Overview

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Akumal Bay Beach & Wellness Resort
Best Beds

Km 104 Carr. Cancun-Chetumal, 77760 Akumal, QR, Mexico
+52 984 875 7500

Call

+52 984 875 7500

Overall guest ratings

9.4/10 Excellent
Based on 221 reviews

Review highlights

  • 10.0
  • 9.5
  • 9.3
  • 9.2

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Good beach sports

Nearby

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    About

    This upmarket hotel is situated right by a wonderful sandy beach on the Riviera Maya. Links to the transport network can easily be reached on foot, lying about 50 m away. Tulum, Playa del Carmen and famous settlements of Maya civilisation are all only 35 km from the hotel.The hotel was built in 1997. Guests are welcomed at the accommodation, which has a total of 241 rooms. These are located either in the 3-storey main building or in one of the 7 adjacent buildings, which have up to 3 storeys. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Various shops are available, including a souvenir shop. There is also a garden. Additional features at the hotel include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.Each of the rooms is appointed with air conditioning, a fan and a bathroom. The basic features of most rooms include a balcony. Many rooms feature a sea view, which further enhances the ambience. The rooms have a double bed or a king-size bed. Cots are available for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower, a bathtub and a hot tub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked.The establishment offers an outdoor pool and a children's pool. A terrace, a sun terrace, sun loungers and parasols are available. The hot tub is the perfect place to relax. There is also a poolside snack bar. Variety is provided by the wide range of sporting activities offered at the hotel, for example biking/mountain biking, tennis, beach volleyball and paddle tennis. Water sports enthusiasts can enjoy snorkelling and diving. Guests can take advantage of a wide range of indoor sports at the accommodation, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the establishment, including a spa, a sauna, a steam bath and massage treatments. Other options and services include an entertainment programme, live music, a disco, a kids' club, a kids' disco and a nightclub.Catering options available at the hotel include full board and all-inclusive. Available meals include breakfast, lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. The accommodation also offers snacks. Drinks are included in the price for travellers. Options include alcohol-free drinks and alcoholic beverages.The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Room service
    • Restaurant
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 221 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      10.0 "100% loved the sauna."
    • 9.5 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.3 "Incredible bar."
      9.5 "Delicious alcoholic drinks, according to 95%."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.2 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."

    Overall rating

    9.4 Excellent
    Based on 183 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "Wonderful beach."
      9.5 "Beach sports facilities are great, according to 95%."
      8.9 "89% appreciated the clean beach."
    • 9.5 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.2 "Incredible bar."
      9.4 "Delicious alcoholic drinks, according to 94%."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.7 "97% thought it was clean."

    Overall rating

    9.5 Excellent
    Based on 37 reviews
    • 9.3 "Perfectly clean."
      9.8 "98% thought it was clean."
      9.2 "92% said rooms were clean."
    • 9.3 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
    • 9.1 "Wonderful beach."
      9.3 "Beach sports facilities are great, according to 93%."
    • 8.6 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      9.5 "95% said the beds were comfortable."
      7.6 "76% thought it was pleasantly quiet."
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Good beach sports"
    data provided by TrustYou

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