Hotels near Norwood Memorial airport

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Memorial (OWD) - Norwood, MA, United States
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Best hotels near Norwood Memorial airport

Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.3
Staff
9.5
Overall 9.1 Excellent
Based on 302 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.6
Comfort
9.4
Location
9.5
Services
9.4
Staff
9.6
Cleanliness
9.4
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.3
Cleanliness
9.7
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.5
Cleanliness
9.6
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.1

Excellent 9.0
Pros: Location
Cons: Bed was a little to soft
Excellent 8.0
Pros: Staff friendly and helpful
Excellent 10.0
Pros: Modern, clean and just plan beautiful!
Cons: We loved everything
Poor 1.0
Pros: Staff was nice. New facilities.
Cons: Walls very thin. Room across from Country Bar blaring music until nearly 1am. Given earplugs by staff as there is nothing they could do. Got about four hours of sleep for my $---. Location best for a bachelor/ette party, not a good nights rest.
Excellent 8.0
Pros: Location super convenient to Gillette Stadium, shops, and restaurants.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Great location plenty of options for dining and close to providence. The view of the Xmas lights was wonderful
Cons: Cleaning people did not have masks on at all times
Mediocre 2.0
Pros: Staff
Cons: Rooms were tired air conditioner was filthy
Excellent 10.0
Pros: The modern update to the rooms, the bathroom and walk in shower, the whole room was immaculate!
Excellent 10.0
Pros: The room was beautiful, clean and i felt safe to stay in room.
Good 7.0
Pros: Location
Cons: Called front desk repeatedly for two hours about noise above our room with busy ring. Used my cell phone and finally got an answer. Valet was responsive and understanding and solved the noise.
Excellent 10.0
Pros: Location is key and this hotel delivers. Park and enjoy this hotel and area..
Cons: Would benefit from a larger parking area
Excellent 10.0
Pros: The location was close to our event and was clean. The staff was kind and courteous.
Cons: The only thing I did not like was that we were not able to stay longer!
Excellent 10.0
Pros: This hotel was so clean and organized. The decor was beautiful.
Cons: The bathroom light doesn't go completely off. It's hard to sleep without complete darkness. My kids are picky and like to feel secure in the bathroom especially when taking a shower, they didn't feel that way with a sliding door especially without a
Excellent 8.0
Pros: Beds were very comfortable and the rooms very clean.
Mediocre 2.0
Pros: The room was very nice and clean
Cons: There was a lot of noise throughout the night. We called the staff 4 times before they came up and removed the noisy guests from their room. There was also lanscapers that started leaf blowing at 6 in the morning.
Hilton Garden Inn Foxborough Patriot Place - Foxborough
Rated no. 1
9.1
Excellent 9.1
Based on 302 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
8.9
Location
8.9
Overall
8.7
Overall 8.9 Excellent
Based on 158 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
8.9
Location
8.9
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.4
Comfort
9.5
Location
9.0
Services
9.3
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
9.7
Comfort
8.7
Facilities
9.0
Location
9.5
Overall
8.8
Cleanliness
9.5
Comfort
9.4
Location
8.8
Services
9.2
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.3
Location
8.4
Overall
7.3
Cleanliness
9.5
Comfort
9.6
Facilities
10.0
Location
8.9
Overall
9.5
Cleanliness
8.9
Comfort
8.9
Location
8.2
Services
8.6
Staff
8.6

Excellent 10.0
Pros: It was great. In a perfect location and the price was good too. The food and staff were excellent too.
Excellent 10.0
Pros: Dinner at One Bistro was exceptional.
Excellent 9.0
Pros: We didn't try the breakfast.
Excellent 10.0
Pros: Great, quiet room
Cons: No
Excellent 10.0
Pros: I love my time staff was great the room was great a had great night sleep in the bed last night I will come back again
Excellent 10.0
Pros: Love it
Cons: No worries
Good 6.0
Cons: There was a glob of green soap in the shower
Excellent 9.0
Pros: Modern, clean, and comfortable.
Excellent 10.0
Pros: The hotel was very clean and the staff were helpful and great
Cons: Nope
Excellent 10.0
Pros: Cleanliness and available amenities (pool and gym, etc).
Cons: No.
Excellent 10.0
Pros: Comfortable bed
Okay 5.0
Pros: The food was AMAZING, but the staff was very rude and passive aggressive the whole time. We felt very rushed eating.
Cons: The restaurant and hotel staff was very passive aggressive, and we tried so hard to overlook that. There were also rules that didn¿t make sense like, the staff couldn¿t give us water bottles from the cooler right next to them, we HAD to order room s
Okay 4.0
Pros: I really didn¿t like this hotel. The staff was rude and I don¿t think I¿ll stay here again.. I¿ve stayed at this hotel about a dozen time over the years.. and this I think was my last¿
Cons: I didn¿t like that I came back to my room after the 1st night and my room wasn¿t clean. I called the front desk and they said they don¿t clean rooms due to COVID.. I can understand that ¿ but I feel they should inform you at check in..
Excellent 9.0
Pros: The large room, balcony, and restaurant with outdoor seating.
Good 6.0
Pros: Location
Cons: No in room coffee, expensive
Excellent 9.0
Pros: Great location for me. Good restaurant. Very clean. Very helpful staff.
Excellent 10.0
Pros: I love everything from the rooms with the balcony, to their two amazing restaurants and let’s not forget about the gorgeous pool. The drinks are really good and the staff are very pleasant.
Cons: Waking up to construction in the morning
Okay 5.0
Pros: Location
Cons: No hair dryer
Excellent 10.0
Pros: absolutely hands down the best in norwood and surrounding areas...always clean and quiet with courteous staff and a delicious buffet in the morning. the pool area is downright beautiful.
Cons: I have 0 complaints!
Excellent 9.0
Pros: Very classy and quiet. Beautiful swimming area that's never crowded and good food
Good 7.0
Pros: staff
Cons: all good
Excellent 8.0
Pros: The staff were really friendly. The restaurant on site provided a nice atmosphere for either a business dinner or a romantic evening out. The lobby had been remodeled. The rooms were clean. The location was great for any event at Gillette stadium.
Cons: The rooms need updating. I walked in and my first thought was I should have just stayed at the holiday inn and saved my money.
Excellent 10.0
Pros: It was only 30 minutes from Boston which was great. And for the price you can'tell beat it. Very clean and everyone there was so nice and helpful.
Excellent 9.4
Pros: The bed was very comfortable, and it was very clean. I was also a big fan of the indoor pool and the service.
Cons: The room was a tad small, but a minor critique in my mind.
Excellent 10.0
Pros: Loved the bed pillows and the comforter wish I can take those home lol
Excellent 10.0
Pros: Big room, comfortable queen beds, clean, beautiful decor.
Excellent 10.0
Pros: The staff was very friendly, room was big, clean and very comfortable. Would recommend this hotel to anyone.
Good 7.1
Pros: The room service needed to be better
Cons: Room service
Excellent 10.0
Pros: Staff was excellent. Brunch on Sunday and the buffet was amazing.
Cons: Pool area is dangerous with tile . It is very wet around the pool with slippery tile. They should have installed rubber mats around the entire pool area.
Excellent 8.0
Pros: modern, updated, large, clean and comfortable room
Cons: We had a corner suite, which would normally be great, except the room next to us had an adjoining door and occupants who were up till after 2:30 am having loud discussions. We called the front desk twice, and security came up to address it twice, and it got better for a bit but never really died down. Nobody at the desk offered to move our room or offer any solution to us despite my telling them at 12:30 and again at 1:15am that we had a 2.5 hour drive ahead of us first thing the next morning. The front desk gal the following morning gave me 500 extra reward points, which is lovely, but I paid $200 for a room that while comfortable barely afforded us any sleep.
Four Points by Sheraton Norwood - Norwood
Rated no. 2
8.9
Excellent 8.9
Based on 158 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.9
Overall 8.3 Excellent
Based on 620 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
7.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
8.7
Overall
10.0
Services
8.4
Cleanliness
9.4
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.4
Staff
9.1

Excellent 10.0
Pros: perfect location for going to the football game and heading to Legacy Place for shopping
Cons: loved everything
Good 7.0
Pros: cleanliness, furnishings , microwave oven, refrigerator
Cons: no bathroom door, no bathroom toiletries , no trash bag in the bathroom and room trash bins baskets. coffee station with no sugar, spoons,or teas selection
Excellent 8.0
Pros: The staff was great
Good 6.0
Pros: The staff was very friendly and helpful The breakfast was good Location of the hotel was good for my visits of family members
Cons: I was disappointed that there was NO housekeeping during our stay. Also, NO phone in the room? It has been a while since I have traveled and used a hotel, but was sorry for the scaled down services
Excellent 9.6
Rate 4.0 and 8.5
Excellent 9.0
Pros: Comfortable beds, clean rooms, grab bar in shower for added security, good hot breakfast buffet. Great overall experience. Would definitely stay again, and I'm a bed comfort snob.
Cons: Elevator carpets were dirty, location can be challenging when running out to grab something at a nearby store or restaurant due to highway location with uncrossable center median.
Excellent 9.0
Pros: Location & quietness
Cons: The water pressure in the shower was low. The corners of the shower weren¿t cleaned properly, there were 2 stains on the rug and one of the wash cloths & towel didn¿t look clean.
Okay 5.0
Pros: Location and Front desk staff very courteous and responsive.
Cons: Hotel greatly in need of renovation. Room rug had many bad burn marks & wallpaper was peeling. Pool closed (due to COVID-19?). Fitness Room had no A/C. Mediocre boxed brkfst - don't eat the pre-packed boiled eggs! Repeated requests for room service.
Excellent 10.0
Pros: Very, very quiet room, comfortable bed and pillows,easy access to the internet for work,and the manager was very friendlly and helpful for our questions.
Good 7.0
Cons: The sliding door for the bathroom was awful.
Excellent 10.0
Pros: Private and clean
Excellent 10.0
Pros: Room is clean and staff
Excellent 10.0
Pros: Location Staff was very friendly and accommodating.
Excellent 10.0
Pros: The staff was accommodating, approachable, friendly, and helpful. The check-in/check-out process was seamless, and the rooms were very clean.
Cons: Not applicable
Poor 1.0
Pros: location
Cons: Bed very uncomfortable, shower was terrible.
Okay 5.0
Pros: Location Staff Room size
Cons: Sofa bed was really dirty Breakfast box eggs whish expired 2 days ago
Good 6.0
Pros: It has a good location
Cons: I asked for a room facing the street and was given one in rear facing the woods. There was no cleanliness seal on the room I was given. The coffee maker in my room was missing parts. Compl breakfst bagel toaster was broken. Wifi was terrible. Useless!
Excellent 8.0
Cons: For a Hampton Inn price was right .. but not the newest hotel in a kind of bear area ..but I would definitely stay here again
Poor 1.0
Pros: check out
Cons: Crappy breakfast. Pools closed. Hardly no staff. Limited clean towels. very few supplies. no toilet paper in the bathrooms.
Good 7.0
Cons: Walls are thin, noise travels and carries over
Excellent 10.0
Pros: Room
Cons: Tv kept freezing after I paid 20.99 for movie
Good 7.0
Pros: Restaurant on site.
Cons: Yes, large group of people outside in the back parking lot partying until 4am I know if it keep me up it must of kept many other people awake.
Good 6.0
Pros: Quick check and friendly check in.
Cons: My room smelled like smoke so I had to light a candle.
Good 6.0
Cons: not the Hotel from what they told me but we had to put a hold charge of $50 on our card which we were told was returned to our account at check out - What was this about ???
Good 7.6
My reservation was to include a complimentary hot breakfast, however because of COVID that did not happen. The hotel did not give a voucher for the restaurant that served breakfast that was attached to the building or a discount on my bill. I was offered a breakfast to go - a bottle of water and a nutri-grain bar, very disappointing
Good 6.0
Pros: Room was nice & bed comfortable.
Cons: Your site said breakfast was included, but it was not. And they had coffee, however, no milk/creamer. The worst thing was that - despite a sticker on the door indicating the room was thougoughly cleaned - we found the shower had hairs on the walls!
Poor 1.0
Pros: Location
Cons: No luggage carts and no caring by staff
Okay 5.0
Pros: The breakfast was good . The room was super clean.
Cons: The pool was close due to poor staffing
Good 7.7
Pros: The breakfast was good
Cons: The pool was closed
Poor 1.0
Pros: Complimentary Breakfast
Cons: The toilet backed up onto the floor at 3am and it wasn't from my party. I ended up cleaning it up and had to use the bathroom off of the main lobby prior to my checking out.
Good 6.0
Pros: Location was good and tbe room was attractive and clean.
Cons: The most unfriendly front desk person at check in.
Mediocre 3.0
Pros: Updated
Cons: I was up all night because the elevator had something wrong with it and my room was right beside it and I could hear it going up and down all night. This hotel is not by Logan Airport so if you want to go to the airport you might want to stay closer
Good 6.0
Cons: Walls were paper thin such that I could hear the next room over's phone conversations and tv. Bed was also uncomfortable and WiFi was spotty.
Excellent 10.0
Pros: Great breakfast, friendly staff and good overall values.
Excellent 8.8
Pros: The hotel was clean and staff was polite !
Cons: I wish I could of enjoyed the pool . I wish it was opened a little earlier before check out . I didn't get to go in it even once . It was disappointing . I also wasn't impressed with the morning breakfast.
Okay 5.0
Pros: Location
Cons: Work in progress. Weak wifi. TV had problems. No frig.
Okay 5.0
Pros: Parking
Cons: I reserved a room with 2two queen beds, I received a room with one bed and a sleeper sofa.
Excellent 9.4
Pros: Room, pool, jacuzzi, restaurant, friendly & helpful staff. We never left the property, & that was exactly what we were looking for!
Excellent 9.1
Pros: Friendly staff and great accommodation for the price. The room was very clean and comfortable and the continental breakfast was delicious.
Cons: The location is a bit far from downtown.
Excellent 8.3
Pros: Friendly staff, clean rooms
Excellent 8.3
Pros: Bed was comfortable, room was very clean and staff was friendly.
Cons: Nothing.
Hampton Inn Boston-Norwood - Norwood
Rated no. 3
8.3
Excellent 8.3
Based on 620 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.7
Location
8.6
Overall
8.2
Overall 8.4 Excellent
Based on 103 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.7
Location
8.6
Overall
8.2
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
6.0
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.3
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
7.9
Staff
9.1
Cleanliness
9.2
Comfort
8.9
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.7
Staff
9.4

