Daily cleaning, installation of cabin HEPA filters on flights to Aachen
Eurowings, British Airways and United Airlines have waived their change and cancellation fees on flights to Aachen. Confirm policies on booking site.
You cannot fly directly to Aachen. KAYAK recommends you fly to Duesseldorf Intl (DUS) (45.74 mi from Aachen). From there you can hire a car or take a taxi.
The closest airport is Maastricht/Aachen (MST) (16.54 mi). Other nearby airports are Liège Bierset (LGG) (29.6 mi), Duesseldorf Intl (DUS) (45.74 mi), Cologne Köln/Bonn (CGN) (46.57 mi) or Eindhoven (EIN) (55.74 mi). KAYAK recommends you fly to Duesseldorf Intl.
|Flights from Edinburgh||1h 49m|
|Flights from Birmingham||1h 27m|
|Flights from London||1h 25m|
|Flights from Manchester||1h 37m|
|Flights from Newcastle upon Tyne||1h 32m|
The cheapest airline ticket to Aachen from United Kingdom in the last 72 hours was £31 one-way, and £104 round-trip on the route London to Aachen. The most popular route is London to Aachen, and the cheapest ticket found on this route in the last 72 hours was £72 round-trip.
Düsseldorf Airport is 46 miles from the centre of Aachen. View on map.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Aachen. Except German citizens and people who are resident in Germany with a current right to reside in the country.
Travelers on connecting flights, who do not leave the transit zone of an international airport. Travelers from closed/banned areas entry is possible only in exceptional cases and is conditional on there being urgent need.
These include healthcare and social care personnel and health researchers, skilled workers whose economic activity is necessary and cannot be postponed or performed from abroad, freight and transport staff, seasonal workers, students who cannot continue their studies from abroad, travelers making visits for urgent family reasons, diplomats and staff at international organizations. Unvaccinated children under 12 years of age are allowed to enter Germany if they present proof of a negative test result and travel with at least one fully vaccinated parent.
Read more about travel restrictions for Aachen
Visitors from United Kingdom will need to quarantine for 10 days upon entering Aachen.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Aachen.
Current regulations for vaccinated travelers to Aachen: most visitors from United Kingdom may enter Aachen but may still need to provide proof of negative COVID test.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Aachen.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Aachen is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Aachen with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Aachen up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "boarding was chaotic"
Pros: "Review for Eurowings"
Pros: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Cons: "Flight delays"
Pros: "The Cabin Crew was excellent! Very impressed"
Pros: "On time, Staff were excellent"
Cons: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Pros: "Clean, modern place. Professional staff."
Cons: "Was delayed which caused us to miss our connecting flight"
Pros: "Crew was personable and friendly"
Pros: "The food between Frankfort to Istanbulwas lovely and the staff nicely"
Pros: "The staff was good to me when I became ill on the flight with a migraine."
Cons: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."
Pros: "Had a row to myself coming and going."
Pros: "Went smoothly and without delays"
Pros: "Ease of boardibg and getting through security"
Pros: "Spare seat next to me"
Cons: "Could have done with pre dinner drinks a bit quicker"
Pros: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."
Pros: "Timeliness of departure time Ease of navigating airport to find departure gate"
Cons: "Nothing comes to mind Good flight over all"
Cons: "Did not like them charging extra for a seat assignment."
Cons: "They don't have entertainment"
Pros: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."
Pros: "all on time"
Cons: "seating very cramped"
Cons: "No in-flight entertainment"
Pros: "Overall it was good trip!"
Cons: "No issues at all"
Pros: "Flight was on time, crew was helpful"
Cons: "Blasting speakers for announcements, should have served a quick drink"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Pros: "Good flight"
Cons: "Having to pay to sit together."
Pros: "Lufthansa over Thomas Cook any day"
Cons: "Flight canceled"
Pros: "Plenty of room"
Cons: "Lack of good movies"
Pros: "Good space in cabin compared to other airlines and excellent service by crew"
Cons: "Benefits for frequent flyers and senators have been eroded significantly . also it has been made much harder to achieve status. In the past, complimentary upgrades were done frequently. nowadays it doesn't happen anymore. For someone who is flying approximately 30 times per year with star alliance, this is dissatisfying. I also don't understand why my preferences from my profile are not used in the pre-allocation of my seat."
