0
Pros: the friendly staff and beautiful reception areas
Cons: faultless
Okay 4.2
Pros: Staff was very friendly and enthusiastic
Cons: Dated & Tired, especially considering the price tag
Excellent 9.1
Pros: Staff very helpful.
Cons: The price of brunch.
Excellent 9.1
Pros: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won
Cons: A bit pricey. But hey .. Its downtown Boston
Excellent 8.0
Pros: Very attractive lobby area; extrenely personable and professional staff.
Cons: Bathrooms and towels were not what a hotel charging $700/night should be offering.
Excellent 8.8
Pros: Excellent to stay, but cost is very high for business people.
The Langham, Boston - Boston
Rated no. 6
9.2
Excellent 9.2
Based on 51 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Overall 8.8 Excellent
Based on 2,001 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Cleanliness
9.1
Comfort
8.8
Facilities
8.5
Location
9.4
Overall
8.8
Cleanliness
8.0
Comfort
9.6
Facilities
9.3
Food
6.5
Location
9.6
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
9.0
Comfort
8.6
Facilities
8.4
Food
8.5
Location
8.8
Cleanliness
9.2
Comfort
9.1
Location
9.2
Overall
9.0
Services
8.9
Cleanliness
9.3
Comfort
9.2
Facilities
8.7
Location
8.9
Overall
9.4
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.1
Overall
8.2
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.9

Excellent 10.0
Pros: The staff was very nice. The view was great!
Excellent 8.0
Pros: Great place to stay while visiting Boston
Excellent 10.0
Pros: Friendly and helpful staff, clean, stunning sunrise / sunset views of the Boston skyline across the harbor, easy arrival / departure at Logan, and walking distance (1/2 mile) to the rental car facility.
Cons: A bit pricey - and a hoof downtown but the water taxi made it easily doable. Restaurant has a very very limited menu, bit what we got was tasty. Air conditioning system was too noisy with co trolls that didn't seem to jibe with what the unit did in terms of fan speed and noise.
Good 7.0
Pros: Not a fan of the food. Thought it was too rich. Only had one meal. Loved the bed. Could have better storage. The closet shelving not helpful with no light. Not a fan of living out of a suit case.
Cons: Would have liked a refrigerator.
Excellent 9.0
Pros: Staff friendly and helpful
Cons: The clock on the mirror in the bathroom was wrong and we panicked that morning to catch a flight. The alarm clock was wrong too and even a different time from the mirror. Since it’s airport hotel, may want to fix that. Only 2 towels in the room and there were 3 of us. They could put 4 towels in the room instead of just 2. Minor detail of course.
Excellent 10.0
Pros: Amazing view of the harbor. Everything was clean and neat: comfortable as well
Cons: Only thing I would have added was fridges in the room otherwise stellar!
Good 6.0
Pros: Bar was nice. Gym was empty - good quality equipment. View was very pretty.
Cons: Coffee ran out (completely) at 9 am on both Sat and Sun. No refrigerator in the room. No room service. No outside seating was ever opened - even though there is a huge patio.
Mediocre 2.0
Pros: Location near airport.
Cons: The deceptive pricing. I was given the impression that my room was 100% prepaid, but, after we had left, I discovered that they had added a "Destination Fee" (like a hidden "Resort Fee"). Prepaid should mean prepaid. It does not mean "partially paid."
Excellent 8.0
Pros: Comfortable spacious room
Cons: Had to wait 45 minutes for shuttle, driver was rude
Excellent 10.0
Pros: The view of Boston and the harbor. The water taxi that was available right there.
Cons: Not enough tables outside with the fire tables
Excellent 9.0
Pros: Location and the Harbor view from Room
Cons: Staff at reception was either new or borderline rude
Okay 5.6
I noticed when I checked I wasn't told anything (breakfast, lunch and dinner times, wifi, parking, etc), however other patrons were told
Excellent 8.0
Pros: Our room was impeccably clean, and the beds were comfortable. Check-in and check-out were very easy and quick. They run an airport shuttle starting at about 4:30 am that helped us get to our flight home with no drama. Overall, very good!
Cons: They did charge us a $25 fee that was not disclosed up-front, which paid for credits for restaurant dining and water taxi fare, which we didn't need or use.
Excellent 10.0
Pros: The hotel was very clean and the harbor/city view of Boston were amazing.
Cons: No
Excellent 9.0
Pros: Loved the view
Cons: No mini-refrigerator
Excellent 10.0
Pros: Great location near airport, very helpfully staff. Shuttle bus picked us up late and took us back promptly to the rental car area, just what we needed
Cons: The fees, not sure if that is a Boston thing but we were told about them. Just came through differently than expected.
Excellent 9.0
Pros: The location
Cons: No refrigerator
Excellent 8.0
Pros: Very nice rooms and a beautiful harbor view.
Cons: The restaurant is closed for lunch. Breakfast was way over priced and they got every item wrong ¿ sausage instead or bacon, eggs over hard vrs over easy, wheat toast instead of white toast.
Excellent 9.2
Gorgeous and right on the water. But only use this for traveling in and out, it is 5 min from the airport but that is it. Nothing nearby. Restaurant is fine but expensive. So if you have an early or late flight it's great and otherwise head downtown.
Okay 4.0
Pros: It was clean and great area
Cons: Front desk person who checked me in was very unprofessional and I intentionally did not talk to her again when I had to ask a question. Very disappointed
Good 6.0
Pros: Clean. Restaurant.
Cons: Yes! Staff at front desk. Struggling to get my suitcases out door. No one lifted a finger to help me open door! I¿m a woman of 62!!!
Good 6.0
Pros: Good service , cleanliness not good they didn¿t clean the room very well. Th y didn¿t make the bed just throw the cover up like they did. Did clean th shower. They left there dirty towels after they came in to clean.
Cons: Read above
Good 6.0
Pros: Views
Cons: No amenities pay for everything
Okay 5.0
Pros: The front desk told me that you get $10 off restaurant if you go. I spent $-- and they never honored what they said. Then charged me a destination fee of $27 which they could explain what it was for. Never again.
Cons: old out dated no pool
Good 6.0
Cons: Shuttle bus, resort fee for nothing.
Okay 4.0
Pros: I am somewhat disappointed with all the staffs, I was treated unfairly. The front desk was too dark hard to see the staffs. They charged me with charges that were not disclosed at the time I made the reservation. Bottle of water cost 4.00, unheard of.
Cons: Few things.
Okay 4.0
Pros: The decor was very nice and the hotel is very well kept.
Cons: The shuttle driver was not very nice. Very passive aggressive towards me, for some reason. I don¿t know him, but he seemed to have something against me. Some of the dining staff seemed to not want to be bothered, also.
Good 6.0
Pros: The hotel was very decent and I would suggest people staying there. Don¿t expect there to be a free breakfast. There¿s still crutching the excuse of Covid
Cons: The advertisement said there was free breakfast. Covid is getting old as an excuse to provide no maid service or breakfast. False advertisement. We should get a credit for $30 for breakfast.
Okay 5.0
Pros: Location
Cons: The walls are very thin. Our neighbors were up late and very loud while we were trying to sleep and get ready for an early flight. There¿s also no fridge in the room so we had no place to store leftovers from dinner.
Good 6.0
Pros: Location
Cons: Not very interesting interiors, but the views are amazing, its all about location.
Okay 5.0
Cons: Asked for nonsmoking room were put in a smoking room instead of moving us they sprayed something awful. No mini fridge. No restaurants within walking distance so stuck with hotel restaurant unless you take Uber. Not near public transportation. HARD bed.
Okay 4.0
Pros: Elevators were quick
Cons: The smell of pot,and I was put in a different hotel,not sure why
Good 6.0
Pros: The customer service was not up to par. I came in on the 17th earlier than my estimated arrival time. They pushed back my arrival time to the following day before making me lose a day of my three night stay. They were more interested in money .
Cons: Interested in making money instead of providing good customer service. This was my worst hotel experience in over 30 years.
Excellent 10.0
Very nice hotel and great location for the price.
Okay 5.0
Pros: Nice room
Cons: Restaurant and lounge were closed so no place to eat.
Good 6.0
Cons: Paid extra for harbor view. Room was on 3rd floor. Had a nice view of air conditioner and roof
Good 7.0
Pros: location
Cons: no
Poor 1.0
Pros: This is usually our go to in and out of Logan, we love the water taxis and the location.
Cons: The fire alarm went of at 3 am. Then again at 4:15 am. The staff made no offers of compensation or complementary anything to make up for the property’s system glitch. It really sucked.
Mediocre 3.0
Pros: The views, the outdoor patio for dining
Cons: $46 to park, $30 a person for a breakfast buffet that is the same quality as other hotels free breakfast, bathrooms need updating, can not hear airplanes from the nearby airport - but you can hear a kid whining about his brother using his toothbrush at 5a
Excellent 8.8
Pros: Amazing breakfast Front desk staff provided us with a voucher due to a delay in our room being ready Very nice concierge and front desk staff
Cons: Our room was not ready in time, and they were (I think) short a duvet when they were preparing it, so they put two flat sheets on the comforter instead of a duvet. This was a minor annoyance.
Okay 5.0
Pros: View of Boston
Cons: Expensive food
Mediocre 3.0
Pros: View from hotel is good apart from no water offered chargebal 4 USD per bottle no complimatry
Cons: Nothing like
Okay 4.0
Pros: Clean and so close to the airport
Cons: They actually charged me to park my car there. absolutely ridiculous especially after the amount I had to pay to be so close to the airport.
Good 6.0
Pros: The room was noisy and it took 40 minutes to get a comforter to the room.
Cons: The room had paper thin walls
Good 7.4
Pros: Outstanding views of Boston.
Cons: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.