Excellent 8.0
Pros: Breakfast was premade sandwich and it was cold. Coffee was ok
Cons: We were in a somewhat noisy hallway
Good 6.0
Pros: Staff
Cons: Had 1 breakfast. The eggs were overcooked, crusty on the bottom.
Excellent 10.0
Pros: The front desk service was exceptional The room was extremely clean and comfortable The location ideal for restaurant and shopping Close enough to Boston without the hectic city feel Relaxing place
Cons: Nothing
Excellent 8.0
Pros: Breakfast NA Location fine
Cons: Only one chair in the room
Excellent 10.0
Pros: The bed was luxurious and the pillows were great!
Cons: Breakfast was a little pricey
Excellent 10.0
Pros: Check in clerk was super courteous
Cons: Na
Excellent 10.0
Pros: Very clean. Pleasant staff
Excellent 10.0
Pros: BED WAS VERY COMFORTABLE
Cons: FOR THE PRICE I PAID BREAKFAST SHOULD HAVE BEEN INCLUDED
Good 7.4
Cons: Old facility needs an upgrade ... dusty carpets
Good 6.8
Pros: Good location.
Cons: I was put in a room where the previous occupant had been smoking. Facility is under renovation.
Excellent 10.0
Pros: Great service at the front desk, fast check in and great room! Booked online with a low daily rate, and it's near the commuter rail so it's a fast/easy trip into Boston. Will stay again!
Cons: Nothing
Good 7.1
Pros: Pool, 1st floor, friendly
Cons: sheets looked slept in(very, very wrinkled), next day asked to have sheets/towels changed, Bed sheets, same ones. I know because 1st day I noticed a spot that was still there, was same sheets. No free coffee for guests???, no fruit or anything for guest. very pricey should be something for guest.
Courtyard by Marriott Boston Norwood/Canton - Norwood
Rated no. 4
8.4
Excellent 8.4
Based on 103 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
9.3
Location
8.5
Overall
9.2
Overall 8.3 Excellent
Based on 302 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
9.3
Location
8.5
Overall
9.2
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
7.8
Staff
8.4
Cleanliness
9.3
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
9.3
Cleanliness
8.6
Comfort
8.8
Location
8.5
Services
8.4
Staff
8.7
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.1
Services
8.8
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.6
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Location
8.5
Services
8.2
Staff
8.5

Good 7.0
Pros: The comfort of the bed.
Cons: The bathroom tub had some black molds along the sides.
Excellent 9.0
Pros: nice breakfast
Excellent 9.0
Pros: The hotel was really nice and clean Great breakfast in the morning and a great location
Excellent 10.0
Pros: Enjoyed visiting historical Quincy.
Cons: Not right off 93.
Poor 1.0
Pros: Mini-frig made high pitch noises all night. I didn¿t sleep at all. I told the staff in the morning and they simple said ¿thank you¿. Honestly, I want my money back. I had a funeral, I was exhausted, I needed sleep but no¿the mini-frog had to m
Cons: I won¿t be back.
Excellent 8.4
Great stay!
Good 6.0
Pros: Nothing in particular
Cons: Had to change rooms…first one was gross and smelled. Internet keeps going out
Good 6.0
Pros: We’ve always found Hampton Inn’s to be reliably clean comfortable
Cons: I found the price at this location exorbitantly high. I stayed in New York City last week and paid $120 less
Excellent 8.0
Pros: That's a hotel was pretty clean unless they allowed me to have my dog and no extra charge which was pretty awesome
Cons: I had to wait 2 hours for checking for a disability room Then the room they put me on the second floor all the way at the end of the hallway that was not a great disability room My mother had a very hard time getting down the hall
Excellent 10.0
Pros: The breakfast completely exceeded my expectations and the staff designated to the breakfast area blew me away with how well they kept up with everything. I was also impressed with the snack area in the lobby. Very nice touch. The entire hotel was very clean and I would definitely stay again without hesitation. Thank you for all that you did to make my stay enjoyable.
Cons: I have no complaints or suggestions to improve anything. My stay was incredible and I look forward to doing future business with Hampton Inn. Thank you for a wonderful stay.
Excellent 9.0
Pros: friendly staff, quiet, great location!
Excellent 10.0
Pros: Staff very friendly, clean room
Cons: Water machine don¿t work in gym
Mediocre 3.0
Pros: It was a nice place lighting in bathroom could have been better
Cons: Hotel charged me $85.00 randomly but said I would be credited in a couple days?
Excellent 8.0
Pros: Great atmosphere.
Cons: I wish the pool was open or that it was listed as not open within the list of amenities on the website.
Excellent 8.0
Cons: Front desk women wasn¿t very friendly or informative.
Excellent 10.0
Pros: The cleanliness from entry to the floors and rooms. The comfort of the beds -- felt like home while nights were sleepless due to the imminent death of my mother from cancer-- when I did sleep, I slep't like a baby and was refreshed and well rested.
Cons: NO
Good 7.0
Cons: Smelled funny, stain on rug, peeling/mildewed ceiling in shower
Excellent 10.0
Pros: I loved the space and the way it was set up
Cons: The room was too cold no matter what I tried to do. Also the blow dryer was not clean. Evening else is great
Okay 5.0
Pros: Location
Cons: The staff was unprofessional and had on jeans and t-shirts. The breakfast, even on Sunday, closed at 9AM. The pool was not open but no mention of this on their website. Mask wearing was not enforced by the staff. They charged a $25 incidental fee.
Excellent 9.6
The Hilton hotels are going out of their way to fight the pandemic on their court. The rooms are super clean, what was cleaned is labeled and even the rooms are sealed. My wife and I were sceptical about traveling until we arrived to our room.
Mediocre 3.0
Pros: quiet, comfortable, great shower
Cons: I asked for no room entry by staff - no linens, no cleaning etc. They complied with that, but they had a carpet cleaning company enter my room without prior permission and left me with soaking wet carpet!!! I was fuming
Excellent 10.0
Pros: Very nice experience
Cons: No
Mediocre 3.0
Pros: convenient, clean, some of the staff was nice and helpful.
Cons: smoke detector chirping woke me up at 4:30am. front desk rude and told me to remove the battery so i stood on the rolling desk chair, took it off the wall and removed the battery. STILL chirping so i put it under the couch cushion. never went back to slee
Excellent 8.0
Pros: None
Cons: Charge for the room is too high!
Excellent 8.0
Pros: Hotel is well located near the t line and outside Boston. Has free shuttle and friendly staff.
Cons: Breakfast was ok.
Mediocre 2.0
Pros: The front desk staff were very friendly and helpful
Cons: Very hard to find. Located in an industrial area with many warehouses and manufacturing facilities next door. Poor parking facilities. Not enough luggage transfer carts. Breakfast area too small. Waffle iron (only had one) was broken and not operating
Good 7.0
Pros: Clean. Friendly staff
Cons: Hot tub broken
Good 7.0
Pros: good breakfast
Cons: room decorated in brown..........
Poor 1.0
Pros: The breakfast was really good for a hotel breakfast. They had good options, kept up with the rush and stayed stocked, and the crushed candy to add to waffles was amazing. Some of the staff members were really nice.
Cons: They put out cookies at night once, they didn't freshen our room each day, some of the staff was not pleasant or welcoming, the indoor pool was freezing, and you can hear every noise from the hallway and other rooms inside your own room. Beds sucked too.
Good 7.0
Pros: Shuttle to tstation, complimentary breakfast
Cons: Seemed dated and in need of renovation
Good 7.0
Pros: Location
Cons: I booked a room with a king bed, but got a double. I asked for a room change, but there weren't any kings available.
Mediocre 3.0
Pros: The location was very convenient. Breakfast was good.
Cons: Within about 5 minutes of checking in, I noticed a cockroach on the wall in my room. Luckily, I was able to kill it after chasing it for a minute or two. However, I wasn't able to sleep very well afterward--as I was pretty grossed/creeped out..
Poor 1.0
Cons: At5 am my cell phone rang for messaging It was from American express indicating that there was an unauthorized charge to my account from Hampton inn it woke me from a sound sleep When I called the front desk they said it was an ancillary charge?
Excellent 8.0
Pros: Convenient location , and lots of choices for the breakfast . Nothing fancy , but a lot of choices for the breakfast . The gym and pool were a nice addition as well .
Cons: I would have liked to see more selection of snacks for purchase . At least offer some healthier options .
Excellent 10.0
Pros: Location and friendly staff. It was clean and comfortable. The gym has all the basics, the pool and Jacuzzi were clean and never crowded. The have an area to sit and relax. This area has comfortable seating and a tv. It was close to the main town, there is a large mall with restaurants. Short drive to the Blue Hills and only 25 minutes from Boston. I had a very relaxing experience and look forwarded to returning.
Cons: Pillows were too soft.
Excellent 10.0
Pros: The beds
Excellent 9.6
Pros: The hotel was easy to find, check in was quick, and our room was in excellent condition.
Cons: Coming from the other side of Boston we had to go through some heavily congested areas, but this is not the hotel's issue, though it would affect us choosing it in the future.
Excellent 9.6
Pros: Very friendly staff. Nice, clean rooms. Free shuttle to train into Boston.
Hampton Inn Boston/Braintree - Braintree
Rated no. 5
8.3
Excellent 8.3
Based on 302 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.3 Excellent
Based on 97 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
8.2
Location
8.6
Services
8.3
Staff
8.3
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.6
Staff
9.4
Cleanliness
9.0
Comfort
9.4
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
7.8
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.5