Pros: "Smooth flight. Competent, friendly crew."
Cons: "Nothing. Great flight"
Pros: "Standard Lufthansa short haul, Crew attentive"
Cons: "arrived off stand"
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Pros: "The food was kind of nice"
Cons: "Hardly any leg room, hardly any elbow room, got middle sitting on all my flights and the lay overs were terrible and last but not least my baggage were I had my holiday did not show up for two days. When it did I tipped the driver 20 pounds as he deserved it more than anyone anyways. Oh yeah almost forgot to mention my bag looks like it went through a meat grinder. Thanks Lufthansa baggage handlers your the best ever ! And BTW this para graph speaks for a my stops and transfers"
Pros: "Air china different"
Pros: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."
Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"
Pros: "Arrived safely"
Cons: "Lost my bag. See previous comments."
Cons: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"
Pros: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."
Pros: "Flight was operated by United Airlines. Easy boarding, friendly crew. Pillows, blankets, and headphones provided plus free house wine and beer as well as the usual coffee, tea, soda. Seatback video did not work for me, but I had no plans to use it as I needed to sleep on the flight. Excellent vegetarian dinner of vegetable korma, chickpeas and rice. Heated snack was not meatless, though, so as a Catholic flying on Friday had to pass."
Cons: "Vegetarian option (or meatless Friday option) for snacks as well as meals would be nice. They are in the process of changing to personal device entertainment, so seatback screen issue will not be a problem in the future."
Pros: "food service ,"
Cons: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."
Pros: "Everything was acceptable."
Cons: "The snack option could be better since it was around lunch time but oh well nothing to complain in specific."
Pros: "empty seat by me"
Cons: "paying $17 for wifi, food sucked this time"
Pros: "Crew were attentive, but not too much. Snack was very good, and not ordinary. Orange juice very good. Coffee ok. Mag"
Cons: "Business Seats were standard seats with no extra room or comfort. No film or TV."
Pros: "Good over service."
Cons: "Chairs on the plane, no padding looked cheap."
Pros: "Offered a seat in emergency row with extra room, but the seat in flight entertainment was broken ....annoying with an 8 hour flight"
Pros: "More legroom comes as standard, compared to competitor airlines on the same route with the same aircraft"
Cons: "The interior of the plane is a little bit tatty"
Pros: "I like every single thing staff was kindly, smiley and helpful. Check in easy, I liked very much our pop corn and Fanta complimentary offer as also our quick trip. Landing smoothly and nicely"
Cons: "there was nothing I didnt like"
Cons: "All ok"
Pros: "Easy flight"
Cons: "choice of snacks, unfriendly staff"
Pros: "The crew is always incredible"
Cons: "When you buy business you expect the quick boarding etc. Boarding group 1 and 2 together created a mess"
Pros: "punctual ,good service"
Pros: "The crew were lovely and the seats comfy for the 2hr flight"
Cons: "Having to board the plane in the pouring rain by running across the tarmac."
Pros: "Nothing good to say about BA"
Cons: "Flight delayed an hour from NICE and connection at Manchester was badly handled by BA and missed connection. With no refund or hotel or alternate flight offered. Total failure. Am now stuck. And very upset"
Cons: "Called me a no show even though I was there."
Pros: "Not much - actually nothing"
Cons: "Seats were way too small, no legroom, entertainment options were sub-minimal and the staff was rude. Told one person to turn off their electronics while another watched a movie on his iPad during take off and landing"
Pros: "The seats were spacious"
Cons: "There were no gluten-free food options, not even an apple, so no food for us."
Pros: "Better than Ryanair/easyjet but then again. That’s nothing to write home about"
Cons: "My flight was delayed for 2 hours. The plane was old dirty and stinky. I paid last minute for my flight so it was a lot more than usual so I feel ripped off because of the poor quality"
Pros: "Leg room service and food all included and excellent"
Cons: "Unable to get e tickets,so need to find somewhere local to print ticket within 24 hours of return"
Cons: "BA has a problem with one of the doors. Chaos."