Mediocre 3.0
Pros: Location next to airport
Cons: Reception tried to force me to pay extra for a room that was pre-paid, non-refundable. Bathroom was worn, dirty tiles in shower, old shower curtain. Definitely not up to Hyatt standards.
Okay 4.2
Pros: The location.
Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.
Mediocre 3.0
Pros: The view
Cons: Well when I got there had problems with tv took a long time for them to get back to me. Slept horrible there was something wrong with Air kept making loud noise, so at 3 AM I had to shut it off it was so loud. I also wanted a glass of wine to relax in rm
Mediocre 3.0
Pros: Convenience: Very close to the airport, yet windows are thick enough that I barely heard anything.
Cons: Additional cost: $46 dollars per night to park a car? Also, an additional $30 for a view of the city. I'm ok with the lesser of the two views, but wasn't happy with the $46 fee to park a car. It's not like the hotel is in downtown Boston !
Excellent 9.5
Spectacular views of Boston and Boston Harbor. Very comfortable rooms. The water taxi was the frosting on the cake.
Poor 1.0
Pros: It was close to the airport and had a shuttle to take us there in the morning.
Cons: The food and service at the lobby restaurant. The lid of the toilet would not stay up, the vent in the bathroom did not work, the tub did not drain while showering and we woke up to pungent smell of cigarette smoke at about 3am.
Poor 1.0
Pros: Not much
Cons: Parking ridiculous....over $40 for six hours. Unbelievable. Other hotels in the are have free parking!! Not helpful at front desk.
Excellent 8.7
clean, convenient
Excellent 8.8
Pros: location close to airport and good view of harbor. Staff.
Cons: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.
Poor 1.0
Pros: Very small No view No tub
Cons: We were lied to about parking. We were told we would be Givin a voucher to cover the parking expense across the street. The voucher was for $2. Parking was $36. We will never use your services again.
Excellent 9.1
Pros: The room and service were good in general.
Cons: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.
Excellent 9.1
Pros: Excellent location for airport, lovely staff, Wonderful room.
Cons: The price
Excellent 10.0
Pros: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.
Excellent 9.1
Pros: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.
Mediocre 2.8
Pros: clean hotel
Cons: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.
Good 7.7
Pros: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.
Cons: Cabs to/from Back Bay, etc. can get pricey.
Good 6.2
Pros: Rooms were modern and clean. Views were great.
Cons: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.
Excellent 8.5
Pros: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable
Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.
Good 7.4
Pros: Great views of city and harbor. At the airport.
Cons: Very expensive. Restaurant is very pricey.
Excellent 8.2
Pros: View of airport and Boston Harbor Clean and comfortable
Cons: Expensive
Excellent 10.0
Pros: We chose the Hyatt on the Boston Harbor in order to drop off our rental car before catching our plane early the next morning. It is very close to Logan. The timing was perfect and we got a restful night's sleep before departing the next day. The shuttle to and from the airport was very convenient.
Excellent 9.1
Pros: Clean everywhere. Staff is top notch and friendly.
Cons: You get the best but you pay for it too.
Good 7.7
Pros: The view from the hotel is beyond words. The staff was great and very accommodating. Rooms were clean and beds are comfy and cozy.
Cons: I was booked for a Thursday & Friday at $249. Then, found out I would be able to be there Wednesday evening too. I was charged $525 for Wednesday night. Thought the hotel would've charged me the same rate as the other 2 nights and was a bit disappointed that they didn't so that was a drawback
Good 7.3
Pros: Comfortable. Easy water taxi to downtown waterfront.
Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.
Hyatt Regency Boston Harbor - Boston
Rated no. 7
8.8
Excellent 8.8
Based on 2,001 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
8.7
Overall
9.2
Overall 8.8 Excellent
Based on 749 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
8.7
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.9
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.2
Location
9.6
Overall
9.6
Cleanliness
9.3
Comfort
9.1
Location
8.7
Overall
9.5
Services
8.8
Cleanliness
8.9
Comfort
9.1
Facilities
8.6
Location
8.3
Overall
9.3
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Location
8.3
Services
8.8
Staff
8.9

Excellent 8.0
Pros: Location and it was clean.
Cons: Nothing.
Excellent 9.0
Pros: Teresa on the wait staff was lovely! Caring, funny and a great server. We also appreciated the lobby where we hung out to play cards while we waited for our event. And the shuttle was the reason we stayed there. Thank you.
Cons: The room could have been a bit cleaner; there were crumbs on the carpet and a bit of lint in the bathroom.
Excellent 8.0
Pros: facilities were well designed. Attractive courtyards.
Cons: I have not paid for breakfast in many years. Until today. Confusion with airport shuttle.
Excellent 8.0
Pros: Efficient, clean, comfortable hotel
Cons: The airport is close but driving there is complicated
Excellent 8.0
Pros: Rooms were updated, clean and the beds were comfortable.
Cons: The price was high considering you only spend 10-12 hours in your room at almost $300 a night with taxes.
Excellent 9.6
Shuttle worked great
Excellent 10.0
Pros: It was quiet. It was clean.
Cons: no. not really
Excellent 9.0
Cons: The location. The traffic light to leave the area stays red for extremely long.
Excellent 10.0
Pros: New and close to the Airport
Cons: All was fine
Excellent 10.0
Pros: We were given a room in the new addition of the hotel and it was awesome. It was a handicapped room and was huge. We were very comfortable. The main light switch was something new. Took us a little while to figure that out. :-}
Cons: My only minor complaint is that none of the floors in the new addition had their ice machines connected.
Excellent 10.0
Pros: The price
Cons: No
Excellent 10.0
Pros: The service
Cons: Absolutely not
Excellent 9.2
We booked this place for 1 night because we had an early flight out the next day, and it is very close to the airport. It served its purpose well.
Excellent 10.0
Pros: Very clean was a convenient location for us most staff was very friendly and helpful
Cons: No free breakfast unless silver or gold Hilton member and the prices of the food at restaurant was very expensive
Excellent 9.0
Pros: The furniture in general are pretty new, very clean and the staff is very kind and willing to help. It's near from the train station and there are restaurants in the vicinity.
Cons: The location is a little bit far from the touristic places.
Excellent 10.0
Pros: Clean! Airport shuttle
Cons: low water pressure in the shower.
Excellent 10.0
Pros: I enjoyed the friendly staff including housekeeping
Cons: The pool had 1-hour time slots that were all filled before I arrived.
Mediocre 3.0
Pros: On the surface this is a great looking hotel. Front desk help was amazing! A lady is hilarious and is quick while making a great first impression.
Cons: The cleanliness of the hotel IMO is below standard and mostly surface. AC filters clogged, coils and drip pan had mold and rust. Carpets had surface mold and musty smell. Poorly managed.
Excellent 8.8
Pros: Breakfast was great
Good 6.0
Pros: The people there were helpful and kind
Cons: The room had a musty smell
Excellent 8.0
Pros: Very convenient access from terminals A and E by foot through covered bridges.
Cons: There was no security in the hotel. The easy access bridge from the airport brought people without control directly into the 2nd floor. There were people that were not guests in the hotel using the meeting area restrooms to wash themselves. Plus elevator access to the room floors was possibly without a room key.
Poor 1.0
Pros: Nothing really I got hurt customer was not great and I still am waiting to speak to the GM of hotel never again
Cons: Poor customer service I got towel metal frame fell onto head...
Good 7.0
Pros: The bed was nice
Cons: Very expensive for so far from downtown Boston. Microwave would not work and there was no other microwave apparently to replace it with even though the hotel was barely booked
Good 7.0
Pros: nice and convenient for the airport
Cons: very surprised that the kitchen closed at 10pm. I would expect an airport hotel to have longer catering hours than this
Excellent 10.0
Cons: Nothing!
Excellent 10.0
Pros: Friendly Staff I was traveling with my sister (the option above is not available)
Cons: Nothing
Mediocre 3.7
Cons: Room wa freezing when we arrived; turned up heat but wasn't getting warm so had to jack it up to 73 degrees before it started to feel warm. Forgot to turn it down before going to bed and woke up sweltering. Turned it down but couldn't go back to sleep then. Had to be up at 5 to catch our plane so was relying on the coffee maker in our room but it was broken and I kept having to hold the power button on for it to work. Ran out of time and wound up going downstairs to buy coffee instead. Toilet paper wasn't folded into points in the bathroom so concerned that the cleaning was either overlooked or not done thoroughly. Also, have never stayed at a Hilton that didn't have some sort of breakfast available. Very disappointing.
Excellent 9.7
Pros: Beautiful hotel, especially that entrance and chandeliers. Modern, fresh, clean. Helpful and friendly staff. Thanks!
Cons: Only disappointment was the lack of Hot tub in the Pool area.
Good 7.0
Cons: The remote control for television was not user friendly. Light switches were confusing for 80 year old
Good 6.0
Cons: Terribly expensive for what it was Waaaaaay overpriced. Would not stay there again.
Excellent 10.0
Pros: The restaurant's food was really good. We ate both a breakfast and evening meal. Superb! 'The staff at the check in/out desk was superb! We would definitely consider staying there again.
Cons: I can't think of anything that we didn't like.
Excellent 9.4
Pros: The hotel is located in my hometown of East Boston.. It's beautiful with a great staff and perfectly located for all my Boston needs.. if they can keep their rates affordable, I will make this place my home when I visit a few times a year.
Cons: N/A
Hilton Garden Inn Boston Logan Airport - Boston
Rated no. 8
8.8
Excellent 8.8
Based on 749 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.4
Overall
9.6
Overall 8.8 Excellent
Based on 464 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.4
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.2
Staff
9.3
Cleanliness
8.9
Comfort
9.2
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.3
Comfort
8.8
Location
9.2
Services
8.6
Staff
8.8

Excellent 10.0
Pros: it was a beautiful room loved the view
Excellent 9.0
Pros: Our room was very comfortable, clean, quiet, and had a fantastic view! The staff were knowledgable, very customer focussed, and sought to maximize the pleasure of their guests Fantastic lobby, with excellent traveler amenities
Excellent 10.0
Pros: Great location for exploring Boston. We walked all over the city, but the North End is the closest.