Okay 5.0
Pros: Location
Cons: My room and the lobby had a dirty scent. My room had no couch. Some Lights did not work. No blue dryer. No bottled water. Did not measure up at all to Marriott standards
Okay 4.0
Pros: The place was beautiful
Cons: The dishes and microwave were disgusting, one stove top didn’t even work it was broken I was looking to cook took even longer and of course I call to complain and there’s nothing they could do for me nor was there a manager to talk to. And I have yet to hear back from one. Very upsetting !
Excellent 10.0
Pros: The Staff here at the Residence Inn, in Dedham, were great. Always professional, while doing everything possible to make our stay, a stay earning an "We're coming back" experience.
Cons: no
Excellent 8.0
Pros: The cleanliness was good!!
Cons: My bathroom light didn't work so they gave me the lamp out of the Livingroom. I was missing the round table that used to be available in the Livingroom. The day that I was checking out, Housekeeping opened my door twice which made me very uncomfortable. Side door was left open with a trash barrel holding it open at 11:00 p.m.
Excellent 10.0
Pros: The Staff, is very helpful, great location,and rooms are very comfortable.
Okay 4.0
Pros: Front desk staff was pleasant and helpful. Close to stores, restaurants and rinks.
Cons: Room was missing cookware, paper towels & bedding for pullout. Notice a very strong unpleasant odor, opened the windows & discovered our view was a billboard right next to our windows. Trim boards falling off wall. Grill outside in dark neglected corner.
Poor 1.0
Pros: Very bad experience
Excellent 8.0
Pros: Clean, well appointed rooms. Comfy bed. Quiet. Slept well.
Cons: One outlet looks like it’s been fried.
Excellent 9.0
Pros: Hotel employee at check in was excellent ...
Excellent 9.0
Pros: Hotel employee at check in was excellent. Room was great.
Excellent 10.0
Pros: The staff was very friendly and helpful!
Cons: The tv in the living room area kept shutting off on its own!
Excellent 10.0
Pros: The convenience of the hotel to all the major highways and shopping malls.no
Excellent 10.0
Pros: All Hotel staff were extremely courteous, friendly and professional!! Loved my stay there!! Breakfast was awesome, room was very clean and location a plus! Will definitely book there again!!
Excellent 10.0
Pros: Clean, and good location.
Cons: Bathroom was small.
Excellent 10.0
Pros: We stayed here for our trip to a New England Patriots game. The proximity to the Dedham Corporate Center Commuter rail line The travels specifically to Gillette Stadium cannot be beat. Also, the staff was friendly, helpful, and very gracious. The breakfast was also top notch!
Cons: Being across the hall from a couple with a baby...but I know they can't control that.
Residence Inn Dedham - Dedham
Rated no. 6
8.3
Excellent 8.3
Based on 97 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.2
Overall
9.0
Overall 8.2 Excellent
Based on 278 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.2
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.0
Comfort
8.5
Facilities
9.0
Location
8.0
Overall
8.5
Cleanliness
8.8
Comfort
8.6
Location
8.1
Services
8.3
Staff
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
5.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
8.5
Services
8.7
Staff
8.8
Cleanliness
8.7
Comfort
8.4
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.1
Overall
8.8
Cleanliness
8.4
Comfort
8.8
Location
7.6
Services
8.0
Staff
7.9

Excellent 9.0
Pros: They were very accommodating and helpful! I was very impressed!
Cons: Keycards were shut off before we could retrieve our luggage to get to a new room assignment but it wasn’t a big deal. Very minor!
Excellent 8.0
Pros: Clean and classy!
Cons: Charging for parking when parking isn't an issue is tacky. Not only did they charge, but the keep the arms up and simply ask if you're parking a car. If you need to charge more for the room, so it, but don't charge extra for parking at this location.
Excellent 10.0
Pros: Cleanliness and front desk
Cons: None
Excellent 8.0
Cons: The only thing that stuck out that I did not like at all was accessibility from the Interstate to the hotel.
Excellent 10.0
Pros: Staff and restaurant
Excellent 10.0
Pros: Price
Excellent 10.0
Pros: Room service
Cons: No
Excellent 10.0
Pros: This hotel was very clean and staff was friendly! It¿s also a short drive to airport and downtown Boston area.
Excellent 10.0
Pros: the MOST amazing bed I've ever slept in! Their investment in the mattresses and linens has paid off. Very happy customer. Hotel employee at the front desk was hospitality personified.
Cons: They charged me for parking after they said it would be complimentary since it was our first stay. A mystery $164 dollar charge also was on my credit card. They promptly took it off when I discovered it - but it was unfortunate to have this happen.
Excellent 10.0
Pros: Newly renovated. Very nice! Staff at the front desk was hospitality personified! Great service.
Cons: Had to park very far away.
Excellent 10.0
Pros: Great place to stay
Cons: No
Okay 5.0
Pros: The quiet and the maids were good
Cons: It was very disappointing to get there and the pool was closed on 107 degree days . The staff was extremely arrogant and rude if u asked anything like I was just over charged 78$ internet and im suppose to get fer internet so now they took the money!
Poor 1.0
Cons: Parking was horrible!! Almost non existent!! Rude staff!! Restaurant food was nasty and poor service! My prime rib was tough and potato cold. Sent the potato back and finally got it after I finished my meal! Will never stay here again!
Good 7.1
Pros: Good room, nice view. Nice big TV in the room, though it's (as usual) poorly adjusted for color and the soap-opera-effect. You can't fix this, because they lock out the settings.
Cons: Value is poor - they charge a high rate, and then don't even include parking (they charge extra for this)? Rooms are good, nothing amazing.
Poor 1.0
Pros: Nothing truthfully. The entry way looked pretty I guess and if the windows we clean the view would have been cool
Cons: Our AC was broken, windows dirty, hallway need to be vacuumed, the staff did not know what to do. 13 a day for parking that they do not tell you about. They are located way up on a hill by themselves, no where else to park and only people parking at
Excellent 10.0
Pros: The staff were super friendly. The food was good. The beds comfortable. And the price was right!
Excellent 10.0
Pros: Excellent service. Accommodating staff
Excellent 8.5
Pros: The location was great if you trying to get to the city via train, or need the highway.
Okay 4.0
Cons: Location is difficult, Lyft / Uber pickups are lengthy and the drivers often get lost. The hotel shuttles were inconsistent, with the metro shuttle not showing up at all multiple times at scheduled times.
Excellent 10.0
Pros: Great service
Excellent 8.0
Pros: Location was really good. Paid $179 per night and the hotel was clean but they def had the online prepaid rooms booked in the "economy" rooms. The staff was very friendly and super accommodating
Cons: Walls are paper thin! I heard the couple in an adjoining room slam a door at 4:45am and they fought for HOURS. I could hear them like they were in my room. I was alone with two kids so I didn't want to call down and aggravate the situation more so I went down in the am. Luckily they checked out and the manager offered us dinner or transportation to the city and also advised she'd make sure the next neighbor was quiet. It wasn't their fault AT ALL. They can't control how guests behave or misbehave but she was truly as accommodating and apologetic as she could be. I might consider staying there again if I requested quiet neighbors (which is a super late check in) or if I brought ear plugs. Excluding that incident, the hotel was clean and manager and staff were excellent.
Excellent 8.8
Pros: Extremely friendly, very helpful staff. Everyone we encountered
Cons: Beds were just a bit uncomfortable.. But that's our taste. Pillow top mattress was s little too soft as we're pillows. Again, just our upreferences. We did not have a car, but you would have to pay for parking if you did. Not ideal, but seemed to be the theme around town.
Marriott Boston Quincy - Quincy
Rated no. 7
8.2
Excellent 8.2
Based on 278 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.6
Overall
8.6
Overall 8.2 Excellent
Based on 275 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.8
Location
8.5
Services
7.8
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.7
Staff
8.7
Cleanliness
8.7
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.4
Staff
8.5

Good 6.0
Pros: Quiet hotel.
Cons: Price
Excellent 8.0
Pros: Location was great.
Cons: A guest was smoking in their room, which in turn made our room smell awful as the cigarette smoke entered our room through the vents
Excellent 8.0
Pros: Need other hot option besides eggs. Does not allow for those with allergies.
Cons: Price. Breakfast.
Okay 5.0
Pros: Location
Cons: Seemed old for being recently renovated
Excellent 10.0
Pros: Good value and close to where we wanted to be.
Cons: Nothing.
Excellent 10.0
Pros: The bed was comfortable, the room was clean, the service was friendly, the free breakfast buffet was stellar.
Cons: Only complaint is that I had a little trouble finding the hotel within the plaza it's located in (the area is packed with restaurants and shops)
Excellent 10.0
Pros: comfortable room, great breakfast, dog friendly, warm staff
Cons: I can't think of anything
Excellent 10.0
Pros: We had 6 Rooms for family funeral and stayed 4 days. The staff were very attentive, the rooms are large, modern and clean. The location was perfect for us, there are many dinning options available attached to Hotel, Legal Seafood, Starbucks, 5 Guys Mexican, there's a gym and pool with jacuzzi, that we all took advantage of. they also have a shuttle to mall across the street. I would highly recommend staying here.
Hyatt Place Boston Braintree - Braintree
Rated no. 8
8.2
Excellent 8.2
Based on 275 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.0
Staff
8.3
Overall 8.0 Excellent
Based on 273 reviews
Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.0
Staff
8.3
Cleanliness
8.5
Comfort
8.3
Location
8.1
Services
8.2
Staff
8.7
Cleanliness
8.8
Comfort
8.6
Location
8.2
Services
8.3
Staff
8.3
Cleanliness
7.9
Comfort
7.9
Location
7.6
Services
7.3
Staff
7.7
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
7.9
Staff
8.3
Cleanliness
8.6
Comfort
8.6
Location
8.2
Services
8.4
Staff
8.4

