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Book Ace car hire

Driver's age: 25-65
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Ace customer reviews

5.7
Fair3,521 verified ratings
Pros +
  • Price was excellent (in 209 reviews)
Cons -
Show reviews that mention
Traveller rating:
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A
2.0 Poor
Landed at the airport in Maui and went to the shuttle pick up. Our name was on the pick up list but "it wasn't highlighted" therefore the driver wasn't "allowed" to drive us to the office for our car. Come to find out it's because ACE gave away our car, despite having a reservation. This left us stranded at 445pm and scrambling to find a rental car. They gave away their last vehicle around 9am too and at no point decided to email, text or call me to at least let me know so I could find other accommodations. DO NOT RENT FROM ACE.
A
2.0 Poor
They wouldn’t honour my reservation unless I bought their insurance which was more than the rental cost even though I was fully covered by both my travel credit card and my personal car insurance. I had to go next door to budget to avoid getting scammed. No problems at budget. ACE is just a scam . I would avoid if possible
Y
4.0 Mediocre
We rented in Las Vegas and they are off site...as in a shuttle to a another shuttle. It looked sketchy. Like what were we getting into. Mainly the problem was NV has a new law as of Oct 2025 requiring a certain amount of liability insurance. Fine, but who brings their auto insurance card with them on vacation? We didn't plan on renting a car and at no point do any of the apps warn or tell you, that you may want to bring your car insurance information with you or up your amounts prior if renting in NV. They wanted to charge $50 a day on top of my rental rate. The guy next to me had his state minimums and they were not high enough so he had to pay the $50 and he wasn't prepared for that. These companies need to do better to warn us but they won't. Just a big money grab in a state that already nickel and dimes you to death. Also the line and process were sooo long and slow. One of the CS reps was so chatty and actually pulled out his phone to talk about his hike to red rocks. Like SIR, there at 15 people in line here. Also why am I paying $65 for the extra insurance coverage when I made the reservation, then you want to charge me more? Why are you asking me tons of questions when I answered those on the app. Like what is that information for if you are going to ask me again in person and no I don't want to pay more for an upgrade. When you leave you get hounded by the show sales people. The walk around and photos of every inch of the car. Come on take a video, I haven't had that with any other company in years. The return was the easiest and fastest part. Next time I will use a regular name brand rental company. Not their fault about the new law but still an email or test message advising of this prior would have been nice and given me time to contact my insurance company to email me.
J
2.0 Poor
They try to force you to buy there insurance. Total surprise to me, never had that happen before. Cancelled res right away.
A
2.0 Poor
I did cancel, the place smell very bad and the attention was terrible.
A
4.0 Mediocre
Hidden fees right out of the gate. Tried to downgrade initially. Grumpy staff.
A
6.0 Okay
I was disappointed. They were sold out of the type car i reserved so tried to give an “upgrade” to a vehicle I wasn’t comfortable driving. They gave me a car that was so beat up it probably shouldn’t have been on the road. I would not use them again.
A
10.0 Wonderful
Staff was very helpful and friendly
C
10.0 Wonderful
Quick, easy shuttle to car upon arrival, and same experience when returning car. Quick pick up and drop off, new, clean car at a great rate. No issues at all. Excellent overall experience!
A
10.0 Wonderful
Smooth and fast check in process. Very friendly and professional staff too.

How other car hire agencies scored

Ace car hire prices in the United Kingdom

Discover the best prices for you by selecting your travel dates on KAYAK.
Volkswagen Passat car
Volkswagen Passat
or similar Medium
5
3
4-5
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£21/day
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Suzuki Jimny car
Suzuki Jimny
or similar SUV
2
2
4-5
M
£15/day
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Hyundai Santa Fe car
Hyundai Santa Fe
or similar SUV
5
2
4-5
M
£57/day
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Ford Transit car
Ford Transit
or similar Van
5
3
4-5
M
£82/day
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Toyota Hilux car
Toyota Hilux
or similar Pickup truck
5
3
2/4
M
£41/day
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Class Special Car car
Class Special Car
or similar Category
5
5
2/4
M
£15/day
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Volkswagen Golf SportWagen car
Volkswagen Golf SportWagen
or similar Small
4
2
4-5
M
£16/day
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Nissan Qashqai car
Nissan Qashqai
or similar SUV
5
3
4-5
M
£18/day
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Ford Kuga car
Ford Kuga
or similar SUV
4
2
4-5
M
£20/day
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Class Intermediate SUV car
Class Intermediate SUV
or similar SUV
5
3
4-5
M
£22/day
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Best prices found by KAYAK users in the past 48 hours.

Where can I find Ace car hire?

Address

Holiday Inn M4J4

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00

Phone

+44 20 8619 7000
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Manchester
Small
£69/day
£31/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for £63 or less
  • Book your car hire from Ace at least 7 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 33% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs £52 per day.

  • What is the most popular car hire from Ace?

    Mini (Chevrolet Matiz or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 450 hire locations worldwide. Take a look at our Ace rental location map to find the best car hire near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs £365 per week (£52 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs £1,564 per month (£52 per day).

Everything you need to know for your Ace car hire

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