Cons: An affordable breakfast option would be nice. The options at the hotel are very minimal and extremely expensive. We went to the Starbucks a block away.
Excellent 9.0
Pros: Excellent breakfast. I had the avocado toast. Wait staff very good.
Cons: Tub very slippery with nothing to hold on to.
Excellent 8.0
Pros: great hotel great breakfast great location
Excellent 9.0
Pros: Near TD Garden
Cons: Nothing not to like! A+
Excellent 10.0
Beautiful rooms, great views. With in waking distance to all of downtown Boston.
Excellent 9.6
Enjoyed my stay.
Excellent 10.0
Pros: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..
Cons: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.
Excellent 10.0
Cons: Not having free parking
Courtyard by Marriott Boston Downtown/North Station - Boston
Rated no. 9
8.8
Excellent 8.8
Based on 464 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.1
Overall
8.6
Overall 8.8 Excellent
Based on 439 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.1
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
8.0
Overall
9.2
Cleanliness
10.0
Comfort
8.0
Facilities
9.3
Location
8.0
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
8.9
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Facilities
8.5
Location
8.2
Overall
7.3
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.8
Location
8.7
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Location
8.6
Services
8.5
Staff
8.8

Excellent 9.0
Pros: location
Cons: too expensive
Excellent 8.0
Pros: Location , cleanness and friendly staff
Cons: Sona and hot tub wasn't working, breakfast not totally included as per advertised.
Excellent 9.0
Pros: Seaport location easy access to everything
Cons: Nothing
Excellent 10.0
Pros: The room
Cons: No
Excellent 9.0
Pros: Location
Cons: Cleaniness¿ found some cut nails on the carpet in the middle of the room. It is simply unacceptable that in 4 stars hotel housekeeping clearly does not vacuum between the guests.
Excellent 10.0
Pros: Beautiful, accommodating, price was good for location, restaurants within walking distance, a deli near by. I can¿t think of anything to complain about. We would definitely stay here again.
Excellent 9.0
Pros: Location was perfect for us. Bar/restaurant great.
Cons: Bathroom was nice and fine for us, but wasn¿t as nice as one would expect for a hotel so expensive and highly rated. We were given a disability-accessible room, which is fine, but I assume that was related to why the bathroom may not have been as nice.
Excellent 10.0
Pros: The staff was great they were on top of everything whatever we needed they were there to get for us
Cons: There¿s nothing I didn¿t like about this Hotel
Excellent 8.0
Pros: The staff was great!!
Cons: The food was very expensive. Not many options in the hotel for a tired day of travel.
Excellent 9.0
Pros: Clean and comfortable with a great view of the water.
Cons: At $50 parking was very expensive.
Excellent 10.0
Pros: The hotel is beautiful!!! And the location is even better! They were accommodating with my late arrival and the staff is great!
Cons: Parking is a bit expensive but its expected.
Excellent 10.0
Pros: The staff was incredible and extremely friendly. The room was clean and the bed was incredible!
Cons: Nope!
Excellent 10.0
Pros: The room was beautiful. The bed was heavenly. The pool was cold though.
Cons: The pool was cold.
Good 6.0
Pros: Location was great.
Cons: No not really
Okay 5.0
Pros: The location
Good 7.0
Pros: View
Cons: Not fully open
Mediocre 3.0
Pros: Location was good.
Cons: We had a horrible experience. Saying that there is a sofa bed and that the king room sleeps three is very misleading. Sofa bed may sleep a four-year-old but not an adult even close. Our toilet was screeching I would not stop running. We shut the water off
Good 6.0
Pros: location
Cons: service in restaurant cool water in shower 1 morning
Good 7.1
Pros: Good location, friendly staff.
Cons: Room was really small. Bathroom was very tight. And the beds were not comfortable at all, which was surprising.
Excellent 10.0
Pros: The location was perfect. Great view of the Seaport and water. Neighborhood seemed safe and commercial. The concierge suggested a couple of in-the-know place to see in the area.
Cons: Parking was not included in my nightly rate. Parking around the hotel was somewhat difficult to find; was able to park in the street because of the holiday.
Good 7.4
Pros: Location
Cons: Exercise facilities were packed in mornings and hotel restaurants and bar closed early around 11 pm, even on weekend nights. Having stayed at other hotels in the area I would say the price was a little high for the accomodations but defintely not ridiculous.
Excellent 10.0
Pros: Clean, spacious rooms and friendly, helpful staff.
Cons: Pool was closed but they offered the Seaport across the street.
Excellent 8.0
Pros: The staff was very helpful and the room was up to par. I would not hesitate to return.
Excellent 9.7
Cons: Parking. There was plenty available, however 64 dollars to park overnight is entirely too much.
Excellent 9.4
Pros: Great hotel
Cons: Wish a continental breakfast was included in price.
Excellent 10.0
Pros: Everything was on point. The early check in, house keeping, room service and friendly staff made my stay awesome and I will be staying here again most definitely when visiting from L.A.
Excellent 8.0
Pros: Hotel was nicely decorated in a nautical theme......a mix of modern and whimsical tht worked well, particularly in this location. Housekeeping staff and room service.......5 stars. The only problem we encountered occurred at check in......which was close to 3:00am. After flying all day we finally arrived,in the pouring rain. the parking attendant was so engrossed in watching a movie on his phone tht another employee had to bang on the glass......then actually open the door and tap him on the shoulder to get his attention. unlike other better hotels, he did not hold the door....or help us wth luggage and packages. We were exhausted. Unfortunately, his command of the language was almost nil. I spelled my last name (happens to b a common name) but he could not understand wht I was saying. He asked me to fill out my name info......next, they did not have the type of room we were promised. Again, communication was a HUGE problem.......at 3:00am !!! my daughter kept saying ........sofa bed........and King bed. The desk clerk kept saying no......no......no. I asked for the manager. They said.......no manager.......no supervisor. Finally, after much.....way too much conversation.......they gave us the room we were promised. an hour later, another desk clerk apologized for the mix up and offered us free wifi . From there on everything was good with a very few glitches.
Cons: Concierge not helpful. A few staff absolutely cannot communicate with virtually no command of the language. Bellmen were NOT helpful other than to get our car. They don't open doors.......don't help if you have packages........concierge also not real helpful. Gave us misinformation re trolley tours......not particularly friendly or helpful. Cleanliness, pleasant decor, overall good service and better prices......all good reasons to return. Housekeeping staff.......5 Stars!
Excellent 8.8
Pros: hotel and room was very nicely decorated.
Cons: wifi should be included for what a room costs
Excellent 10.0
Pros: Excellent staff, a very comfortable room, and convenient to my conference at the Boston Seaport. The facility is very, very clean and modern. The bar was nice with a fireplace. Starbucks in the lobby is a plus.
Cons: The valet parking was quite expensive. Luckily, the bellman told me the garage was around the corner, and it saved me $11/day or more.
Excellent 10.0
Pros: Nicely designed lobby and rooms. Service was great.
Cons: Everything in room item cost extra Cost of parking was high.
Renaissance Boston Waterfront Hotel - Boston
Rated no. 10
8.8
Excellent 8.8
Based on 439 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
8.4
Overall
9.4
Overall 8.7 Excellent
Based on 330 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
8.4
Overall
9.4
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
8.0
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
9.7
Cleanliness
9.5
Comfort
9.5
Location
8.6
Services
9.3
Staff
8.9
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
9.5
Cleanliness
9.2
Comfort
9.3
Location
8.5
Services
9.1
Staff
9.0
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
8.3
Overall
9.3
Cleanliness
9.1
Comfort
9.0
Facilities
9.3
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
8.8
Location
7.8
Services
9.0
Staff
8.7

Excellent 10.0
Pros: The room was very nice very comfy enjoyed the pool nice workout center nice staff
Cons: Nothing everything was amazing
Okay 5.0
Pros: clean room
Cons: terribly noisy room
Okay 5.0
Pros: Beds were comfy
Cons: large stain on the carpet, thick layer of dirt and dust on the top of the fridge, did not have toothpaste.
Excellent 10.0
Pros: it was in a great area for us having to get up at 3am to catch a flight. the shower was my fav out of the 8 places we stayed!
Cons: nothing!
Excellent 10.0
Pros: Very nice hotel - clean, updated, comfortable, good location for traveling. The shuttle service was great! Breakfast was just ok - but then most are :).
Okay 4.0
Cons: The airport shuttle was not 24 hours as advertised so we had to pay a taxi for our late night airport pick-up which is 100% the reason we booked. Reception gave me a number to call but did not offer to book the taxi nor apologize for lack of shuttle
Excellent 9.0
Pros: Full kitchens, very clean, airport shuttle
Cons: Asked for housekeeping and did not get it
Excellent 8.0
Pros: Extremely close to Pre-Flight parking (across the street) for airport parking and excellent for early flights!
Excellent 9.0
Pros: close to airport
Cons: limited food and no food within walking distance
Good 6.0
Pros: The general manager was AMAZING. The hotel is not near anything but hotel employee explained how to use the MBTA and it made the experience wonderful.
Cons: The one front desk employee did not know how to help or give any ideas for us to experience Boston.
Excellent 9.0
Pros: The location and the room
Cons: Could have had a better breakfast
Good 7.0
Pros: The location and the very friendly staff
Cons: I could hear the people above me clear as day. And also staff went in my room while I was at work even though I had do not disturb sign on my door.