Excellent 10.0
Pros: It was very comfortable
Excellent 10.0
Pros: Raj was amazing! I have never had such great customer service at a hotel before. He will make you feel right at home & go above and beyond for you. I cannot remember his wife's name, but she is equally as great!
Excellent 9.0
Pros: Very clean, comfortable beds
Excellent 10.0
Pros: Extremely friendly, polite and helpful staff.
Cons: n/a
Okay 5.0
Pros: n/a
Cons: no ice machine on the second floor, shower head wasn't a full shot, no continental breakfast and bed was not that comfy.
Excellent 9.0
Pros: How clean it is even with being short staffed
Cons: Nothing that I can think of
Okay 5.0
Cons: Staff should speak fluent English
Mediocre 3.0
Pros: Location Close to airport with late flight. Free parking
Cons: Advertised queen size bed and full size provided. Hotel offered up Charge of $20 for king size bed. Air conditional vibrated and was noisy. Advertised breakfast and only thing provided were water bottles apples and granola bars.
Excellent 8.0
Pros: The night manager of the hotel was so kind and wonderful. He assured me that I would be safe and we had a lovely conversation.
Cons: My air conditioner was rattling all night
Excellent 9.0
Pros: The staff were amazing and accommodating
Cons: A sink outside the bathroom was odd, but did not detract from the overall comfort and cleanliness of the room.
Excellent 10.0
Pros: The room and Hotel was unbelievingly clean! I have never been to a hotel so clean. This is a real review. The management was excellent and accommodating. I asked for a late checkout and the manager (I forgot her name ) is excellent said it was fine.
Excellent 10.0
Pros: The mgr on duty was awesome helping in many ways
Cons: No
Mediocre 3.0
Pros: Close to shuttle.
Cons: Cleanliness needs improvement, rooms need updating.
Excellent 9.0
Pros: Staff was friendly and accomodating
Cons: As we were checking out, I noticed on large black ant crawling across the bed.
Mediocre 2.0
Pros: The room
Cons: Worst customer service ever
Excellent 8.0
Pros: Good value. Large, clean, updated rooms.
Excellent 8.0
Pros: Location was great
Cons: Getting their at 3:30am I asked c for a discounted price due to it not being a full 3 days and the male staff was rude
Excellent 8.0
Pros: Staff was very helpful and nice. We went right after reopening from pandemic. Emailed management for details on reopening and they responded quickly answering all questions.
Cons: We were overall happy with out stay. There were a couple dead bugs in our room though.
Excellent 9.0
Pros: I like my room very much! it was on the 3rd floor, and it was corner spot and very private! And I slept amazingly well!
Cons: The Cooling system was not blowing out enough cold air in my room! The room was very hot, and it took about an hour and a half for the room to get cool and comfortable1
Good 6.0
Pros: It was very clean.
Cons: It's pretty far from any stores. No vending machines and not currently offering breakfast. The Kuerig machine in my room was broken so I couldn't even make coffee. I had to spend a bunch of money on delivery everything.
Good 7.0
Pros: The room was updated and clean and had a refrigerator and microwave.
Cons: Front desk staff a bit rude and unwelcoming.
Mediocre 2.0
Cons: Don't pay more than --- for this place.
Good 6.0
Cons: Thought there was a pool Kind of old, rooms ok, lobby, hallways not attractive
Best Western Braintree Inn - Braintree
Rated no. 9
8.0
Excellent 8.0
Based on 273 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.2
Overall 7.7 Good
Based on 120 reviews
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.2
Cleanliness
7.1
Comfort
7.1
Location
8.1
Services
7.1
Staff
7.6
Cleanliness
8.2
Comfort
8.3
Location
8.9
Services
7.6
Staff
8.0
Cleanliness
8.7
Comfort
9.0
Location
9.2
Services
8.7
Staff
8.8
Cleanliness
8.5
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.9
Cleanliness
7.2
Comfort
7.8
Location
7.5
Services
7.8
Staff
7.9

Okay 4.0
Pros: The people were very nice and helpful.
Cons: Misrepresented the price of our stay, rug had a large burn or stain on it. Room never got cleaned, breakfast was below expectations.
Poor 1.0
Cons: not clean
Mediocre 3.0
Pros: The room was clean - except for an older stained carpet. Maintenance and breakfast staff well good and wire masks correctly.
Cons: Hotel very run down - claimed that they had a flood - wall paper falling in a large portion of hotel. No mention when checking in. Hotel desk staff either not wearing mask or wearing it below nose. Hard to open the Ada doors - filthy carpets
Mediocre 3.0
Cons: The hotel is extremely outdated and run down. The room smelled like mold and mildew. The beds were uncomfortable and sagging in the middle. The white comforter was a stained yellowish color.
Good 7.0
Pros: Pet friendly. Room was clean, spacious and well appointed (full refrigerator., sofa, desk, TV on swiveling stand, etc.). Breakfast was good. Location is good. Cleaning staff is very positive and hard working. Free Showtime.
Cons: WIFI worked intermittently (off and on) which was VERY inconvenient. Management didn't seem to care about this issue and tried to blame it on a storm. Why not get WIFI signal boosting enhancers? Why not call the tech service for your internet provider? Why not offer a credit for the bad service? Also, I went to use a washer in the guest laundromat and the machine just took my money and then didn't run. Some staffers did not greet guests at reception desk.
Mediocre 2.0
Pros: young lady at the desk was very helpful, far more than the older one that preferred starring out the window.
Cons: the common areas are very dirty, very dirty. Something as simple as the juice dispenser has not been cleaned for a long time, picture chunks of mold floating in the bottom. We had a two room suite that probable is not used as much. It was passable.
Good 6.0
Pros: The staff were generally kind and helpful.
Cons: The AC didn¿t work for two nights of my stay. There was no cleaning provided at all, which was absurd. The breakfast was shockingly laughable, sadly.
Poor 1.0
Pros: Nothing!
Cons: Fix and repair rooms. Doors warped. Stained furniture. Closet doors broken. Water damaged. Wallpaper peeling off hallways. Outside doors don’t lock. Unsafe to stay at this hotel! Advised staff not interested in opinions.
Good 7.0
Pros: Room clean, comfortable bed.
Cons: Staff is working hard to bring order after flood damage. Very honest about the situation which was admirable.
Okay 5.0
Pros: Staff was friendly
Cons: Room smelled horrible Gym had minimal equipment, room smelled bad so I didn't even bother. Faucet leaked - heard it all night There was 1 spoon in the kitchen Coffee/Tea in my room was all decaf... who drinks that?
Excellent 8.0
Pros: June 2021: Have stayed here before; several times. Nice location. Quiet. Clean. Great kitchen set up and nice amount of space. Easy to walk dog around property and adjoining area. Safe. Wish there was staff at front desk at all times. Wish the continental breakfast was a bit better and that they would bring the buffet back.
Cons: Maybe the hallway rugs could be steam cleaned...they seem dirty. Wish the pool was open. Wish the continental breakfast was a bit better and that they would bring the buffet back. Staff seems a bit dis-enfranchised. Hope the staff is well paid ,safe, and treated nicely!
Poor 1.0
Cons: Did not have reserved room available Clerk promised we would be contacted when room was avail No follow up We had to nag to get reserved room No ac in reserved room Over 80 degrees Hallways reeked of pot day and night
Okay 4.0
Pros: The shower amenities were the best feature of the hotel.
Cons: They were bugs located in the kitchen at area of my room. The hotel staff was unfriendly and argumentative when trying to resolve this issue. There were smells of cigarette smoke all over the hotel as well
Excellent 10.0
Pros: Great customer service.
Cons: Room could have been cleaner.
Excellent 10.0
Pros: It was the perfect set up for traveling with my elderly father-in-law: 2bd, 2ba suite. complimentary breakfast was a real bonus. Easy access to/from Gillette Stadium. Staff was very accommodating and friendly.
Excellent 10.0
Pros: The room was very clean, the furnishings were great, and the breakfast was excellent. The staff was wonderful. This is one of the best hotels we have ever been in. We were told that it had been renovated recently and they did a wonderful job.
Cons: My wife and I liked everything about this hotel.
Excellent 10.0
Pros: Amazingly Inexpensive for the quality of the room. Large King Size Bed with huge fluffy pillows and comforters. Sectional sofa, HDTV, refrigerator, microwave. Room was large and at $-- per night, $--- +18 tax. Is an unbeatable catch for the people who sta
Cons: NO!
Excellent 8.0
Pros: room size. bed comfort. nice studio with sofa and kitchen. clean. free breakfast.
Cons: not many signs to find reception or lobby. have to stop and think in which direction to walk.
Excellent 9.0
Pros: The stay was great, nice pool, good breakfast, very friendly staff. Very accomadating.
Excellent 10.0
Pros: Very clean and didn't look worn. Good breakfast before hitting the road again. Liked kitchette in our room
Cons: No
Excellent 10.0
Pros: Very updated and enjoyable.
Cons: No
Excellent 8.0
Pros: Free breakfast buffet was much appreciated, along with refrigerator and microwave to reheat restaurant leftovers late at night. All the amenities we could have wanted. Very cute lounge area for sunny days.
Cons: This hotel had all the amenities we could have wanted for our weekend stay. I understand pets are allowed in rooms, but I am allergic to cats and had a slight reaction sitting on the couch. Asked to have the room cleaned and it seemed to be better after.
Excellent 10.0
Pros: Excellent bed, and solid desk.
Cons: Floor plan leads to long corridors...but honestly, it is not a big deal.
Poor 1.0
Pros: Sheets had dirt and crud on them
Residence Inn By Marriott Boston Norwood - Norwood
Rated no. 10
7.7
Good 7.7
Based on 120 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
6.0
Location
8.6
Overall
6.2
Overall 7.4 Good
Based on 260 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
6.0
Location
8.6
Overall
6.2
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
8.1
Comfort
8.1
Location
8.5
Services
7.7
Staff
8.3
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
4.0
Cleanliness
8.4
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.3
Cleanliness
8.1
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
7.9
Comfort
7.8
Facilities
5.0
Location
8.4
Overall
6.0
Cleanliness
8.2
Comfort
8.0
Location
8.5
Services
7.9
Staff
8.0

