Overview

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Xian Empress Hotel

No.45 Xingqing Road, Xi'an 710048, China
+86 298 813 6666

£39+

Overall guest ratings

8.7/10 Excellent
Based on 1,993 reviews

Review highlights

  • 8.7
  • 8.6
  • 7.7
  • 4.6

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    Amenities

    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,166 reviews
    • 8.7 "Great service."
      9.1 "91% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
      10.0 "Housekeeping was great, according to 100%."
      7.5 "Management was excellent, said 75%."
    • 8.6 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.7 "Vibe was decent."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.7 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 43 reviews
    • 8.9 "Great service."
    • 5.6 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    Based on 303 reviews
    • 8.7 "Great service."
    • 8.4 "Food is delicious."
    • 8.3 "Location is great."
      9.3 "Easily accessible by car, said 93%."
    • 7.7 "High value."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Overall rating

    8.5 Excellent
    Based on 1,689 reviews
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.7 "Great service."
      9.1 "91% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 4.6 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.9 "61% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.4 "96% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.5 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.1 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 3.5 "Internet is poor."
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    Overall rating

    8.4 Excellent
    Based on 129 reviews
    • 8.9 "Great service."
      9.3 "93% thought the service was very professional."
    • 8.2 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 7.9 "High value."
    • 5.8 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
    View all review categories
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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