Excellent 9.0
Pros: Clean, up to date, comfortable, friendly
Excellent 10.0
Pros: The staff was friendly and professional. My TV wasn¿t working properly and she gave us a new room. The rooms were extremely clean and comfortable.
Cons: I wish the restaurant had been open, on the listing it said there was a restaurant and that was one reason I booked this hotel. I think you should either open the restaurant, or take it off you listing.
Excellent 10.0
Pros: The staff were super welcoming and helpfull.
Cons: The bar was closed due to Covid
Excellent 10.0
Pros: EVERYTHING..... and I'm in a hotel 20 or so days a month and this place was perfect. If you have to stay in Boston; be it for a night or more, this location and all it has to offer will be exactly what you need.
Cons: My key didn't work initially, which can be a hassle. But they immediately made sure I had a key that worked and got me in my room.
Excellent 8.0
Pros: really convenient.
Cons: Because it is across from the airport it is VERY noisy. We won't stay there if we want to sleep in.
Excellent 10.0
We were super happy with our stay. Best yet, for a group, we could book one of the suites and it provided enough space for 4 adults to stay comfortably for a night. Being able to book one room instead of two was a great value for money. Shuttle to and from airport was incredibly helpful and made getting to the airport painless. Would absolutely recommend for any with a quick overnight in Boston.
Excellent 10.0
Pros: Nice breakfast
Cons: It was a bit loud
Excellent 10.0
Cons: The iron holder in the closet was broken. Everything else was great.
Good 6.0
Pros: The room was very clean and the breakfast was very good.
Cons: I wasn't crazy about the location. We bought a Charlie card to use the subway and silverline bus and only used the free shuttle once to arrive and once to leave. I just had the impression they didn't want use to "use" the free shuttle to the hotel.
Mediocre 2.0
Cons: Too noise from street Too small room size
Okay 4.0
Pros: Rooms were clean and bright.
Cons: The traffic noise was horrible. Trucks hauling gasoline coming through all hours of the night made it impossible to get a good night's sleep.
Good 6.0
Pros: Close to airport, convenient shuttle, good/free breakfast.
Cons: Thin walls. You can hear everything the neighbors are doing, like watching TV until 3 in the morning.
Excellent 8.0
Pros: The hotel was clean, modern and appeared to be very new. They had a lobby bar, on-site parking, and the rooms were very nice. My room had a very comfortable king size bed, desk, kitchenette with full size refrigerator. I had an early morning flight and travel from hotel to my gate was less than 25 minutes, including rental car return and airport security. They offer a shuttle service as well. It was perfect for me as a business traveler.
Cons: The street noise very loud. The hotel is on a corner and trucks were going by all night long. I didn't get the best night's sleep.
Excellent 9.4
Pros: Clean, comfortable and convenient to the airport. Right across the street from the pre-flight off site parking lot
Excellent 9.7
Pros: The food at the bar was outstanding
Cons: Only one place to get food. Fortunately, it was very good.
Okay 5.7
Pros: I liked the room and all the included amenities in there.
Cons: Breakfast was not good at all. Cold eggs and potatoes. Eggs were watery and bagels were tiny. Bar is in an odd location and too many bright lights. Needs casual lighting not the bright spotlights that it has.
Excellent 9.4
Pros: I loved it, it was convenient to the T and airport especially given the free shuttle, the room was fantastic, very clean, very modern, nice decor. Excellent quality bed, complimentary breakfast, lots of amenities, and a solid, helpful staff.
Cons: Not much... If I had to knit pick, the location, while convenient to the airport and a nice T stop is essentially in an industrial area which looks a bit run down, but that is a fairly minor concern.
Excellent 10.0
Pros: Service was efficient and friendly. The facility and rooms were very clean, great breakfast. The maid made the extra effort to run down to the lobby to catch me and return my cell phone power cord that I had left in the room. Totally unexpected, above and beyond the call of duty and totally appreciated.
Cons: Nothing!
Excellent 10.0
Pros: The staff was amazingly helpful and friendly. The shuttle driver personally guided me back to the highway. All the staff were very helpful. The suite was beautiful and very clean.
Cons: Our room was overlooking a busy street corner so next time I will ask for a room in the back or away from the street.
Excellent 10.0
Pros: I never write reviews for hotels. Ever. But our experience at the TownePlace Suites was so good, I really wanted to share. First of all, the place appears to be brand spanking new, and everything is immaculate, modern, and comfortable. We had a kitchen with sink and full-size fridge, and the bathroom did away with a tub (which -- let's face it -- who actually takes a bath at a hotel) and instead has a beautiful big shower with a cool sliding glass door. Maybe best of all, the Internet access is blazing fast, which NEVER happens at a hotel. Nerd info: 48Mbps both up and down with 3ms ping. Amazing!
Cons: The lighting in the bathroom is very bright. Would be nice if it was a bit dimmer so you don't feel like you're under a spotlight.
Excellent 8.8
Pros: Facilities, staff
Cons: location not the greatest
Excellent 10.0
Pros: The hotel was new and clean, the buffet breakfast was good, and the airport/airport train station shuttle was excellent for accessing transportation. However, what made the difference was the incredibly helpful and upbeat staff. From the front desk, to the shuttle driver, to the bartender, to the cleaning staff, everyone we interacted with was helpful and had a great attitude. One staff member said it was a great company that treated employees well. Good for them - and it clearly pays off in customer service.
TownePlace Suites by Marriott Boston Logan Airport/Chelsea - Chelsea
Rated no. 11
8.7
Excellent 8.7
Based on 330 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Food
10.0
Location
8.9
Overall 8.4 Excellent
Based on 1,731 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Food
10.0
Location
8.9
Cleanliness
8.5
Comfort
8.6
Facilities
8.6
Location
9.0
Overall
8.5
Cleanliness
9.4
Comfort
8.8
Facilities
8.7
Food
10.0
Location
8.9
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.8
Cleanliness
9.0
Comfort
9.2
Location
9.0
Overall
8.4
Services
8.7
Cleanliness
9.0
Comfort
9.1
Facilities
7.0
Location
8.9
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.3

Okay 4.0
Pros: Convenient location, decent breakfast, nice public facilities.
Cons: Our room was the smallest we've had at this hotel. The bathroom door did not close, left a 3" gap. The bottom bed sheets were on but not tucked in. Not what we expect from a nearly $300 Embassy Suites room.
Excellent 8.0
Pros: The decor was nice.
Cons: The price was extremely high. Also, our room was tiny. Didn't even have a trash can in the bedroom.
Excellent 8.0
Pros: Convenient location. Easy shuttle service. Friendly staff
Okay 5.0
Pros: Room was clean, enjoyed having coffee in the room in the morning. Breakfast area was spacious.
Cons: Issue between Booking.Com and Embassy Suites delayed my checking in by about a 1/2 hour. Contental breakfast was ok, food ran out several times. $60 for parking is a very expensive given the price of the room already.
Excellent 8.0
Pros: location
Mediocre 3.0
Pros: Convenience to airport
Cons: Over the past several years, you have steadily gone downhill. 'European' rehab of rooms is a joke.
Excellent 10.0
Pros: We really enjoyed this hotel. It had an Awesome breakfast & close to airport. Breakfast included eggs, bacon, sausage, potatoes, waffles, pancakes, fruit, yogurt, bagels, muffins, coffee, juice, oatmeal an more. There’s a free shuttle service from/ to airport. Our room was clean and spacious. It’s pretty close to the train station to walk to get to downtown. Just need to walk across a large grassy sports park (about 7 min walk). The staff was friendly. They even stored our luggage for free.
Cons: We arrived very early before the hotel check in time of 4pm. Our flight arrived in Boston at 7 AM. They were not able to let us have a early check in which was disappointing. They do have an early check-in starting at 2 PM and it’s $25 per hour.
Excellent 9.0
Pros: Convenient to subway
Cons: Not used to having to use valet parking
Excellent 10.0
Pros: The cleanliness The location The breakfast
Cons: No
Excellent 10.0
Pros: The proximity to the airport and car rentals. The layout of the room. The breakfast was delicious. Shuttle service to and from the airport. Helpful staff.
Cons: We did not enjoy wearing a mask indoors.
Excellent 10.0
Pros: Nice and clean room, with a separate bedroom. Some guest stay up later, some go to sleep. Proximity to BOS Logan was great - shuttle service was great too.
Cons: The fire alarm started blaring in our room at 8:30 AM shooing us out of the room. Non-smokers, no reason! WHY??? Also, for a Boston hotel, we were very disappointed that the Red Sox were playing in ALCS but not televised in the room!!
Excellent 10.0
Check in was quick and easy, the lovely woman who checked us in was polite, informative, and organized, the room was immaculate, the airport shuttle was easy to use, absolutely perfect stay!
Excellent 10.0
Pros: Staff was excellent
Cons: No
Excellent 10.0
Pros: Close to airport, shuttle bus to the train station, bar open and happiness, breakfast buffet
Cons: nothing close by for alcohol, after bar closes
Excellent 9.0
Pros: It was clean, quiet and comfortable. Complimentary breakfast was quite good, polite staff. Valet parking was too expensive. Within walking distance of restaurants and historic sites, freedom trail etc.
Cons: No mostly, but the parking could have been better and less expensive.
Excellent 10.0
Pros: Staff were very welcoming and professional. Entire facility was pristine clean. Free hot breakfast available at 6 AM. Proximity to airport with free shuttle.
Cons: Lack of space to park briefly to check in/drop off luggage. This location is fantastic if all you want is to be next to airport with free shuttle but no restaurants or sightseeing activities to walk to.