Mediocre 2.0
Pros: location
Cons: dirty and dated
Mediocre 3.0
Pros: Nothing impressive.
Cons: It looks more like a motel . I’m a big fan of Marriot Hotel . In my 20 years of lodging @ the marriot family hotel, this time I was very disappointed with this place. It was smelly and not a welcoming atmosphere at all. I saw bug climbing the wall in my room. Front desk told me there was no more room available that night.
Okay 5.0
Pros: The location was ok. Bed was comfortable.
Cons: When we checked in, we couldn’t get the elevator door to open on the level we needed to get to our room. Had to use the emergency phone in elevator to ask for help. It took us about a half hour to eventually call for help after we couldn’t get it to work. At one point the elevator wouldn’t move. Two different guests tried to help. Once we called for help, they responded right away. It may be because of a full hotel, but we sure had a long trek to our room and once we got to our rooms clear in the back, there was a dog in the next room that barked incessantly. Eventually the guests must have come back from somewhere, and the dog quieted down. Not impressed, especially for the cost. However, the front desk was very welcoming and professional, she is not to blame for any of it.
Excellent 8.0
Pros: The room smelt musty. There were 2-3 mouse droppings stuck to the bath mat. The continental breakfast was pretty lackluster (I've found this to be the case at most hotels post-covid). We requested extra towels, but they were never delivered to our room.
Cons: Easy to book, fast check in. Good size room. Reasonable rate. The staff was friendly. We booked last minute after most of the South Shore lost power from a Nor'Easter so we were happy to be warm, dry and have access to internet. It's conveniently located near the highway and a main shopping center with lots of restaurants.
Poor 1.0
Cons: My room wasn’t cleaned in 3 days. Asked twice for it to be cleaned we had to beg for towels and soap!!!!! Flies in my room upon arrival. Staring out at a decrepit looking pool!!!
Okay 4.0
Cons: Cleanliness cleanliness cleanliness please!!!
Okay 4.0
Pros: Terrible staff did not keep things for everyone
Cons: Staff could be more pleasant
Okay 4.0
Pros: poor
Cons: more options ie cereal, hard boiled eggs, fruit, orange juice etc.
Mediocre 3.0
Cons: It was more like a motel
Okay 4.0
Pros: Room was large and Staff was nice
Cons: Pool closed room smelled of mold
Excellent 10.0
Cons: Nice And is the best location for me
Excellent 10.0
Pros: Nice little place. Staff were nice. It is located right next door to Victory restaurant. I wish I could have stayed a day longer.
Cons: The place is a maze. You can easily get loss.
Good 7.0
Pros: The hotel price was okay and the location was very quiet 
Cons: The Bathroom was too small
Mediocre 3.0
Cons: HAd to ask staff to clean room and had to ask for towels , I spent 4 days here and no maid service
Poor 1.0
Pros: The shower head was filthy. I found a live cockroach in the bathroom sink. When checking-out. I advised the female desk clerk of the issues. She didn’t care. I called the Dedham Board of Health. Then hotel banned me when BOH called them.
Cons: General Manager was rude to me on the phone. I reported this hotel to Mariott Corporate.
Excellent 10.0
Pros: Price and location.
Mediocre 2.0
Cons: They gave me 2 dirty rooms
Good 7.7
Pros: Location and cost compared to other hotels in area
Cons: Hotel is dated no indoor pool furnishings are older
Okay 5.0
Pros: Location was good
Cons: Looked great on the outside, the room we got makes it look old, walls patched up on the ceilings, walls, old TV, Paint peeling in the shower ceiling, Beds were kinda small for queen size.
Excellent 8.0
Pros: The room was soundproof so I was able to get a good night of sleep.
Cons: I did not like that there was no room service to order a meal. You had to go to the sports bar attached to the hotel or find a place away from the hotel.
Excellent 10.0
Pros: Comfortable bed, location. Hotel had much needed renovation.
Good 7.0
Pros: Location. Check in guy was helpful and friendly.
Cons: Slow wifi. Some breakfast attendants cleared food away early and withheld fruit. Mildew smell.
Excellent 10.0
Pros: Hotel was clean and comfortable with all the amenities I would use. A very good restaurant in the main building.
Cons: I did not think to request a room in the main building but did not see it as a negative other than convenient to the restaurant. Next time I will request at booking.
Excellent 10.0
Pros: Hotel is very close to multiple restaurants, easy drive to downtown Boston, free parking, room is clean, and breakfast is included.
Cons: No.
Good 7.0
Pros: Everything went well the hotel worked out was a rainy day and fast check in once everything was in the system
Cons: Staff tried to sell me up on a wrong booked reservation after saying they will take care of me tried giving me the regular rates almost let until I found rates for the lower price again wasn't happy about that
Excellent 8.0
Pros: Cleaness
Cons: Small Bath Room and not enough options for the breakfast.
Excellent 8.0
Cons: Loud people above my rooom. Prob till about 330an
Excellent 10.0
Pros: Has been renovated. We had written off this particular hotel as not up to Marriott standards. Much better, and we will now continue to stay.
Good 7.0
Pros: I liked the location and think the hotel has potential.
Cons: I checked in early but room was not ready yet. I came back hours later and the gentleman at the front desk was a little condescending to myself and his coworker. Breakfast wasn't appealing. Cereal looked dry, and I don't like sausage or ham for breakfast.
Mediocre 2.0
Pros: Hotel staff is the absolute worst. The hotel is kind of dumpy. I would prefer sleep on the street before going back to that hotel.
Cons: Everything. I would prefer sleep on the street before going back to that hotel.
Excellent 10.0
Pros: Walking distance to train to Boston walking distance to Legacy Place for bars/restaurants
Cons: n/a
Poor 1.0
Pros: It was in a good location close to restaurants and bakeries.
Cons: The hotel was under renovation and much of the facilities were not up to the mark. The hallway outside of our room smelled rancid and nothing was done to remedy that despite our complaint to the front desk.
Mediocre 3.0
Cons: This hotel is under renovation. It should really be closed, or sections of it closed, while this work is going on. Cords to trip over, breakfast served in an empty bedroom with literally no light. Avoid until you see that renovation is done.
Mediocre 3.0
Pros: Under contruction and smelt awful!
Cons: If the room smelt same way we weren't going to stay. Not worth price at all
Good 7.0
Pros: Breakfast menu, availability of microwave and fridge in room, location.
Cons: Worn out property.
Okay 5.1
Pros: Comfortable bed
Cons: The upgrade from double beds to king bed mentioned living area- which there was not. In fact the room and bathroom were smaller and they bothe just had a desk and armchair.
Okay 5.0
Pros: price
Cons: you could hear people snore thru thin walls
Good 6.0
Pros: Desk staff
Cons: Housekeeping
Good 6.0
Pros: Free breakfast
Cons: Smell.
Poor 1.0
Pros: three long ugly buildings. like a bog self storage place, except for humans.Made me feel bad about myself to stau there3
Okay 4.0
Pros: location
Cons: bed lumpy and saggy. Carpets dingy.
Okay 4.5
Cons: Staff was not friendly
Excellent 9.4
Pros: Staff was really very nice, very friendly, and very efficient. Very good location.
Okay 4.5
Pros: Front desk staff was extremely pleasant and knowledgable.
Cons: Hotel accommodations were not up to Fairfield standards and didn't appreciate housekeeping pounding on our door at 8am when we were checking out that morning.
Excellent 9.7
Pros: Love the mattress! Always love the complimentary breakfast buffet! Staff very helpful and friendly!!!
Cons: Loud heater in room.
Excellent 8.0
Pros: Great service from staff.
Cons: Odd layout of building - got turned around a couple of times!
Fairfield Inn by Marriott Boston Dedham - Dedham
Rated no. 11
7.4
Good 7.4
Based on 260 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
8.2
Overall
8.0
Overall 7.4 Good
Based on 242 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
6.7
Comfort
7.1
Location
7.7
Services
6.6
Staff
8.2
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.8
Staff
8.1
Cleanliness
8.0
Comfort
7.7
Location
8.4
Services
7.7
Staff
7.3
Cleanliness
7.8
Comfort
8.0
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.0
Comfort
7.2
Location
7.5
Services
7.1
Staff
8.3

Excellent 8.0
Pros: Room size
Cons: Needs some renovation
Poor 1.0
Pros: The staff was pleasant
Cons: The room contained a very strong scent of cigarettes, which was extremely unsettling since I arrived with a 4 year old child. The hallway also exhibited signs of smoking throughout. There were no towels in the room when we arrived and were unable to request any additional pillows for the pull out couch, even though we booked the one bedroom suite.
Excellent 10.0
Pros: Everything was very clean desk staff and manager was super accommodating and helpful. Also a huge plus for us was we had our fur baby with us so of course we had doggy bags everywhere we go but the doggy bag post outside actually had bags in it!We stay at many hotels and the doggy post is never filled. Also unfortunately we had to end our stay a day early because our dog injured his paw and we had to make it back home to our vet. Considering Covid and short staffing etc. they were super understanding and accommodating all while I was a huge hot panicking mess. If we are ever in the Boston area we are definitely coming back to this property! Also if the staff sees this THANK YOU!! you guys are so awesome!
Cons: no king beds
Poor 1.0
Pros: It was very dirty. All the common areas were disgusting. The first room they put me in had dirty sheets and pillows with mascara and hair. They asked me if I wanted new linens. I got a new room and the bathtub had blood in the corner. Gross.
Cons: Nothing
Excellent 10.0
Pros: The room and all the extras, fridge, micro. and all the rest.
Cons: The only thing I didn't like, is how loudly the doors slam at 5:30 AM.
Mediocre 3.0
Pros: manager
Cons: Dirty, cracked paint, outdated and ridiculously expensive at $240!
Excellent 9.0
Pros: Staff was very friendly and helpful.
Cons: The only issue was the room smelled heavily of cigarette smoke.
Good 7.0
Pros: Didn't see anyone the entire time we were there (though we could hear them) so we felt like we had the place to ourselves. Internet works great (though you have to sign in a lot). Nice to have a little kitchen for meals.
Cons: Smells like weed most everywhere, especially the first floor and came up into our room during the night. It's clear that the cleaning is not comprehensive (loose cereal under chair cushion).
Poor 1.0
Cons: First floor reeked of weed and mildew, furniture I was old and outdated
Okay 5.0
Pros: My 1st night was awful glass was in the bed also sheets was not cleaned the manager come down to the room which was she saw the glass One night stay and the pet fee was Waived which I appreciate it but no housekeeper still
Cons: That was not safe thank god my grandson didn’t get cut by the glass that was in the bed
Excellent 10.0
Pros: Being able to check-in & check-out easily. The cleanliness and spaciousness of the room.
Cons: There was no box of tissues.
Excellent 10.0
Pros: Clean, spacious and the staff were accommodating.
Okay 4.5
Cons: Very disappointed. The room looked old and was basically dirty everywhere. Even the walls and doors had dirty streaks and marks on them. The pillows smelled bad, but the staff was excellent as they replaced them quickly and without question. The walls are very thin, too, so you could hear the TV next door and noises from the hallway. Not at all worth the price - expected a lot better. EDIT: Also forgot to mention the terrible water pressure in the shower, the fact that the "hot" wasn't even hot, and that I had to turn the temperature a little colder in order to make the water a little warmer (still wasn't hot). Basically, the knob had to be at about 3/4 to hot to be the warmest it could be. They clearly did some cosmetic updates (mostly to the bathroom) but everything else is dirty and out of date. Again, the staff was awesome and very nice and friendly at all times... but the room was very bad considering the price.
Excellent 9.4
Pros: - ALL the amenities in the room and hotel in general, it's basically a apartment building and the rooms are basically apartments. i truly wish i could live there! it had everything i needed! - it was clean, comfortable, and great for a week+ stay. - the extra little perks they provide - buttered microwave popcorn, sugars/salts/peppers, cooking/eating supplies, multiple chairs, 2 different pillow types, great bed, great workspace/desk, big screen tv, DVD/VCR player, even the freezer had a ice maker! everything was clean and in working condition. - the whole Candlewood Cupboard, the free washers/dryers, etc.
Cons: besides the wifi, i'm kinda reaching with the rest of these 'complaints' lol, i truly did love my stay here and wish i could live here! - the wifi password having to be changed because it's not done in a smooth procedural way, and hotel guests went X hours without their promised wifi during this weekly change. - 2 of the 5 washers were out of order during my whole week + stay. - the location isn't very good for MBTA users because you have to do a long, partial sidewalks walk to Granite for the bus stop, not fun to do in the summer with luggage so it's best to have a car if you stay here. - the bottom kitchen drawer where the pots/pan are kept was not in working condition when i arrived... - a couple staff were not very hospitable and courteous.. maybe i caught them at a rough time?
Sonesta Simply Suites Boston Braintree - Braintree
Rated no. 12
7.4
Good 7.4
Based on 242 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
7.1
Location
8.3
Overall
7.1
Overall 7.3 Good
Based on 545 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.1
Location
8.3
Overall
7.1
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Location
7.9
Services
7.0
Staff
7.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.8
Staff
8.1
Cleanliness
8.2
Comfort
8.1
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.1
Comfort
8.0
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.8
Comfort
7.5
Location
8.2
Services
7.1
Staff
8.0