Cons: "No WiFi"
Pros: "Flight was comfortable and boarding was completely stress free. Myself and my partner checked in online with ease and were at our gates efficiently upon departure and return"
Cons: "Our flights were delayed 3 hours and 20 and although we were compensated for lunch at the airport, when handing out refreshments onboard we were completely missed out. Also pretty annoyed to find that we could only use the lunch vouchers in a hand full of the bars and restaurants."
Pros: "Timing and low cost for some flights"
Cons: "High cost some flights makes planning challenging."
Cons: "Flight was fine LCY Worked very well. You are BA I DO NOT WANT TO BE NICKLE AND DIMED TO TAKE LUGGAGE. Yare not Ryan Air. If there is a charge make it clear when I buy the ticket. I do not expect to have to tell BA to grow up."
Pros: "Crew was nice. Small planes have better nicer seats and more leg room"
Cons: "Massive delay due to snow, no vouchers given until flight was cancelled (and it was all closed). Only updates were via BA app or email. Next day flight also delayed, and again delays communicated only via app or email (not at signs at airport)"
Pros: "The flight itself was fine. On time, clean aircraft and professional."
Cons: "But the food policy is a joke. They wouldn’t give us anything, including water without buying it. I had no local currency and was waiting until I landed to use the ATM. When flying, people need water."
Pros: "The Service, with smile, awesome service. Very British!"
Cons: "THE BACK FIRST TOOK MY MONEY, THEN MY FULL PASSPORT DETAILS AND THEN DENIED ME FLYING BECAUSE THEY PUT MY SURNAME TWICE ON THE BOARDING PASS. THEY ARE ALWAYS WIN. I AM OUT OF POCKET FOR £170 AND DELAYED BY 2.5 HOURS. THIS IS THE WAY THEY MAKE THEIR MONEY - BY CHEATING ON PASSENGERS."
Pros: "How do you be a full service airline and charge for check in bag. I had no way provided to prepay for a bag resulting in getting charged £60 at the airport. This notwithstanding trying to explain how your website failed me."
Pros: "Crew was super nice"
Cons: "Ran out of vegetarian entre and also ran out of snacks, so I was very hungry and had no options."
Cons: "City Airport crowded and overly commercialised. Rip-off prices."
Pros: "Ease of checking in and getting to departure gate at London City Airport."
Cons: "No food or drink on flight for normal travellers."
Cons: "Bad service, messed up booking, change me to the last row at boarding, I can keep going"
Pros: "I understand and appreciate not being able to land in Florence due to conditions and safety, and they were able to give us the closest Pisa airport."
Cons: "They kind of left us stranded in PiSA. Promised bus that didnt happen. We had to pay out of pocket 12euros each to Florence bus station, then pay another 6euros from bus station to florence airport. PAIN! Did not get to our AirBNB at tuscany until 21:30 instead of 14:00! Would be niced to get reim for all 8 members in our party!"
Cons: "The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous."
Pros: "All was OK"
Pros: "I thought the crew were extremely helpful and friendly and made for a pleasant flight."
Cons: "The coffee was just "okay"."
Pros: "The flight attendants were excellent. They could not have been MORE pleasant. Really great staff, loved them. Even the captain or pilot was great, made announcements to keep us up to date on the arrival and explained everything clearly."
Cons: "There was no entertainment and the food was okay. It wasn't bad or anything, just okay."
Pros: "Flight attendants were awesome!"
Cons: "Flight was being delayed every half hour. Finally after 4 hours we took off. Flight was due for take off at 16:20 but finally departed at 20:30. Food coupons were good for a sandwich and a drink. Will switch airlines in future as we make frequent trips to London."
Cons: "They were 25 min late landing. Even though we were taking the same plan from London City to Glasgow, we had to get off and go through customs and reboard, all in 5 min. They knew we had to do that and they almost took off without us and a few others in the same position. Then the stewardesses acted like we caused them to take off late to Glasgow....really rude."
Cons: "They refused to hang my wedding dress, because I was not flying business class, so I had to shove it in the overhead. The were half hour late boarding. my "hot" meal was cold. They did not load my luggage on to the plane. I checked my bags two and a half hours before the flight time to go from Santorini Greece to Glasgow Scotland. Apparently it in three hours, since the plane was a half hour late boarding, they could not manage to load my luggage before take off."