Excellent 10.0
This Embassy Suites was great for what we needed-close to rental car depot, airport & public transportation. Check in with Agoda confirm number went perfectly. The hotel staff was friendly, helpful and competent. Airport shuttle operated exactly as promised. Hotel restaurant and bar is a perk when arriving late at night. Room was clean, quite and comfortable. Thankful to have had a place to stay after Hurricane Henri!
Excellent 10.0
We needed a place to stay overnight to catch the early flight out of Boston, and I can only say, I wish I could have stayed longer at this hotel . It was wonderful !
Excellent 10.0
We had to stay in Boston one night because our connecting flight didn’t leave until the next day. The room was outstanding: large, clean, firm bed, close to airport, staff helpful. Yes, we would stay there again!
Good 7.6
2 room suite was comfortable.
Excellent 10.0
Pros: I like renting a suite because it gives me room to spread out and repack before my flight. Got an excellent mimosa at the bar that I was able to take back to my room. The hotel was quiet and clean and met all of my needs.
Good 6.0
Pros: wasn't all that for the $--- i was charged but anyways it was cozy ! i enjoyed it !
Cons: items in the room need fixture ! and the supervisor for the room needed to inspect the room properly !
Excellent 10.0
Pros: The size of the room, and having a guest room. Was very well maintained.
Okay 4.4
Unimpressive. Crumbs in bathroom floor, leafy feet very dirty. Shower curtain filthy with black smudges on bottom and blood spots on top. Dirty marks on wall under the tv, perhaps blood. Ac was failing. Ceiling was falling apart at the seams. Very dirty.
Excellent 10.0
Pros: Location was perfect for arrival late at night.
Cons: Front desk staff not so good as other places I¿ve stayed. Argumentative regarding type of reservation and price.
Okay 5.0
Cons: Check in staff was not friendly.
Excellent 10.0
Pros: Spacious and clean 2-room suite with plenty of comfortable chairs. Also plenty of lights providing plenty of light, far more than most hotels and much appreciated. Covid restrictions were still in effect, so breakfast was constrained considerably. Under the circumstances it was as good as could be expected. The hotel provides a box for you to take your breakfast with you if you must get to the airport early. The hotel is across from a large city park and also is close to several excellent Italian restaurants in East Boston (one of the traditional Italian communities of the city). The hotel provides good shuttle service to and from the airport.
Cons: Not enough towel bars in the bathroom to hang towels in use, a minor inconvenience.
Good 7.9
Breakfast in a box
Mediocre 3.0
Cons: Staff was not friendly and surly. Hotel was not that clean. Free breakfast was an insult.
Okay 5.0
Pros: Close to airport shuttle good
Cons: Yes we are in COVID and I went to use phone in bedroom I had a suite and the phone in bedroom didn¿t work so I moved the nightstand and I found a makeup back on the side. It was was clear to me housekeeping staff didn¿t move furniture when vacuume
Mediocre 3.0
Pros: The location is perfect. The hotel is literally right next to the airport and it¿s close to downtown Boston.
Cons: The front desk lady was not friendly at all. When asked if I can get a late check out bc our neighbor kept us up due to a party they were having, she seemed like she didn¿t believe me and said no. Only 1 elevator was working.
Mediocre 3.0
Pros: The room was spacious and had a separation for the bedroom and the living room. I also liked that it was close to the airport
Cons: The tub was dirty with hair in it, and they said they did not have anyone to come and clean it. There were not enough towels and when I asked for more I was told to that they did not have any. Staff was not helpful. Construction was going on in the hotel.
Okay 5.0
Pros: I like the room
Cons: There was construction going on and it was loud in the morning and check out early the women at the front desk was not happy didn’t t want to answer question rolled her eyes a couple of times she was just very unpleasant
Poor 1.0
Pros: Location.
Cons: The place is virtually empty and they put me on a floor where they were doing construction....in the room right next fo mine! I asked for a late check as zkme sort of compensation but they played the covid card. They were cold and apathetic. Not happy!
Excellent 9.6
very clean and spacious room friendly and welcoming staff very good price perfect location to get to the airport but no free parking on site (expensive parking) did hear noise from neighbouring room
Mediocre 3.0
Pros: Beds were comfortable
Cons: Site said pool and spa were shut when EVERYTHING is actually shut down.. valet is not optional and an extra 55 a night..my daughter was given a cold bagel for bfast with no means in the hotel to toast it and housekeeping never in 3 days replenished towels
Okay 4.0
Pros: Location
Cons: $50 per night parking. Outrageous I will not return.
Good 6.0
Pros: Adjacency to airport with shuttlebus
Cons: This was not the "typical" embassy suites with the multi-level inside atrium that is always enjoyable to be in ( i.e. the Cumbus OH embassy suites. That place was awesome!) This seemed like a previous hotel that embassy suites just took over.
Excellent 9.1
Good room size and breakfast is included. Service are excellent n location is good.
Excellent 8.5
Pros: Nice and clean, close to the airport, decent connections to downtown (depending on traffic in the tunnel), generally friendly staff, fine pool and fitness center. No airport noise.
Cons: Breakfast fine, better than budget hotels, but a little slacking relative to Embassy Suites standards. Same goes for daily manager receptions. Floor in breakfast room a little sticky from time to time.
Good 6.0
Pros: Proximity to Logan airport and train station, morning breakfast and evening hors d-oeuvres, and free airport shutttle.
Cons: The view from our room was of the inside hotel lobby (not desireable). The air conditioner in our room was very noisy (had to wear earplugs to drown out) and did not cool well (had to request to have it serviced).
Okay 5.0
Pros: Breakfast
Cons: Sink did not drain. Tried to double charge for room. $50 for parking.
Excellent 10.0
Pros: Great breakfast and happy hour !
Okay 5.0
Pros: Breakfast was included
Cons: I'm not sure what was going on during my stay but there was constant loud banging going on outside for long periods of time at night. Woke my up on night one and kept me up!! Did not get a relaxing night sleep while there.
Excellent 8.5
Pros: The staff was amazing. From the bellboy to the reception staff, I found that they were all courteous, friendly and very genuinely helpful. Gaby, over in reception, deserves special praise for going out of her way to help two stranded women who had no food and could not speak English. She ensured that the women were given something to eat, and made sure they were settled into their rooms and were comfortable. I was there at the reception area and I saw all this happen. Amazing staff!
Cons: The room had a whining and loud air conditioner which made grinding noises through out the night. The result was a sleepless night and that was not a good start to a full day of business meetings. This was absolutely ridiculous!
Poor 1.0
Cons: The Power went out for 4 hours in the hotel. All buildings around us still had power. Hotel staff was very unaccomodating.
Good 6.0
Pros: The breakfast and the shuttle service, we were able to eat a complimentary filling meal and we got to the airport with time to spare. No waiting at all for a roomy ride to the airport.
Cons: The street signs and ease of travel in Boston are the worst I have ever experienced. If you miss a turn for the hotel, you are screwed. Google takes you to the backside of the hotel with no entrance, it is hard to get to the front due to one way streets.
Okay 5.0
Pros: It was easy to leave.
Cons: Hard to get to if not familiar with the airport. Our room was too cold. Our daughter's was too hot. I expected a lot more for the price!
Excellent 8.0
Pros: Room was clean and breakfast was very good.
Cons: Price was high
Good 7.0
Pros: service, location near the metro, room
Cons: shuttle, on the way to the airport, the shuttle service left us in the lower level (arrivals), so you have to cross the street, then find a way up to go to Departures with bags and family!! a shuttle always leaves you at the righ door on the right level!
Good 7.0
Cons: uber could not find it
Excellent 8.0
Pros: this hotel is somewhat close to the airport...
Cons: I found the hotel a bit dated and not in line with other Embassy Suites hotels we have stayed at
Good 7.7
Pros: Very close to T
Cons: Little decorations. Construction in dining area
Okay 4.2
Pros: Proximity to the airport.
Cons: One shuttle? Really? As expensive as this hotel is and with its position at Logan it should have two shuttles running simultaneously. Beware if you are a business traveler and have an early flight: it could be faster to walk to Terminal A. And don't ask the snarky guy at the front desk where the shuttle is. He'll just shrug his shoulders and offer to call you a cab. Waited 30 mins yesterday and without Sky Priority and PreCheck I would have missed my flight.
Okay 4.0
Pros: nice room
Cons: Registration staff was surly and unhelpful. Breakfast ended too early.
Good 7.4
Pros: Like the complimentary breakfast and airport shuttle
Cons: It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
Good 6.2
Cons: I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
Good 6.0
Cons: Parking charge
Mediocre 2.0
Pros: dont like
Cons: Don't like
Excellent 9.7
Pros: Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items.
Cons: Can't find anything to say.
Good 6.0
Pros: The first room I was put in was a handicapped room and terrible. I had them move me into another room which met all my expectations. It was lovely, clean, and comfortable. They did that with no issues, so I was very pleased with the outcome.
Cons: The first room I was put in was a handicapped room. Ugly, lacking many comforts and very old and ragged looking. Plus it had a leaky faucet in the bathroom. I did go down to the main desk to request to be moved. They did so with no issues.
Good 7.0
Pros: We had a very early flight so this was a perfect location for us. The valet was so helpful in telling us how to return our rental car and get back to the hotel. The front desk was friendly and helpful in finding a restaurant for dinner. The room was HUGE.
Cons: THE BARTENDER. He was unattentive, rude, and acted like he was doing us a favor by waiting on us. After hearing him give another group restaurant advice, I asked if there was anywhere nearby he would recommend. 'NO.' RUDE. Unbelievably so.
Good 7.0
Pros: Easy access to public transportation.
Cons: The room was a little beat up, not dirty, just run down.
Poor 1.0
Pros: The Cleanning and shuttle service staff are amazing. Wonderful happy people, very customer service oriented. They would do everything in their hands, and even more, to make your staying magical! Totally opposite to managers and front desk staff.
