Overview

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Yokohama Bay Sheraton Hotel and Towers
Best Housekeeping Staff

1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501, Japan
+81 454 111 111

£108+

Overall guest ratings

8.4/10 Excellent
Based on 1,724 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.3
  • 5.5

Good to know

  • Great reception
  • Comfortable beds
  • Professional service
  • Train station is close

Nearby

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    About

    A calm place amid the city’s hustle and bustle, the Yokohama Bay Sheraton Hotel & Towers is only a minute’s walk away from Yokohama Railway station and overlooks the stunning Yokohama Bay. Designed for comfort, each of our 372 guest rooms, including two suites, is a quiet retreat. Spread out work on the desk, fax documents home, or unwind with room service. The plush Sheraton Signature Sleep Experience ensures a peaceful night’s sleep. Relax, working out at our Sheraton Fitness, spend time in our indoor pool, let our concierge plan a day, or indulge in a little fun at the beauty salon.  Bring colleague and friends together at our two bars (one features live entertainment), or tempt your palate at one of our seven restaurants. Never have a dull moment throughout your stay when you join us at Yokohama Bay Sheraton Hotel & Towers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,724 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      7.4 "74% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
      9.5 "95% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 8.1 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 7.7 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      7.4 "74% were happy with the bathroom."
      8.3 "83% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      8.1 "81% enjoyed the shower."
      9.6 "96% liked the big bathroom."
    • 5.5 "Average value."

    Overall rating

    8.4 Excellent
    Based on 413 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.6 "96% were happy with the room service."
    • 8.1 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 7.3 "Nice rooms."
      8.8 "88% thought the view was good."
      7.4 "74% thought rooms were spacious."
      7.4 "74% were happy with the bathroom."
      7.7 "77% said rooms were clean."
      8.2 "82% enjoyed the shower."
      8.3 "83% said the beds were comfortable."
      9.6 "96% liked the big bathroom."
    • 5.3 "Average value."

    Overall rating

    8.6 Excellent
    Based on 844 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.3 "93% were happy with the room service."
    • 8.4 "Rooms are great."
      8.1 "81% thought rooms were spacious."
      7.9 "79% were happy with the bathroom."
      9.0 "90% thought the view was good."
      8.2 "82% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.4 "84% enjoyed the shower."
      9.7 "97% liked the big bathroom."
    • 7.8 "High comfort."
      8.1 "81% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      9.7 "97% liked the big bathroom."
    • 5.2 "Average value."

    Overall rating

    8.7 Excellent
    Based on 224 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
    • 8.6 "Breakfast is good."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.6 "Nice rooms."
      8.2 "82% said rooms were clean."
      7.2 "72% thought rooms were spacious."
    • 5.8 "Average value."

    Overall rating

    8.5 Excellent
    Based on 241 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.6 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      7.1 "71% were happy with the bathroom."
      8.3 "83% said the beds were comfortable."
      7.9 "79% said rooms were clean."
    • 5.5 "Average value."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Professional service"
    "Train station is close"
    data provided by TrustYou

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