Overview

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Xian Empress Hotel

No.45 Xingqing Road, Xi'an 710048, China
+86 298 813 6666

£34+

Overall guest ratings

8.8/10 Excellent
Based on 2,166 reviews

Review highlights

  • 8.7
  • 8.6
  • 7.7
  • 4.6

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    With a stay at Xian Empress Hotel in Xi'an, you'll be close to Xingqing Lake and Bell Tower. This 4-star hotel is within close proximity of Xi'an Jiaotong University and Beilin Museum.

    Rooms

    Make yourself at home in one of the 253 air-conditioned rooms featuring minibars. Complimentary high-speed (wired) Internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. This hotel also features concierge services, babysitting/childcare, and a hair salon.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,166 reviews
    • 8.7 "Great service."
    • 8.6 "Location is great."
    • 7.7 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.7 "Vibe was decent."
    • 4.6 "Not very comfortable."
    • 4.4 "Bad amenities."
    • 3.7 "Internet is poor."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 43 reviews
    • 8.9 "Great service."
    • 5.6 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    Based on 303 reviews
    • 8.7 "Great service."
    • 8.4 "Food is delicious."
    • 8.3 "Location is great."
      9.3 "Easily accessible by car, said 93%."
    • 7.7 "High value."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,689 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.7 "Great service."
      9.1 "91% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 4.6 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.9 "61% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.4 "96% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.5 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.1 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.5 "Internet is poor."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 129 reviews
    • 8.9 "Great service."
      9.3 "93% thought the service was very professional."
    • 8.2 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 7.9 "High value."
    • 5.8 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
    View all review categories
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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