Cons: 1. Room 2. My check in (Manager-in turn) service, rude, not willing to meet my request for space/ accommodation (not even half way), threatening (if I use Facebook), no mercy (asked me and 3 children to leave hotel at midnight for having complained).
Excellent 9.7
Pros: Nearly everything; Especially the breakfast!
Cons: There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
Okay 5.7
Pros: location convenient shuttle to/from airport
Cons: roach on bathroom wall
Excellent 10.0
Pros: Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
Good 7.7
Pros: Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also.
Cons: The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
Excellent 10.0
Pros: Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious.
Cons: Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
Good 6.5
Pros: Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice.
Cons: This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
Okay 5.7
Cons: Even though it lists parking, it costs $35! Not worth it....
Good 7.6
Cons: Free WiFi should be regarded as an essential for all customers.
Embassy Suites Boston Logan Airport - Boston
Rated no. 12
8.4
Excellent 8.4
Based on 1,731 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Food
8.2
Location
9.2
Overall 8.3 Excellent
Based on 2,096 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Food
8.2
Location
9.2
Cleanliness
7.7
Comfort
7.3
Facilities
7.3
Location
8.4
Overall
7.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Food
8.8
Location
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.2
Services
8.4
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
8.8
Location
9.1
Overall
8.6
Cleanliness
8.6
Comfort
8.9
Facilities
7.9
Location
9.3
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
9.3
Overall
9.3
Services
8.2
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Food
6.5
Location
9.2
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
8.2
Staff
8.2

Good 7.5
Pros: Convenient to airport
Cons: Price
Okay 5.0
Pros: Some of the staff where very helpfull. When the fire alarm went off, they helped to see if was a major or a minor problem. Luckely if was only the smoke alarm.
Cons: I have some packages from Amazon delivered to the hotel and they were not to happy to have to search for it, I did not know that there was an Amazon locker. But after I showed proof with my cellphone all went well The wait to dine at the restaurant was not very agreable, and the coffee couter was shut very early
Good 7.0
Cons: Overpriced. Reception was curt and didn't want to answer questions.
Excellent 10.0
Pros: Loved the location to the Airport
Okay 5.0
Pros: The location.
Cons: The room was not as clean as I am used to with Hilton properties. There was mold in the bathtub. There wasn't even an extra chair to put stuff on in the room. The bed was, however, as comfortable as always.
Excellent 9.0
Pros: Location and concierge were reat. Beds and linens a bit hard and cheap for the price.
Cons: Nah
Good 6.0
Pros: Convenient location for early flight. Thought we could walk to terminal, but really could not. Free shuttle from hotel lobby was very helpful. Room was clean, quiet, generic.
Cons: Ridiculously overpriced.
Good 7.0
Pros: quick checking
Cons: location to fly early the next morning.
Good 6.0
Pros: Close to the airport but you¿re on your own here. No one asked if we needed help . Just assumed we always stay there.
Cons: Basic room with no frills. I called to get some tea bags because my husband can¿t have caffeine, the guy who answered the phone practically yelled at me. They did bring ONE tea bag. For the price you pay, I¿d stay somewhere else next time.
Excellent 10.0
I've never stayed at an airport hotel out of reluctancy, however this place was about as convenient as convenient could be. I basically rolled out of bed into the terminal. Would 100% recommend and will book again.
Poor 1.0
Pros: Other than location to the airport, the Hilton ailed. No staff. Long line with only one desk attendant checking visitors into rooms. No information provided on room service. Room phone disabled unable to use it. Only restaurant in hotel has terrible food.
Cons: See above
Excellent 8.4
This is a Hilton hotel, so the rooms are very nice, but the restaurants at the hotel are lacking. It is a very large hotel with one very small restaurant for the size of the hotel, and there are no other options. Like everywhere, COVID has impacted this hotel, and I felt very sorry for the overworked staff. Even without COVID, the dining options are too limited for a hotel this size.
Okay 5.0
Pros: Nice room, comfy bed
Cons: No
Excellent 10.0
Pros: Cleanliness. Available services
Cons: Cost
Excellent 10.0
Pros: Clean and the location
Cons: The Boston and Mass restrictions relating to Covid are AGAINST the scientific data. They lie, are draconian in nature, foolhardy and frankly unsustainable. No wonder people despise blue state liberals
Excellent 10.0
It was wonderful being able to take a 2 min walk through the airport terminal to the hotel after a long flight. (There is a also a shuttle if preferred.) Very quiet, comfortable and restful night so we could start our trip refreshed. Wonderful views of downtown and the water.
Excellent 9.0
Pros: Location
Cons: No bath rug
Excellent 9.0
Pros: Location. Shuttle to airline. Shuttle to subway.
Excellent 8.0
Pros: location to airport
Cons: Nothing to complain about but nothing to get excited about.
Excellent 10.0
Pros: Helpfulness of staff and ease in which I could drop of my rental car, grab a shuttle then walk to the airport in the am.
Mediocre 3.0
Pros: The lobby
Cons: I immediately parked in the lot when I arrived that cost 50+ dollars I also discovered the valet parking on site 24 hours later for $58 These methods added a lot of money to my $--- per night room. Most hotels have free parking. I had no idea.
Poor 1.0
Pros: It was close to the airport.
Cons: It was wayyy overpriced, but I needed a close place to stay. I think they knew that in general.
Excellent 10.0
Pros: Airport location great when flying out. Shuttle to airport.
Excellent 10.0
Pros: Very helpful and friendly staff! hotel employee checked me in, he was amazing!
Excellent 9.6
Definitely worth the money to be right at the airport for an early morning flight. And we never heard a plane!
Okay 5.0
Cons: Parking charges $50/ night
Mediocre 2.0
Pros: Proximity to airport; size of room
Cons: When you pull up covers and notice a BLOOD STAIN on the comforter, the whole experience becomes appalling. Front desk said they would bring another comforter, then called back saying they had no extras. ¿Man saying he was security was RUDE/defensive
Excellent 8.0
Pros: On Airport location was convenient.
Cons: Relatively bare bones with limited staff given the cost and star rating.
Okay 5.0
Pros: Proximity to airport
Cons: Room was not clean, a lot hair in the bathroom. Departed at 2:15 am, staff too busy talking to assist me and I was ignored. Some excellent staff members that made my experience better.
Good 7.0
Pros: It was clean. I liked that it is attached to the airport as well. Made leaving the next day easy.
Cons: My fridge wasn¿t working. didn¿t know when I put food in there. The next day it was warm so I couldnt eat it. bought the food from the hotel cafe, it was expensive. Told the front desk when I checked out. Someone was suppose to refund my money but
Mediocre 2.0
Pros: The Restaurant
Cons: Tiny room with minimal closet space. Also, shower head was broken in the room. It was brought to the attention of housekeeping. Very noisy with paper thin walls. I could hear people talking. Very sleepless night due to lots of hallway activity. I will not
Mediocre 3.0
Pros: The greeting staff were great, helpful, friendly & kind. I had a very early flight, I was promised that I would get a wake up call, or they would come to the room and knock on the door. THEY DID NEITHER & WERE THE FRONT DESK WAS VERY RUDE! Very STRESSFUL.
Cons: The rude attitude of the early morning front desk staff. I was even asked 4 times if everything was out of my room...I ANSWERED YES 4 TIMES while on my portable oxygen and in a wheel chair. UNREAL...never again!
Okay 5.0
Pros: Location- so close to Logan.
Cons: I was given a handicap accessible room which had a connecting door to next room which was not very private. Could easily hear tv and neighbors conversations.
Excellent 8.4
If you need to spend a night or two in Boston close the airport then this is your hotel. It also looks like it’s set up for conventions events and even weddings. I’m not sure if it would be a good place for tourists to go because it is isolated on the airport grounds. if you were just staying sleeping there and traveling around the city might not be a bad option because it certainly more affordable than the hotels in the city of Boston itself.
Good 7.0
Pros: Spacious, comfortable room that provides easy access to the airport
Cons: Signage at the airport terminal directing walkers to the hotel could be better; the walk from terminal E is a bit convoluted; difficult to reach hotel late at night to arrange pickup.
Good 6.0
Cons: Hotel charges for WiFi and there is no free parking
Good 7.6
Is this a Hilton thing that there is no free WiFi or am I missing something? Otherwise, worth it for a long layover. Easy to get to and from the airport - free shuttle and big, clean rooms.
Good 7.0
Cons: They overcharged me for parking and were supposed to ccredit me back but instead took more out on my card, so now I have to fight with them
Good 7.0
Pros: The proximity to the airport
Cons: Our only complaint is the lack of outside services available at the location. No restaurant/delivery service delivered food to the hotel. Uber/Lift ride- no drivers found!
Excellent 10.0
The hotel was very comfortable- the bed and pillows perfect. There is a coffee bar in the lobby that serves Starbucks coffee. The staff was all very nice
Poor 1.0
Pros: I didn’t stay there because of a blizzard and they charged me full price anyway. Partial refund would have been nice
Cons: See above
Okay 5.0
Pros: Location
Cons: The mini fridge kept making a buzzing noise, which prevented a good night sleep
Okay 5.0
Pros: Location at airport great. Unfortunately shuttle only goes twice an hour.
Cons: Food options terrible.
Good 7.0
Pros: The location of this hotel is perfect. Easy walking access from terminal.
Cons: The room was not clean, particularly the bathroom. Hair on floor, toilet and shower not clean.
Okay 4.0
Cons: Water and bathroom tub were dirty, and there were no bathroom fans. Wifi was also not working for the entirety of my stay.