Excellent 10.0
Pros: Was good
Cons: the size of the toilet is very low I did not like it
Mediocre 3.0
Cons: Not clean. Toilet broken. Run down facilities
Poor 1.0
Pros: Nothing.
Cons: The clerk at the desk checking in was extremely rude! No working ice machines on the 2nd,3rd or 4th floors. Only one elevator in service! Very disappointed!!!!
Excellent 8.0
Great location and comfortable room.
Good 7.0
Pros: The young lady at the front desk is a doll. The older lady not so much.
Excellent 8.0
Pros: Location was great for my travel plans Staff was courteous
Good 7.0
Pros: It was spacious and clean. Had plenty of storage for belongings. Only negative was it took forever to get hot water, and I mean forever!!!!!
Cons: Lack of hot water
Excellent 8.0
Pros: The location
Cons: People make too much noise and nobody said anything to them.Was unrespectfull
Mediocre 3.0
Pros: i like the location
Cons: The rooms were very small and not enough sunlight
Excellent 10.0
Pros: location!
Cons: the room wasnt worth the --- , the bathtub was peeling the paint was coming off of the tub,
Excellent 10.0
Pros: the breakfast the bed was comfortable to sleep in
Okay 5.0
Pros: Small rooms
Cons: Solid 3 star
Excellent 8.0
Pros: The bed was comfortable and tv was great
Cons: The room did not have a microwave and noisy after Midnight.people talking loud.
Excellent 9.0
Pros: Amazing location, newly renovated rooms
Cons: When we went to check in, there were 8 people in line waiting to check into their rooms. There was only 1 employee at the desk checking guests in. I was in line for 30 minutes. Also, there was no bedding for our sofa bed.
Good 6.0
Pros: The location is good. The room was clean and the beds are comfortable.
Cons: Our room was not cleaned our entire three night stay there and we were gone most of the day. The door was very hard to open. The last night we were there it took my husband and son over 10 min between the two of them to open the door.
Mediocre 3.0
Pros: Comfortable bed
Cons: False advertising. The hotel advertised online that it had a shuttle to the Boston Logan Airport. This was the reason I booked. It was not until I had booked the hotel and was at the front desk that I found they had cancelled the shuttle due to covid. >:(
Excellent 10.0
Pros: friendly staff felt real comfortable there
Mediocre 2.0
Cons: The site promised an airport shuttle , that is the reason we chose the hitel. No shuttle. Expect compensation.
Poor 1.0
Pros: When I checked out. *** This is for what I did not like - The hotel had signage for vending and ice machines that did not exist. Maid service is every few days. Hallways are dirty and dusty rooms. This is not what I expect from IHG. This is a bad hotel.
Cons: The staff acted like I was an inconvenience when checking in. Room had no trashcan, no tv remote, splits in ceiling sheetrock, spider above bed. The website said it had shuttles but when I arrived at the airport, they don't have shuttles. Don't stay here!
Poor 1.0
Cons: Only thing I didn¿t like i was they didn¿t give me I supposed have my supposed bern king tower they gave regular room with queen size bed
Mediocre 3.0
Cons: Tv was static , heat didn¿t work, people down hall really loud, spider in tub
Good 7.0
Pros: Side door close to parking as we had a lot of luggage and there was no trolley. Had a comfortable bed.
Cons: Entry road was hard to find
Poor 1.0
Pros: Location
Cons: Absolutely terrible experience. Will not stay again. Before posting, we contacted hotel, hoping to provide some feedback (back in old days, they used to our favorite hotel chain). No one cared to call us back. Very sad and disappointed.
Excellent 9.0
Pros: AAA
Cons: No
Good 7.0
Pros: Pretty standard. Clean, not immaculate but OK. Staff was nice. Nothing remarkable but about what I expected.
Cons: Vent above the shower hadn¿t been cleaned, ever. It was gross. A little tricky to find where to turn off the road to find the parking lot at night.
Excellent 8.0
Pros: In door pool and Gym
Cons: Roof above pool needs repair..When walked into bathroom near conference center someone had left water in at sink. It was running all over flow fir at least 1 Hr. There was water everywhere. Told girl at front desk she said ¿ yes I know maintenance is o
Mediocre 3.0
Pros: Convenience
Cons: There was nobody working the front desk at 4:30pm on a Friday. Not understaffed, there was not a soul to be found. Myself and two other parties stood there for at least 15 minutes before any hotel staff walked by, 10 more before someone could check us in
Okay 5.0
Cons: Paper thin walls had to call security too often
Mediocre 2.0
Pros: Closed to my destination
Cons: The room was very dirty and smells, dusty and smells haw full.
Okay 5.0
Pros: Front desk staff were exceptional.
Cons: Shower was not cleaned upon my entry into the room. I doubt the rest of the room was cleaned thoroughly. Very disappointing considering the hotel is full of signage promoting Holiday Inn's commitment to a clean environment....and COVID.
Good 6.0
Cons: No complimentary breakfast
Good 7.0
Pros: The staff is great. A good location, easy access to the high way. However, do Covid-19 the the room service isn¿t what I expected. I had to call and requested to have the linen change as well as emptying the trash. The laundry room is closed.
Cons: Not really.
Good 7.0
Pros: The hotel was clean and tidy. The room was just as expected, the bathroom a little small, but being a bigger individual this is something I am used to. The room was lacking any kind of documentation about the amenities they provide within the hotel.
Cons: Website did not indicate hotel was under renovation, this was an inconvenience. The parking lot was being by local utility trucks during the storm, which raised concerns about vehicular safety. I would have preferred the Hilton across the street if I knew
Excellent 8.0
Pros: Always enjoyable stay , however the internet could use some upgrades
Poor 1.0
Pros: Cleaness
Cons: I paid for a room and they assigned me a lower price one
Mediocre 3.0
Pros: Location
Cons: Bathroom sink broken, bathroom with strong sewage odor. Hotel in remodeling, so front desk was an improvised table. The whole experience felt like staying in a motel
Good 7.0
Pros: There was the strong smell of raw sewage near the snack machine next to the elevator. Also I waited in the lobby several minutes before an a employee appeared to check me. In the door to the room was difficult to open . The bathroom toilet appear unclean
Okay 4.0
Pros: Free parking
Cons: The carpet in the room was so old not exactly what I expected for the brand.
Excellent 9.0
Pros: Hotel staff was friendly, courteous , and helpful.
Poor 1.0
Cons: Rude staff
Good 6.0
Pros: Convenient location near 95.
Cons: Right away the entry hall smelled like backed-up toilets. In the room....reaching behind me for toilet paper was awkward, and required moving the toilet seat top. The tub was hard to drain. Tiny fridge was on the floor. Two beds crammed in a tiny room.
Mediocre 3.0
Pros: Terrible.no cable tv,I tried 3 rooms.Please don't sale with the hotel don't have.
Cons: I didn't lick anything .7 days no cable tv.Haw you like that?
Okay 5.0
Pros: Cleanliness and room was very clean.
Cons: Nobody was at the front desk when I arrived. Waited 15 minutes for a stafff member to come to the front desk to help me check into my room and outside of the hotel room somebody was smoking and the smell was very strong and could be smelled near door.
Excellent 10.0
Pros: Great staff and love the location...
Cons: no
Good 7.0
Pros: It has been updated and seems to be clean.
Cons: Not enough staffing, wait time for service at check in and for any requests. Was told be front desk only 2 staff there in the hotel at a time to do everything.
Okay 5.0
Pros: Location
Cons: Very outdated
Okay 5.0
Pros: Location was convenient
Cons: Wasn’t able to reach front for 30 minutes with a question and left my room to go ask in person but no one was there. So unattended for at least that amount of time. No microwave so my take out dinner couldn’t be warmed up. TV signal kept go
Mediocre 3.0
Pros: Staff, location
Cons: Heaters in almost every room (I stay here quiet often for location purposes), are old and broken, rooms and hotel as a whole are generally outdated
Excellent 10.0
Pros: The wonderful check in experience with hotel employee just set the tone for an excellent stay. I don't know hotel employee's last name, sorry,but I Will definitely stay here again. Everybody that works at this place were great.Thanks!
Okay 5.0
Pros: The hotel is in a good location surrounded by restaurants etc.
Cons: The front desk staff wasn’t readily available at the front desk during check in or check out. The housekeeping staff was very noisy in the morning, slamming room doors I guess to wake up sleeping guests.
Okay 4.0
Pros: Food
Cons: Filthy elevator burn holes in rug in room
Okay 5.0
Pros: The front desk staff was amazing And I am glad to know the hotel Is being renovated.
Cons: The room I was originally given had a burn hole in the carpet and the bed was horrible. The put me in a different room for the rest of the stay.
Mediocre 2.0
Pros: The location being 30 minutes from Boston
Cons: There was only one setting of temperature for the water, hot. I tried to cool it down but the water remained the same. Also the description of the hotel says that there is breakfast included but when we went to go get breakfast We were told we had to pay.
Poor 1.0
Pros: Location
Cons: Its old. Its filthy. Carpets are stained. The beds (both doubles) were the worst beds I have ever slept in. It was a horrible night. I will never go to this Holiday Inn again. Never. Never. Never.!!!
Poor 1.0
Pros: Nothing
Cons: Staff
Poor 1.0
Pros: The location is excellent.
Cons: It was dirty, the plumbing was not working at all, it said free WiFi but that also was a lie. Never again will I book this hotel or recommend it to anyone.
Poor 1.0
Pros: Location
Cons: 1. Super small room and bathroom. 2. Lack of up keeping and maintenance. 3. Dirty. 4. No complimentary breakfast. 5. Adding up 1 to 5 = overpriced!
Mediocre 2.0
Pros: location
Cons: Lobby was nice but rest of hotel is dated, smells and needs a refresh. I was traveling for business and it really was the pits. No fridge in the room.
Excellent 10.0
Pros: Rooms, cleanliness and the staff
Cons: I wish that Continental breakfast was included
Excellent 8.2
Pros: Liked the price. The room was good. Bathroom was small but clean. Reasonably close to freeways so good access to downtown.
Good 6.8
Pros: The staff was friendly
Cons: You had to pay for Breakfast
Mediocre 2.5
Cons: Room was stinky , hot water was intermittent and we had noisy people in the hallways all throughout the night with my 4 year old trying to sleep
Mediocre 3.7
Pros: I would of liked have my room on the 8 floor like I was soposto
Cons: The fact I booked it to the 8 floor an did not get the patio like I was looking forward to
Excellent 10.0
Pros: the night was a great.excellent customer service we got from luis Castilto he had a warm smile answered all my questions friendly give me some cookies for my children and just the overall beautiful experience because of his customer service if I ever do go back which I will in the future I will go back to because of him. He really was great he made the night great
Holiday Inn Boston - Dedham Hotel & Conference Center - Dedham
Rated no. 13
7.3
Good 7.3
Based on 545 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
7.9
Location
8.1
Overall
7.8
Overall 7.2 Good
Based on 460 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
7.9
Location
8.1
Overall
7.8
Cleanliness
9.3
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
7.4
Comfort
7.5
Location
7.8
Services
7.4
Staff
7.7
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
9.3
Cleanliness
6.5
Comfort
7.0
Facilities
6.5
Location
9.0
Overall
6.6
Cleanliness
7.9
Comfort
7.6
Location
8.3
Services
7.5
Staff
8.0
Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
7.9
Comfort
7.7
Facilities
8.3
Location
8.2
Overall
8.8
Cleanliness
7.3
Comfort
7.6
Location
7.5
Services
7.3
Staff
8.1

