2 stars
Hotel Complutense
Encomienda, 9, 28805 Alcalá de Henares, Madrid, Spain
Alcalá de Henares, Spain
See location+34 918 823 469Overview
This smart, city-centre hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 30 km from Madrid’s city centre. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the centre of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 50 meters from the hotel.
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Amenities at Hotel Complutense
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Internet
- Parking
- Hairdryer
- 24-hour front desk
- Safe
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Shampoo
- Smoke alarms
- Heating
- Dustbins
Accessibility and suitability
- No smoking
- Entire unit located on ground floor
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
General
- Window
- Quiet street view
- Family rooms
- Tile/marble floor
- Inner courtyard view
- Storage available
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Wake-up service
- Room service
- 24-hour front desk
- Key access
Bedroom
- Cleaning products
- Socket near the bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Parking
Outdoor
- Balcony
Workspace
- Desk
Health and safety
- Safe
Reviews of Hotel Complutense
7.2
Good
796 verified ratings
Wonderful
162
Very good
149
Good
149
Okay
102
Fair
87
Mediocre
54
Poor
93
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, particularly highlighting the helpfulness of the personnel. However, many reviews pointed out issues with cleanliness, small room sizes, and noise levels, which detracted from their overall experience. Some guests also mentioned the value for price was reasonable, but there were complaints about misleading room advertisements and inadequate amenities.AI-generated from customer reviews
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Score by provider
7.2 out of 10
620 reviews
7.3 out of 10
7 reviews
Location
Encomienda, 9, 28805 Alcalá de Henares, Madrid
What's nearby
- Palace of Laredo0.3 mi
- Plaza Cervantes0.3 mi
- Corral de Comedias de Alcalá de Henares0.3 mi
- Hospital de Antezana0.4 mi
- Cervantes Birthplace Museum0.4 mi
- Regional Archaeological Museum0.5 mi
- Archbishop's Palace0.5 mi
- Monastery of San Bernardo0.6 mi
- Alcala Cathedral0.6 mi
- Cathedral of los Santos Ninos Justo y Pastor de Alcala de Henares0.6 mi
- Museum of Outdoor Sculpture of Alcala de Henares0.7 mi
- La Garena Plaza Shopping Center1.9 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Complutense
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in Alcalá de HenaresGood to know
Value for money | 7.4 |
|---|---|
Distance to city centre | 0.2 mi |
Nearest airport | Madrid Barajas |
Distance to airport | 11.0 mi |