Poor 1.0
Pros: Nothing
Excellent 10.0
Met all pur expectations
Poor 1.0
Pros: the maintenance man
Cons: Very slow shuttle. We waited over 25 minutes. ( dispatcher thought we'd been picked up....lucky I called again) check in could not find our reservation. No tv initially, no internet, and broken phone.,
Okay 5.0
Pros: The hotel appears to be nice
Cons: Was not satisfied with service I’ve had trouble using almost every amenity And the staff didn’t seem too eager to help at all
Okay 5.0
Pros: The staff.
Cons: I was disappointed with the quality of the hotel, to be honest. Parking was extra, WiFi was extra, breakfast was extra, things that I normally expect for WAY less money.
Mediocre 3.4
Pros: No
Cons: Bad service
Excellent 10.0
Pros: I was able to check-in online and receive an "electronic key" on my phone, allowing me to completely bypass the front desk. The room was quite clean, and we were able to sleep like a dream on the bed. The major benefit was being able to walk to the terminal, and not wait for a shuttle bus. (My experience with shuttle buses at Logan is horrible!)
Cons: While being able to walk is a major "plus," it is still a bit of a walk, so a moving-walkway would be a big improvement.
Excellent 8.2
Pros: Very convenient from terminals A and E via bridge.
Cons: There was no security in the hotel. There were people not staying in the hotel coming into the hotel from the bridge access and cleaning up in the restrooms near the meeting rooms. There was no requirement for access to the room floors with the room key.
Good 6.0
Pros: Shuttle service
Cons: My first room was old and dated. Thankfully I was switched to a more updated room.
Excellent 8.7
good experience. very convenient and accessible. rooms are very spacious and clean
Good 7.7
Pros: The only hotel that is truly connected to (physically within) Logan Airport. The ability to walk from the hotel directly into Terminal A, which is primarily for Delta (or E, which is for international flights) is exceptional. Less than 10 minutes without having to go outside. Easy access via Uber to excellent local restaurants. Hotel shuttle to the T’s Blue Line for easy subway access into Boston downtown.
Cons: The hotel rooms are getting a bit tired. Attention to detail could be better. We were on Floor 6. Ice machine did not work on Floors 6 or 5. Not inexpensive, but then again that can be said for Boston hotels generally.
Excellent 8.2
The room is large
Excellent 8.2
Pros: The people of the Logan Airport Hilton were excellent! The valets were very helpful as were The front desk people. Very clean room which is key!
Cons: Bed wasn’t comfortable and the room service meal was not worth the spend.
Excellent 10.0
just what we needed to complete our vacation
Good 7.0
Pros: Cleanliness
Cons: The restaurant was not well staffed during the lunch time. More than 4 tables had dirty dishes, cutlery left on tables that were empty during the time we ate there. The wait staff was slow and inattentive. Would not recommend if this is their norm.
Good 7.7
Pros: Accesible from airport terminal and shuttle facilities
Cons: No closet in my bedroom
Excellent 8.5
Cons: Restaurant awful
Excellent 10.0
We spent one night here after arriving from Copenhagen. The staff at the front desk were most helpful and so was everyone at the Garden Inn. The breakfast was wonderful. Good spread, fantastic service. I am convinced that this is a good chain of hotels to stay at on our future trip. We are in fact at the Garden inn in Bangor, Maine right now. Clean and easily accessible from the airport. It did take a little longer than expected to get the shuttle to pick us up. We left in a hurry and forgot to pickup a pair of Jeans and Shirt. They found them and shipped them to us!
Good 6.0
Pros: The nice lobby!
Cons: That Wi-Fi was not included in the original price
Good 6.5
Pros: Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
Cons: The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Mediocre 3.0
Pros: Location
Cons: Due to my early flight, I had requested the statement ready. They had said the document should have be at the door, however, there was not. So, I had go down to the reception at 3:30 AM. After all, they just gave me a balance statement despite of check
Okay 4.2
Cons: Restaurant and café staff Very long wait for check in at 7 pm
Excellent 9.1
Cons: Only had decaf coffee pacs in the room. Bummer.
Mediocre 2.0
Pros: Location
Cons: We reserved a room with a king bed but were given a handicapped access room with two doubles. They wanted to charge extra for basic Wi-Fi. Convenient location very poor value
Okay 5.7
Pros: Food and bartender in Publik's was good.
Cons: The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Mediocre 3.0
Pros: Location
Cons: Room was dirty and sheets were stained. Service in the onsite restaurant was awful.
Good 7.4
Pros: Great front desk help, convenient right to the airport and great restaurant
Cons: Shower drain was awfully slow it was like taking a shower and bath at the same time
Good 6.2
Pros: Locatin.
Cons: They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Poor 1.0
Pros: Did not go to hotel
Cons: See above
Excellent 8.0
Pros: Airport location
Cons: Food prices. Internal restraunts are very proud of their menus.
Poor 1.0
Cons: The gym equipment advertised on the website does not match the equipment they actually have. It was a big disappointment. I won't stay at this chain again.
Mediocre 3.0
Pros: Location was great
Excellent 9.4
Pros: convenience, access to terminals, nice and very comfortable room
Cons: expensive
Poor 1.0
Cons: We will never stay here again the place was horrible for the money we spent
Mediocre 3.0
Pros: Proximity to the airport.
Cons: For the expense, the room was unacceptable in terms of the condition it was in. It was clean - but that is the only positive thing I can say about it. It was run down. It had a beat up college refrigerator just sitting in the middle of the bedroom.
Okay 5.4
Pros: I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Cons: the bathroom
Excellent 10.0
Pros: Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
Excellent 8.5
Pros: location very close to airport
Cons: trash not emptied from previous guest in bathroom
Excellent 8.0
Pros: It was very nice to walk right off the plane and into the hotel.
Cons: Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Good 6.0
Pros: Proximity to Logsn is excellent. Views were great!
Cons: Lack of restaurants, parking should be included.
Good 7.7
Pros: 24/7 shuttle service was excellent Bag check after having check out was convenient
Cons: No complimentary breakfast No complimentary Internet
Okay 4.2
Pros: Location was great
Cons: The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Good 7.3
Pros: Very convenient for airport access
Cons: Hotel is dated Temperature control in the room and hallways was terrible
Good 7.3
Pros: Great view of the city skyline. Good airport location, although pricey.
Hilton Boston Logan Airport - Boston
Rated no. 13
8.3
Excellent 8.3
Based on 2,096 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.3
Food
8.5
Location
8.6
Overall 8.3 Excellent
Based on 540 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.3
Food
8.5
Location
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
8.5
Location
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
7.2
Facilities
6.8
Location
6.0
Overall
7.0
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
6.5
Location
8.6
Overall
7.2
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
8.2
Staff
8.2

Excellent 9.0
Pros: The shuttle picked us up within 10 minutes of our call to let the hotel know we had arrived. The shuttle runs 24/7 and was available to take us to the airport for our 5 am flight. The hotel is a short walk to the Blueline, or you can take the shuttle to the train station for more options.
Cons: They have two elevators, but one wasn't working during our stay. The line for the elevator was so long at times that we opted to take the stairs to our 4th-floor room.
Excellent 9.0
Pros: Very clean and good location.
Cons: Waited on shuttle a long time.
Good 6.0
Pros: Easy check in. Friendly staff.
Cons: The sink in the room had hair in it when we arrived.
Excellent 9.0
Pros: Shuttle. Location.
Cons: Charges were $5 higher than rate stated by booking. Service in restaurant slow.
Excellent 10.0
Pros: had all the amenities
Good 7.0
Pros: Ok
Cons: Lacks dining facility and free coffee breakfast
Excellent 10.0
Pros: The cleanliness
Cons: Nothing
Excellent 10.0
Pros: Close to airport with airport shuttle.
Good 7.0
Pros: Very helpful staff
Cons: No microwave in room
Okay 5.0
Cons: Top bed cover was stained. Hair etc on bathroom Floor.
Excellent 10.0
Pros: Was close to the airport
Excellent 8.0
Pros: Location and free parking etc
Cons: N/A
Excellent 10.0
Pros: Clean Staff was great. Location
Excellent 9.0
Pros: Convenient
Excellent 9.0
Pros: Love the cleanliness of the rooms, and enough space to move around.
Cons: Just the location is in the middle of no where near anything.
Excellent 10.0
Pros: The cleanliness, room comfort, television accommodation, and shuttle providence.
Cons: The room was extremely cold when entering.
Mediocre 2.0
Pros: Staff was friendly
Cons: There was no hot water. I called the front desk and was told that the gas company is working on it. The room feels outdated. There was too much noise that I could not sleep for at least an hour. The shuttle driver was driving unnecessarily fast.
Mediocre 3.0
Pros: Clean
Cons: Staff at front desk very very bery rude!!!!!!!!
Excellent 10.0
Pros: Classy and clean
Cons: No everything was great.
Excellent 9.0
Pros: Location.
Cons: Room so dark that it looked like a supervillain's lair.
Okay 4.8
Pros: Airport shuttle service
Cons: The mattress were so high my six foot husband had trouble getting in and out of bed. It was a long night
Mediocre 3.0
Pros: The pool was very nice.
Cons: Our room smelled like cigarette smoke and the bathroom sink was broken and only had 1 temperature - scolding hot. We had to wash our hands using the tub faucet. The elevators were broken and the hotel restaurant was closed with no notice ahead of time.
Okay 4.0
Pros: Location and staff were great.
Cons: The AC did not work, it only turned on if you got up and touched the button manually (and by doing this it only stayed on a few minutes) this was exhaustive. Also, engraved odor of body sweat, the type of stench of human(s) that have decided not to shower
Excellent 8.4
I just needed to stay overnight to catch a very early flight at Logan. The hotel is suitable for this purpose and has a free airport shuttle running almost all the time. No room service, although the restaurant can. package your food to go. Expensive for a basic stay.
