Book Ace car hires at Split Airport

Driver's age: 26-65
Sun 5/5
Sun 12/5
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Ace car hire prices at Split Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews

Overall rating5.7 FairBased on 3837 reviews
Cleanliness
6.3
Comfort
6.2
Overall
5.6
Pick-up/Drop-off
5.6
Value for money
5.8

Recent reviews

Traveller rating
437
171
17
138
14
0
771
2.0
Staff were not friendly at pick up or drop off. Total advertised price was inaccurate. When providing our own insurance, service representatives were snippy as soon as they realized they would not make that extra $ off us, they kept threatening penalties, coverage gaps, and potential legal action even though proof of full insurance coverage was provided. We were provided with a vehicle from Nevada with summer tires and 2 wheel drive even after explaining we would be crossing the mountains. At drop off the receiving staff was angry and rude. ACE will not be getting our business again and should likely just advertise their true price so they can pay their staff more. I’ll gladly pay the extra (as advertised) cost for a properly equipped vehicle from a more reputable rental company. Do better ACE.Reviewed 28 Apr 2024
review fromkayak
2.0
1.5 hour waiting in line? Bunch of BS!! Don’t think I’ll be coming back.Reviewed 27 Apr 2024
review fromkayak
2.0
Undisclosed add ons $$$$Reviewed 27 Apr 2024
review fromkayak
10.0
Car hadn’t been freshly cleaned when I picked it up.Reviewed 25 Apr 2024
review fromkayak
6.0
Took 2 hours in line to pick up the car. On drop off the shuttles are not consistent like all the other car rentals.Reviewed 25 Apr 2024
review fromkayak
2.0
I arrived 30 minutes early for my reservation and the line was ridiculously long. It took over an hour and fifteen to just talk to someone. I elected to purchase the collision coverage online, only to get there and be told that I also needed to purchase minimum coverage for $30 per day. An additional $150 on top of what I paid online. I budgeted $275 for the rental car to get there and be told that it will be over 50% more expensive!?!? So ridiculous, especially when I am standing in a city with no other options to rent a car at that point. 30 minutes after talking with someone I was given a vehicle with substantial scratches, dents, damage, and a half a tank of gas. This was the worst rental car experience I have ever had. I would NEVER use this rental service again. I feel like I was screwed over and when you are there, have been waiting and have no other options, you just have to pay the extra money for the damaged vehicle and move on. Very terrible experience all around.Reviewed 24 Apr 2024
review fromkayak
2.0
Nothing to like. First, I would not rent from ACE again, as the inconvenience is not worth the time. Getting to the location is a hassle. Leaving the terminal, you have to travel/walk 15-20 minutes to get to a pickup area, only to have to call for a pickup. Several people were already waiting for an extended time before I arrived. Next, after getting to the rental location, I had to wait an additional 30 minutes before a vehicle was brought to me. After inspection of the vehicle, it seemed that a previous renter hit the bumper and you can see this on both left & right upper sides. I tried to point this out to someone that worked there and was told video was already taken of the car, so don't worry about it. I then took my own video. The car was not cleaned and looked like it just was wiped down with a cloth instead of being washed. The return wasn't any better, as I wasn't greeted by anyone when I pulled to the return point. I had to seek out an employee and ask, where they told me to leave the car and take the keys inside. I then had to wait as customers were in front of me in line, before a clerk looked up and asked if I was returning. I then gave the keys over and had to wait about 15 minutes more for the next shuttle back to the airport. You must factor in plenty of time if you rent with ACE, and not get frustrated with what appears to be poor process management. Overall, I would have rented directly from the airport onsite locations, instead of ACE if I fly into EWR/Newark airport again.Reviewed 24 Apr 2024
review fromkayak
10.0
All categories are beautiful 😍Reviewed 23 Apr 2024
review fromkayak
10.0
Pickup was hectic and return was breezeReviewed 23 Apr 2024
review fromkayak
2.0
My flight in was delayed by 4.5 hours. On arrival at the counter, the agent said my reservation has been terminated after not picking up the car within 4 hours of expected time. A car was offered then at a much higher rate. I rebooked at a lower rate thru kayak for immediate pickup. The agent then said it may take over 45 minutes for the new kayak booking to show up in the system, and to wait. After waiting 45 minutes, the agent then said they have no cars available and would not honor either kayak booking. Not a very pleasant way to start the trip, and staff didn't seem sympathetic or interested in finding other solutions. I walked next door and picked up a car from Sixt, which was great.Reviewed 23 Apr 2024
review fromkayak
2.0
My flight in was delayed by 4.5 hours. On arrival at the counter, the agent said my reservation has been terminated after not picking up the car within 4 hours of expected time. A car was offered then at a much higher rate. I rebooked at a lower rate thru kayak for immediate pickup. The agent then said it may take over 45 minutes for the new kayak booking to show up in the system, and to wait. After waiting 45 minutes, the agent then said they have no cars available and would not honor either kayak booking. Not a very pleasant way to start the trip, and staff didn't seem sympathetic or interested in finding other solutions. I walked next door and picked up a car from Sixt, which was great.Reviewed 23 Apr 2024
review fromkayak
6.0
Getting to Ace from the LAX Airport is a bit challenging as you have to take a bus that then takes you to another location where the Ace Shuttle will pick you up and take you to the rental car center. Once you get to the rental car center, this is the second time I’ve rented with this company and the lines are soooo incredibly long. Agents are virtual, so you’re talking to them on a screen. For some reason, it seemed like it took each agent 10-15+ minutes if not longer to get the renter on their way & with long lines, just imagine how long you’ll be standing there. The rental itself was nice and clean. Beware, if you have an early morning flight (as I did) you will be charged $37.00 to drop your car off at a nearby parking lot. They do offer a shuttle service which was nice, but just know Ace will charge as you cannot drop your car off after hours.Reviewed 22 Apr 2024
review fromkayak

FAQs about hiring a car from Ace at Split Airport

  • How much does it cost to hire a car from Ace at Split Airport?

    On average a hire car from Ace at Split Airport costs £21 per day.

  • Does Ace offer shuttle or airport pick-up services from Split Airport (SPU)?

    Yes