Good 7.0
Pros: The woman that checked me was very personable and informative. The room was clean but the bed was a bit hard.
Cons: The bed was hard. I felt like I was sleeping on bricks.
Excellent 9.0
Pros: Ate out
Cons: The heating unit was not right. There seemed to be an issue with the heat/Cooling. Heat was primary. After getting warm. Cool air started. The fan was continuous. I had to turn it off.
Good 6.0
Pros: the location is convenient
Cons: the rooms are dated . second time our toilet seat was falling off . toilets don’t flush properly. pillows are so awful ! they smell and are way to soft !
Okay 4.0
Pros: Great location. Front desk staff and manager were very kind and helpful.
Cons: Rooms definitely need updates. Our shower floor had a large rusted crack. The toilet had difficulty flushing. We had to ask for another blanket for the pull out bed. Thermostat couldn’t be adjusted.
Excellent 10.0
Pros: The facility Was immaculate, the staff was very attentive, respectful, and customer service oriented. Joshua the manager went beyond to accommodate my family and I while I handled things for my work endeavors. I would always come there whether it's business or pleasure...
Cons: I didn't like that I got a ticket in the facility parking lot. I understand that I was in handicap parking but I feel staff should of call me to move my car. I had numerous bags when I came in from purchasing dinner and didn't want to walk far. They should have a call system when it comes to the guest, to give us a chance to move our vehicle..
Okay 5.0
Pros: Location and size
Cons: Maintenance beds
Excellent 8.0
Pros: Very friendly, welcoming front desk staff upon registration and check out.
Cons: No in-room stocked refrigerator. Poor cold index.
Okay 5.0
Pros: Check in associate wasn’t pleasant, check out was nice.
Cons: Check in associate wasn’t pleasant
Okay 5.0
Pros: The young lady at the front desk, not the one that checked me in, was amazing. She had a great personality and was super friendly. Hotel employee also reduced our room rate due to the issues we encountered. Great service recovery.
Cons: Mainly the cleanliness of the room and the HVAC system was horrendous. Our closet doors shook all night, it took roughly 8 hours for the room to cool down. The hair, dust and carpet stains were not a good look at all.
Okay 4.0
Pros: The location was decent and the bed was comfortable.
Cons: The rug was damp when we arrived and stayed this way. The fridge was not cleaned out since beverages and food were left in there from other people. Thermostat did not seem to work and I got overcharged and hotel staff.
Excellent 10.0
Pros: The pool area was great for kids and lots of local restaurants nearby. The staff was incredibly helpful, professional, and friendly.
Cons: The pull out couch was pretty terrible but that¿s the only thing.
Okay 5.0
Pros: Location
Cons: Bathroom electrical socket GFI bad and was not repaired after complaining. Bathroom door would not shut.
Good 7.0
Pros: Location
Cons: Restaurant( lack of) , moldy shower, 2¿ round hole in carpet, holes in black out drapes
Good 7.0
Pros: Great location, friendly staff, clean comfortable room.
Cons: Very difficult to find, poor signage. No mention on busy highway. Also quite noisy at night due to weddings. Restaurant closed on a Saturday night.
Poor 1.0
Cons: The room smelled musty. The ceiling was exposed in one of the closets to reveal the a/c unit + it was very loud There were two rusty marks about 3 or 4 inches long in the shower. I am not happy about my experience + should not have been charged that mone
Poor 1.0
Pros: Location
Cons: Price Could not get a final bill when asked for
Excellent 10.0
Pros: Friendly staff, very clean!
Cons: Wee not informed that pool was out of order
Poor 1.0
Pros: The room had blood, mold and it had terrible higiene. We need a refund
Cons: The location was good. But it was so filthy I got terrible allergies. It was late when we got there but the comforter had holes and it had mold.
Poor 1.0
Pros: Nothing service was horrible no room keys available.
Cons: Hotel was unprepared for the guests.
Okay 5.0
Pros: Staff
Cons: The room are very dirt
Okay 5.0
Pros: The front desk staff
Cons: The dirty sheets in 2 different rooms
Okay 4.0
Pros: The price
Cons: The pillows were mush and way too soft. There was noise; but when I called the desk, Michelle came and addressed the complaints. The air conditioner was blowing - even though I put the heater on 78. And the system itself, clanked and banged all night, making it hard to fall asleep.
Okay 4.0
Pros: Hotel staff was professional
Cons: This hotel needs renovations and the room we stayed in had several issues
Excellent 10.0
Pros: Beautiful room. Friendly/helpful staff. Clean and quiet.
Cons: Pool area was a bit cold. Tempstute shoukd have been higher to be more comfortable. No microwave in rooms.
Excellent 10.0
Pros: Seeing the kids enjoy themselves in pool !
Cons: Not at all
Excellent 8.0
Pros: clean, comfortable and quiet; staff were friendly and helpful.
Cons: I had chosen the hotel because it had a restaurant, but the restaurant was completely closed due to COVID.
Excellent 10.0
Pros: Manager was engaged in making his guests as comfortable as possible... any issue addressed quickly and in the guests favor.
Okay 5.0
Cons: We got to the hotel and they said they didn’t have a room with a king bed for us which was what we booked. Then they found a room that apparently no one has stayed in for 3 months. The shower was broken, the door leaked and there wasn’t a fi
Excellent 10.0
Pros: Price and customer service
Excellent 10.0
Pros: I am very sensitive to chemicals and the hotel has a room to accommodate this sensitivity. They also have a Starbucks in the lobby :D
Mediocre 2.0
Pros: Free parking and easy interstate access
Cons: Dirty sheets, lotion and shampoo were used and almost empty, in-room coffee station was not refilled, shower handle fell off.
Excellent 10.0
Pros: great value for price paid. great location. clean, lots of food options, great gym and amenities.
Good 7.0
Pros: Location
Cons: No hair dryer. Price of buffet breakfast was outrageous--$20 per person (we were already paying guests at the hotel, thought that price was ridiculous, so didn't eat there.) Have stayed at better hotels in the area (i.e. Marriott Residence Inn, Holiday
Okay 5.0
Pros: Location for my particular needs.
Cons: Our room was in poor condition. It was clean but very scuffed up. Bathroom door had huge deep scratch from room door rubbing. One key did not work. Desk lamp not working. All desk staff said was sorry. Not what I expected for a 4+ star rated hotel.
Good 7.0
Pros: The restaurant was good. The hotel lobby and everything was clean.
Cons: The room was too hot. One night it got down to 67 which was nice, the rest of the trip it went between 73-74 and wouldn't go lower so it was a little miserable. The room also had a musty smell, we asked for a room change but they weren't able to do i
Good 6.0
Pros: Convenient location and easy to get to.
Cons: The room was very noisy. The A/C unit was very loud. The room was very close to the lobby and noise from the lobby was also present.
Excellent 10.0
Pros: Location was perfect! The cleanliness and most of all the reception,  he was great.
Good 6.0
Pros: The amenities were great. Bar was great at night. Very clean.
Cons: We waited 5 minutes to be seated for breakfast (only people waiting) finally got a table and after 15 minutes we still were not greated. The waiter walked by us 5 times and didn't acknowledge us. We walked out.
Good 7.0
Pros: This hotel is just an average hotel at best.. there was nothing that stood out that I liked.. it's a decent place to stay ...
Cons: I didn't like hotel employee at the front desk that checked me in.. I found him very unprofessional.. If I didn't pre pay for this hotel I would of left.. Hotel employee shouldn't be working with the public... absolutely no customer service skil
Okay 5.0
Pros: cleanliness
Cons: The shower was terrible no water pressure. Went into restaurant for breakfast and ended up walking out as no one came over to provide service. Man who sat us stood at entrance. After 15 minutes we left
Mediocre 3.0
Pros: Starbucks in the lobby
Cons: No idea how this gets 3.5 stars.Like most Hiltons, staff says they will fix issues and do nothing. Other groups were complaining abt rooms when we arrived. AC didn't work, toilet stained, trickle shower, door wouldn't close. Motel 6 with better rugs.
Good 7.0
Pros: pleasant lobby, open concept , restaurant.
Cons: This does not measure up to the level of Hilton. It is a large older property that needs a great deal of updating. Our first floor room was darkly decoratd and the funrinture with nicks and dings. It was an unpleasant space and the halls smell of mildew.
Good 7.0
Pros: The hotel had a nice location was reasonably priced and had a reasonable checkout time
Cons: The breakfast options were limited
Good 7.0
Pros: The staff was wonderful. There was a major issue in our room and they allowed us access to another room. Beds were very comfortable and it was very clean
Cons: Toilet did not work in our room and we had to use the bathroom in an adjoining room. I also did not feel the water got hot enough to take a comfortable shower. I was very turned off that there was no coffee other than Starbucks and it was for purchase.
Okay 5.0
Pros: There was a Starbucks in the hotel.
Cons: Yes, the hotel has water damage and there is mold growing in the bathroom. Water stains on the ceiling, you can see the damage in the bathroom and bedroom area.
Okay 5.1
Cons: The third-story room we were in with our toddlers had a broken window that opened easily and did not have a screen. I was fearful the entire time that our kids would fall out the window. The management didn't seem take my concern seriously. They also charged me an "incidentals" fee, even though the room was entirely pre-paid, and didn't tell me about it. When i asked about it upon checkout, I was told it should be refunded in about a week. We're on a tight budget and that $70 charge meant our groceries would have to wait.
Okay 5.7
Cons: Asked for a cot to be set up while we were out at the Patriots game. Came back to room to find cot leaning against wall. I put it down to find sheets that we left were entirely the wrong size. Called down, at 2am, to get a comforter or blanket, which wasn't left, and they brought a fitted mattress pad for the wrong sized bed, but no comforter. Slept sparingly then found they cared me$20 for the cot. Also the hotel is under renovation so we woke at 7am on a Sunday to the sound of workers in the hallway! Overall nightmare stay.
Poor 1.0
Cons: Room was noisy could hear people on both sides. Tolerated but then they charged me --- vs quoted --- after I checked out and added another 35 on top of taxes so ---- total.
Mediocre 3.0
Cons: Hotel ended up charging my card 2 times. Very hard to get in contact with the general manager regarding this!
Poor 1.0
Pros: Gym
Cons: 1. Gave me one bed when ordered two beds 2. Service and attitude are bad 3. Can not rearrange when told not satisfied with the first arrangement
Poor 1.0
Pros: I can't comment on what I liked best because I barely got enough sleep due to rude and inappropriate guests.
Cons: Some pillow cases had make-up (eyeliner) on it. I barely got enough sleep due to a guest in rm 128 cursing and yelling at her daughter at 1a.m. and people were playing basketball right next to my room at 1:30a.m. Staff was unable to move my room.
Mediocre 3.7
Pros: liked the location. peaceful town.
Cons: I was very dissatisfied. When I arrived to the room was under construction but I was told it was "newly renovated". The room had a wet and moldy odor to it like water was sitting in there. The ceiling vent had no cover and the air condition was not working properly which caused my stay to be very uncomfortable . When I called the desk to address the issue they did not respond. not happy with this stay which is a shame because it is a very nice location.
Poor 1.0
Pros: Staff and restaurant were very good
Cons: The air conditioning was non existent!!! Front desk and engineering addressed it immediately when notified but had to repack and move at 10PM. Thought we would have received at least an e-mail APOLOGIZING!!
Mediocre 2.0
Pros: the location was convenient
Cons: the major construction
Mediocre 3.0
Cons: I felt the hotel was overpriced as they were going thru big renovations. In the middle of the night, it sounded like someone was using an electric drill every 30 seconds inside the AC in our room. We slept horribly.
Excellent 9.4
Pros: Service was very good.
Cons: Weather....not your fault
Excellent 9.4
Cons: The food prices at the Café were too expensive.
Excellent 9.7
Pros: The Hilton/Dedham was a pleasant surprise for the money. It was very comfortable from the moment I checked-in. The staff were very very professional and helpful. The room was clean and welcoming.
Excellent 10.0
Pros: pool was great, nice and warm.
Good 6.0
Pros: Easy highway access
Cons: Older bathroom. Could have been cleaner.
Excellent 8.0
Pros: clean efficient hotel
Cons: There was a loud wedding party. Couldn't fall asleep till ~ midnight because of yelling and screaming. Hotel staff didn't do anything.
Excellent 9.6
Pros: Love the restaurants for both breakfast and lunch so we had no need to go into town for meals.
Cons: Only issue was that the sign on the neighboring building made us walk into the wrong office at first. If a road sign could just be placed in that parking lot I think it would help a lot of people.
Hilton Boston/Dedham - Dedham
Rated no. 14
7.2
Good 7.2
Based on 460 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.0
Facilities
7.3
Location
7.9
Overall
6.6
Overall 6.4 Good
Based on 356 reviews
Cleanliness
7.1
Comfort
7.0
Facilities
7.3
Location
7.9
Overall
6.6
Cleanliness
4.0
Location
6.0
Overall
6.0
Staff
8.0
Value for money
6.0
Cleanliness
5.3
Comfort
5.6
Location
6.8
Services
5.3
Staff
6.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.0
Cleanliness
6.9
Comfort
7.2
Location
7.8
Services
6.7
Staff
7.1
Cleanliness
7.5
Comfort
7.2
Facilities
7.0
Location
8.1
Overall
6.3
Cleanliness
7.5
Comfort
7.3
Location
7.8
Services
6.5
Staff
7.6

