Cons: Car was a bit of a wreck. Old.
Pros: staff friendly, pick up easy
Cons: car a bit raggedy
Pros: Derrick was very friendly and helpful.
Cons: nothing, all went well.
Pros: Pickup/dropoff and staff all very good.
Cons: Car was old with a poor alignment and a problematic trunk.
Pros: Not at all
Pros: Staff were great
Cons: Cars are extremely horrible and never what you’re selecting online
Pros: Staff all around were nice
Cons: The car is never what you’re selecting online. Their fleet of cars are awful. Our car was literally falling apart as we were driving down the road - a huge chunk of wheel well liner fell off. The exhaust was hanging off. The door lock remote didn’t work
Cons: Inside the pickup/drop off vans were extremely hot and stuffy. Having stronger fans inside the vehicle would make it much more enjoyable.
Pros: Slow service but friendly staff.
Cons: Cars were not in very nice condition at all.
Pros: Quick car checkout, the vehicle was clean and ran well. Agent thoroughly went over and marked every bit of minor paint/bumper damage, and I was given a free, quick ride back to the airport terminal as soon as the car was returned. I would use this agency/rental location again.
Cons: Only minor this is that you should absolutely expect an $800 USD authorization on a credit card when you arrive to pick up the car, to act as a deposit. It is not a hidden charge, its just buried in the fine print of the contract. The authorization will clear a few days after you return the vehicle
Pros: Easy to and from airport
Pros: Very easy, close to airport, friendly staff
Pros: Easy and quick
Cons: Newer car but not bad
Pros: Staff pickup and drop off from airport (no it’s not “on airport, nothing is) were very friendly and quick.
Cons: Car needed simple routine maintenance: steering wheel material crumbling on my hands, wipers needed replacement, trunk seal falling apart, AC needed Freon recharge. Was charged for 1/2 a tank of gas even though gauge clearly read 5/8 full ( it has 8 bars, 3 were not illuminated).
Pros: Friendly staff
Cons: Car was really bit up
Cons: We had to wait a bit for the car to arrive. They wanted to substitute a van for our suv which would not have worked fir the hill we had to go up. But overall, they were great! I recommend them and will use them again!
Pros: The drop off back at the airport was quick and easy. Price was cheap.
Cons: Have more available fully functioning vehicles.
Careful with opening hours!
Pros: Couldn’t use it !
Cons: Opening hours seem quite limited. Our flight arrived 7pm, at which time the office is closed. Next day I went to pick-up the car at about 2pm and again office closed. No answer on the phone number provided.
Cons: Car was very old bad condition radio lights lighter nothing works all car was messy
Don’t expect brand new cars
Cons: Cars went through hurricane, so many have lots of dents. Original car we had was very underpowered for the hills in the area.
Pros: Price was good. Insurance was a bit costly but that is to be expected and was worth it after driving around the island for 9 days. Driving there is a lot different than driving in Canada.
they never showed up
We had a car with two old tires, one of them blew out on the road
Cons: Unfortunately we had a car in unsafe conditions.
Pros: price was good staff was very friendly and professional
Cons: car was pretty beat up tire pressure was pretty low on 2 left tires, I had to top up to prevent a flat drop off location was not correct on google maps. the location is actually for Top Drive. we got lost and had to find it by memory as even the address on the invoice was not right. shuttle left without us, we had to get one of the car cleaners to give us a lift.
Pros: Shuttle service to from airport. Short wait time to rent car. Car functioned well during short trip.
Cons: Customer service to sign contract. I had to probe to get answers about meaning / wording in contract. It takes 2 weeks to get refunded holding fees. Car could have been nicer.
Pros: Nothing , bed company
Pros: Price and the AC worked
Cons: Full of dents and scratches. Seals falling off. Customer service people were rude and did not take time to explain anything. The car was a pile of junk.
Cheaper but risky
Pros: Dropoff staff was quick
Cons: . Airport counter promised 2 minutes wait for shuttle, waited 10 mins in the sun and decided to seek shade instead. . Pickup staff has no customer service experience, very hard to get answers to verify the contract and condition of the car. . Car has broken accessory parts. We hope everything holds up during our rental. . Dropoff staff was quick, but unable to provide shuttle transport to Marigot Ferry as promised by Tricia , cost us $20 taxi ride instead.
Cons: Car no hubcaps not friendly service
|Monday||08:00 - 22:00|
|Tuesday||08:00 - 22:00|
|Wednesday||08:00 - 22:00|
|Thursday||08:00 - 22:00|
|Friday||08:00 - 22:00|
|Saturday||08:00 - 22:00|
|Sunday||08:00 - 22:00|
Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Ace in Simpson Bay.
Ace has 1 car hire location in Simpson Bay. Take a look at our Ace hire location map to find the best car hires near you.