Overview

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Xian Empress Hotel

No.45 Xingqing Road, Xi'an 710048, China
+86 298 813 6666

£38+

Overall guest ratings

8.7/10 Excellent
Based on 1,679 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.1
  • 4.5

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    Amenities

    • Babysitting or child care
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Parking
    • Air-conditioned
    • Coffee shop
    • Safe
    • Airport shuttle
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 1,679 reviews
    • 8.8 "Great service."
      9.4 "94% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
      7.0 "Management was excellent, said 70%."
    • 8.7 "Location is great."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "88% enjoyed the restaurants & bars nearby."
      8.6 "Near to public transport, according to 86%."
    • 8.1 "Breakfast is good."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      3.6 "64% said rooms were small."
      0.4 "96% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    8.4 Excellent
    Based on 33 reviews
    • 9.0 "World class service."
    • 5.8 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."

    Overall rating

    8.7 Excellent
    Based on 268 reviews
    • 8.8 "Great service."
    • 8.4 "Food is delicious."
    • 8.4 "Location is great."
      9.3 "Easily accessible by car, said 93%."
    • 7.9 "Good breakfast."
    • 7.3 "High value."
    • 5.8 "Rooms are ok."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Not very comfortable."
      3.5 "65% said rooms were small."
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    Overall rating

    8.8 Excellent
    Based on 1,292 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.8 "Great service."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.8 Excellent
    Based on 83 reviews
    • 9.0 "World class service."
      9.4 "94% thought the service was very professional."
    • 8.5 "Location is great."
    • 7.4 "High value."
    • 6.3 "Vibe was decent."
    • 5.6 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
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    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou
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