Cons: "Deylayed Took us out on the bus and then back in and then back out"
Cons: "Delayed by over an hour."
Cons: "The ticketing agent insisted i pay an extra 75 euro to gate check my guitar. A guitar qualifies as a small musical instrument and is regulated ok as a cabin item. I did not have time to argue. British airways is going to get an earful when I get home. I am furious at the moment."
Pros: "The choice of beverage, snacks and service was great."
Pros: "Steward Scott (RTM-LCY) offering to place my handluggage in the overhead locker for me"
Cons: "At LCY not enough facilities to sit down while waiting for quite some time at the gate before boarding"
Pros: "Nothing to like about this"
Cons: "We arrived 35 min before takeoff but 5 min after the gate closed. We were already checked in and just needed one bag quickly checked. That was denied and there was no assistance trying to help find another flight. Just got told there weren't many flights this weekend because of the bank holiday. Thanks for nothing"
Cons: "I had to go through customs again with little time between flights. The staff were 50/50 very helpful and appalling. I made the flight though so can't complain"
Pros: "Friendly warm crew, very nice and clean everywhere. Nice selection of drinks and snacks . I was very happy flying with BA"
Pros: "crew and food"
Cons: "going through airport security again with just 35 minutes connection time. As a consequence, having to run to get to the plane. Checked-in luggage left behind because they couldn't manage to re-board it. BA should not offer such solution if they cannot cope with it. Minimum connection time at London City ought to be 1 hour."
Pros: "Cost, on time dep and arr, charming crew"
Cons: "Particularly uncomfortable seats, very annoying headphone jack, not enough coffee or water offered."
Pros: "Jules the purser was professional and made the flight very enjoyable"
Cons: "lost my luggage for no good reason"
Cons: "Quality just feels very cheap, seems to cut a lot of corners."
Pros: "Everything was perfect !!"
Cons: "Hate BA."
Cons: "no tv"
Pros: "Boarding and seat assignment process was very good. Hostess(es) and boarding crew were courteous."
Pros: "Personell helpimg mobility impaired travellers were wonderful"
Cons: "Airport is poorly equipped to handle more than 2-3 mobility impaired travellers at a time, information desk personnel very indifferen t (fellow travellers had more information and were more helpful)t, inadequate signage for how to navigate to the train between terminals, filthy bathroom, outrageous parking garage fees."
Pros: "Quick and efficient boarding"
Cons: "My headphones and audio were not working."
Pros: "It got us there in good time."
Cons: "Bit of a cattle car, but that's sort of what you expect."
Pros: "We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers"
Cons: "Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area"
Cons: "With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after."
Cons: "Delayed and missed my connecting flight. Total cluster."
Cons: "A plane made any year after 1990... Last minute flight switch caused great discomfort and VERY narrow seats"
Pros: "LCY very efficient baggage drop, flight arrived ahead of schedule"
Cons: "Incoming flight delayed so late departure"
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Pros: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Cons: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Pros: "On Time"
Cons: "No leg room Got hit on the knee by a trolley"
Pros: "It was short flight therefore no food no entertainment were ok to us"
Pros: "City airport is very convenient from East London. Flight is only 40 minutes"
Pros: "I was pleased that the flight was on time, comfortable and with friendly staff."
Cons: "I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane."
Pros: "I was flying Business and I couldn’t tell any difference between Business and Economy except the covers on the headrest"
Cons: "No difference between Business and Economy"
Pros: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."
Pros: "Comfort, friendly staff"
Cons: "Paying for food and drinks"
Pros: "Enough said"
Cons: "there's no screen. hence there's no chance of entertainment. a cup of water or just a juice box should be free/standard."
Pros: "on time, attentive staff and it worked as expected.No hassles on luggage"
Pros: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Cons: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."
Cons: "No food available on flight in business class. Kitchen breakdown"
Pros: "Service kind and efficient"
Pros: "On time good flight"
Pros: "Clean efficient on time Nice staff"
Pros: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."
