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Book Ace car hire

Driver's age: 25-65
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Ace customer reviews

5.7
Fair3,120 verified ratings
Traveller rating:
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C
4.0 Mediocre
The service during pickup was not good. The customer service representative was very aggressive and tried to get us to buy more insurance through ACE although we purchased additional insurance through Kayak for this rental and told her this. She also tried to get us to buy a policy ($15/day) to cover tolls in Denver and the surrounding area, warning us if we didn't, they'd charge us $50 plus all the tolls. We told her we weren't planning on being in Denver for more than a day and she said 'you're just not getting the math. This will save yo money.' However, we soon discovered toll roads (or express lanes) are completely optional (and rarely save any time) in Colorado. It was very deceptive and she was not friendly. Also, we booked an SUV and the car we got hardly qualified as an SUV and was not great at handling the roads/elevations in Colorado (it was more of a city car). I'll never use ACE again.
A
10.0 Wonderful
The guys were good, no hidden fees
A
2.0 Poor
Poor communication. Took over an hour to get ahold of the agency for pick up. My car came with the previous renters trash and a gas tank was not filled. When I returned the car the gentleman was understanding.
J
2.0 Poor
They added a $51.43 charge after the fact to my card because I declined to use their insurance while using my own like I have always done. They said because my policy was not zero deductible (who’s is?) that I had to be charged. They also said this was in the rental agreement which I didn’t see until I picked up the car because I rented and pre-paid through a third party. Of the hundreds of cars that I have rented all over the world I have never had this happened. Stay away from these guys. It’s an off/site shady operation. Their facilities in Newark are a hassle to get to and they are pretty scummy. They don’t even have a bathroom for their customers.
A
8.0 Very Good
It was good overall
A
8.0 Very Good
Good value nice clean car
A
8.0 Very Good
The car must be returned clean, even if it has rained.
A
8.0 Very Good
Great car (Jeep Wrangler) and friendly folks - about the only ding was some confusion over the fuel level - it was supposed to be pre-paid full-to-empty (yes, I’m that guy), but the car showed up nearly empty. They were good about situation and had the charges adjusted on the spot.
A
2.0 Poor
The operator did not give me a car which I had paid to Kayak long in advance. Kayak had age requirement >25, the operator had age requirement <70. I was left without a car after a long, overnight, overseas flight!
C
2.0 Poor
They had hidden fees such as mandatory purchase of Liability insurance, even though I already had California liability insurance Very challenging to get out of lot, it was blocked with cars One other detail, the agent was wearing Google glasses, as if he was video recording customers

How other car hire agencies scored

Ace car hire prices in the United Kingdom

These are the best prices for 15-22 Jun.
Kia Rio Hatchback car
Kia Rio Hatchback
or similar Small
2
2
4-5
£21/day
View Deal
Toyota Corolla car
Toyota Corolla
or similar Small
4
2
4-5
£24/day
View Deal
Volkswagen Jetta car
Volkswagen Jetta
or similar Medium
5
3
4-5
£24/day
View Deal
Volkswagen Passat car
Volkswagen Passat
or similar Medium
5
3
4-5
£28/day
View Deal
Mazda CX-90 car
Mazda CX-90
or similar SUV
5
2
4-5
£58/day
View Deal
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
2/4
£21/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
£21/day
View Deal
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
£24/day
View Deal
Volkswagen Golf SportWagen car
Volkswagen Golf SportWagen
or similar Small
4
2
4-5
£26/day
View Deal
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
£29/day
View Deal
Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
£70/day
View Deal

Where can I find Ace car hire?

Address

Holiday Inn M4J4

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+44 20 8619 7000
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Manchester
Small
£69/day
£31/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for £61 or less
  • Book your car hire from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 69% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs £47 per day.

  • What is the most popular car hire from Ace?

    Full-size (Nissan Wingroad or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 467 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs £332 per week (£47 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs £1,423 per month (£47 per day).

Everything you need to know for your Ace car hire