Pros:Clean car and free upgradeReviewed 10 Feb 2021
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8.0
Pros:Staff very friendly and helpful.Reviewed 20 Oct 2020
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8.0
Cons:Make sure your cars look clean. Its not the first time I received a cars dirty.Reviewed 1 Sep 2020
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4.4
Pros:Staff was friendlyCons:Vehicle was awfully dirty inside and out. Was the pandemic going on I felt the company would be taking better precautions to ensure cleanliness. My last time using AlamoReviewed 18 Aug 2020
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8.0
Pros:I enjoyed the new car.Cons:Very niceReviewed 17 Feb 2020
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2.0
Pros:I reserved a luxury car (Cadillac or similar). On arrival I was told there were no luxury cars.I was offered a VW SUV instead. Not exactly a luxury car, or even similar. I was given no explanantion. The rate was adjusted, at least.Cons:Could've had the damn class of vehicle I reserved.Reviewed 27 Jan 2020
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2.0
Pros:Your company is not synchronized with Alamo car rental availabilityCons:I would like you not to make reservations if there is no availability of vehicles because you not only made me waste time, but you put me in difficulties , since the Alamo company denied me the vehicle arguing that they did not have available vehicles.Reviewed 30 Nov 2019
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8.4
Cons:Cleaner car.Reviewed 22 Oct 2019
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7.6
Good valuePros:I think that it was a good value for returning the car at a different location. Alamo also changed the pickup location charging a very small fee.Cons:The car was fine, but a somewhat dirty on the outside.Reviewed 29 Dec 2018
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10.0
Pros:The car that was chosen was nice and rode smooth. Process was simple and easy. Explained the fees and charge.Reviewed 28 Dec 2018
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10.0
Pros:Customer serviceReviewed 19 Apr 2017
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10.0
Drop Off FeesPros:Information on drop off fees given by customer service representativeCons:Needed to depart RDU instead of FAY. Would have cost over $325.00 to take car one hour to RDU instead of one hour to FAY. Total car rental only $40.00. Seems somewhat ridiculous. Had to bother someone for a ride taking over two hours to drop off car in FAY and then drive to RDU.Reviewed 19 Mar 2017
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