Pros: "Modern plane"
Cons: "Tiny sized seats, very narrow and no legroom. Horrible experience"
Pros: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."
Pros: "Seats were comfortable enough (by incredibly low economy seat standards)"
Cons: "Was not alerted that my flight had been canceled and rescheduled (albeit only for another flight 2 hours later, so no huge deal). All I got was a little notification that randomly popped up on the app and didn't seem worth taking seriously, and when I asked the flight attendant about it to double-check, she said it was inaccurate."
Pros: "Fast Boarding. Easy Airport"
Cons: "Very Rude & Disrespectful Crew"
Pros: "Flight as always great"
Cons: "Delay made me miss two meetings"
Pros: "No one could help. Finnair wouldn’t issue a refund. British Airways were not helpful."
Pros: "The flight we ended up taking was just fine. The crew was very nice, most of the food was good, and the seats were comfortable even in stowage."
Cons: "Our flight was about 10 hours so we got 2 meals, 1 hot 1 cold. The hot meal had a vegetarian option and that was acceptable. The cold meal was a chicken salad sandwich with no other choices. As a vegetarian we tried to take off the chicken salad part and just eat the rest but that didn't leave much. Vegetarian options for all meals would have been nice."
Cons: "Seats are way too tight. Plane itself was very loud."
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Pros: "Always a good flight out of LCY"
Pros: "Short and fast! Great end of my journey"
Pros: "I left my phone accidentally on the plane when we arrived in Düsseldorf. The crew were willing to go back and pick up my phone for me."
Cons: "Took hand luggage at gate and waited an hour to get it at baggage claim"
Pros: "comfy seat Nice head side support Nice service Professional crew and pilots - especially the very informative and genial pilot on flight 203"
Cons: "Website better now, but still clunky and cranky to use. Hard to find flight status info OUTRAGEOUS To charge for seat selection on a $1000+ ticket!!! App useless-- did not work for flight status checking BA VERY poor on updating us on flight delays: Kayak informed us of delays by email, not a peep from BA. Hard to set up flight notifications. Boarding process completely baroque: With 6 different priority statuses, should we be in this line or that if we have x status, but are flying this class. Comically absurd."
Cons: "The flight was an hour late"
Cons: "My bags were not transferred, therefore they stayed in dusseldorf. Bad deal!"
Pros: "I missed my train connection because the eurowkngs flight was so late. But apart from that, I had a great flight"
Cons: "Their boarding process was very disorganized."
Pros: "I don't know when and where it happened, but when I got to Tokyo, I found out that my bag didn't make it. It could be in Berlin. Or could be at transfer at Dusseldolf. I had about 1 hour and half at Dusseldolf transfer, I don't think it was short time especially. Anyway, I'm not impressed. :-("
Cons: "My bag is missing!!!"
Cons: "Flight was delayed and they charge for extra still water"
Pros: "Efficient, good personnel"
Cons: "Some delays in take off, fortunately nothing serious and I was able to take all connections"
Pros: "Quality of the plane"
Pros: "Given the price, my expectations weren't high but the long flight from Düsseldorf to Newark was comfortable."
Cons: "Attempting to fly standby for a direct flight from heathrow to NYC area wasn't even possible according to the agent at the Lufthansa desk at heathrow. The security agent at heathrow also confiscated a small bottle of eye solution that I just purchased at the Newark airport. Lastly, the heathrow onboarding agent for the 8:05am Eurowings flight 5357 arbitrarily selected my travel bag as too large to carry on. He then became belligerent when I questioned him even threatening removing me from the flight. WTF?!"
Pros: "Large plane, efficient service, boarding was quick"
Cons: "We were not open to check baggage until 2 hours before take off. Which made it a stressful rush as the airport was so busy and security took a long time"
Pros: "On time, clean, short."
Cons: "All is good."
Pros: "Very punctual and crew was very friendly. Boarding was quick and not complicated."
Pros: "Seat was very comfortable. Crew was excellent"
Cons: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Cons: "The temperature at altitude was far too warm for my comfort."
Pros: "Boarding and getting off the plane was fast"
Cons: "Our luggage space was occupied with bags from passengers from other rows."