Poor 1.0
Cons: Staff was rude at check out. Bedding was dirty. Bathroom toilet shower was dirty Fridge was dirty
Mediocre 3.0
Pros: The location was the only thing. My family traveled for a family event and it was close by.
Cons: The beds were not Queen they were full size. They charged an extra $15 for a roll-out bed for my little one. They literally take your dirty towels in the back room and inspect them before they give you new ones. The breakfast buffet was a grab-and-go with a very small selection.
Good 6.0
Pros: The price was affordable. The staff was nice and helpful and they didn't charge me for incidentals they just put the card on file just in case.
Cons: They did not have maids to clean the room daily it was only once every week or two which I think is ridiculous.
Poor 1.0
Pros: Absolutely disgusting the rugs were so damn dirty there was no your utensils coffee makers plates pots pans were not in the rooms in to me it seems like the place was full of drug attic¿s never ever stay there again
Cons: Only Only thing that was good about this hotel was the location
Mediocre 3.0
Cons: one of the worst staff to ever dealt with so rude and unprofessional staff honestly never going back again
Poor 1.0
Pros: There wasn¿t anything the stay was unpleasant
Cons: The stay was uncomfortable the smell in the room smell like stink feet the bathroom smell like something was dead in it the noise under me the front desk was disrespectful never again at this location overall never sign worst experience at this hotel
Mediocre 2.0
Pros: Location
Cons: No remote. Room phone did not work. Hair in bathtub. Very disappointed for what I paid. Desk seemed discussed with everything. Requesting a refund!!
Excellent 10.0
Pros: Didn't Do Breakfast . Really Liked Having A Microwave And Big Fridge ! Comfy Space And Cable Entertainment Big Plusses ! Great Bath Space Too . And Kitchenette ! And Hangers ... Was A Blast !
Cons: Some Stationary And Pen .. What Happened To The Bible In A Nightstand Feature !!!??? .. Was Pleased To Be On Ground Floor .. I'm Slightly Physically Challenged ..
Good 6.0
Pros: I liked the privacy, the size of the bed (the comfort of it was fine) and the cooking area was awesome. I was able to walk to the mall once I figured out the sidewalks. There was a natural reserve nearby which I wanted to check out but ran out of time for.
Cons: The cleanliness was just at acceptable. The amenities were bad. There was no conditioner or lotion. Despite there being an area to cook, there were no basic spices, not even salt and pepper. The busses in the area are confusing on google maps.
Excellent 10.0
Pros: Bed and shower. A special thanks to hotel employee too.
Okay 5.6
Basic accommodations were fine for my family, including older kids. Disconcerting that every night at back door, tables behind property and sitting in cars near front of property, other guests were drunk/smoking pot. Not just one or two, but several folks, and not always same from night to night. We were there 5 nights and stopped using anything but front entrance as my teenage kids were uncomfortable. Facility should consider addressing directly.
Good 7.0
Pros: The price, location, cleanliness, professional staff.
Mediocre 2.8
NO ice maker, no ATM to use laundry facility, no late check out.
Okay 5.0
Pros: Location to highway and Amenities
Cons: A few of the staff was extremely rude and on there phone behind the front desk and there seems to be quite a bit of trouble the police are here Daily and there¿s also a police detail Thursday Friday and Saturday night due to the clientele that stays he
Excellent 10.0
Pros: CLEAN AND GREAT STAFF.
Mediocre 3.0
Pros: Location to shopping food and highway
Cons: A lot of unsavory people staying at hotel during my stay, there were 2 fatal overdoses in my 4 week stay. Police were called there daily, for disturbances. They had a police detail every Thursday, Friday and Saturday nights due to drug issues
Good 7.0
Pros: Location and rates
Cons: Noise from residents/guests
Mediocre 2.0
Pros: It was convient and close to work
Cons: had me wait since early check in wasn¿t available. So I had to sit in my car and wait. She told me they were still cleaning however my room barely was touched it even had trash still in barrels and there were ashes in the room but it¿s a non smoking
Excellent 10.0
Pros: Nice people
Cons: No tooth brush no tooth brush
Poor 1.0
Pros: None
Cons: Corona virus i no but only seen one housekeeping the room was dirty had toys under the bed n the bathroom had a weird smell thank God I brought lysol will never stay again
Excellent 10.0
Pros: The too was cozy...
Excellent 8.0
Pros: The windows open so in case of a fire you know you have a chance to survive
Cons: No place to sit while you're waiting for the person at the front guest to come back from wherever he or she is... Cashier is the cleaning lady has the laundry person fix it Etc
Good 7.0
Cons: The first room I was in had a loud sounding heater. I had to be moved. The second room was ok but the bathroom sink kept filling up when the water was running and their was a really bad dirty spot on the carpet. Room smelled very smoky.
Excellent 8.0
Pros: Front desk good man girls are helpful
Cons: Some recliners are busted but i dont like to complain
Good 6.4
front desk gave random people my key and they tried to open my door while i was asleep.... luckily security chain was on and i was in room or my room couldve been robbed. then front desk staff showed actually up and tried to open my door for the random people... when i asked if i could help them staff just walked away no apology or anything... i believe this place houses state section 8 residents based on the clientele there. a few weeks earlier.. i forgot my key... just told them my room number and they gave me key with out verifying my identity. serious security policy issue. however, i will say the room was very clean and bed comfortable.
Excellent 8.0
Pros: Recliner... Stove Plus cooking pot:did clam chowder..yum.
Cons: I would feel safer if they shut the lobby door... Every stay...it has been unlocked.
Excellent 10.0
Pros: Clean and quick check in.
Mediocre 3.0
Pros: Toilet clogged. They have those low-flow toilet... It did not have a plunger ? Would not recommend this place for women they do not block the lobby door and just come in from the outside go right into the lobby and sometimes the cashiers not visible.
Cons: clean laundry room..pot & silver aware...plus cereal bowl(made in the usa,,,yahoo) Elevator is 5 feet deep but they allow two people in it??
Mediocre 2.0
Pros: When I was in the lobby that was the person that came down that said he was paying a tax so I loaded my phone so it call 911... 1 hour later...went down for some m&m's... Cop said it was all in his head? Phone stolen on 1/22
Cons: Before you go into the lobby they have a little foyer. It is always open even though there's phone in there what's the door to be closed... It is always open: unsafe.
Poor 1.0
Pros: Free parking
Cons: The room smelled.The easy chair had a tear in it. Clerk at check in was nice when I asked if I could check in at 2:15pm to avoid congestion in the lobby, a different women who was apparently at the end of her shift and whom I couldnt see bellowed simplyNO
Excellent 10.0
Pros: 23 year old manager gave me the third degree and I spent a half an hour after standing out in the old is my house burned down in a trying to get in the room with the blanket from American Red Cross their! charge card. Fire him!
Cons: Super clean bathroom/kitchen. borrow pots & pans. wood floor for the kitchen & should have 2 floor mats for the bathroom to be safe!!! They do not meet the ADA requirements the elevator. It is like 4.5 ft. Notice says....2? 6am lady is very nice!
Poor 1.0
Pros: Leaving
Cons: Nothing works right....
Poor 1.0
Pros: Hotel was very dirty all most looks like u will catch covid going into this location
Cons: Everything
Excellent 10.0
Pros: It had a kitchen and price was very affordable , pet friendly, laundry room.
Cons: My family first time there, hotel was beautiful but , The evening staff was very rude, it was a an older woman didn’t get her name but she was very rude and it made our stay so inconvenient that we was like let’s go somewher
Good 6.0
Pros: Location and ease of check in/check out
Cons: Although a non-smoking establishment, the first room I checked into reeked of cigarette smoke. The front desk was kind enough to give me another room that was good. Lots of loitering/smoking right outside as you enter the hotel.
Good 7.0
Pros: Hotel employee at the front desk was amazing and so nice.
Cons: House keeping didnt knock to see if we needed new towels or face clothes.
Good 7.0
Cons: Hotel employee banging on my door relentlessly at 930 am for a hotel cart I didnt have. A day later he walked right into my hotel room at 8 a.m without a missed step. No knocking, No hello, no phone call. Never apologized. OldWhite lady behind desk
Mediocre 3.0
Pros: Location
Cons: The bath tub faucet had a lot of limescale build up on it
Mediocre 2.0
Pros: Location is good. Night time and weekend staff are respectful and helpful. The rest is what it is.
Cons: The manager and day time desk help are horrid. The manager treats the guests as less than himself and doesn't hide his disrespect. The day time desk help just follows like his minion. They are exactly what you don t want at this type of hotel
Poor 1.0
Cons: Gross. The hotel was disgusting both inside and out. Lack of housekeeping was abundantly obvious. Entire room reaked of god knows what. The hotel staff downstairs kept doing shady stuff all over the hotel. I suspect dealing drugs to the long term trash.
Poor 1.0
Pros: N/A
Cons: The room was freezing and took about an hour to warm up. There was blood on the comforter and I called the help desk 3 times to request new bedding and no one answered. There was also nobody at the desk when I went down to see if I could switch rooms.
Mediocre 2.0
Pros: it was available at a reasonable rate
Cons: I was given a non-smoking room that had clearly been smoked in.
Mediocre 2.0
Pros: TV didnt work so we had to switch rooms. Bed was rock hard. People in room next door were fighting loudly and using vulgar language and we were not able to get our needed sleep for traveling safely. The breakfast is also very mi imal.
Poor 1.0
Cons: The room smelled like urine and the floor was extremely dirty and felt like it was full of mildew. I knew it wouldn’t be a 5 star hotel but I didn’t expect it to smell and feel so dirty.
Mediocre 2.0
Pros: The staff was friendly and nice
Cons: No staff st front desk. Desk chair and desk very dusty . Shower area had peeling paint and rusty moldy wall. Other guest seemed to be long term residents. Halls smelled daily of India cooking and invaded my room
Poor 1.0
Cons: We got an attitude from the front desk receptionist right from the start during check in. The entire hotel was dirty looking and dingy. Our room had carpets so stained and sheets were yellow. The room smelled strongly of something burnt to oblivion.
Okay 5.0
Pros: The price was ok
Cons: I didn't like the low amount of tv channels and the truck outside my window running its refrigerator system all night long with the noise of the compressor running... Plus the bed was no way a queen size bed..
Okay 5.0
Pros: OK for a short stay. I would not want to be hear for an extended stay.
Cons: Very thin walls. I could hear the person next door snoring. Breakfast a joke: Some granola bars and packaged muffins.
Good 6.0
Pros: location
Cons: tv programing
Okay 5.0
Cons: Price is too high for the location
Okay 4.0
Pros: parking
Cons: first room they gave us wasn't cleaned. looked like someone was still living in it. second room was clean. hallways were noisy. breakfast is minimal at best. kitchen is not supplied. must ask for anything you would need. it was just a bed to sleep i
Good 6.0
Pros: Location is convenient.
Cons: Room looked unclean and had a weird smell.
Good 6.0
Pros: I thought i was booking a room with 2 bds.
Cons: The sheets and blankets were paper thin.
Okay 4.0
Pros: The staff was very friendly and attentive
Cons: It was rundown and not stocked. Bedding was very old. Just not a comfortable stay.
Okay 4.0
Pros: Location
Cons: The handicapped accessible room was all the way down the halfway... There were no toiletries in the room, the tv remote didn't work, and the staff wasn't very friendly. No housekeeping?
Okay 5.0
Pros: The price was right!
Cons: No maid service unless you stay more than 7 nights.
Okay 4.0
Pros: The ease of checking in, location, price.
Cons: There were no glasses or coffee cups available; I think we needed to ask.
Okay 5.0
Cons: It could have been cleaner.
Okay 5.6
Pros: Staff
Cons: Room, though "nonsmoking" reeked of smoke. All decor, carpet dingy
Extended Stay America Suites - Boston - Braintree - Braintree
Rated no. 15
6.4
Good 6.4
Based on 356 reviews
Details
Reviews

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