Excellent 8.4
The main reason for staying at an airport hotel is its easy accessibility to the airport. This hotel fits the bill and provides a free shuttle service to and from the airport. It is comfortable and clean and had a nice bar and food options. There is a 24 hour fitness center as well. . You can check in for your flight and print your boarding pass at free computers in the lobby and complimentary coffee is provided while you wait for your ride in the morning. All very convenient. I would definitely stay there again if flying out of Boston.
Mediocre 3.0
Pros: Staff was courteous and helpful arranging our shuttle late at night.
Cons: The privacy door for the toilet & shower was broken and would not shut. The faucet in the sink had very hot water - NO COLD! There were towels for 2 people in a 4-person room. Too much money for the problems/inadequacy. Expensive breakfast was additional.
Okay 4.0
Pros: The comfortable bed.
Cons: Well beginning with the front desk lady who gave nothing but attitude and being rude, the pool was cold, I did not get the room I reserved plus the bathroom door was chipped. I definitely will not be staying here again that's for sure.
Okay 4.0
Pros: Close to airport with 24 hr shuttle.
Cons: Toilet had not been flushed (and therefore cleaned?). Bathroom was weathered (from humidity?) Room walls seemed paper thin. I could hear conversations next door.
Mediocre 3.0
Pros: The in-airport telephone for the shuttle did not work and we had to take a 13 dollar Uber; when I told the check-in guy, instead of giving us a credit for the restaurant or even an acknowledgement, he shrugged. I chose the hotel FOR THE SHUTTLE.
Cons: Too expensive for the shoddiness of the room.
Good 6.0
Pros: Location was good. Front desk people were polite and attentive.
Cons: No microwave ovens or hairdryers in the room. Front desk said it was not part of the hotels "brand". The bathroom did not have a sink,it was in the main room. It was awkward at best.
Good 6.2
Pros: Staff were great, although seemed a little overwhelmed sometimes. shuttle service was great. Rooms were clean. well appointed laundry room. Nice lobby.
Cons: The restaurant is way overpriced and service was soooo slow. Rooms ac system was so noisy it was hard to sleep. Option for coffee outside the morning time did not exist.
Excellent 9.7
Nice place to stay, close to where we needed to be.
Mediocre 2.0
Cons: I had and emergency and couldn’t go and they charged me they shouldn’t have charge me I didn’t use it
Good 7.0
Pros: It was close to the airport.
Cons: It is overpriced.
Okay 5.0
Pros: Pool was nice, but small, but it had a hot tub. It was a nice room with couch and decent TV. Climate Change worked.
Cons: Internet did not work on Laptops or phones. Called to reset router, but it did not work. Asked for restaurants that deliver in area, was given list of restaurants, none delivered on the list. General Location made going out difficult. Pool was small.
Good 6.0
Cons: Breakfast was good but was not included with room. There was a blood stain on a wall. The room was very compact, the shower head did not function properly, and although coffee was available, there was no tea.
Okay 5.0
Cons: the internet did not work, it was terrible
Excellent 9.4
Pros: Close to the airport for an early flight. Convenient parking.
Cons: No problems
Excellent 8.0
Pros: Room reservation was awesome to be able to specify floor/view.
Cons: No breakfast included
Excellent 8.0
Pros: The room was comfortable. The bathroom was clean, although it would be convenient if the hotel provided more towels, soaps and shampoos. The staff was nice. We only stayed two nights. The hotel is a bit far from the city but near the airport. You need to take a taxi to move around. I recommend Ubers because yellow taxis are more expensive. Way too expensive for what the hotel is, but it was a last resort booking. This is a low four star hotel.
Good 6.8
Pros: Good location, shuttle from airport, good rooms, good restaurant
Cons: The wireless was SO bad it was completely unusable. Got NO work done. For a hotel that caters to the business traveler, that's a show-stopper.
Excellent 9.6
Pros: Great friendly staff. For example, they actually gave us milk for our child when our child was crying (most hotels make a fuss about this.) They even had a microwave to heat the milk, which many five star hotels lack!
Excellent 9.0
Pros: The comfort correspondence to a price. Advantage was a shuttle and free WiFi. Easy communications with staff.
Excellent 8.3
Pros: convenient to airport restaurant was good /open reasonable hours shuttle to airport was invaluable / individual who drove was efficient and helpful
Courtyard by Marriott Boston Logan Airport - Boston
Rated no. 14
8.3
Excellent 8.3
Based on 540 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.3
Facilities
9.4
Location
8.2
Overall
8.8
Overall 8.0 Excellent
Based on 64 reviews
Cleanliness
9.0
Comfort
8.3
Facilities
9.4
Location
8.2
Overall
8.8
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.9
Comfort
7.9
Location
7.9
Services
7.9
Staff
7.1
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.7
Comfort
7.2
Location
7.8
Services
7.8
Staff
7.8
Cleanliness
9.6
Comfort
9.3
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
8.3
Overall
7.5
Cleanliness
10.0
Comfort
8.2
Location
8.9
Services
8.9
Staff
8.9

Excellent 9.0
Pros: The suite looks really welcoming and cozy. The staff was also super friendly.
Excellent 10.0
Pros: Cute and comfortable inn
Cons: Not off of the beach or overlooking the water as portrayed in one of the pics
Okay 5.0
Pros: Website advertised that breakfast was included. But it was Not Included..... they claimed due to Covid, but Covid started about 1 and a half years ago, they had time to fix their website!!!! Except for false advertising, it was a nice funky place in a nice neighborhood, especially if you liked being near a beach.
Cons: Website advertised that breakfast was included. But it was Not Included..... they claimed due to Covid, but Covid started about 1 and a half years ago, they had time to fix their website!!!! Except for false advertising, it was a nice funky place in a nice neighborhood, especially if you liked being near a beach.
Mediocre 3.0
Pros: Great location but THERE WAS NO BREAKFAST even though website said there was, and it was a big part of the reason we chose this location
Cons: We said we might need a second night. The innkeeper said to tell the front desk in the morning and to call her anytime. We needed to stay, but there was no one at the front desk and her original text said no one would be there. We called and texted twice with no reply. In the middle of a funeral luncheon I was texted they overbooked and we had to collect our belongings. Now we will never give them our business again.
Okay 4.4
This property was my go to when coming to Boston. No longer, I’m sad to say. I realize COVID is impactful to the industry, but Owen safety pins, plastic price tags in the floor, super lumpy bed, barely made up bed, no face cloths BD most of all, missing security on the door for a single female traveler killed it. When I texted (because no one answers the phone since there is NO staff) about the lock, I was politely thanked for reporting it and that they would have it fixed. Not anytime during my stay obviously. With volume of guests late at night, I’m disappointed but will not stay there again. #sadface
Excellent 9.6
Very nice inn, lovely clean suite! I would stay here again.
Good 7.6
They didn’t have clean Towels or face clothes.
Excellent 9.0
Pros: + large room with huge and comfy bed + nice location close to the airport, next to the beach + very clean + breakfast was self-serviced but it had all ingredients for a healthy morning mean + good nespresso coffee!
Good 6.0
Pros: Winthrop Hotel room was very clean!
Cons: I didn’t like the location. Extremely limited eating places near this hotel.
Good 7.0
Pros: Somewhat close and price
Cons: Heat in room did not work
Excellent 8.0
Pros: We were only there briefly to do a layover between flights. The bed was super comfortable and the room was nicely decorated and set up. Nice bathroom and kitchen set up.
Cons: The only thing was the person upstairs was stomping around all night. Otherwise, it was a great choice.
Okay 5.0
Pros: Staff was nice, the room was big enough
Cons: Chosen b/c it has an airport shuttle. It doesn't. You can take a cab for $17-20. They don't have a shuttle and shouldn't advertise as such. Room needed repair also.
Poor 1.0
Pros: Easy access
Cons: AC very noisy
Excellent 8.0
Pros: Staff was very friendly and helpful.
Cons: No air conditioning
Excellent 8.0
Pros: Close to Logan. Nice room.
Cons: Did not like $15 parking fee.
Excellent 8.0
Pros: The room size suite was wonderful and the room was decorated well and clean. What we liked best was the close proximity to the ocean!!
Cons: Our wonderful experience was only significantly negatively impacted by he horrible, poor quality mattress of the bed. You literally felt the springs orne worm mattress. Because the rest of the room was so well cared for, shame it was so bad.
Excellent 10.0
Pros: Very clean,nice staff, wonderful shower, walking distance to ocean
Excellent 10.0
Pros: Took only 15 minutes to get to the airport at 12:30 on a Monday. Located right near the beach! Parking was only $15. Very clean, nice decor, comfortable bed. Decent little breakfast with fresh flowers.
Cons: Not a thing...great experience!
Excellent 8.0
Pros: Beautiful remodel - clean and well appointed. The room was comfortable for a king bed (only type available when we made our reservations) and very well maintained.
Cons: Coming in late at night from the airport the neighborhood looked a little sketchy. Room view was into someone's back yard.
Excellent 9.7
Pros: I enjoyed the spacious room with 2 large TVs, a full kitchen, and clean bathroom. The kitchen downstairs had drinks available 24 hours a day.
Cons: Parking was difficult.
Excellent 10.0
Pros: Lovely room, with a decent view if one leaned over just a bit. Very clean; the place felt brand-new. Enormous television, if that's your thing, and the beach is just a short walk away. The drive to Logan was approximately 15 minutes.
Cons: Not a lot happening in downtown Winthrop. Great hotel if you just need a place close to the airport. Perhaps a quirk of my room, but the large, half-round window didn't have any kind of shade or covering. Never bothered me, but the neighbors just a few feet away (admittedly below me) might've been surprised they could see me any time they liked.
Winthrop Beach Inn And Suites - Winthrop
Rated no. 15
8.0
Excellent 8.0
Based on 64 reviews
Details
Reviews

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