Pros: "It was efficient"
Cons: "More comfortable"
Cons: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."
Pros: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Cons: "No food or drink is included in the price, narrow seats."
Pros: "The crew was very attentive and personable during the flight."
Cons: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Pros: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."
Pros: "The crew was welcoming and friendly. The choice of movies was awesome."
Cons: "The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off"
Pros: "Crew was very friendly!"
Cons: "The plane smelled terrible - almost like one of the toilets had backed up."
Pros: "Very fast check in. No problems"
Pros: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Cons: "Better entertainment system... better food and more courteous cabin crew members....."
Cons: "Flight was cancelled, difficult rebooking."
Pros: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"
Cons: "Nothing except control for entertainment didn’t work"
Pros: "Good view with the high winged propeller plane"
Cons: "Small overhead storage"
Pros: "Was on time"
Cons: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Pros: "It was ok"
Pros: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Cons: "Can't comment on food as it isn't provided with the basic fare."
Pros: "On time"
Pros: "On time flight and friendly staff"
Pros: "Good airport and nice crew"
Cons: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Pros: "If I can give this airline negative stars, I would."
Cons: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."
Pros: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Cons: "Nothing of note."
Pros: "The two staff I randomly meet and ask for questions"
Cons: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."
Pros: "Staff at the airport (ticket counter and check-in) were very polite."
Cons: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Pros: "Departure on time, arrival even earlier than scheduled. Great!"
Cons: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"
Pros: "Spacious seating for a budget airline."
Cons: "Nothing. All good."
Pros: "For a short flight, the trip was fine. No delays were experienced."
Cons: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Pros: "Flight was OK"
Cons: "Departure time was not as expected"
Pros: "Very nice plane with the most legroom I’ve ever had"
Cons: "The flight was delayed about an hour"
Cons: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"
Pros: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Cons: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Pros: "Efficient and reasonably comfortable."
Cons: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Cons: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Pros: "Not a good experience"
Cons: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Pros: "The overall was good, the flight was on time"
Cons: "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Cons: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Cons: "Seats are like deck chairs with no leg room"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"
Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Cons: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."
Pros: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Cons: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"
Cons: "Very little legroom"
Cons: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "Excellent check in . Before time arrival."
Pros: "Easy boarding and smooth flight."
Pros: "on time, easy to do, price"
Cons: "everything worked out well for this flight"
Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Pros: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Cons: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Pros: "Nice crew"
Cons: "Unconfortable seats"
Pros: "Efficient, great value"
Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"
Cons: "2h delay for an already late flight. landed at 2am."
Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Pros: "Efficient way to get to Paris"
Cons: "Small. Narrow seats. Late flight"
Cons: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."
Cons: "Everything from the waiting time to boarding"
Cons: "Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset."
Pros: "Quick boarding"
Cons: "Had to change seats"
Cons: "This flight is always late. Sucks."
Pros: "Smooth loading and unloading"
Cons: "Food none. Entertainment none."
Pros: "Modern aircraft. Very clean. Polite staff. Some more willing than others to be friendly and helpful. Staff left you be rather than bombarding you with sales of various items like with some other low cost airlines"
Cons: "Boarding was very late for no apparent reason. Left us almost an hour delayed once boarded. Some of the staff were unfriendly while others were lovely. Not much space at all between the seats both forwards and back. In flight service was poor. As I booked through BA I expected a BA style of flight; in flight meal and drinks."
Cons: "Check in process was very unorganised. Witnessed some people being told their flight was cancelled and not given any reason. On arrival at our destination the airline lost about one third of the passengers' luggage on the flight. There were massive queues at the airport lost and found and we waited over three hours to fill out a claim form. Staff were not attentive or helpful at all. NEVER fly Vueling."
Pros: "Cheap flight"
Cons: "Service was awful - like early days Ryanair with surly stewardesses only serving food and drink to half the aircraft because there was "no time" for more on a 2 1/2 hour flight."
Airlines flying to Aachen have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Aachen
Masks required on board, masks provided on flights to Aachen
Social distancing seating
Middle seats unavailable to book on flights to Aachen
Testing for antibodies, testing for symptoms for flights to Aachen
Waiving of change fees. Search flexible flights to Aachen