Overview

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Novotel Aachen City
Best Service Friendliness

Peterstrasse 66, 52062 Aachen, North Rhine-Westphalia, Germany
+49 241 51 590

£65+

Overall guest ratings

8.4/10 Excellent
Based on 1,373 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 6.9

Good to know

  • Comfortable beds
  • Accessible parking
  • Near city centre
  • Friendly service

Nearby

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    About

    The Novotel Aachen is centrally located in the heart of the imperial city, just a few minutes' walk from the historic old town, cathedral and Eurogress conference center. The 154 rooms are air-conditioned, sound-proofed and very spacious, with free WIFI, sofa and tea/coffee-making facilities in an innovative design. The restaurant offers regional and international dishes, along with the bar and large sun terrace. Relax in the steam bath housed within the fitness area, which looks out across the city.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,373 reviews
    • 9.6 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      9.0 "90% loved the sauna."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
      7.5 "75% said the bathroom was clean."
    • 8.9 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      8.5 "Great parking, according to 85%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 6.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.5 "Internet is average."
    • 4.5 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 755 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.5 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      8.6 "Great parking, according to 86%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 7.4 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      9.7 "97% appreciated the modern rooms."
      7.5 "75% loved the minibar."
    • 5.5 "Internet is average."
    • 4.6 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 274 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.9 "Location is great."
      8.5 "Great parking, according to 85%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      9.0 "90% said rooms were clean."
    • 4.5 "Value below average."

    Overall rating

    8.3 Excellent
    Based on 82 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
      8.4 "Great parking, according to 84%."
    • 7.8 "Good breakfast."
    • 7.7 "Nice rooms."
    • 7.3 "High comfort."

    Overall rating

    8.4 Excellent
    Based on 260 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      8.3 "Great parking, according to 83%."
    • 7.6 "Good breakfast."
    • 7.4 "Nice rooms."
      9.0 "90% said rooms were clean."
      7.9 "79% said the beds were comfortable."
      9.3 "93% appreciated the modern rooms."
    • 6.9 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.9 "Internet is average."
    • 4.2 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Accessible parking"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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